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JetPark Hotel Rotorua

4.0 star property
Family-friendly hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for JetPark Hotel Rotorua

Outdoor pool, open 7:00 AM to 10:00 PM, sun loungers
Interior detail
Daily continental breakfast (NZD 20 per person)
Exterior
Exterior
JetPark Hotel Rotorua offers a tranquil getaway with Te Puru café's international cuisine. Unwind in the spa tub or outdoor pool among gardens. Enjoy in-room WiFi, dry cleaning/laundry services, and helpful staff for a comfortable stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • 24/7 front desk
  • Room service

Room options

Check availability for these dates

Tonight

Sep 14 - Sep 15
Check availability for tonight Sep 14 - Sep 15

Tomorrow

Sep 15 - Sep 16
Check availability for tomorrow Sep 15 - Sep 16
Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Twin room

Superior Twin room | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Superior Twin room

9.2 out of 10
Wonderful
(26 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Renovated in 2015
Separate bedroom
Premium bedding
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin room

Deluxe Twin room | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Deluxe Twin room

8.2 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Renovated in 2015
Separate bedroom
Premium bedding
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

Superior King Room | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Superior King Room

8.8 out of 10
Excellent
(30 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Separate bedroom
Premium bedding
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Family Suite

8.8 out of 10
Excellent
(12 reviews)

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LED TV
Pillow menu
Premium bedding
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Suite

1 bedroom, premium bedding, in-room safe, iron/ironing board

Executive Suite

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Kitchenette
Refrigerator
LED TV
Pillow menu
Separate bedroom
Premium bedding
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

1 bedroom, premium bedding, in-room safe, iron/ironing board

Superior King Room

  • Sleeps 2

View all photos for Executive Suite

1 bedroom, premium bedding, in-room safe, iron/ironing board

Executive Suite

  • Sleeps 2

View all photos for Superior Two Double Room

1 bedroom, premium bedding, in-room safe, iron/ironing board

Superior Two Double Room

  • Sleeps 4

View all photos for Family Suite

1 bedroom, premium bedding, in-room safe, iron/ironing board

Family Suite

  • Sleeps 4

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, iron/ironing board

Deluxe Twin Room

  • Sleeps 4

About the neighborhood

Map
237 Fenton Street, Corner Victoria Street, Rotorua, 3010

What's nearby

  • Tamaki Maori Village - 8 min walk - 0.5 miles
  • Polynesian Spa - 11 min walk - 0.6 miles
  • Eat Street - 13 min walk - 0.7 miles
  • Redwoods Whakarewarewa Forest - 4 min drive - 1.6 miles
  • Skyline Rotorua - 7 min drive - 3.4 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 11 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Capers Epicurean - ‬8 min walk
  • ‪Hell Pizza - ‬6 min walk
  • ‪Yaki Yaki - ‬7 min walk

About this property

JetPark Hotel Rotorua

Upscale eco-certified hotel near Tamaki Maori Village
Located close to Polynesian Spa and Eat Street, JetPark Hotel Rotorua provides a coffee shop/cafe, a garden, and a playground. For some rest and relaxation, visit the hot tub. The on-site international cuisine café, Te Puru, offers breakfast, lunch, dinner, light fare, and kids' meals. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool along with sun loungers
  • Free self parking
  • Continental breakfast (surcharge), an electric car charging station, and express check-out
  • Luggage storage, a front-desk safe, and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 63 rooms boast comforts such as premium bedding and pillow menus, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 40-inch LED TVs with satellite channels
  • Refrigerators, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: NZD 20 for adults and NZD 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Te Puru

Things to do

  • Hot tub
  • Library
  • Outdoor pool
  • Playground

Family friendly

  • Children's games
  • Children's toys
  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2002
  • Smoking not allowed

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 30
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 20 for adults and NZD 10 for children
  • Late check-out fee: NZD 30 (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 7:00 AM to 10:00 PM

