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ibis Rotorua

3.5 star property
Eco-certified hotel in Rotorua with free parking

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Photo gallery for ibis Rotorua

Property grounds
Hypo-allergenic bedding, down comforters, desk, blackout drapes
Exterior
Restaurant
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Twin Room, 2 Double Beds, Lake View

Twin Room, 2 Double Beds, Lake View | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Twin Room, 2 Double Beds, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • Lake view
  • 22 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Room, 1 King Bed, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • Lake view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Double Beds, City View

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Twin Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • City view
  • 22 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Lake End Rangiuru Street, Po Box 348, Rotorua, 3010

What's nearby

  • Eat Street - 2 min walk - 0.1 miles
  • Tamaki Maori Village - 11 min walk - 0.6 miles
  • Rotorua Central Mall - 12 min walk - 0.7 miles
  • Polynesian Spa - 14 min walk - 0.8 miles
  • Skyline Rotorua - 6 min drive - 2.8 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 14 min drive

Restaurants

  • ‪Pig & Whistle Historic Pub - ‬6 min walk
  • ‪Lone Star - ‬1 min walk
  • ‪Third Place Cafe - ‬8 min walk
  • ‪Social Club - ‬4 min walk
  • ‪Brew | Craft Beer Pub - ‬2 min walk

About this property

ibis Rotorua

Eco-certified hotel near Skyline Rotorua
ibis Rotorua provides amenities like a garden and dry cleaning/laundry services. Active travelers can enjoy cycling at this hotel. Guests can connect to in-room WiFi (surcharge).
Other perks at this hotel include:
  • Free self parking
  • Bike rentals, an electric car charging station, and access to a nearby indoor pool
  • A water dispenser, laundry services, and a vegetable garden
  • Guest reviews give top marks for the helpful staff and location
Room features
All 145 rooms offer comforts such as air conditioning, as well as amenities like high-speed internet. Guest reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 42-inch LED TVs with premium channels
  • Refrigerators, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Japanese, Malay, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10 per 24-hour period)
  • Available in some public areas: WiFi (NZD 10 per day)

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Bicycle rentals
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: NZD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: NZD 10.00 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ibis Hotel Rotorua
Ibis Rotorua
Rotorua Ibis
Ibis Rotorua Hotel Rotorua
ibis Rotorua Hotel
ibis Rotorua Hotel
ibis Rotorua Rotorua
ibis Rotorua Hotel Rotorua

Frequently asked questions

Is ibis Rotorua pet-friendly?

No, only service animals are welcome at the property.

How much is parking at ibis Rotorua?

Self parking is free at this property; nearby parking is also free.

What time is check-in at ibis Rotorua?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at ibis Rotorua?

Check-out is at 11 AM.

Where is ibis Rotorua located?

Located in the heart of Rotorua, this eco-certified hotel is steps from Eat Street and Matariki Hangi & Maori Cultural Performance. Lake Rotorua and Rotorua Night Market are also within 10 minutes.

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ibis Rotorua Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 344 out of 1002 reviews
Rating 8 - Good. 395 out of 1002 reviews
Rating 6 - Okay. 177 out of 1002 reviews
Rating 4 - Poor. 49 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

TAKUYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Ibis can be my favourite hotel
Stayed 2 nights in Mar 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night and overall it is a good experience. Staff were friendly and helpful.
Stayed 1 night in Mar 2025

8/10 Good

Sangjun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is good.
Stayed 1 night in Feb 2025

6/10 Okay

Kritika

Liked: Staff & service
Rooms were not ready, bed was comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ernest G.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent breakfast and good room
Stayed 3 nights in Jan 2025

8/10 Good

Adele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed for one night and found the hotel was clean, the staff were friendly and that the location was very convenient as it is just around the corner from Eat Street. Despite being clean, the room itself did feel a bit tired with some areas of carpet fraying etc but I feel that I paid a fair price and would stay again.
Stayed 1 night in Apr 2025

8/10 Good

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Another accommodating stay as previously.
Stayed 1 night in Feb 2025

8/10 Good

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the lake, Eat Street and could use the Novotel pools! We walked up to Eat Street multiple times. Walked to the Wai Ariki Hot Springs and Spa. Had a lake view from our room and staff were lovely, always said hi and asked how our stay was, that was great! It’s a little dated and the bathrooms could use a refresh but it was great for the 2 nights we stayed. It also has free parking and free laundry machines on site. That gave us a chance to wash everything before we headed on. Breakfast was not worth paying for unless you like powdered scrambled eggs, headed up to eat street the get a tasty breakfast after trying to eat the hotel breakfast.
Stayed 1 night in Apr 2025

8/10 Good

Jack

Liked: Cleanliness, amenities
Good location by the waterfront and eat street. Limited off street parking but plenty of free parking on the street. Check in was slow. We arrived at around 2.15pm and already had a long line with only one person trying to handle everything. Room was clean and tidy. Main bedroom was modern and comfortable. Bathroom was a bit dated and falling apart. Easy to check out by dropping cards in the box. Was a comfortable stay for a reasonable price. Would stay here again next time.
Stayed 3 nights in Apr 2025

4/10 Poor

wesley

Disliked: Cleanliness, property conditions & facilities
Carpets in the room were worn out and old. The mattress had a human sized soft spot as if only one side was used, which indicates usage and age of mattress. Basin had aged old stains.
Stayed 1 night in Apr 2025

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful nights rest. Breakfast in the morning was a plus.
Stayed 1 night in Feb 2025

8/10 Good

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the lake and to Eat St. Staff were really friendly and helpful. Definitely would stay here again.
Stayed 2 nights in Jan 2025

8/10 Good

Josie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was definitely the Ibis and not the Novotel which is what we paid for. But an empty jug in the fridge to go to reception to be filled with water was a bit cheap when a bottle of water could have been provided plus no milk in the fridge for a cup top tea.
Stayed 1 night in Apr 2025

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The checking was hopeless had to wait for 15 mins to check in and then was told the room is not ready even though check in time was 2.00pm
Stayed 1 night in Apr 2025

6/10 Okay

Margaret

Disliked: Property conditions & facilities
Well situated. Staff friendly a little bit tierd
Stayed 1 night in Mar 2025

2/10 Terrible

Arvikesh

Staff is very unfriendly and inconsiderate
Stayed 2 nights in Apr 2025

6/10 Okay

Mary

Disliked: Property conditions & facilities
Property needs renovation
Stayed 1 night in Mar 2025

6/10 Okay

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent. Walking distance to Eat Street, lake, park and CBD.
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location easy walk to many different restaurants. Breakfast was good also.
Stayed 1 night in Jan 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities
I liked the location but felt there should have been more food offerings on site for the price I paid. I guess though this made me explore more of the area. Needs new carpet.
Stayed 1 night in Feb 2025

10/10 Excellent

Shabbir

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quiet with lots of parking. Close to for shops that are open until late
Stayed 1 night in Jan 2025

10/10 Excellent

Erin

Liked: Cleanliness, property conditions & facilities
Clean and comfy room with a great shower. Easily walkable to restaurants and shopping.
Stayed 2 nights in Dec 2024

8/10 Good

Jo

A good stay. Staff were very helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Merril

Liked: Cleanliness, staff & service, property conditions & facilities
Our room very basic but exactly what we needed
Stayed 1 night in Jan 2025

8/10 Good

Calida

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom isn’t as nice as the room, but everything else is great!
Stayed 1 night in Feb 2025