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Gateway International Motel

3.0 star property
Escape to a tranquil retreat near Polynesian Spa. Refresh your senses in a soothing garden or recharge with helpful staff assistance.

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Photo gallery for Gateway International Motel

A sign for Gateway International Motel advertising amenities like free unlimited Wi-Fi, mineral pools, spa pools & baths, and bike & motorbike storage. - Gateway International Motel (Rotorua)
A multi-story hotel with a central glass elevator, a parking lot with several cars, and a landscaped garden with yellow flowers. - Gateway International Motel (Rotorua)
A room with a white wall, a wooden vanity with two drawers, a mirror, and a door. - Gateway International Motel (Rotorua)
A room with a blue bathtub, a window with curtains, a beach painting, and a sign indicating a no-smoking policy. - Gateway International Motel (Rotorua)
A room with a bed, a table with chairs, a kitchenette, a bathroom, and a window with curtains. - Gateway International Motel (Rotorua)
Experience the tranquility of Glenholme at Gateway International Motel, where you can unwind in the garden or rejuvenate in the spa tub. Stay connected with free WiFi, and enjoy convenient amenities like laundry facilities, free self parking, express check-out and tour/ticket assistance.

Reviews

5.8 out of 10

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Laundry
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio With Spa Bath (1Q)

A compact hotel room with a bed, a small desk, a chair, and a kitchenette in the background.

Studio With Spa Bath (1Q)

  • Garden view
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio With Spa Bath (2Q)

A hotel room with two beds, a desk, a television, and a kitchenette.

Studio With Spa Bath (2Q)

  • Garden view
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio With Hot-Tub (1Q + 1S)

A room with a large blue hot tub, a green sofa, a bed with multiple pillows, and a wooden side table with a bottle.

Studio With Hot-Tub (1Q + 1S)

  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Family Suite, 1 Bedroom (2Q + 1S)

A hotel room with a bed, a desk, a television, and a painting on the wall.

Family Suite, 1 Bedroom (2Q + 1S)

  • Garden view
  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed
  • Free WiFi

View all photos for Superior Family Unit (2Q + 3S)

A room with two beds, a wooden desk, a mirror, and a wall-mounted light fixture.

Superior Family Unit (2Q + 3S)

  • Garden view
  • 41 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 3 Twin Beds
  • Free WiFi

About the neighborhood

Glenholme, a neighborhood in Rotorua, is home to Gateway International Motel. Tamaki Maori Village and Sir Howard Morrison Performing Arts Centre are cultural highlights, and travelers looking to shop may want to visit Rotorua Central Mall and Rotorua Night Market. Rotorua Arts Village and Waimangu Cauldron are also worth visiting. Visit our Rotorua travel guide
View more Motels in Rotorua
Map
263 Fenton St, Rotorua, 3010

What's nearby

  • A historic building with a prominent tower and a red roof, surrounded by trees and benches.
    Government Gardens
    11 min walk - 0.6 miles
  • A group of men performing a traditional dance with long sticks in a tropical setting with dense foliage and wooden structures.
    Tamaki Maori Village
    11 min walk - 0.6 miles
  • A tranquil indoor pool with a view of a lake and mountains.
    Polynesian Spa
    16 min walk - 0.9 miles
  • A brightly lit pedestrian walkway with colorful lighting and various signs.
    Eat Street
    16 min walk - 0.9 miles
  • Rotorua Central Mall
    6 min walk - 0.4 miles

Getting around

  • Rotorua (ROT-Rotorua Regional)
    11 min drive

Restaurants

  • McDonald's
    8 min walk
  • Scope
    10 min walk
  • Chinese Delights
    11 min walk
  • Delhi Hut
    13 min walk
  • Urbano Bistro
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle at scheduled times
  • Free self parking on site

Things to do

  • Hot tub

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Built in 1976
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Room service

More

  • Free local calls
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 8:30 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards
Safety features at this property include a fire extinguisher and a smoke detector

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is Gateway International Motel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Gateway International Motel?

Check-in start time: 2 PM; Check-in end time: 8:30 PM. After-hours check-in is not available.

What time is check-out at Gateway International Motel?

Check-out is at 10 AM.

Where is Gateway International Motel located?

