See all properties

Distinction Rotorua Hotel and Conference Centre

4.0 star property

Choose dates to view prices

Photo gallery for Distinction Rotorua Hotel and Conference Centre

Indoor spa tub - Distinction Rotorua Hotel and Conference Centre (Rotorua)
2 restaurants, breakfast, lunch, dinner served; Japanese cuisine - Distinction Rotorua Hotel and Conference Centre (Rotorua)
Reception - Distinction Rotorua Hotel and Conference Centre (Rotorua)
Exterior - Distinction Rotorua Hotel and Conference Centre (Rotorua)
Lobby sitting area - Distinction Rotorua Hotel and Conference Centre (Rotorua)
Located close to Te Puia New Zealand Maori Arts and Crafts Institute and Redwoods Whakarewarewa Forest, Distinction Rotorua Hotel and Conference Centre provides a coffee shop/cafe, a garden, and a hair salon. For some rest and relaxation, visit the steam room or the 4 hot tubs. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Japanese cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe Twin Room

  • Sleeps 2

View all photos for Superior Room

In-room safe, desk, laptop workspace, soundproofing

Superior Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, laptop workspace, soundproofing

Deluxe Twin Room

7.0 out of 10
Good
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room

Superior Room | In-room safe, desk, laptop workspace, soundproofing

Superior Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Room

Deluxe King Room | In-room safe, desk, laptop workspace, soundproofing

Deluxe King Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, laptop workspace, soundproofing

Junior Suite

  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, soundproofing

Standard Room

8.8 out of 10
Excellent
(15 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite

Executive Suite | In-room safe, desk, laptop workspace, soundproofing

Executive Suite

8.0 out of 10
Very good
(1 review)
  • 85 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite

  • Sleeps 2

View all photos for Standard Room

In-room safe, desk, laptop workspace, soundproofing

Standard Room

  • Sleeps 2

Executive Suite

  • Sleeps 2

View all photos for Economy Family Room

In-room safe, desk, laptop workspace, soundproofing

Economy Family Room

  • Sleeps 4

View all photos for Superior Family Room

In-room safe, desk, laptop workspace, soundproofing

Superior Family Room

  • Sleeps 4

Deluxe King Room

  • Sleeps 2

View all photos for Presidential Suite

Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Presidential Suite

  • Sleeps 2

About the neighborhood

Fenton Park, a neighborhood in Rotorua, is home to Distinction Rotorua Hotel and Conference Centre. The area's natural beauty can be seen at Redwoods Whakarewarewa Forest and Lake Rotorua, while Tamaki Maori Village and Mitai Maori Village are cultural highlights. Traveling with kids? Make time for Skyline Rotorua, or check out an event or a game at Ogo. Spend some time exploring the area's activities, including golfing. Visit our Rotorua travel guide
Map
390 Fenton Street, Rotorua, 3201

What's nearby

  • Traditional Maori Meeting House.
    Whakarewarewa: The Living Maori Village
    6 min walk - 0.4 miles
  • Te Puia New Zealand Maori Arts and Crafts Institute
    Te Puia New Zealand Maori Arts and Crafts Institute
    10 min walk - 0.6 miles
  • Whakarewarewa Thermal Reserve featuring art and indigenous culture
    Whakarewarewa Thermal Reserve
    10 min walk - 0.6 miles
  • Redwoods Whakarewarewa Forest which includes forests, night scenes and a suspension bridge or treetop walkway
    Redwoods Whakarewarewa Forest
    13 min walk - 0.7 miles
  • This show was awesome! After the initiation you are welcomed into the village and go threw different stations learning about the culture and then you get a performance show and dinner. Definitely recommend and reservations book way out, so book early! And tip: ask for Mark to be your driver... Seriously I can't remember the last time I laughed so hard
    Tamaki Maori Village
    4 min drive - 1.9 miles

Getting around

  • Rotorua (ROT-Rotorua Regional)
    9 min drive

Restaurants

  • Ciabatta Bakery
    18 min walk
  • McDonald's
    3 min drive
  • Delhi Hut
    4 min drive
  • Pataka Kai
    10 min walk
  • Pantry D'or
    15 min walk

