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Cleveland Thermal Motel

3.0 star property
Motel with free parking, near Skyline Rotorua

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Photo gallery for Cleveland Thermal Motel

Outdoor pool
Deluxe Studio | 2 bedrooms, desk, iron/ironing board, cribs/infant beds
2 Bedroom Apartment | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
3 Bedroom Cottage | 2 bedrooms, desk, iron/ironing board, cribs/infant beds
Pool View 2 Bedroom Apartment | 2 bedrooms, desk, iron/ironing board, cribs/infant beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Kitchen
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for 1 Bedroom Family Apartment

1 Bedroom Family Apartment | Living area | 42-inch flat-screen TV with digital channels, TV

1 Bedroom Family Apartment

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
2 bedrooms
Hair dryer
  • 39 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family 2 Bedroom Apartment

Family 2 Bedroom Apartment | Living area | 42-inch flat-screen TV with digital channels, TV

Family 2 Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
2 bedrooms
Hair dryer
  • 55 sq m
  • Sleeps 8
  • 2 Queen Beds and 4 Twin Beds

View all photos for Accessible Deluxe Studio

Accessible Deluxe Studio | 2 bedrooms, desk, iron/ironing board, cribs/infant beds

Accessible Deluxe Studio

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
2 bedrooms
Hair dryer
Private bathroom
Microwave
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment | 2 bedrooms, desk, iron/ironing board, cribs/infant beds

1 Bedroom Apartment

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
2 bedrooms
Hair dryer
Private bathroom
Microwave
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Pool View 2 Bedroom Apartment

Pool View 2 Bedroom Apartment | 2 bedrooms, desk, iron/ironing board, cribs/infant beds

Pool View 2 Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
2 bedrooms
Hair dryer
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Budget Studio

Budget Studio | 2 bedrooms, desk, iron/ironing board, cribs/infant beds

Budget Studio

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
2 bedrooms
Hair dryer
Private bathroom
Microwave
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | Living area | 42-inch flat-screen TV with digital channels, TV

2 Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
2 bedrooms
Hair dryer
Private bathroom
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for 3 Bedroom Cottage

3 Bedroom Cottage | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

3 Bedroom Cottage

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
2 bedrooms
  • 90 sq m
  • Sleeps 7
  • 2 Queen Beds, 1 Twin Bunk Bed and 1 Double Bed

View all photos for Deluxe Studio

Deluxe Studio | 2 bedrooms, desk, iron/ironing board, cribs/infant beds

Deluxe Studio

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
2 bedrooms
Hair dryer
Private bathroom
Microwave
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Map
113-119 Lake Road, Rotorua, Bay of Plenty, 3010

What's nearby

  • Eat Street - 16 min walk - 0.9 miles
  • Rotorua Central Mall - 3 min drive - 1.4 miles
  • Tamaki Maori Village - 3 min drive - 1.4 miles
  • Skyline Rotorua - 3 min drive - 1.8 miles
  • Polynesian Spa - 4 min drive - 1.8 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 16 min drive

Restaurants

  • ‪Gold Star Bakery - ‬14 min walk
  • ‪Kfc - ‬12 min walk
  • ‪Lone Star - ‬17 min walk
  • ‪Subway - ‬9 min walk
  • ‪Third Place Cafe - ‬9 min walk

About this property

Cleveland Thermal Motel

Motel near Skyline Rotorua
You can look forward to a terrace, a garden, and a playground at Cleveland Thermal Motel. For some rest and relaxation, visit the 2 hot springs or the hot tub. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and dry cleaning/laundry services are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Continental breakfast (surcharge), hot springs on site, and smoke-free premises
  • Tour/ticket assistance, luggage storage, and barbecue grills
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Cleveland Thermal Motel offer comforts such as air conditioning, in addition to amenities like free WiFi.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 42-inch flat-screen TVs with digital channels
  • Wardrobes/closets, kitchens, and refrigerators

Languages

English, Filipino, Hindi, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: NZD 19.50 for adults and NZD 19.50 for children

Things to do

  • 2 hot springs
  • Hot tub
  • Outdoor pool
  • Playground

Family friendly

  • Crib (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Trampoline

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 7:00 AM - 9:00 PM
  • Hot springs water temperature - 104 ºF

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 4 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Late check-in fee: NZD 30 for check-in between 8:00 PM and 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 9:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for NZD 15.0 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 19.50 for adults and NZD 19.50 for children
  • Late check-in fee: NZD 30 for check-in between 8:00 PM and 10:00 PM
  • Crib (infant bed) fee: NZD 15.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
Hot springs access available from 7:00 AM to 9:00 PM

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Cleveland Thermal Motel Rotorua
Econo Lodge Cleveland Hotel
Econo Lodge Cleveland Hotel Rotorua
Econo Lodge Cleveland Rotorua
Cleveland Hotel Rotorua
Cleveland Motel Rotorua
Cleveland Thermal Resort Rotorua
Cleveland Thermal Rotorua
Cleveland Thermal Resort
Cleveland Thermal Motel Motel
Cleveland Thermal Motel Rotorua
Cleveland Thermal Motel Motel Rotorua

Frequently asked questions

Does Cleveland Thermal Motel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Cleveland Thermal Motel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cleveland Thermal Motel?

Self parking is free at this property.

