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JetPark Hotel Rotorua

4.5 star property
A peaceful retreat near Polynesian Spa and Eat Street where travelers can enjoy international cuisine and relax in garden-surrounded amenities

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Photo gallery for JetPark Hotel Rotorua

Outdoor pool, open 7:00 AM to 10:00 PM, sun loungers - JetPark Hotel Rotorua (Rotorua)
Interior detail - JetPark Hotel Rotorua (Rotorua)
Front of property - JetPark Hotel Rotorua (Rotorua)
Daily continental breakfast (NZD 25 per person) - JetPark Hotel Rotorua (Rotorua)
Family Suite | Private kitchen | Fridge, espresso maker, coffee/tea maker, electric kettle - JetPark Hotel Rotorua (Rotorua)
JetPark Hotel Rotorua offers a tranquil getaway with Te Puru café's international cuisine. Unwind in the spa tub or outdoor pool among gardens. Enjoy in-room WiFi, dry cleaning/laundry services, and helpful staff for a comfortable stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Twin room

Superior Twin room | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Twin room

9.2 out of 10
Wonderful
(35 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin room

Deluxe Twin room | Premium bedding, in-room safe, iron/ironing board, free WiFi

Deluxe Twin room

8.4 out of 10
Very good
(16 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

Superior King Room | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior King Room

9.2 out of 10
Wonderful
(43 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi

Family Suite

8.8 out of 10
Excellent
(13 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Suite

Premium bedding, in-room safe, iron/ironing board, free WiFi

Executive Suite

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Victoria, a neighborhood in Rotorua, JetPark Hotel Rotorua is in a shopping district and near a boardwalk/promenade. The area's natural beauty can be seen at Lake Rotorua and Redwoods Whakarewarewa Forest, while Tamaki Maori Village and Mitai Maori Village are cultural highlights. Traveling with kids? Don't miss Skyline Rotorua. Rafting and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding and hiking/biking trails nearby. Visit our Rotorua travel guide
Map
237 Fenton Street, Corner Victoria Street, Rotorua, 3010

What's nearby

  • Lake Rotorua
    Lake Rotorua
    8 min walk - 0.5 miles
  • Tamaki Maori Village
    Tamaki Maori Village
    8 min walk - 0.5 miles
  • Polynesian Spa
    Polynesian Spa
    11 min walk - 0.6 miles
  • Eat Street
    Eat Street
    13 min walk - 0.7 miles
  • Rotorua Central Mall
    3 min walk - 0.2 miles

Getting around

  • Rotorua (ROT-Rotorua Regional)
    11 min drive

Restaurants

  • McDonald's
    4 min walk
  • Scope
    6 min walk
  • Bold Flavours
    6 min walk
  • Oppie's Fish n' Chips
    3 min walk
  • Chinese Delights
    8 min walk

About this property

JetPark Hotel Rotorua

Luxury family-friendly hotel near Lake Rotorua
Located close to Tamaki Maori Village and Polynesian Spa, JetPark Hotel Rotorua provides a coffee shop/cafe, a garden, and a playground. For some rest and relaxation, visit the hot tub. The on-site international cuisine café, Te Puru, offers breakfast, lunch, dinner, light fare, and kids' meals. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool along with sun loungers
  • Free self parking
  • Continental breakfast (surcharge), an electric car charging station, and express check-out
  • A 24-hour front desk, a front-desk safe, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All 63 rooms boast comforts such as premium bedding and pillow menus, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 40-inch LED TVs with satellite channels
  • Refrigerators, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: NZD 25 for adults and NZD 12.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Te Puru

Things to do

  • Hot tub
  • Library
  • Outdoor pool
  • Playground

Family friendly

  • Children's games
  • Children's toys
  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2002
  • Smoking not allowed

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 30
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 25 for adults and NZD 12.5 for children
  • Late check-out fee: NZD 30 (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 7:00 AM to 10:00 PM

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Quality Fenton
Quality Fenton Rotorua
Quality Inn Fenton
Quality Inn Fenton Rotorua
Quality Inn On Fenton Hotel Rotorua
Rotorua Ventura Hotel
Ventura Hotel Rotorua
Jet Park Hotel Rotorua
Jet Park Rotorua
Jet Park Hotel Rotorua
JetPark Hotel Rotorua Hotel
JetPark Hotel Rotorua Rotorua
JetPark Hotel Rotorua Hotel Rotorua

Frequently asked questions

Does JetPark Hotel Rotorua have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is JetPark Hotel Rotorua pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at JetPark Hotel Rotorua?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at JetPark Hotel Rotorua?

Check-out is at 11:00 AM. Late check-out is available for NZD 30 (subject to availability).

Where is JetPark Hotel Rotorua located?

This family-friendly Rotorua hotel is located in a shopping district, within a 10-minute walk of Tamaki Maori Village and Lake Rotorua. Polynesian Spa and Eat Street are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

JetPark Hotel Rotorua Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 518 out of 1000 reviews
Rating 8 - Good. 362 out of 1000 reviews
Rating 6 - Okay. 86 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

Reviews

Verified

8/10 Good

xing

Liked: Cleanliness, staff & service, amenities
Nice location and friendly staff
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff comfy beds great place to stay
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, walkable location. Tepid pool was rather odd and was not warm enough, but the Polynesian Spa was nearby and it was fabulous!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Clean room, staff, location is great
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff, excellent facility.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, easy access to town , staff excellent, good parking and unique restaurants near by.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Jacqueline

Liked: Staff & service
Room was relatively clean, however the bathroom is very tired and needs an update.. the water pressure in the shower was very poor.. barely a dribble. Breakfast was ok.. good value for kids for a continental breakfast. Good location as a base in Rotorua.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Ville

Liked: Cleanliness, staff & service, amenities
Good space for family stay, clean, good breakfast
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay. Very clean room and in a pretty convenient location. Restaurants are within walking distance, and parking was convenient and off-street. Overall a good place to stay in Rotorua.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Liang

Liked: Cleanliness
Friendly staffs, clean room and nice breakfast, but only serve instant coffee in breakfast for free, fresh brewed coffee is chargeable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
Perfect accommodation while touring New Zealand. Comfortable room, clean & plenty room. Good location for the Polynesian Spa & restaurants. Staff very helpful & a good selection at breakfast.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Kara

Liked: Staff & service, property conditions & facilities
Parking was decent. No restaurants nearby
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jade

Liked: Cleanliness, amenities, property conditions & facilities
nice staff, very helpful.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean room and comfy bed. Staff were awesome.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Kk

Liked: Cleanliness, amenities, property conditions & facilities
Yes, room was clean and tidy. Staff was very helpful and very well trained
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
We were very happy with the JetPark Hotel in Rotorua. Our room was spacious, modern, and. clean. The personnel were efficient and friendly. The continental buffet was fine and made for a good start to our days. We would gladly stay there again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, clean and tidy. Great coffee!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

lee

Liked: Cleanliness, staff & service, amenities
Great room, great location, great staff
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Nicol

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, tidy room, comfortable bed, good breakfast option.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Marielle

Disliked: Amenities
Staff was courteous. Room was ok.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jocelyn

Liked: Cleanliness, amenities, property conditions & facilities
Staff are very nice and accommodating. I wish there’s were better breakfast tho. But overall nice stay.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Shadi

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great location, supermarket & pharmacy in walking distance
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, clean, friendly, nice breakfast
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Vikram

Liked: Amenities
Nice helpful staff. No frills hotel but did the job for a family that were constantly outdoors. Rooms were clean.
Stayed 1 night in Dec 2025