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Lake Rotorua Hotel

2.5 star property
Suburban hotel in Rotorua with free parking

Choose dates to view prices

Located close to Rotorua Hospital and Tamaki Maori Village, Lake Rotorua Hotel provides a garden, dry cleaning/laundry services, and babysitting. Guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Laundry
  • Parking included
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Twin

Standard Twin | In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin

Highlights

Balcony or patio
Yard
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Digital channels
  • 41 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Queen

Standard Queen | In-room safe, desk, blackout drapes, iron/ironing board

Standard Queen

Highlights

Balcony or patio
Yard
Separate sitting area
Refrigerator
LCD TV
Renovated in 2012
Separate bedroom
Blackout drapes/curtains
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Triple

In-room safe, desk, blackout drapes, iron/ironing board

Standard Triple

Highlights

Balcony or patio
Yard
Separate sitting area
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Suite, 2 Bedrooms, Kitchen

Family Suite, 2 Bedrooms, Kitchen | In-room safe, desk, blackout drapes, iron/ironing board

Family Suite, 2 Bedrooms, Kitchen

Highlights

Balcony or patio
Yard
Separate sitting area
Refrigerator
LCD TV
Renovated in 2012
2 bedrooms
Blackout drapes/curtains
  • 35 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

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About the neighborhood

Map
131 Lake Road, Koutu, Rotorua, 3010

What's nearby

  • Kuirau Park - 8 min walk - 0.5 miles
  • Lake Rotorua - 8 min walk - 0.5 miles
  • Rotorua Hospital - 13 min walk - 0.7 miles
  • Skyline Rotorua - 3 min drive - 1.8 miles
  • Polynesian Spa - 4 min drive - 1.8 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 15 min drive

Restaurants

  • ‪Gold Star Bakery - ‬12 min walk
  • ‪KFC - ‬9 min walk
  • ‪Subway - ‬7 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Brew | Craft Beer Pub - ‬19 min walk

About this property

Lake Rotorua Hotel

Hotel near Lake Rotorua
Located close to Rotorua Hospital and Tamaki Maori Village, Lake Rotorua Hotel provides a garden, dry cleaning/laundry services, and babysitting. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • RV/bus/truck parking, a roundtrip airport shuttle (surcharge), and express check-out
  • Smoke-free premises, a computer station, and luggage storage
Room features
All guestrooms at Lake Rotorua Hotel have comforts such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Private yards, refrigerators, and cribs/infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • RV/bus/truck parking on site

Things to do

  • Outdoor pool

Family friendly

  • Babysitting
  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 1 floor
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: NZD 30
Late check-in fee: NZD 30 for check-in between noon and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 30
Express check-out available

Special check-in instructions

The property charges 2.50 percent for credit card payments
The front desk is open daily from 8:00 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 30.0 per day
Cribs (infant beds) are available for NZD 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: NZD 30 (subject to availability)
  • Late check-in fee: NZD 30 for check-in between noon and 3:00 PM
  • Late check-out fee: NZD 30 (subject to availability)
  • Crib (infant bed) fee: NZD 30.0 per night
  • Rollaway bed fee: NZD 30.0 per day
  • Credit card charges are subject to a surcharge of 2.50 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 10 years old are not allowed in the swimming pool without adult supervision

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Leisure Inn Rotorua
Leisure Rotorua
Rotorua Inn
Rotorua Leisure Inn
Lake Rotorua Hotel
Lake Rotorua Hotel Hotel
Lake Rotorua Hotel Rotorua
Lake Rotorua Hotel Hotel Rotorua

Frequently asked questions

Does Lake Rotorua Hotel have a pool?

Yes, this property has an outdoor pool.

Is Lake Rotorua Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Lake Rotorua Hotel?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Early check-in is available for a fee of NZD 30 (subject to availability). Late check-in is available from noon– 3:00 PM for a fee of NZD 30.

What time is check-out at Lake Rotorua Hotel?

Check-out is at 11:00 AM. Late check-out is available for NZD 30 (subject to availability).

Does Lake Rotorua Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Lake Rotorua Hotel located?

Located in Koutu, this hotel is within a 15-minute walk of Lake Rotorua and Rotorua Hospital. Rotorua Central Mall and Tamaki Maori Village are also within 2 mi (3 km).

