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Distinction Rotorua Hotel and Conference Centre

4.0 star property
Family-friendly hotel with 2 restaurants and 4 hot tubs

Choose dates to view prices

Photo gallery for Distinction Rotorua Hotel and Conference Centre

Outdoor pool, pool umbrellas, sun loungers
Front of property - evening/night
Reception
Junior Suite | In-room safe, desk, laptop workspace, soundproofing
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Hot Tub
  • Gym

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe King Room

Deluxe King Room | In-room safe, desk, laptop workspace, soundproofing

Deluxe King Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Refrigerator
LCD TV
Ceiling fan
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, laptop workspace, soundproofing

Superior Room

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite

Executive Suite | In-room safe, desk, laptop workspace, soundproofing

Executive Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Refrigerator
Dining table
LCD TV
Separate bedroom
  • 85 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, laptop workspace, soundproofing

Junior Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Refrigerator
Dining table
LCD TV
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, laptop workspace, soundproofing

Deluxe Twin Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, soundproofing

Standard Room

Highlights

Separate sitting area
Soundproofed
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
Hair dryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, soundproofing

Standard Room

  • Sleeps 2
  • 1 King Bed

Junior Suite

  • Sleeps 2
  • 1 King Bed

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Economy Family Room

In-room safe, desk, laptop workspace, soundproofing

Economy Family Room

  • Sleeps 4
  • 2 Queen Beds

Superior Family Room

  • Sleeps 4
  • 3 Twin Beds and 1 King Bed

View all photos for Superior Room

In-room safe, desk, laptop workspace, soundproofing

Superior Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Presidential Suite

Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Presidential Suite

  • Sleeps 2
  • 1 King Bed

Deluxe King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe Twin Room

  • Sleeps 2
  • 2 Queen Beds

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About the neighborhood

Map
390 Fenton Street, Rotorua, 3201

What's nearby

  • Te Puia New Zealand Maori Arts and Crafts Institute - 11 min walk - 0.6 miles
  • Redwoods Whakarewarewa Forest - 15 min walk - 0.8 miles
  • Polynesian Spa - 3 min drive - 1.6 miles
  • Tamaki Maori Village - 3 min drive - 1.6 miles
  • Skyline Rotorua - 8 min drive - 4.5 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 9 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬18 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Shadehouse Cafe - ‬18 min walk
  • ‪Pantry D'or - ‬15 min walk
  • ‪Scope Cafe Rotorua - ‬3 min drive

About this property

Distinction Rotorua Hotel and Conference Centre

Upscale eco-certified hotel near Te Puia New Zealand Maori Arts and Crafts Institute
Located close to Redwoods Whakarewarewa Forest and Polynesian Spa, Distinction Rotorua Hotel and Conference Centre provides a coffee shop/cafe, a garden, and a hair salon. For some rest and relaxation, visit the steam room or the 4 hot tubs. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Japanese cuisine. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a water dispenser, and a 24-hour front desk
  • Luggage storage, outdoor furniture, and wedding services
  • Guest reviews give top marks for the helpful staff
Room features
All 133 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like late night room service and free WiFi.
Other conveniences in all rooms include:
  • Heating and ceiling fans
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with shower/tub combinations and free toiletries
  • 43-inch LCD TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, Filipino, Hindi, Japanese, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free secured self parking on site
  • Free secured valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 36 for adults and NZD 18 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • D Bar
  • Kowhai
  • Mr Yakitori
  • Pavilion

Things to do

  • 4 hot tubs
  • Bicycle cleaning area
  • Bicycle storage
  • Children's pool
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Ceiling fan
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 36 for adults and NZD 18 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

DISTINCTION HOTEL
DISTINCTION HOTEL ROTORUA
Distinction Rotorua
DISTINCTION ROTORUA HOTEL
HOTEL DISTINCTION
HOTEL DISTINCTION ROTORUA
ROTORUA DISTINCTION
ROTORUA DISTINCTION HOTEL
Distinction Rotorua Conference
Distinction Rotorua Hotel Conference Centre
Distinction Rotorua Hotel and Conference Centre Hotel
Distinction Rotorua Hotel and Conference Centre Rotorua
Distinction Rotorua Hotel and Conference Centre Hotel Rotorua

Frequently asked questions

Does Distinction Rotorua Hotel and Conference Centre have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Distinction Rotorua Hotel and Conference Centre pet-friendly?

