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Prince's Gate Hotel

4.5 star property
Victorian hotel with 2 restaurants and 3 outdoor pools

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Photo gallery for Prince's Gate Hotel

Indoor pool, 3 outdoor pools
Front of property
Lobby
Designer Room | Premium bedding, minibar, in-room safe, individually decorated
Library

Reviews

8.6 out of 10
Excellent

Popular amenities

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Premium Two Bedroom Suite (In Adjacent Building)

Premium Two Bedroom Suite (In Adjacent Building) | Premium bedding, minibar, in-room safe, individually decorated

Premium Two Bedroom Suite (In Adjacent Building)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Duchess Suite

Duchess Suite | Premium bedding, minibar, in-room safe, individually decorated

Duchess Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room | Premium bedding, minibar, in-room safe, individually decorated

Classic Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Suite (In Adjacent Building)

One Bedroom Suite (In Adjacent Building) | Living area | LCD TV

One Bedroom Suite (In Adjacent Building)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Suite (In Adjacent Building)

Two Bedroom Suite (In Adjacent Building) | Living area | LCD TV

Two Bedroom Suite (In Adjacent Building)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Estate Room

Estate Room | Premium bedding, minibar, in-room safe, individually decorated

Estate Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Designer Room

Designer Room | Premium bedding, minibar, in-room safe, individually decorated

Designer Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Duchess Suite

Premium bedding, minibar, in-room safe, individually decorated

Duchess Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite

Premium bedding, minibar, in-room safe, individually decorated

Two Bedroom Suite

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Suite

Premium bedding, minibar, in-room safe, individually decorated

One Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

Premium bedding, minibar, in-room safe, individually decorated

Classic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Two Bedroom Suite

Premium bedding, minibar, in-room safe, individually decorated

Premier Two Bedroom Suite

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Estate Room

Premium bedding, minibar, in-room safe, individually decorated

Estate Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Designer Room

Premium bedding, minibar, in-room safe, individually decorated

Designer Room

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
1057 Arawa Street, Rotorua, Bay of Plenty, 3010

What's nearby

  • Eat Street - 3 min walk - 0.2 miles
  • Tamaki Maori Village - 3 min walk - 0.2 miles
  • Rotorua Night Market - 5 min walk - 0.3 miles
  • Polynesian Spa - 6 min walk - 0.4 miles
  • Rotorua Central Mall - 8 min walk - 0.5 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • ‪Pig & Whistle Historic Pub - ‬5 min walk
  • ‪Saigon '60S Vietnamese Cuisine - ‬4 min walk
  • ‪Brew | Craft Beer Pub - ‬6 min walk
  • ‪Lady Jane's Ice Cream Parlour - ‬6 min walk
  • ‪Hennessy's Irish Bar - ‬6 min walk

About this property

Prince's Gate Hotel

Luxury eco-certified hotel near Skyline Rotorua
A poolside bar, an outdoor public bath (no minerals), and a terrace are just a few of the amenities provided at Prince's Gate Hotel. For some rest and relaxation, visit the 4 hot springs or the sauna. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • 3 outdoor pools and an indoor pool
  • Free self parking
  • Full breakfast (surcharge), hot springs on site, and an area shuttle
  • Babysitting (surcharge), tour/ticket assistance, and a banquet hall
  • Guest reviews speak highly of the pool, helpful staff, and location
Room features
All 50 individually furnished rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Heating and fans
  • Designer toiletries and hair dryers
  • LCD TVs with premium channels
  • Refrigerators, childcare services, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Area shuttle (surcharge)
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: NZD 30 to 30 for adults and NZD 15 to 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Duke's Bar
  • Duke's Restaurant
  • Nellie Budd Restaurant

Things to do

  • 3 outdoor pools
  • 4 hot springs
  • Children's pool
  • Hot tub
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • Picnic area
  • Terrace

Spa

  • 4 hot springs
  • Hot springs open from 7:00 AM - 10:00 PM
  • Hot springs water temperature - 100 ºF
  • Private indoor bath (no minerals) in communal space
  • Private outdoor bath (no minerals) in communal space
  • Public outdoor bath (no minerals)
  • Sauna
  • Spa open daily
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1897
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 30 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 30 to 30 for adults, and NZD 15 to 15 for children
  • Rollaway bed fee: NZD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Hot springs access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Princes Gate
Princes Gate Hotel
Princes Gate Hotel Rotorua
Princes Gate Rotorua
Princes Gate
Prince's Gate Hotel Rotorua
Prince's Gate Rotorua
Prince's Gate
Prince's Gate Hotel Hotel
Prince's Gate Hotel Rotorua
Prince's Gate Hotel Hotel Rotorua

Frequently asked questions

Does Prince's Gate Hotel have a pool?