Located in Glenholme, this motel is within a 10-minute walk of Rotorua Central Mall and Racing Rotorua. Government Gardens and Rotorua Arts Village are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Gateway International Motel Reviews

5.8

6.0

Cleanliness

7.6

Location

6.8

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 22 out of 317 reviews
Rating 8 - Good. 84 out of 317 reviews
Rating 6 - Okay. 91 out of 317 reviews
Rating 4 - Poor. 75 out of 317 reviews
Rating 2 - Terrible. 45 out of 317 reviews

Reviews

Verified review

8/10 Good

John

Liked: Cleanliness
Clean room. Friendly helpful staff
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Preet

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room wasn’t clean properly , bed sheet wasn’t clean . Sctikny smell in the room , rotten food left in the fridge . Wasn’t happy with the Service .
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Jennifer

Liked: Cleanliness
Room was neat and clean
Stayed 9 nights in Jan 2026
Verified review

6/10 Okay

Tina

Disliked: Cleanliness, amenities, property conditions & facilities
The staff were courteous and bed was comfortable. The motel was probably very nice 30 odd years ago however it is very tired and old now. There was rubbish under a bed and behind the fridge, there was mould around the joinery, water stains on the ceilings and down the walls from leaks.
Stayed 2 nights in Feb 2026
Verified review

2/10 Terrible

Samantha

Disliked: Cleanliness, amenities, property conditions & facilities
This place has not been maintained at all. The rooms are super filthy and the female staff aren't very accommodating.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for a family of 7. Close to supermarket and famous fish n chip shop. Bit run down but had all basic facilities. Tidy, clean. Had a goodnights rest.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Mong Na

Liked: Cleanliness, staff & service
The lift was not working, and we stayed at the second floor. The light was not working so we had to go down the stairs with our phone's flashlight. The facilities were dated but enough to use; kitchen stovetop and bathroom shower were rusted. The motel only provided 1-day supply of hair shampoo and soap, so have to use sparingly if you don't bring toiletries and are staying for more than a day. Receptionist was polite, and let us view the room before paying. Location is good, near to Rotorua's attractions + restaurants at walking distance.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liz

Liked: Cleanliness, staff & service, amenities
This is an old motel but it was lovely and clean and the staff were very helpful and lovely to talk to.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel was very comfortable and relaxed. It was very quiet which suited us completely
Stayed 1 night in Nov 2023
Verified review

8/10 Good

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly & welcoming
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the mineral pool
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Mary

Liked: Cleanliness, staff & service
We like the fact that there was a spa. The room was spacious.
Stayed 1 night in Dec 2024
Verified review

4/10 Poor

HITESH

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very old property. Shower is terrible. Staff was good and very helpful.
Stayed 2 nights in Feb 2025
Verified review

6/10 Okay

Timothy

Liked: Cleanliness, staff & service
Staff, location, access to shops were great. But the property is a bit tired. 3.5 stars is probably a fair rating. But for the price, I thought it was very good.
Stayed 2 nights in Feb 2024
Verified review

4/10 Poor

David

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Place was ex emergency hosing, and in terrible condition, needs painting, new bathroom, shower ovwr spa bath was useless, and spa bath very stained. However, bed was clean and comfortable
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Andrea

Disliked: Amenities
Very expensive for an average sort of accommodation. Also there was no clothesline. On a positive note - located close to city centre.
Stayed 1 night in Jan 2024
Verified review

6/10 Okay

Shannon

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No smoke alarms!! Not all lights worked. No power points in 2nd bedroom. Could hear the people above us and below us.Toilet only flushed when it wanted too. Could do with a lot of TLC..is run down so feels dirty. Location was great, the beds were massive and the customer service was nice.
Stayed 1 night in Feb 2024
Verified review

6/10 Okay

Megan

Disliked: Staff & service, property conditions & facilities
We were in room 8, and really enjoyed the beds and bathroom. The rooms are dated and show signs of wear and tear but nothing was broken or compromised. We did book the room as there was a mineral pool available however it’s was literally boiling hot! There was no way anyone would be able to use it. When we mentioned it upon checking out they did not seem to care. The location was great, with a short walk to down town and the lake. The rooms are definitely not sound proof, could hear people throughout the night.
Stayed 2 nights in Feb 2024
Verified review

6/10 Okay

Kim

Room was clean, but very dated. No housekeeping done, and had to request new towels. Comfortable, but very average. Probably wouldn't stay again
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

D

It's what iexcept
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Razia

Disliked: Staff & service, amenities, property conditions & facilities
Property do not have heat pump. They provided small heaters which was not working at all. We had to leave the property as it was too cold for kids to stay without heater. We informed the staff however no help or refund. Website is also misleading, showing rooms have spa but we did not have it. I will never book again
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old and tired, the place needs to be bulldozed.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Immanuel

Disliked: Cleanliness, property conditions & facilities
Poorly maintained motel, clearly Rundown
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Ian

Liked: Cleanliness
You get what you pay for. Noisy, no AC, poor lighting but good location
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Manpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place, affordable and recommended
Stayed 1 night in Jan 2024