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Red Rock Thermal Motel

3.5 star property
Motel with free parking, near Polynesian Spa

Choose dates to view prices

Photo gallery for Red Rock Thermal Motel

Exterior
Cottage | Balcony
Outdoor pool
Children's play area - outdoor
Microwave, coffee/tea maker
Red Rock Thermal Motel in Koutu provides a peaceful setting with its garden and playground. Guests can relax in the spa tub or cool off with a dip in the outdoor pool. The property offers practical touches like free WiFi and a place to store luggage while exploring the area.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Hot Tub
  • Pool
  • Laundry
  • Housekeeping
  • Parking included

Room options

Check availability for these dates

Tonight

Sep 10 - Sep 11
Check availability for tonight Sep 10 - Sep 11

Tomorrow

Sep 11 - Sep 12
Check availability for tomorrow Sep 11 - Sep 12
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Deluxe Apartment, 1 Bedroom

Highlights

Furnished patio
Heating
Kitchenette
Refrigerator
TV
Sofa bed - double
Ceiling fan
Separate bedroom
  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Superior Studio

Superior Studio | In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Superior Studio

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Kitchen
Refrigerator
TV
Renovated in 2013
Ceiling fan
Hair dryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Apartment

Family Apartment | In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Family Apartment

8.0 out of 10
Very good
(1 review)

Highlights

Furnished patio
Heating
Kitchen
Refrigerator
TV
Sofa bed - double
Ceiling fan
Separate bedroom
  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Apartment (Deluxe)

Family Apartment (Deluxe) | In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Family Apartment (Deluxe)

Highlights

Furnished patio
Heating
Kitchen
Refrigerator
TV
Renovated in 2012
Sofa bed - double
Ceiling fan
  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Apartment, 1 Bedroom

In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Standard Apartment, 1 Bedroom

Highlights

Heating
Kitchen
Refrigerator
LCD TV
Sofa bed - double
Ceiling fan
Separate bedroom
Hair dryer
  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Superior Studio

In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Superior Studio

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Kitchen
Refrigerator
TV
Renovated in 2013
Ceiling fan
Hair dryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio | In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Deluxe Studio

8.6 out of 10
Excellent
(4 reviews)

Highlights

Heating
Kitchenette
Refrigerator
TV
Renovated in 2011
Ceiling fan
Hair dryer
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Cottage

Cottage | In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Cottage

Highlights

Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
TV
Sofa bed - double
Ceiling fan
2 bedrooms
  • 67 sq m
  • 2 bedrooms
  • Sleeps 9
  • 3 Twin Beds OR 1 Queen Bed and 2 Twin Beds

About the neighborhood

Koutu, a neighborhood in Rotorua, is home to Red Rock Thermal Motel. Tribal Lights Cultural Theatre and Tamaki Maori Village are cultural highlights, and some of the area's activities can be experienced at Skyline Rotorua and DriftKartz. Looking to enjoy an event or a game while in town? See what's happening at Ogo or Racing Rotorua. Relax and indulge in the area's hot springs, or seek out an adventure with mountain biking and hiking/biking trails nearby.
Visit our Rotorua travel guideOpens in a new window
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Map
109 Lake Road, Rotorua, 3010

What's nearby

  • Eat Street - 16 min walk - 0.9 miles
  • Rotorua Central Mall - 3 min drive - 1.4 miles
  • Tamaki Maori Village - 3 min drive - 1.4 miles
  • Skyline Rotorua - 3 min drive - 1.8 miles
  • Polynesian Spa - 4 min drive - 1.8 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 16 min drive

Restaurants

  • ‪Gold Star Bakery - ‬15 min walk
  • ‪BREW | Craft Beer Pub - ‬17 min walk
  • ‪Third Place Cafe - ‬8 min walk
  • ‪Poco Tapas And Wine - ‬17 min walk
  • ‪Fat Dog Cafe - ‬18 min walk

About this property

Red Rock Thermal Motel

Motel near Polynesian Spa
Take advantage of a terrace, a garden, and a playground at Red Rock Thermal Motel. For some rest and relaxation, visit the hot tub. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • A front-desk safe, barbecue grills, and luggage storage
  • Smoke-free premises and tour/ticket assistance
Room features
All guestrooms at Red Rock Thermal Motel feature comforts such as free WiFi and safes.
Extra amenities include:
  • Heating and ceiling fans
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels
  • Microwaves, cribs/infant beds, and coffee/tea makers

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Things to do

  • Hot tub
  • Outdoor pool
  • Playground

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 floor
  • 3 buildings
  • Built in 1970
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Ceiling fan
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 9 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for NZD 10.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: NZD 10.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Red Rock Thermal
Red Rock Thermal Motel
Red Rock Thermal Motel Rotorua
Red Rock Thermal Rotorua
Red Rock Thermal Motel Motel
Red Rock Thermal Motel Rotorua
Red Rock Thermal Motel Motel Rotorua

Frequently asked questions

Does Red Rock Thermal Motel have a pool?

Yes, this property has an outdoor pool.

Is Red Rock Thermal Motel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Red Rock Thermal Motel?

Self parking is free at this property.

What time is check-in at Red Rock Thermal Motel?

Check-in start time: 2 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Red Rock Thermal Motel?

Check-out is at 10 AM.

Where is Red Rock Thermal Motel located?