About this property

Distinction Rotorua Hotel and Conference Centre

Upscale family-friendly hotel near Te Puia New Zealand Maori Arts and Crafts Institute
Located close to Redwoods Whakarewarewa Forest and Polynesian Spa, Distinction Rotorua Hotel and Conference Centre provides a coffee shop/cafe, a garden, and a hair salon. For some rest and relaxation, visit the steam room or the 4 hot tubs. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Japanese cuisine. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a water dispenser, and luggage storage
  • 6 meeting rooms, a 24-hour front desk, and wedding services
  • Guest reviews give top marks for the helpful staff
Room features
All 133 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like late night room service and free WiFi.
Other conveniences in all rooms include:
  • Heating and ceiling fans
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with shower/tub combinations and free toiletries
  • 43-inch LCD TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

View from room
Rydges Rotorua
  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
8.2 out of 10, Very Good, 1,124 reviews
Rydges Rotorua
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free secured self parking on site
  • Free secured valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 38 for adults and NZD 19 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • D Bar
  • Kowhai
  • Mr Yakitori
  • Pavilion

Things to do

  • 4 hot tubs
  • Bicycle cleaning area
  • Bicycle storage
  • Children's pool
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Ceiling fan
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

DISTINCTION HOTEL
DISTINCTION HOTEL ROTORUA
Distinction Rotorua
DISTINCTION ROTORUA HOTEL
HOTEL DISTINCTION
HOTEL DISTINCTION ROTORUA
ROTORUA DISTINCTION
ROTORUA DISTINCTION HOTEL
Distinction Rotorua Conference
Distinction Rotorua Hotel Conference Centre
Distinction Rotorua Hotel and Conference Centre Hotel
Distinction Rotorua Hotel and Conference Centre Rotorua
Distinction Rotorua Hotel and Conference Centre Hotel Rotorua

Frequently asked questions

Does Distinction Rotorua Hotel and Conference Centre have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Distinction Rotorua Hotel and Conference Centre pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Distinction Rotorua Hotel and Conference Centre?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Distinction Rotorua Hotel and Conference Centre?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Distinction Rotorua Hotel and Conference Centre located?

This family-friendly Rotorua hotel is located in Fenton Park, within 2 mi (3 km) of Te Puia New Zealand Maori Arts and Crafts Institute, Redwoods Whakarewarewa Forest, and Tamaki Maori Village. Lake Rotorua and Rotorua i-SITE Visitor Centre are also within 2 mi (3 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Distinction Rotorua Hotel and Conference Centre Reviews

8.2

Very Good

8.2

Cleanliness

8.2

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 268 out of 722 reviews
Rating 8 - Good. 288 out of 722 reviews
Rating 6 - Okay. 110 out of 722 reviews
Rating 4 - Poor. 40 out of 722 reviews
Rating 2 - Terrible. 16 out of 722 reviews

Reviews

10/10 Excellent

Dan

Liked: Cleanliness, amenities, property conditions & facilities
Great stay for my family of five. Breakfast and pool were the highlights
Stayed 2 nights in Feb 2026

10/10 Excellent

Susanne F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast menu was outstanding and the dinner we ordered at the on site restaurant was absolutely amazing !! Loved our stay :)
Stayed 1 night in Dec 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Room was good, very nice breakfast with many options. Location good. Parking was ok…but a little bit of a hassle with gated lot and not good handicap access to it.
Stayed 3 nights in Dec 2025

10/10 Excellent

KEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Customer service, food was good, amenities are good quality
Stayed 1 night in Jul 2025

6/10 Okay

Kirk

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Great price and service. Hotel could use a refresh in the common area but rooms were clean.Hotel is located in a residential area not close to city center. Nice and quite but not convenient for dining and shopping.
Stayed 1 night in Oct 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay and the children loved the pool - very friendly staff
Stayed 1 night in May 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
The morning buffet and outdoor hot tub. Loved the Japanese Restaurant.
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and very comfortable room
Stayed 1 night in Jun 2024