What time is check-in at Cleveland Thermal Motel?

Check-in start time: 2 PM; Check-in end time: 6:00 PM. Late check-in is available from 8:00 PM– 10:00 PM for a fee of NZD 30.

What time is check-out at Cleveland Thermal Motel?

Check-out is at 10 AM.

Where is Cleveland Thermal Motel located?

Located in Koutu, this motel is within a 10-minute walk of Kuirau Park, Tribal Lights Cultural Theatre, and Lake Rotorua. Rotorua Hospital and DriftKartz are also within 15 minutes.

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Cleveland Thermal Motel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 223 out of 423 reviews
Rating 8 - Good. 145 out of 423 reviews
Rating 6 - Okay. 37 out of 423 reviews
Rating 4 - Poor. 12 out of 423 reviews
Rating 2 - Terrible. 6 out of 423 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

Good facilities, very clean and comfortable awesome pool
Stayed 2 nights in May 2025

10/10

Service and friendly staff made for a very pleasant stay.
Stayed 1 night in Nov 2024

10/10

Amazingly friendly and helpful staff, clean and tidy rooms. Definitely stay again next time we pass through.
Stayed 1 night in Jan 2025

10/10

We visited Rotorua for 2 nights and enjoyed our stay at the Cleveland Thermal Motel.
Stayed 2 nights in Dec 2024

10/10

Would highly recommend! Wonderful service!
Stayed 2 nights in Feb 2025

8/10

Walkable to the hot springs park & Eat Streat where all the restaurants are. Can recommend
Stayed 1 night in Jan 2025

10/10

Very spacious and comfortable. Spotlessly clean. Very generous continental breakfast. Staff very friendly and helpful. A great place to stay for a couple of nights.
Stayed 2 nights in Feb 2025

10/10

Smooth arrival and departure, with onsite laundry service and full kitchen made for an easy entry to Rotorua. Their thermal pools are private, with a beautiful, mural and evening time mini lights. The staffing team were consistently helpful, warm, and personable.
Stayed 2 nights in Feb 2025

8/10

Overall the stay was good. The condition is the carpeting was pretty poor and the smell when you first entered the room was very “cleanser-esk”. Beds were comfortable. We didn’t care to use the mineral pools as they were in enclosed structures that were dark and humid.
Stayed 4 nights in Mar 2025

8/10

Very comfy room. Lovely mineral spa on site. Easy 10 min walk to Kuirau park with its thermal pools. Another 10 min walk to Eat Streat where all the restaurants are. Great. Can highly recommend.
Stayed 1 night in Jan 2025

8/10

I liked the thermal pools at this property. Carpet needs a deep cleaning or removed entirely. Lots of cobb webs in thr thermal pool area. Lights were a nice touch in the thermal pool but needed maintenance as quite a fee weren't working. Staff was amazing and the breakfast was more than expected. Overall a nice stay
Stayed 1 night in Feb 2025

10/10

The staff was very kind, and the grounds were lovely! We especially enjoyed the thermal pool.
Stayed 1 night in Jun 2024

10/10

Very friendly staff Very clean and tidy rooms Nice pool and mineral pool Booking again for my next trip
Stayed 1 night in May 2024

10/10

Excellent motel, we really enjoyed our stay
Stayed 2 nights in Nov 2022

10/10

Loved the heated swimming pool and the hot mineral bathhouse!
Stayed 4 nights in Apr 2024

10/10

Great value, old style motel but refurbished. Driveway resurfacing work going on, but its not a problem
Stayed 2 nights in Nov 2024

10/10

The property has been renovated and very fresh and clean. Comfortable bed. Good heating. Private mineral pool was very relaxing and we enjoyed it very much. We will stay there again next time we go to Rotorua.
Stayed 2 nights in Sep 2024

10/10

Overall our stay was very pleasant, relaxing and comfortable. The staff were quick to resolve any issues we had. We were given vouchers to substitute the maintenance of the thermal pools which we really appreciate and enjoyed. I loved that there was plenty of parking. The Unit we stayed in was modern, super clean and minimalistic. Like a breath of fresh air.
Stayed 3 nights in Dec 2024

10/10

Thank you so good there recommendations for any family to stay rates need adjustment for returning families but loved the experience at cleavland hotel rotorua
Stayed 3 nights in Dec 2023

2/10

A big Cockroach found in the room. Pools are not working, replaced by voucher for dinning. However, the dining place is closed.
Stayed 1 night in Dec 2024

10/10

nice place to relax and enjoy the mineral pools
Stayed 1 night in Apr 2023

8/10

Property is an older property with basic rooms and clean facilities. The bed was very comfortable and the mineral pool was great.
Stayed 1 night in May 2024

10/10

Staff were very accommodating providing access to rugby match
Stayed 1 night in Sep 2024

10/10

Due to some issue with the natural hot water supply for the mineral pool, it was out of action for our stay . The managing staff more than made up for that with generous offers of vouchers to the aquatic center and dinner vouchers at a fine Irish pub .. all that and chocolate fish to welcome us .. legends !
Stayed 1 night in Jan 2025

10/10

Heated swimming pool all to ourselves ... plenty parking.road was quite noisy but earplugs solved that. Place has and is being refurbished so was lovely. Easy walk to town
Stayed 2 nights in Aug 2024