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Quality Fenton
Quality Fenton Rotorua
Quality Inn Fenton
Quality Inn Fenton Rotorua
Quality Inn On Fenton Hotel Rotorua
Rotorua Ventura Hotel
Ventura Hotel Rotorua
Jet Park Hotel Rotorua
Jet Park Rotorua
Jet Park Hotel Rotorua
JetPark Hotel Rotorua Hotel
JetPark Hotel Rotorua Rotorua
JetPark Hotel Rotorua Hotel Rotorua

Frequently asked questions

Does JetPark Hotel Rotorua have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is JetPark Hotel Rotorua pet-friendly?

No, only service animals are welcome at the property.

How much is parking at JetPark Hotel Rotorua?

Self parking is free at this property.

What time is check-in at JetPark Hotel Rotorua?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at JetPark Hotel Rotorua?

Check-out is at 11:00 AM. Late check-out is available for NZD 30 (subject to availability).

Where is JetPark Hotel Rotorua located?

This family-friendly Rotorua hotel is located in a shopping district, within a 10-minute walk of Tamaki Maori Village and Lake Rotorua. Polynesian Spa and Eat Street are also within 1 mi (2 km).

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Reviews

JetPark Hotel Rotorua Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Location

9.2

Staff & service

8.6

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 518 out of 1005 reviews
Rating 8 - Good. 373 out of 1005 reviews
Rating 6 - Okay. 77 out of 1005 reviews
Rating 4 - Poor. 25 out of 1005 reviews
Rating 2 - Terrible. 12 out of 1005 reviews

Reviews

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, clean, friendly, nice breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and located quite central, with free parking
Stayed 1 night in Sep 2025

10/10 Excellent

Catrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, good continental breakfast.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rachna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around from here. Great breakfast and nice staff
Stayed 1 night in Jul 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with really comfortable bed and spacious bathroom. We were upgraded to a family suite which had more than enough a family of 4. Breakfast was included and really nice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at this hotel was incredible. I made a huge mistake with my booking (wrong dates) that Expedia refused to help me with, but the staff here were incredibly helpful, especially the manager. They corrected my error, including upgrading my room (since I was already there), providing excellent service that went above and beyond. They know how to run a business and are actually customer focused!
Stayed 2 nights in Sep 2025

8/10 Good

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Olive

Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming, lovely knowledge staff, large room, clean and tidy, big shower. Easy to find, close to shopping mall and to central to everything.
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very clean. Very friendly staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Great value.
Stayed 1 night in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly fine for our requirements.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marina

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean, good size rooms, friendly and helpful staff. Rooms nice and quiet.
Stayed 2 nights in Jun 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff lovely, easy check on. Bed comfortable 😌
Stayed 1 night in Jul 2025

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel for a family
Stayed 2 nights in Apr 2025

6/10 Okay

Avineet

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Aug 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, helpful staff. Very comfortable room
Stayed 3 nights in Jun 2025

10/10 Excellent

Ashley

Liked: Cleanliness, property conditions & facilities
Clean room, has all you need for short stay, pool and spa, friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

Kayoko

Liked: Property conditions & facilities
Parking is a little narrow
Stayed 1 night in Jul 2025

10/10 Excellent

Errin

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed out stay
Stayed 1 night in Mar 2025

8/10 Good

Leanne

Liked: Cleanliness, amenities, property conditions & facilities
Central, clean, warm, good parking, nice spa. Kids loved having their own tv.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2025

8/10 Good

Jaiden

Liked: Staff & service, amenities, property conditions & facilities
Well located, but the internet is slow/non-responsive and under the bed was quite dirty.
Stayed 2 nights in Aug 2025

10/10 Excellent

Son

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location handy to town centre Room clean & comfy bed
Stayed 2 nights in Apr 2025

8/10 Good

Raouf

Very good stuff
Stayed 2 nights in Dec 2024

8/10 Good

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Room was good
Stayed 1 night in May 2025

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

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