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Copthorne Hotel Rotorua

4.0 star property
Travelers can unwind in the spa tub or enjoy the seasonal outdoor pool surrounded by natural beauty before savoring local flavors at Jimmy Cooks Kiwi Kitchen

Choose dates to view prices

Copthorne Hotel Rotorua offers a peaceful retreat in Glenholme with a garden setting and relaxing spa tub. Guests appreciate the attentive staff and local cuisine at Jimmy Cooks Kiwi Kitchen. The seasonal outdoor pool is refreshing, and in-room WiFi keeps everyone connected.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room, 1 Queen Bed

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 Queen Bed

7.6 out of 10
Good
(11 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Queen Beds

8.0 out of 10
Very good
(25 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
328-348 Fenton Street, Rotorua, 3201

What's nearby

  • Whakarewarewa: The Living Maori Village - 11 min walk - 0.6 miles
  • Te Puia New Zealand Maori Arts and Crafts Institute - 15 min walk - 0.8 miles
  • Whakarewarewa Thermal Reserve - 15 min walk - 0.8 miles
  • Redwoods Whakarewarewa Forest - 18 min walk - 1.0 mile
  • Rotorua Central Mall - 19 min walk - 1.1 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬14 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Pantry D'or - ‬11 min walk
  • ‪Rotorua Club Inc - ‬11 min walk
  • ‪Pataka Kai - ‬14 min walk

About this property

Copthorne Hotel Rotorua

Hotel near Polynesian Spa
At Copthorne Hotel Rotorua, you can look forward to a terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site local cuisine restaurant, Jimmy Cooks Kiwi Kitchen, offers breakfast, light fare, and kids' meals. In addition to a bar and a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and meeting rooms
  • A 24-hour front desk, tour/ticket assistance, and wedding services
  • Guest reviews speak highly of the helpful staff
Room features
All 58 rooms have comforts such as free WiFi and safes.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch TVs with satellite channels
  • Wardrobes/closets, refrigerators, and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Jimmy Cooks Kiwi Kitchen

Things to do

  • Bicycle storage
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The seasonal pool will be open from January to December
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Copthorne Hotel Rotorua
Copthorne Rotorua
Copthorne Rotorua Hotel
Rotorua Copthorne
Rotorua Copthorne Hotel
Rotorua Kingsgate Hotel
Copthorne Hotel Rotorua Hotel
Copthorne Hotel Rotorua Rotorua
Copthorne Hotel Rotorua Hotel Rotorua

Frequently asked questions

Does Copthorne Hotel Rotorua have a pool?

Yes, this property has an outdoor pool.

Is Copthorne Hotel Rotorua pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Copthorne Hotel Rotorua?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Copthorne Hotel Rotorua?

Check-out is at 10 AM.

Where is Copthorne Hotel Rotorua located?

Located in Glenholme, this hotel is within a 15-minute walk of Racing Rotorua, Rotorua Golf Club, and Whakarewarewa: The Living Maori Village. Whakarewarewa Thermal Reserve and Rotorua Central Mall are also within 1 mi (2 km).

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Reviews

Copthorne Hotel Rotorua Reviews

7.6

Good

7.6

Cleanliness

7.6

Location

7.8

Staff & service

7.4

Eco-friendliness

6.6

Property conditions & facilities
Rating 10 - Excellent. 258 out of 1000 reviews
Rating 8 - Good. 370 out of 1000 reviews
Rating 6 - Okay. 238 out of 1000 reviews
Rating 4 - Poor. 98 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

Reviews

10/10 Excellent

Jodi

Liked: Staff & service, property conditions & facilities
Reasonable rooms, friendly staff and quiet location.
Stayed 1 night in Sep 2025

8/10 Good

Yuji

Liked: Cleanliness, amenities, property conditions & facilities
Room is great
Stayed 2 nights in Nov 2025

10/10 Excellent

Pritika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids loved the pools!
Stayed 1 night in Sep 2025

10/10 Excellent

Mariaan

Liked: Cleanliness, staff & service, property conditions & facilities
Pool and spa pool was nice
Stayed 2 nights in Sep 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bar was clised very early. Other than that the hotel was great.
Stayed 1 night in Oct 2025

6/10 Okay

Peter

Liked: Cleanliness
Disliked: Property conditions & facilities
Breakfast was nice, there was a kitchen staff woman who worked very hard. Wifi was good, room was clean. Spa was clean. Everything was clean, just dated. It was fine for our quick stay
Stayed 2 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness
Ok hotel and you get what you pay for. Tidy on the inside but looks worn on the outside. The pool and spa are good.
Stayed 1 night in Sep 2025

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient
Stayed 1 night in Sep 2025

8/10 Good

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Sep 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service
Comfortable rooms, great location, the gym equipment needs maintenance,
Stayed 1 night in Sep 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great spa facilities the cleaning staff were excellent.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay had everything we needed really comfortable beds
Stayed 2 nights in May 2025

10/10 Excellent

MYOUNGSUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 2 days in a superior room with a queen bed. The Copthorne hotel is quiet, comfortable, and easy to access, with stunning views out of the window. Especially, the duvet is very soft and smooth. It's good for deep sleep. Thanks.
Stayed 2 nights in Sep 2025

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Suitable for the price
Stayed 2 nights in Sep 2025

10/10 Excellent

Jade

Liked: Cleanliness, amenities, property conditions & facilities
Great stay . Super good room service, found there is pool and spas on the day arrival. It’s been lifesaver on the raining day .
Stayed 4 nights in Jul 2025

8/10 Good

Graeme James

Liked: Cleanliness, staff & service, property conditions & facilities
V
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Clean , the most comfortable beds , Overall great experience
Stayed 2 nights in May 2025

8/10 Good

Mona

Liked: Cleanliness, staff & service
The staff was very friendly. The hotel itself is a bit tired looking.
Stayed 1 night in Jul 2025

6/10 Okay

Belinda

Liked: Cleanliness, staff & service, room comfort

Average condition very comfy bed

The rooms were clean and the bed was extremely comfy for lovers of a soft bed but the hotel was a lot more run down than I expected. The carpets were worn and the pool area was in a sorry state. The pool wasn’t that warm and the two hot tubs were tiny.
Stayed 1 night in Sep 2025

8/10 Good

Wini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quick family trip. We would stay here again
Stayed 1 night in Apr 2025

10/10 Excellent

Roshni

Liked: Cleanliness, staff & service, property conditions & facilities
Location. The room is spacious and clean. Very friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Kaleem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. We’ll be back for more adventures
Stayed 3 nights in Feb 2025

10/10 Excellent

Bridgett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay, highly recommend will definitely book here again
Stayed 1 night in Sep 2024

8/10 Good

Sameeka

Liked: Cleanliness, staff & service, amenities
Property was great for the price :)
Stayed 1 night in Jan 2025

8/10 Good

Asha

Liked: Cleanliness, amenities, property conditions & facilities
It was good
Stayed 1 night in Jun 2025
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