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ibis Rotorua

Property class: 3.5

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Photo gallery for ibis Rotorua

A modern hotel with multiple floors, a flat roof, and a view of a body of water. - ibis Rotorua (Rotorua)
A modern hotel lobby with a reception desk, a dining area, and a kitchen in the background. - ibis Rotorua (Rotorua)
A spacious dining area with multiple tables and chairs, large windows offering views of greenery, and a modern ceiling design. - ibis Rotorua (Rotorua)
A modern interior with a glass door leading to a garden view, featuring a seating area with chairs and a table, and potted plants. - ibis Rotorua (Rotorua)
A hotel room with two beds, a large window with a view of the countryside, a flat-screen TV, and a wooden cabinet. - ibis Rotorua (Rotorua)
Close to Polynesian Spa, ibis Rotorua provides amenities like a garden and dry cleaning/laundry services. Active travelers can enjoy cycling at this hotel. Stay connected with in-room WiFi (surcharge).

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 King Bed, Lake View

A hotel room with a bed, a desk, a chair, a TV, and a view of the outdoors.

Room, 1 King Bed, Lake View

8.6 out of 10
Excellent
(19 reviews)
  • Lake view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

A hotel room with a bed, a desk, a chair, a TV, and a window with a view of greenery.

Room, 1 King Bed, City View

7.8 out of 10
Good
(38 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View

A hotel room with a large bed, a desk, a chair, a window with a view of trees, and a wall-mounted lamp.

Room, 1 King Bed, Accessible, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Double Beds, City View

A hotel room with two beds, a desk, a chair, a wardrobe, and a window with curtains.

Twin Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(63 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Twin Room, 2 Double Beds, Lake View

A hotel room with two beds, a TV, a desk, and a view of the sea.

Twin Room, 2 Double Beds, Lake View

9.0 out of 10
Wonderful
(6 reviews)
  • Lake view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

About the neighborhood

Located in Rotorua, ibis Rotorua is in the city center and near the airport. Tamaki Maori Village and Sir Howard Morrison Performing Arts Centre are cultural highlights, and some of the area's attractions include Matariki Hangi & Maori Cultural Performance and Lakes Performing Arts Centre. Rotorua Arts Village and DriftKartz are also worth visiting. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with mountain biking, ziplining, and horse riding. Visit our Rotorua travel guide
Map
Lake End Rangiuru Street, Po Box 348, Rotorua, 3010

What's nearby

  • A covered pedestrian area with a prominent 'EAT STREAT' sign, outdoor seating, and various shops.
    Eat Street
    2 min walk - 0.1 miles
  • A serene hot spring surrounded by rocks and greenery, with a view of distant hills and a body of water.
    Polynesian Spa
    13 min walk - 0.7 miles
  • Rotorua i-SITE Visitor Centre
    5 min walk - 0.3 miles
  • Rotorua Night Market
    5 min walk - 0.3 miles
  • Rotorua Central Mall
    11 min walk - 0.6 miles

Getting around

  • Rotorua (ROT-Rotorua Regional)
    14 min drive

Restaurants

  • Poco.
    4 min walk
  • CBK Craft Bar & Kitchen
    3 min walk
  • El Mexican Zapata
    4 min walk
  • The Early Bird Coffee
    8 min walk
  • Brew | Craft Beer Pub
    2 min walk

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Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10 per 24-hour period)
  • Available in some public areas: WiFi (NZD 10 per day)

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Bicycle rentals
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Null
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Designated smoking areas
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite premium channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for in-room wireless internet: NZD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: NZD 10.00 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is ibis Rotorua pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at ibis Rotorua?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at ibis Rotorua?

Check-out is at 11 AM.

Where is ibis Rotorua located?

Located in the heart of Rotorua, this hotel is within a 15-minute walk of Eat Street and Polynesian Spa. Matariki Hangi & Maori Cultural Performance and Lake Rotorua are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ibis Rotorua Reviews

7.8

Good

8.4

Cleanliness

8.8

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 325 out of 1000 reviews
Rating 8 - Good. 379 out of 1000 reviews
Rating 6 - Okay. 193 out of 1000 reviews
Rating 4 - Poor. 63 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly helpful staff
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room close to restaurants & cafes. Was able to use Novotels hot spas which was fantastic.
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, easy parking and practical rooms
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to the hospital
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this motel was great, the room was quite small but apart from that it was fantastic, the size is the only reason I didn't give it 5 stars, would definitely stay there again
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an enjoyable stay. Staff were excellent.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and renovated hotel with thoughtful amenities, including onsite laundry, and pool access. Note that the water temperature in the shower fluctuates somewhat below hot (not satisfyingly warm, but not entirely tap cold), especially at peak hours
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and friendly check in, great locations to Rotorua city
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff and good location.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable, parking was easy, location was convenient.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities
Check in was terrible, 45 min standing in line waiting.Rooms clean, staff were lovely.Parking was good.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great to be able to use the hot pools and breakfast was good value and tasty
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was super tidy, beds were lovely.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good, with hot food and fresh fruits. The staff was helpful. The location is excellent.. easy walk to the lake, the Visitor Information Center.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay here.. wonderful, helpful and friendly reception, 3 mins walk to Eat Streat!! Great parking, superbly comfy bed, lovely clean room and bathroom. All the essentials and we’ll be back ❣️❣️
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, great location
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Location, clean rooms and comfortable bed, free laundry.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
great free breakfast, convenient location, clean hotel and friendly staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Clean room, great staff extremely helpful , can make use of the facilities at the Novotel which is an adjoining building, ample onsite & offsite parking and a fabulous location.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Good location and good value
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to food and entertainment
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean and tidy, but little space to sit other than on the bed (twin double room). The shower temp a bit all over the place and not consistently hot. Staff absolutely wonderful, though - really friendly and helpful.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is good. Staff is friendly and room is clean.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything from staff to cleanliness and just environment was perfect!
Stayed 8 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness
Clean room, bathroom felt a bit dated, light was on the brink. Good location, friendly staff.
Stayed 1 night in Feb 2026