Located in Koutu, this motel is within a 10-minute walk of Kuirau Park, Tribal Lights Cultural Theatre, and Lake Rotorua. Rotorua Hospital and Tama-te-Kapua Meeting House are also within 10 minutes.

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Red Rock Thermal Motel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 190 out of 358 reviews
Rating 8 - Good. 126 out of 358 reviews
Rating 6 - Okay. 36 out of 358 reviews
Rating 4 - Poor. 4 out of 358 reviews
Rating 2 - Terrible. 2 out of 358 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Wilbert

This is a pretty good place to be honest for the price this is the best option you will get
Stayed 1 night in Aug 2025

2/10 Terrible

Louise

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really dont like this place and would never recommend anyone to come here what a awesome hotel to ruin our holiday it's a 0/0 from me and my husband and my 3 daughters needs so much updating
Stayed 2 nights in Aug 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t know why people rated so low. It’s a little dated but for the price and the area it’s pretty good. Small hot spring pool is basically a private pool. The bed was clean and comfortable and had full kitchen available with cutlery and plates, cups microwave and oven. I would definitely recommend if you are on a budget. Most other hotels in the area are much more expensive. Staff was friendly and made sure everything was satisfactory. It’s not a brand new property but well taken care of.
Stayed 1 night in Aug 2025

10/10 Excellent

Vitinia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our family holiday at Red Rock motel. They were accommodating and went out of their way to provide sleeping arrangements for my family.
Stayed 2 nights in Apr 2025

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
It was great and easy access for me in the area it was in. Didn`t get chance to check out he hot tub this time but was OK last time.
Stayed 1 night in Jun 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The room was lovely and spacious. The little private patio area was lovely and sunny to sit out in. The bathroom was great and the shower had good water pressure with hot water.
Stayed 7 nights in Apr 2025

10/10 Excellent

Saleshni

Great
Stayed 1 night in May 2025

6/10 Okay

Justin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs updating
Stayed 1 night in Jun 2025

8/10 Good

Sant

Liked: Cleanliness, amenities, property conditions & facilities
The motel was clean and the staff were nice. It was a good base to get everywhere we needed (thermal wonderland with lady knox geyser, te puia and town) and was nice and warm. The facilities were good for us, eg. Kitchen and separate room for our 10 month old baby to sleep in. However, the other room didn’t have a heater so it got very cold and we couldn’t actually let her sleep in it! Other than that and a metallic smelling hob, it was a good place to stay!
Stayed 2 nights in May 2025

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
No milk given to us on arrival, very bad tv reception, air conditioning did not work froze our arse off that night, they tried to fix the aircon, but we ended up with a smelly portable plug-in heater. had to ask for unit to be cleaned on the first day as no one had turned up between 10am and 2pm as indicated on their book in the unit, floor was never vacuumed, thermal spa pool pump did not work water was like a Lukewarm bath and murky (milky color), old bathroom light that did not work had no cover over it, oven was very greasy inside and with a clear sign of old food on inside of glass door which you could clearly see when it was closed, netting curtains were covered in mold.no extraction over cooking elements steam went straight up under the cupboard for plates and cups, no control over the other guest causing excessive noise which police arrived around 1.30am so very little sleep on the last night in which I had a show to attend during the following day then a three- and half-hour drive home that night, so overall a terrible stay,
Stayed 3 nights in Aug 2025

8/10 Good

Carly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Tori

Stayed 1 night in Jun 2025

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jatinder

Liked: Cleanliness, staff & service, room comfort
We enjoyed t
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Staff & service
Staff is friendly and helpful. It was an average stay but bonua ia the spa and the pool on site. Could do an upgrade in the rooms
Stayed 3 nights in Dec 2020

6/10 Okay

Craig, Auckland

Liked: Cleanliness, staff & service
Property was ok Cottage is becoming vwry dated and needing maintenance done on it
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely. They remembered me from a year ago. Also, the facilities had a full sized oven which suited me.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The thermal poll was well kept and relaxing. The property is a bit dated, but well maintained, and the staff were helpful. A good value.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
No Air Conditioning. Not much privacy. Other than that, place 2as okay for one night.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Better Options for the Price

Stayed in 'The Cottage' and it was quite ordinary. Everything looking worn. Hole in lounge suite. Settee on porch repaired with sticky tape. Sheets appeared clean enough, but the rest of the bedding - duvets & blankets - visible that all needed a good wash and smelt less than fresh. If I was paying a budget price I would expect budget accom, but expected better than this for the price we paid (around A$250 per night). It also appeared that some rooms at the motel are being long-term let to WINZ benefit recipients, which certainly didn't add to the ambience of the place.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great having one queen bed in the room and one in the lounge, loads of space, nicely renovated, spa was awesome.
Stayed 1 night in Jul 2019

10/10 Excellent

schira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chambre + hot pool ... le top !

Petit hotel tranquille, chambre bien chauffée et propre absolument conforme aux descriptions. Le grand spa avec bulles & eau chaude naturelle utilisable 24h/24 en privé est vraiment un plus . Je reviendrai sans hésiter !
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean ,quiet and comfortable beds . Friendly staff. Easy check-in . Great spa.
Stayed 3 nights in Feb 2019

10/10 Excellent

Mary, Glendora-CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was excellent. Check in was easy. We used the laundry facilities while there and that was nice. Spacious room-the shower was super nice.
Stayed 1 night in Oct 2018

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