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JetPark Hotel Rotorua

4.0 star property
Family-friendly hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for JetPark Hotel Rotorua

Outdoor pool, open 7:00 AM to 10:00 PM, sun loungers
Exterior
Exterior
Daily continental breakfast (NZD 20 per person)
Interior detail
JetPark Hotel Rotorua offers a tranquil getaway with Te Puru café's international cuisine. Unwind in the spa tub or outdoor pool among gardens. Enjoy in-room WiFi, dry cleaning/laundry services, and helpful staff for a comfortable stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior King Room

1 bedroom, premium bedding, in-room safe, iron/ironing board

Superior King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, iron/ironing board

Deluxe Twin Room

  • Sleeps 4

View all photos for Family Suite

1 bedroom, premium bedding, in-room safe, iron/ironing board

Family Suite

  • Sleeps 4

View all photos for Executive Suite

1 bedroom, premium bedding, in-room safe, iron/ironing board

Executive Suite

  • Sleeps 2

View all photos for Superior Twin room

Superior Twin room | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Superior Twin room

9.2 out of 10
Wonderful
(31 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Renovated in 2015
Premium bedding
Separate bedroom
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin room

Deluxe Twin room | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Deluxe Twin room

8.2 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Renovated in 2015
Premium bedding
Separate bedroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

Superior King Room | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Superior King Room

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Premium bedding
Separate bedroom
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Family Suite

8.8 out of 10
Excellent
(12 reviews)

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LED TV
Pillow menu
Premium bedding
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Two Double Room

1 bedroom, premium bedding, in-room safe, iron/ironing board

Superior Two Double Room

  • Sleeps 4

View all photos for Executive Suite

1 bedroom, premium bedding, in-room safe, iron/ironing board

Executive Suite

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Kitchenette
Refrigerator
LED TV
Pillow menu
Separate bedroom
Premium bedding
Bathrobes
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
237 Fenton Street, Corner Victoria Street, Rotorua, 3010

What's nearby

  • Tamaki Maori Village - 8 min walk - 0.5 miles
  • Polynesian Spa - 11 min walk - 0.6 miles
  • Eat Street - 13 min walk - 0.7 miles
  • Redwoods Whakarewarewa Forest - 4 min drive - 1.6 miles
  • Skyline Rotorua - 7 min drive - 3.4 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 11 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Dak Jib Korean Fried Chicken - ‬8 min walk
  • ‪Lotus Cafe & Bakery - ‬7 min walk
  • ‪Chicking - ‬7 min walk
  • ‪Capers Cafe + Store - ‬8 min walk

About this property

JetPark Hotel Rotorua

Upscale family-friendly hotel near Tamaki Maori Village
Located close to Polynesian Spa and Eat Street, JetPark Hotel Rotorua provides a coffee shop/cafe, a garden, and a playground. For some rest and relaxation, visit the hot tub. The on-site international cuisine café, Te Puru, offers breakfast, lunch, dinner, light fare, and kids' meals. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool along with sun loungers
  • Free self parking
  • Continental breakfast (surcharge), an electric car charging station, and express check-out
  • A 24-hour front desk, a front-desk safe, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 63 rooms boast comforts such as premium bedding and pillow menus, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 40-inch LED TVs with satellite channels
  • Refrigerators, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: NZD 20 for adults and NZD 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Te Puru

Things to do

  • Hot tub
  • Library
  • Outdoor pool
  • Playground

Family friendly

  • Children's games
  • Children's toys
  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2002
  • Smoking not allowed

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 30
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 20 for adults and NZD 10 for children
  • Late check-out fee: NZD 30 (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 7:00 AM to 10:00 PM

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Quality Fenton
Quality Fenton Rotorua
Quality Inn Fenton
Quality Inn Fenton Rotorua
Quality Inn On Fenton Hotel Rotorua
Rotorua Ventura Hotel
Ventura Hotel Rotorua
Jet Park Hotel Rotorua
Jet Park Rotorua
Jet Park Hotel Rotorua
JetPark Hotel Rotorua Hotel
JetPark Hotel Rotorua Rotorua
JetPark Hotel Rotorua Hotel Rotorua

Frequently asked questions

Does JetPark Hotel Rotorua have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is JetPark Hotel Rotorua pet-friendly?