No, pets are not allowed at this property.

How much is parking at Distinction Rotorua Hotel and Conference Centre?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Distinction Rotorua Hotel and Conference Centre?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Distinction Rotorua Hotel and Conference Centre?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Distinction Rotorua Hotel and Conference Centre located?

This family-friendly Rotorua hotel is located in Fenton Park, within 2 mi (3 km) of Te Puia New Zealand Maori Arts and Crafts Institute, Redwoods Whakarewarewa Forest, and Tamaki Maori Village. Lake Rotorua and Rotorua i-SITE Visitor Centre are also within 2 mi (3 km).

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Distinction Rotorua Hotel and Conference Centre Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 256 out of 698 reviews
Rating 8 - Good. 283 out of 698 reviews
Rating 6 - Okay. 105 out of 698 reviews
Rating 4 - Poor. 38 out of 698 reviews
Rating 2 - Terrible. 16 out of 698 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10

The morning buffet and outdoor hot tub. Loved the Japanese Restaurant.
Stayed 1 night in Apr 2025

10/10

The staff is wonderful and the breakfast is great. The property is pretty old but very well maintained.
Stayed 2 nights in Jan 2025

8/10

Our Deluxe Twin room with balcony has a fantastic view. Reasonably furnished. The room was clean but a glass shelf was a little dusty. The building is old and has a nice old-school charm but could do with some TLC. Friendly staff everywhere you go. Great options breakfast buffet but would like to see more fresh fruit/ cut fruit. Bar & restaurant services are good and reasonably priced. Loved the garden, the pools and the spa!
Stayed 2 nights in Apr 2025

6/10

We had a recently stay at Distinction Rotorua, the staff was friendly, the continental breakfast was great with a variety of choices. We found the room a bit old.
Stayed 2 nights in Dec 2024

10/10

Was a great stay and the children loved the pool - very friendly staff
Stayed 1 night in May 2024

10/10

Great staff and very comfortable room
Stayed 1 night in Jun 2024

10/10

Great atmosphere
Stayed 1 night in Sep 2024

10/10

A return visit, as we find the hotel handy to everything without being right in Rotorua. Clean comfortable room with good parking.
Stayed 1 night in Aug 2024

8/10

Great place just the cleaning part was disappointing spoons wasn't changed and surfaces not wiped.
Stayed 3 nights in Jan 2025

10/10

Love the decor, room cosy & warm, staff very friendly
Stayed 2 nights in May 2024

10/10

great stay - havent been here before.
Stayed 1 night in Sep 2023

10/10

Super comfortable, great breakfasts, friendly staff

8/10

good hotel
Stayed 2 nights in Jan 2024

8/10

Very nice place to stay, away from the business.
Stayed 1 night in Jul 2023

6/10

Unfortunately, the upkeep of the premises and property has lapsed to a point that it looks very dated. A lack of power points for electronics and no aircon made it a very lack lustre stay
Stayed 1 night in Jan 2025

10/10

Large room, tidy, nice pool and breakfast was great
Stayed 1 night in Jan 2023

10/10

Loved the hot pools
Stayed 1 night in Jun 2024

10/10

Staff were very helpful and room was very nice !

8/10

A bit dated but very clean and tidy, friendly staff, great location.
Stayed 1 night in Jun 2024

10/10

Great place great staff and the coffee and high tea are one of the best
Stayed 2 nights in May 2023

10/10

My family thoroughly enjoyed our time at the hotel, especially the heated pool🤗Loved our time at the hotel.staff were very helpful and pleasant.
Stayed 2 nights in Jul 2023

10/10

Such a great stay, the rooms were so lovely and comfortable. Such a quick walk to the surrounding Māori villages and geothermal walks
Stayed 1 night in Sep 2023

2/10

Noisy', Dirty room was terrible definitely not a 4 star hotel, comparing to other branded hotel would onlly be given 1 star hotel room, Oh by the way elevator was out of service during our stay very unprofessional
Stayed 1 night in Jan 2025

8/10

It was a nice hotel
Stayed 2 nights in Mar 2023

6/10

nice hotel, but quite tired, we think it may have had better years. staff super friendly and helpful, no complaints there
Stayed 1 night in Jun 2024