Yes, this property has an indoor pool, 3 outdoor pools, and a children's pool.

Is Prince's Gate Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Prince's Gate Hotel?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Prince's Gate Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM. Late check-in is available during limited hours.

What time is check-out at Prince's Gate Hotel?

Check-out is at 10 AM.

Where is Prince's Gate Hotel located?

This family-friendly Rotorua hotel is located near the airport, just steps from Government Gardens and Sir Howard Morrison Performing Arts Centre. Tamaki Maori Village and Rotorua Museum are also within 5 minutes.

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Prince's Gate Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 500 out of 1001 reviews
Rating 8 - Good. 313 out of 1001 reviews
Rating 6 - Okay. 124 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite a luxurious place and very clean and respectful place
Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay with a short walk to anything in town
Stayed 2 nights in Feb 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here before and returned. The building is old, but very clean. The location is excellent and staff are very helpful
Stayed 1 night in May 2025

8/10 Good

Paul

Liked: Staff & service, amenities, property conditions & facilities
Great old hotel, nice meal in restaurant.
Stayed 1 night in Feb 2025

8/10 Good

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical architecture
Stayed 1 night in Jan 2025

10/10 Excellent

Phillipa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed sitting out on the veranda in the evening with a pre- dinner drink. Good size and comfortable room.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely very well maintained historic hotel. Great geothermal pool.
Stayed 2 nights in Feb 2025

10/10 Excellent

Timothy

Quirky wonderful gem of a hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round great - nice breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centre to attractions, easy to walk out. Apartment style suite gave plenty of space to unwind
Stayed 2 nights in Feb 2025

8/10 Good

Robert

Loved the atmosphere of an old hotel. Great being so close to walk to boardwalk, park, good restaurants, govt gardens. Had a great soak too!
Stayed 1 night in Feb 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff!
Stayed 1 night in Jan 2025

2/10 Terrible

Elaine

Disliked: Amenities, property conditions & facilities
Property touted pools, hot tubs, and sauna. None were working during the visit. Room was extremely tiny. Would NEVER stay there again.
Stayed 1 night in May 2025

8/10 Good

Meghan

Liked: Staff & service, property conditions & facilities, room comfort
Convenient location for UTMB race in town. Overall was clean and good service. I would stay there again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is an historical building, however we didn’t stay in the hotel as there are rooms added at the rear. These rooms are older style and a little tired. However saying that the room was comfortable, close to the park and all amenities
Stayed 1 night in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location right in the centre of the city was perfect, and staff were very helpful and professional.
Stayed 2 nights in Dec 2024

10/10 Excellent

Goldie

Liked: Amenities
The staff are amazing and very accommodating. The room was beautiful and the bed super comfortable. I highly recommend staying here
Stayed 1 night in Jan 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place and genuinely helpful front desk
Stayed 1 night in Oct 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely prooerty with history
Stayed 2 nights in Feb 2025

8/10 Good

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was quiet, spacious, and conveniently located in a safe part of a walkable town. Facility was a little tired
Stayed 1 night in Mar 2025

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel is beautiful but Staff quite abrupt and / or inexperienced
Stayed 1 night in Apr 2025

10/10 Excellent

tania

Liked: Cleanliness, property conditions & facilities
Beautiful colonial hotel❤️
Stayed 1 night in Sep 2024

10/10 Excellent

Nadene

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 2 nights in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely heritage hotel in the heart of the city. Great service, staff, and hot pools on site.
Stayed 3 nights in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old pub with period features in the rooms and common areas. Friendly staff at reception and in the restaurant. Only issue is no lift if you are not as mobile as you used to be but staff helped with luggage but staff helped with that. Overall an enjoyable couple of days
Stayed 2 nights in Mar 2025