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Reviews

Lake Rotorua Hotel Reviews

7.6

Good

7.6

Cleanliness

7.6

Location

8.2

Staff & service

7.2

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 237 out of 915 reviews
Rating 8 - Good. 388 out of 915 reviews
Rating 6 - Okay. 183 out of 915 reviews
Rating 4 - Poor. 78 out of 915 reviews
Rating 2 - Terrible. 29 out of 915 reviews

Reviews

6/10 Okay

Preeti

Washroom mould should be clean. Rest of things all okay
Stayed 1 night in Nov 2025

4/10 Poor

Lisa

Disliked: Cleanliness, amenities, property conditions & facilities
I travel often for work and like to support different businesses however I do not recommend Lake Rotorua my experience was terrible. I had booked in for two nights. I overlooked the first terrible event of being checked into a room that wasn’t clean, it looked like someone was still staying in there. Empty pizza boxes, unmade bed, dirty towels in the bathroom. They said there was a miscommunication, When I was given my new room there were holes in the bathroom, and a strand of long black hair in the fridge. The next morning I had bought my pre-made breakfast with me and there was no cutlery but of course this was before 9am and no one I could ask. I then was unaware that you had to request housekeeping so I came back later that night to no fresh linen. The unmade bed was annoying but ok. By then I couldn’t be bothered trying to find another accommodation as it was already 7pm. Just to add to this the two lights kept flickering needing a lightbulb and The TV crapped out to finish the night. An unpleasant experience and I do not recommend.
Stayed 2 nights in Dec 2025

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Great reasonable place to spend a couple nights.
Stayed 1 night in Nov 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to town
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, easy to find, good space in the room
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Great vibe, pool was warm enough for a winter swim, room had a great layout, and staff were friendly and helpful. Only negative was an ugly chewing gum stain on the sofa (room 007) and there were ants in the kitchenette
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again!
Stayed 1 night in Jun 2021

6/10 Okay

Durham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experience on hand.

Noise maybe a bother due to being right next to a main in-city road,nice and tidy,had no washing area for utensils/cutlery in my unit so used bathroom sink instead,once in parking area became full,had to use unsealed parking behind rear end units,gates closed so became somewhat secured,friendly staff/room service,only offer cold breakfast.
Stayed 3 nights in May 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Locati
Stayed 2 nights in May 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious, adequate parking with sensor lights out back away from the main area. Prompt service: It was cold in the evening and the wall heating units were weak, but portable heater provided when asked. WiFi was a little spotty, but adequate. The hard drive was faulty on the Sky unit, so unable to record programs. Good shower with decent pressure. No warm water in the basin tap.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Checked In - Great service & Welcome,,,, Room - Nice, clean room, had everything in room we needed, comfy beds, great facilities,,,, definitely stay here again.
Stayed 3 nights in May 2021

4/10 Poor

Ehsanul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com photos and real hotel condition are not same. Wifi speed is .5-1 mbps so for the whole stay used my data. Bathroom is really old
Stayed 1 night in May 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite and efficient staff, room was nice and clean
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, good pool, spa was out of order but all good overall. Comfortable stay with small kids
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We unfortunately could not use the hotel spa as it's out of service.
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveler

Wifi was not good. Problem with the parking
Stayed 1 night in Apr 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
the staff were friendly the room was clean but the rooms need a bit of work,heater falling off wall very noisy bathroom fan and the room needed more natural light
Stayed 1 night in Apr 2021

10/10 Excellent

visa debit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place and friendly staff

It was a great experience .Staff was very friendly .The Rooms were very clean and tidy and place was very quiet for resting and enjoyed the stay and pools .
Stayed 2 nights in Mar 2021

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely night in a family friendly hotel. We arrived late without a problem.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean, tidy. Loved the extra parking space for the bigger vehicles
Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
The room was pleasant, good t.v, close to takeaways, kitchenette, own bathroom. The pool was too deep for kids and the spa was luke warm.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location,ease of access Needed plates,knife and forks and a toaster
Stayed 2 nights in Feb 2021

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

A truly lovely place to stay, clean, roomy and good access to all of Rotorua's attractions, especially Ohinemutu. Staff were friendly. Great having 2 queen beds, so there was no fighting over who got the single bed! Great price.
Stayed 1 night in Feb 2021
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