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Pukaki Holiday Apartments

Property class: 3.5

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Photo gallery for Pukaki Holiday Apartments

A wooden door with a vertical panel design, a doormat, and a small window with blinds. - Pukaki Holiday Apartments (Rotorua)
A covered outdoor patio with a table and chairs, a grill, and a view of the neighborhood. - Pukaki Holiday Apartments (Rotorua)
A dining table set for six with white plates, glasses, and cutlery, a salt and pepper shaker, and a chandelier above. - Pukaki Holiday Apartments (Rotorua)
A modern kitchen with a gas stove, a refrigerator, and a dining area with a table and chairs. - Pukaki Holiday Apartments (Rotorua)
A living room with two yellow sofas, a wooden coffee table, and a painting of a mountainous landscape. - Pukaki Holiday Apartments (Rotorua)
At Pukaki Holiday Apartments, you can look forward to a terrace, a coffee shop/cafe, and laundry facilities. The on-site restaurant, Aroma Cafe, offers breakfast, brunch, lunch, light fare, and kids' meals. Stay connected with free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi
  • Restaurant

Room options

View all photos for Executive Apartment, 2 Bedrooms, City View, Mezzanine

A modern kitchen with white cabinets, a black stove, and a window with blinds.

Executive Apartment, 2 Bedrooms, City View, Mezzanine

  • City view
  • 125 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

View all photos for Luxury Apartment, 3 Bedrooms, City View, Mezzanine

A modern kitchen with stainless steel appliances, a dishwasher, and a tiled floor.

Luxury Apartment, 3 Bedrooms, City View, Mezzanine

  • City view
  • 225 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds
  • Free WiFi

View all photos for Executive Apartment, 2 Bedrooms, Courtyard View, Ground Floor

A modern bathroom with a marble sink, wooden cabinetry, and a potted orchid.

Executive Apartment, 2 Bedrooms, Courtyard View, Ground Floor

  • 125 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed
  • Free WiFi

View all photos for Elite Apartment, 2 Bedrooms, Courtyard View, Ground Floor

A living room with teal sofas, a wooden coffee table, a black and white rug, and a painting of toucans.

Elite Apartment, 2 Bedrooms, Courtyard View, Ground Floor

  • 11 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed
  • Free WiFi

About the neighborhood

Located on a lake, Pukaki Holiday Apartments is in Inner City neighborhood and is connected to a shopping center. Polynesian Spa and Tama-te-Kapua Meeting House are local landmarks, and the area's natural beauty can be seen at Whakarewarewa Thermal Reserve and Rainbow Springs Kiwi Wildlife Park. Sir Howard Morrison Performing Arts Centre and Matariki Hangi & Maori Cultural Performance are also worth visiting. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with horse riding nearby. Visit our Rotorua travel guide
View more Aparthotels in Rotorua
Map
1080 Pukaki Street, Rotorua, Bay of Plenty, 3010

What's nearby

  • A brightly lit pedestrian walkway with colorful lighting and various signs.
    Eat Street
    3 min walk - 0.2 miles
  • A group of men performing a traditional dance with long sticks in a tropical setting with dense foliage and wooden structures.
    Tamaki Maori Village
    5 min walk - 0.3 miles
  • A tranquil indoor pool with a view of a lake and mountains.
    Polynesian Spa
    6 min walk - 0.4 miles
  • Rotorua Night Market
    6 min walk - 0.4 miles
  • Rotorua Central Mall
    13 min walk - 0.7 miles

Getting around

  • Rotorua (ROT-Rotorua Regional)
    13 min drive

Restaurants

  • The Fainting Goat
    4 min walk
  • Poco.
    5 min walk
  • Brew | Craft Beer Pub
    4 min walk
  • CBK Craft Bar & Kitchen
    4 min walk
  • El Mexican Zapata
    4 min walk

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  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site

Restaurants on site

  • Aroma Cafe

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Rice cooker
  • Stovetop

Dining

  • Daily English breakfast available 7:30 AM to 1:00 PM for a fee: NZD 25 for adults and NZD 25 for children
  • A coffee shop/cafe
  • A restaurant

