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Copthorne Hotel Rotorua

4.0 star property
Suburban hotel with a seasonal outdoor pool and a 24-hour front desk

Choose dates to view prices

Photo gallery for Copthorne Hotel Rotorua

Breakfast served, local cuisine
Bar (on property)
Lobby
Meeting facility
Front of property
Copthorne Hotel Rotorua offers a peaceful retreat in Glenholme with a garden setting and relaxing spa tub. Guests appreciate the attentive staff and local cuisine at Jimmy Cooks Kiwi Kitchen. The seasonal outdoor pool is refreshing, and in-room WiFi keeps everyone connected.

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • 24/7 front desk
  • Breakfast available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 1 Queen Bed

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 Queen Bed

7.6 out of 10
Good
(11 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room

  • Sleeps 3

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Queen Beds

8.0 out of 10
Very good
(25 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Queen Room

In-room safe, desk, blackout drapes, iron/ironing board

Superior Queen Room

  • Sleeps 3

About the neighborhood

Map
328-348 Fenton Street, Rotorua, 3201

What's nearby

  • Whakarewarewa: The Living Maori Village - 11 min walk - 0.6 miles
  • Redwoods Whakarewarewa Forest - 19 min walk - 1.1 miles
  • Rotorua Central Mall - 20 min walk - 1.1 miles
  • Polynesian Spa - 2 min drive - 1.2 miles
  • Tamaki Maori Village - 2 min drive - 1.2 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬14 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Pantry D'or - ‬11 min walk
  • ‪Pataka Kai - ‬14 min walk
  • ‪Chicking - ‬3 min drive

About this property

Copthorne Hotel Rotorua

Hotel near Polynesian Spa
At Copthorne Hotel Rotorua, you can look forward to a terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site local cuisine restaurant, Jimmy Cooks Kiwi Kitchen, offers breakfast, light fare, and kids' meals. In addition to a bar and a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and meeting rooms
  • A front-desk safe, an elevator, and bicycle parking
  • Guest reviews speak highly of the helpful staff
Room features
All 58 rooms have comforts such as free WiFi and safes.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch TVs with satellite channels
  • Wardrobes/closets, refrigerators, and free infant beds

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Exterior

Arawa Park Hotel

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  • Free WiFi
  • Restaurant
  • Gym
7.4 out of 10, Good, 1,012 reviews
Arawa Park Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Jimmy Cooks Kiwi Kitchen

Things to do

  • Bicycle storage
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The seasonal pool will be open from January to December
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Copthorne Hotel Rotorua
Copthorne Rotorua
Copthorne Rotorua Hotel
Rotorua Copthorne
Rotorua Copthorne Hotel
Rotorua Kingsgate Hotel
Copthorne Hotel Rotorua Hotel
Copthorne Hotel Rotorua Rotorua
Copthorne Hotel Rotorua Hotel Rotorua

Frequently asked questions

Does Copthorne Hotel Rotorua have a pool?

Yes, this property has an outdoor pool.

Is Copthorne Hotel Rotorua pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Copthorne Hotel Rotorua?

Self parking is free at this property.

What time is check-in at Copthorne Hotel Rotorua?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Copthorne Hotel Rotorua?

Check-out is at 10 AM.

Where is Copthorne Hotel Rotorua located?

Located in Glenholme, this hotel is within a 15-minute walk of Racing Rotorua, Rotorua Golf Club, and Whakarewarewa: The Living Maori Village. Whakarewarewa Thermal Reserve and Rotorua Central Mall are also within 1 mi (2 km).

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Reviews

Copthorne Hotel Rotorua Reviews

7.6

Good

7.6

Cleanliness

7.6

Location

7.8

Staff & service

7.4

Eco-friendliness

6.6

Property conditions & facilities
Rating 10 - Excellent. 258 out of 1001 reviews
Rating 8 - Good. 372 out of 1001 reviews
Rating 6 - Okay. 239 out of 1001 reviews
Rating 4 - Poor. 96 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

Reviews

8/10 Good

David

Liked: Cleanliness
Ok hotel and you get what you pay for. Tidy on the inside but looks worn on the outside. The pool and spa are good.
Stayed 1 night in Sep 2025

8/10 Good

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Sep 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service
Comfortable rooms, great location, the gym equipment needs maintenance,
Stayed 1 night in Sep 2025

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay had everything we needed really comfortable beds
Stayed 2 nights in May 2025

8/10 Good

Asha

Liked: Cleanliness, amenities, property conditions & facilities
It was good
Stayed 1 night in Jun 2025

8/10 Good

Paolo

Liked: Cleanliness, staff & service
There has a great staff, the facilities are old and my bathtub doesn’t had a proper cap.
Stayed 1 night in Jul 2025

2/10 Terrible

Gurpreet

Disliked: Cleanliness, staff & service, property conditions & facilities
Needs renovation
Stayed 2 nights in Apr 2025

8/10 Good

Rodolphe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast and the réception,the balcon
Stayed 2 nights in Feb 2025

8/10 Good

Fredith

Liked: Cleanliness, staff & service, property conditions & facilities
Airconditioning units can be improved better or maintained so they can provide cooler air to the guests
Stayed 2 nights in Apr 2025

8/10 Good

Hao

Liked: Staff & service
The Front Desk service is good
Stayed 2 nights in Dec 2024

8/10 Good

Michael

Liked: Staff & service, room comfort

Weekend in Rotorua

Had a good stay of 2 nights. Very comfortable bed and room was adequate for our needs. Room was far enough from the road that there was no road noise.
Stayed 2 nights in Nov 2024

6/10 Okay

Paul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

OK for price - take breakfast in town

Old and getting rough around the edges - quite a distance from town. Breakfast was not a good value - clearly intended for the budget travel groups that fill this place.
Stayed 2 nights in Feb 2025

8/10 Good

Xaviana

Liked: Cleanliness, staff & service, property conditions & facilities
Love the pool and spa, kids were entertained all weekend
Stayed 2 nights in Oct 2022

8/10 Good

Pushpinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and clean Room was good. All over a great place to stay.
Stayed 1 night in Jul 2022

10/10 Excellent

jingfei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet and walkable to shopping and grocery store
Stayed 1 night in May 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Generous rooms. Tidy.
Stayed 1 night in Sep 2024

6/10 Okay

Ranjith

Good
Stayed 1 night in Dec 2024

6/10 Okay

ted

Disliked: Amenities
no real bar or restaurant fair price good location
Stayed 1 night in Oct 2023

10/10 Excellent

Huzefa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jun 2024

6/10 Okay

Gina

We will be back here again 😊

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities
Some of the fixtures look a bit tired and in need of a refresh, but overall the hotel served us well.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 3 nights in Feb 2024

8/10 Good

Tammie

Liked: Cleanliness, staff & service
Beds were comfy! Nice and clean. Place a little tired and run down
Stayed 2 nights in Apr 2023

10/10 Excellent

Tash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, amended my booking promptly when my flights were delayed, arohanui
Stayed 1 night in Oct 2022

6/10 Okay

tania

Thought staff could be a bit more receptive 😞
Stayed 1 night in Jul 2024

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