No, only service animals are welcome at the property.

How much is parking at JetPark Hotel Rotorua?

Self parking is free at this property.

What time is check-in at JetPark Hotel Rotorua?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at JetPark Hotel Rotorua?

Check-out is at 11:00 AM. Late check-out is available for NZD 30 (subject to availability).

Where is JetPark Hotel Rotorua located?

This family-friendly Rotorua hotel is located in a shopping district, within a 10-minute walk of Tamaki Maori Village and Lake Rotorua. Polynesian Spa and Eat Street are also within 1 mi (2 km).

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Reviews

JetPark Hotel Rotorua Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Location

9.2

Staff & service

8.6

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 515 out of 1001 reviews
Rating 8 - Good. 370 out of 1001 reviews
Rating 6 - Okay. 79 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic accommodation
Stayed 2 nights in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! Very clean and wonderful service.
Stayed 2 nights in Oct 2025

10/10 Excellent

Coleman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, easy walk to everything.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfy bed, good spa and amazing barista coffee. Would highly recommend to anyone staying in Rotorua.
Stayed 3 nights in Oct 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities
Great location and good service
Stayed 2 nights in Sep 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, clean, friendly, nice breakfast
Stayed 1 night in Aug 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Very clean. Staff excellent and very helpful
Stayed 2 nights in Oct 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly
Stayed 3 nights in Sep 2025

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean simple property
Stayed 3 nights in Oct 2025

8/10 Good

Belinda

Liked: Cleanliness, staff & service, amenities
Hotel was fine, a little tired but clean and tidy. Service was great.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and located quite central, with free parking
Stayed 1 night in Sep 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly and helpful. We stayed to head to Hobbiton, and the helped recommend we see Te Puia and experience the Polynesia Spa. Good location, town itself doesn’t have much, so wouldn’t expect any more.
Stayed 2 nights in Sep 2025

10/10 Excellent

Catrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, good continental breakfast.
Stayed 2 nights in Jul 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was nice and good price. Little older but clean. Staff was very nice and the food was good
Stayed 2 nights in Aug 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and tidy. Staff very friendly. Very convenient to the main centre. Had dinner and drinks one night, good selection of beverages only downside was that the burger and chips we go were pretty average, lacked a bit of flavour. Will definitely stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

agnes tessrhian

Liked: Cleanliness, staff & service, property conditions & facilities
We come down every year for my daughters netball tournament and we have been coming to jet park 2 years now. We will definitely be back again next year
Stayed 2 nights in Sep 2025

8/10 Good

Rebecca

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel

The hotel is in a great location, walkable to most of the things we wanted to see. The hotel itself is good, the room was large and bed comfortable.
Stayed 2 nights in Jul 2025

6/10 Okay

Kewan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to include eggs, bacon and sausages as part of the breakfast buffet. This will be the only reason I would return. Need to ensure beds are made for each night of stay. It does not take long to set the bed.
Stayed 3 nights in Oct 2025

10/10 Excellent

Rachna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around from here. Great breakfast and nice staff
Stayed 1 night in Jul 2025

8/10 Good

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with really comfortable bed and spacious bathroom. We were upgraded to a family suite which had more than enough a family of 4. Breakfast was included and really nice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easily situated in the road in to the CBD and easily walkable to main shops and restaurants. Around a 20 minute walk to Eat Street and less to the Polynesian spa. We had a large room, with amenities. Breakfast was suitable with continental options. Great for a Nespresso pod machine in the room. Staff were friendly and helpful. A great stay. Parking filled up but we didn’t have issues finding a space.
Stayed 2 nights in Sep 2025

8/10 Good

Leanne

Liked: Cleanliness, amenities, property conditions & facilities
Central, clean, warm, good parking, nice spa. Kids loved having their own tv.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Great value.
Stayed 1 night in Jul 2025

8/10 Good

Curley

Liked: Staff & service
Staff are always amazing and accomodating. We always love the entrance and seating area it feels homely and warm and the cuppa area is great service
Stayed 2 nights in May 2025

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