10/10 Excellent

Sidhesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful and the breakfast is great. The property is pretty old but very well maintained.
Stayed 2 nights in Jan 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the decor, room cosy & warm, staff very friendly
Stayed 2 nights in May 2024

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A return visit, as we find the hotel handy to everything without being right in Rotorua. Clean comfortable room with good parking.
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great stay, the rooms were so lovely and comfortable. Such a quick walk to the surrounding Māori villages and geothermal walks
Stayed 1 night in Sep 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hot pools
Stayed 1 night in Jun 2024

8/10 Good

Archina

Liked: Cleanliness, staff & service
Good place, relatively clean. Rooms were a bit outdated, no aircon, low light so not bright or daylight friendly , old bathroom fixtures, mould like on the sink area. Staff were friendly other shared areas were tidy but a little outdated like the laundry, gym and the bathrooms downstairs. Good breakfast.
Stayed 1 night in Jul 2025

6/10 Okay

Kangson

We had a recently stay at Distinction Rotorua, the staff was friendly, the continental breakfast was great with a variety of choices. We found the room a bit old.
Stayed 2 nights in Dec 2024

8/10 Good

Shane

Liked: Cleanliness, staff & service, room comfort

Great!

A bit dated but very clean and tidy, friendly staff, great location.
Stayed 1 night in Jun 2024

6/10 Okay

Ariel

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
nice hotel, but quite tired, we think it may have had better years. staff super friendly and helpful, no complaints there
Stayed 1 night in Jun 2024

10/10 Excellent

Curley

Liked: Cleanliness, staff & service
The service was excellent. The room was amazing. We were upgraded and looked after
Stayed 1 night in May 2024

8/10 Good

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed one night and did not use all the amenities on offer, apart from the bar. Very comfortable and clean. Had a spacious room with separate bedroom. Would stay again.
Stayed 1 night in Jul 2024

8/10 Good

PETER

Liked: Cleanliness, staff & service, amenities
Our Deluxe Twin room with balcony has a fantastic view. Reasonably furnished. The room was clean but a glass shelf was a little dusty. The building is old and has a nice old-school charm but could do with some TLC. Friendly staff everywhere you go. Great options breakfast buffet but would like to see more fresh fruit/ cut fruit. Bar & restaurant services are good and reasonably priced. Loved the garden, the pools and the spa!
Stayed 2 nights in Apr 2025

8/10 Good

PETER HAN JOO

Liked: Cleanliness, room comfort

Not too bad

The room interior is a bit old. The breakfast is good.
Stayed 1 night in Jul 2023

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we drove up the exterior was a little dated but inside there was a real feeling of luxury. Velvet seats in the reception area, chandeliers hanging from the ceilings. Our room showed a little bit of wear in places but overall it was well finished super quiet, clean and the beds were super comfortable. The staff were very helpful. As a family of five it was an excellent option for us and would highly recommend to anyone wishing to go to Rotorua for a family holiday.
Stayed 1 night in Jan 2024

6/10 Okay

JUNE

Liked: Cleanliness, staff & service
It’s dated but clean. The air conditioner makes noise. The carpark has a security fence and feel more safe.
Stayed 1 night in Oct 2023

6/10 Okay

Gail

Liked: Staff & service
While our room was tidy and clean, the hotel was very tired and dark - it could definitely do with a facelift. We could hear noise coming from other rooms, and the whole room vibrated when a truck went past outside - for these reasons, I wouldn't stay at the Distinction again.
Stayed 2 nights in Jul 2024

2/10 Terrible

Liangqian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ridiculous

It's the year of 2024, I paid more than $300 and there's NO AIR-CONDITIONING in the room. The manager guy stated that they didn't list "air-conditioned" in room description on the booking page, so it's a fair play, and i should check the room description more carefully. Well, "electricity" is also not listed, and there's electricity, I'm so grateful.
Stayed 1 night in Jan 2024