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 50 per stay

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • DVD player
  • Netflix

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of towels on request
  • Guidebooks
  • Housekeeping (on request)
  • Iron/ironing board

Location highlights

  • Connected to a convention center
  • Connected to a shopping center
  • In a shopping district
  • In the city center
  • On a lake
  • On the Strip

Things to do

  • Fishing nearby
  • Horseback riding nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 3 floors
  • 4 units
  • Access via exterior corridors
  • Built in 1980
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Soundproofing
  • Towels (changed on request)
  • Traditional architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: NZD 60

Special check-in instructions

Guests will receive an email with special check-in instructions and an access code prior to arrival; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 50 per stay
Cribs (infant beds) are available for NZD 25 per stay

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately NZD 25 for adults and NZD 25 for children
  • Late check-out fee: NZD 60 (subject to availability)
  • Crib (infant bed) fee: NZD 25 per stay
  • Rollaway bed fee: NZD 50 per stay
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is Pukaki Holiday Apartments pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Pukaki Holiday Apartments?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Pukaki Holiday Apartments?

Check-out is at 10 AM. Late check-out is available for NZD 60 (subject to availability).

Where is Pukaki Holiday Apartments located?

Located in Inner City, this aparthotel is steps from Government Gardens, Rotorua i-SITE Visitor Centre, and Sir Howard Morrison Performing Arts Centre. Eat Street and Tamaki Maori Village are also within 5 minutes.

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Reviews

Pukaki Holiday Apartments Reviews

7.6

Good

8.4

Cleanliness

10

Location

7.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 12 out of 30 reviews
Rating 8 - Good. 6 out of 30 reviews
Rating 6 - Okay. 7 out of 30 reviews
Rating 4 - Poor. 4 out of 30 reviews
Rating 2 - Terrible. 1 out of 30 reviews

Reviews

Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, check-in, communication, listing accuracy
Perfect location, central walking distance to everything and very spacious with areas of private space for people to tuck away in if in a bigger group. Comfortable and cozy, will definitely come back to this as a group.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Excellent Rotorua Stay

Very nice stay at the central of the city. Very conveniently located neat i-Site and with many useful appliances in the apartment.
Stayed 4 nights in Sep 2024
Verified review

8/10 Good

mila

Liked: Property conditions & facilities
Accessible to the shops and I feel safe ,it’s very near the police station
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

kevin

Liked: Cleanliness, room comfort, communication

Kiwi adventure

Nice place. Big and roomy. Separate bedrooms. Good deal.
Stayed 1 night in Feb 2025
Verified review

4/10 Poor

Peter

Liked: Cleanliness, amenities
The apartment was nice with comfortable beds and a full kitchen, however there were a number of issues. There was no off-street parking as advertised. The garage has been blocked off and then I noticed the last part of the welcome email stated to park on the street. (The next door apartment was vacant so we parked in the driveway.) The patio and BBQ area was neglected and dirty with lots of cobwebs making the area unusable. There were lots of other smaller issues: lots of marks on the walls and furniture, laminate on dining table was peeling, no Netflix as advertised, shower screen leaked badly, the garage smelt mouldy because it has the washer/dryer with no ventilation, and the list goes on... In my view this accommodation is best described as a basic family apartment.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Alisa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay in a great location. Well set up, private, spacious apartment. Would definitely stay again.
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

Kale

Liked: Cleanliness, amenities, property conditions & facilities, communication
Recommended
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Ravendra

Liked: Property conditions & facilities
The property had a bad smell the whole time because of poor ventilation
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

G

Liked: Room comfort
Disliked: Cleanliness

At least it had a garage

Just be aware the photos for the apartments were taken when they were new and fresh. We did not find the unit in a clean condition, even after all the warning signs about fines, which are a little off putting. Positives, plenty of room, and manged to squeeze car into garage.
Stayed 1 night in Sep 2022
Verified review

