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ibis Rotorua

3.5 star property
Hotel with free parking, near Polynesian Spa

Choose dates to view prices

Located in a shopping district, ibis Rotorua is an eco-friendly base near Polynesian Spa. Guests can explore nearby attractions or relax in the garden. The hotel offers dry cleaning services, on-site bike rentals, and access to a nearby indoor pool for active travelers.

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • 22 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Room, 1 King Bed, City View

7.4 out of 10
Good
(24 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Double Beds, City View

Twin Room, 2 Double Beds, City View | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Twin Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(51 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Twin Room, 2 Double Beds, Lake View

Twin Room, 2 Double Beds, Lake View | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Twin Room, 2 Double Beds, Lake View

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • 22 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

About the neighborhood

Map
Lake End Rangiuru Street, Po Box 348, Rotorua, 3010

What's nearby

  • Eat Street - 2 min walk - 0.1 miles
  • Kuirau Park - 3 min walk - 0.2 miles
  • Rotorua Night Market - 5 min walk - 0.3 miles
  • Tamaki Maori Village - 8 min walk - 0.5 miles
  • Polynesian Spa - 13 min walk - 0.7 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 14 min drive

Restaurants

  • ‪Poco. - ‬4 min walk
  • ‪Brew | Craft Beer Pub - ‬2 min walk
  • ‪Fat Dog Cafe & Bar - ‬5 min walk
  • ‪Atticus Finch - ‬2 min walk
  • ‪Barrel & Co - ‬5 min walk

About this property

ibis Rotorua

Hotel near Polynesian Spa
ibis Rotorua provides amenities like a garden and dry cleaning/laundry services. Active travelers can enjoy cycling at this hotel. Guests can connect to in-room WiFi (surcharge).
Other perks at this hotel include:
  • Free self parking
  • Bike rentals, an electric car charging station, and access to a nearby indoor pool
  • Concierge services, luggage storage, and newspapers in the lobby
  • Guest reviews give top marks for the helpful staff and location
Room features
All 145 rooms offer comforts such as air conditioning, as well as amenities like high-speed internet. Guest reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 42-inch LED TVs with premium channels
  • Refrigerators, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10 per 24-hour period)
  • Available in some public areas: WiFi (NZD 10 per day)

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Bicycle rentals
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: NZD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: NZD 10.00 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ibis Hotel Rotorua
Ibis Rotorua
Rotorua Ibis
Ibis Rotorua Hotel Rotorua
ibis Rotorua Hotel
ibis Rotorua Hotel
ibis Rotorua Rotorua
ibis Rotorua Hotel Rotorua

Frequently asked questions

Is ibis Rotorua pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at ibis Rotorua?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at ibis Rotorua?

Check-out is at 11 AM.

Where is ibis Rotorua located?

Located in the heart of Rotorua, this hotel is within a 15-minute walk of Eat Street and Polynesian Spa. Matariki Hangi & Maori Cultural Performance and Lake Rotorua are also within 5 minutes.

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Reviews

ibis Rotorua Reviews

8.0

Very Good

8.4

Cleanliness

8.8

Location

8.4

Staff & service

7.8

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 332 out of 1001 reviews
Rating 8 - Good. 388 out of 1001 reviews
Rating 6 - Okay. 191 out of 1001 reviews
Rating 4 - Poor. 52 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

Reviews

6/10 Okay

Katherine

Liked: Cleanliness, staff & service
Average hotel, great area to visit.
Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to food and entertainment
Stayed 1 night in Oct 2025

6/10 Okay

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Oct 2025

8/10 Good

Rachelle

Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 2 nights in Nov 2025

8/10 Good

karen

Liked: Cleanliness
Disliked: Amenities
Staff was very friendly
Stayed 2 nights in Nov 2025

6/10 Okay

Katherine

Liked: Staff & service
Disliked: Property conditions & facilities
Good location.
Stayed 1 night in Oct 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and handy location.
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and central
Stayed 1 night in Oct 2025

8/10 Good

Saumil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Sep 2025

10/10 Excellent

Sugin

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is available and free Landry service is available
Stayed 2 nights in Oct 2025

10/10 Excellent

Idris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well priced
Stayed 2 nights in Oct 2025

6/10 Okay

PAL

Liked: Cleanliness, property conditions & facilities
In the pictures room looks bigger and but actually room was very small and they don't even have microwave.
Stayed 2 nights in Dec 2025

8/10 Good

Decha

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room but small and undated
Stayed 1 night in Nov 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location at a good price. Clean quiet room with very comfortable bed. Big TV screen with many channels
Stayed 3 nights in Sep 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, close to dining spots
Stayed 1 night in Aug 2025

6/10 Okay

Sharon

Disliked: Cleanliness, property conditions & facilities
Using the pre-check in was a waste of time as all information had to be entered upon arrival. Bathroom should have been cleaner with the appropriate number of towels, facecloths for 2 people. No trim milk available - not a good offering. Disappointed in quality.
Stayed 2 nights in Nov 2025

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money
Stayed 1 night in Sep 2025

10/10 Excellent

Lupe

Liked: Cleanliness, staff & service, amenities
Had a great time with loved ones.
Stayed 3 nights in Aug 2025

8/10 Good

Sarah

Liked: Amenities
Excellent location. Warm cozy room
Stayed 2 nights in Aug 2025

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, would recommend.
Stayed 2 nights in May 2025

10/10 Excellent

Lupe

Liked: Cleanliness, staff & service, amenities
Customer service was amazing during our stay 🙏. Loved it.
Stayed 3 nights in Aug 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made our stay worth the while.
Stayed 1 night in Jul 2025

6/10 Okay

Nina

Liked: Cleanliness, amenities
Breakfast wasnt great. Coffee machine broken often. Quality of food low. Great to be able to use pool at novotel. Very quiet, good parking
Stayed 2 nights in Oct 2025

10/10 Excellent

Ann C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great staff,good breakfast, lovely area,and really the best parking for your vehicle.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great easy check in. Staff at desk were friendly and accomodating. Proximity to Eat Streat was excellent- all within walking distance. Plenty of free parking.
Stayed 1 night in Jul 2025
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Policies

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