2/10 Terrible

Jon

Disliked: Cleanliness, room comfort, communication

AVOID AVOID AVOID

Do not stay here! The dirtiest place i have ever seen. There where spiders all over the walls and ceilings. We booked for two nights and didnt stay one. I can't believe we fell for this. No partial refund was issued or apology or explanation given. This is the first review i have ever written positive or negative. I felt that people need to know so they dont walk into what we did.
Stayed 2 nights in Feb 2023
Verified review

4/10 Poor

Atarangi

Disliked: Cleanliness, amenities, property conditions & facilities, communication
For the price paid - no sky tv , no tv main room . Low on towels, no bathroom soaps. Low on toilet paper . Sign saying there will be a charge of 50 dollars if dishes were not washed . House wasn’t very tidy . Kitchen stunk . No one to come maintain the rooms . Should of had a daily cleaner . Very disappointed. Won’t book again
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness

Disappointing stay

Location was very good but luxury apartment looking very tired. Many lights in kitchen not working. No light on kitchen hob extractor. Some light fittings actually missing in kitchen and stairs. Obvious leak in bathroom wall causing water on floor in toilet.No oven dish to actually use oven.Enough glasses for 5 but beds for 6!! Not enough in luxery appartment. Bathroom extractors poorly functioning- I love steam! Rotorua has so much to offer but not here.Limited maintenance made it look unclean and knocked around
Stayed 2 nights in Oct 2022
Verified review

6/10 Okay

Guy

Disliked: Property conditions & facilities
There were no tea towels for doing dishes, the salt and pepper shakers fell apart, the deck was dirty. Other than that we enjoyed the place.
Stayed 1 night in Feb 2022
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very luxurious. No problems at all. Highly recommend. There are stairs so need to be fully mobile
Stayed 1 night in Jan 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment I stayed in was very spacious. It had all the amenities I needed for my stay. The dishwasher, washer and dryer in the apartment was very convenient. Having a locked garage for parking is a great addition to the apartment as well. The rooms were very clean when I arrived. I also liked that there was an outdoor dining option available with a private patio and a bbq. What I didn't like about the apartment I stayed in was we were below another apartment and you can here them walking around.
Stayed 1 night in Dec 2020
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very spacious. Was an easy check-in process.
Stayed 3 nights in Nov 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outdoor area wasn’t impressive and the dish washer leaks that’s all
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

great area

fantastic Apartment great area close to everything. only problem was heating very cold and shower was really awful hardly any pressure or water coming out
Stayed 4 nights in Jun 2019
Verified review

6/10 Okay

Kyle

Liked: Cleanliness
Disliked: Amenities
This property was fine for a night. Location is great. The garage was too small for a Ford Mondeo which is not a big car so we did street parking. The dryer did not work. We were hoping to dry towels after a late night at the spa. Otherwise the space was nice. Larger than expected.
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Excellent apartment would stay again good location
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Central location - lots of parking available on street front. Easy to deal with. Property was clean and tidy. Enjoyed our stay.
Stayed 2 nights in Oct 2018
Verified review

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay...

Great location in center of town, comfortable sleeping arrangements and it was great having a full kitchen and washer/dryer as well as a garage for the vehicle. Only area for improvement that i'll mention is that the tv/living area could use more seating... Overall, very good!
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and nice apartment.

Everything was clean and comfy We had courtyard view - whilst that view was disappointing everything else in apartment was great.
Stayed 3 nights in Mar 2018
Verified review

6/10 Okay

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not really a 3 bedroom

The 3rd bedroom is actually a open upstairs lounge open to the stair well and the only access to the 2nd bedroom is going thru this area, so no privacy. The apartment was over 3 levels large layout with level short walk to all amenities.
Stayed 2 nights in Nov 2017
Verified review

6/10 Okay

Tara

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Apartment in City Centre close to lake

Was initially hard to get hold of someone to get check in details. Directions to property were easy to find. The place was not very clean, we had to wash utensils and mugs. Were disappointed to find out that servicing was an extra cost which wasn't advertised. Place was large and suited our needs.