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ASURE Cleveland Rotorua

3.0 star property
Motel with free parking, near Polynesian Spa

Choose dates to view prices

Photo gallery for ASURE Cleveland Rotorua

Outdoor pool
Deluxe Studio | 1 bedroom, desk, iron/ironing board, cribs/infant beds
3 Bedroom Cottage | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
2 Bedroom Apartment | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Pool View 2 Bedroom Apartment | 1 bedroom, desk, iron/ironing board, cribs/infant beds
Cleveland Thermal Motel offers guests a chance to soak in hot springs and a spa tub after a day of exploration. Rooms come with WiFi, while the grounds feature an outdoor pool, barbecue grills, and a playground. Previous visitors consistently praise the attentive staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Laundry
  • Kitchen

Room options

Check availability for these dates

Tonight

Sep 10 - Sep 11
Check availability for tonight Sep 10 - Sep 11

Tomorrow

Sep 11 - Sep 12
Check availability for tomorrow Sep 11 - Sep 12
Available filters for rooms
Showing 9 of 9 rooms

View all photos for 1 Bedroom Family Apartment

1 Bedroom Family Apartment | Living area | 42-inch flat-screen TV with digital channels, TV

1 Bedroom Family Apartment

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
  • 39 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family 2 Bedroom Apartment

Family 2 Bedroom Apartment | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Family 2 Bedroom Apartment

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
  • 55 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds and 4 Twin Beds

View all photos for Accessible Deluxe Studio

Accessible Deluxe Studio | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Accessible Deluxe Studio

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Microwave
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment | 1 bedroom, desk, iron/ironing board, cribs/infant beds

1 Bedroom Apartment

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Microwave
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Pool View 2 Bedroom Apartment

Pool View 2 Bedroom Apartment | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Pool View 2 Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Budget Studio

Budget Studio | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Budget Studio

8.8 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Microwave
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | Living area | 42-inch flat-screen TV with digital channels, TV

2 Bedroom Apartment

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for 3 Bedroom Cottage

3 Bedroom Cottage | 1 bedroom, desk, iron/ironing board, cribs/infant beds

3 Bedroom Cottage

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Separate bedroom
  • 90 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 Queen Beds, 1 Twin Bunk Bed and 1 Double Bed

View all photos for Deluxe Studio

Deluxe Studio | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Deluxe Studio

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Microwave
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the neighborhood

Map
113-119 Lake Road, Rotorua, Bay of Plenty, 3010

What's nearby

  • Eat Street - 16 min walk - 0.9 miles
  • Rotorua Central Mall - 3 min drive - 1.4 miles
  • Tamaki Maori Village - 3 min drive - 1.4 miles
  • Skyline Rotorua - 3 min drive - 1.8 miles
  • Polynesian Spa - 4 min drive - 1.8 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 16 min drive

Restaurants

  • ‪Gold Star Bakery - ‬14 min walk
  • ‪BREW | Craft Beer Pub - ‬17 min walk
  • ‪Third Place Cafe - ‬8 min walk
  • ‪Poco Tapas And Wine - ‬18 min walk
  • ‪Fat Dog Cafe - ‬19 min walk

About this property

ASURE Cleveland Rotorua

Motel near Polynesian Spa
You can look forward to a terrace, a garden, and a playground at ASURE Cleveland Rotorua. For some rest and relaxation, visit the 2 hot springs or the hot tub. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and dry cleaning/laundry services are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Continental breakfast (surcharge), hot springs on site, and smoke-free premises
  • Tour/ticket assistance, luggage storage, and barbecue grills
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at ASURE Cleveland Rotorua offer comforts such as air conditioning, in addition to amenities like free WiFi.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 42-inch flat-screen TVs with digital channels
  • Wardrobes/closets, kitchens, and refrigerators

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: NZD 19.50 for adults and NZD 19.50 for children

Things to do

  • 2 hot springs
  • Hot tub
  • Outdoor pool
  • Playground

Family friendly

  • Crib (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Trampoline

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 7:00 AM - 9:00 PM
  • Hot springs water temperature - 104 ºF

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 4 buildings
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Late check-in fee: NZD 30 for check-in between 8:00 PM and 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 9:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from August 7 2025 to September 6 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool

Alternate facilities will be available offsite during the renovation.

During renovations, the motel will make every effort to minimize noise and disturbance.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for NZD 15.0 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 19.50 for adults and NZD 19.50 for children
  • Late check-in fee: NZD 30 for check-in between 8:00 PM and 10:00 PM
  • Crib (infant bed) fee: NZD 15.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
Hot springs access available from 7:00 AM to 9:00 PM

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Cleveland Thermal Motel Rotorua
Econo Lodge Cleveland Hotel
Econo Lodge Cleveland Hotel Rotorua
Econo Lodge Cleveland Rotorua
Cleveland Hotel Rotorua
Cleveland Motel Rotorua
Cleveland Thermal Resort Rotorua
Cleveland Thermal Rotorua
Cleveland Thermal Resort
Cleveland Thermal Motel Motel
Cleveland Thermal Motel Rotorua
Cleveland Thermal Motel Motel Rotorua

Frequently asked questions

Does ASURE Cleveland Rotorua have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM. The property will be renovating the pool from August 7 2025 to September 6 2025 (completion date subject to change).

Is ASURE Cleveland Rotorua pet-friendly?

No, pets are not allowed at this property.

How much is parking at ASURE Cleveland Rotorua?

Self parking is free at this property.

What time is check-in at ASURE Cleveland Rotorua?

Check-in start time: 2 PM; Check-in end time: 6:00 PM. Late check-in is available from 8:00 PM– 10:00 PM for a fee of NZD 30.

What time is check-out at ASURE Cleveland Rotorua?

Check-out is at 10 AM.

Where is ASURE Cleveland Rotorua located?

Located in Koutu, this motel is within a 10-minute walk of Kuirau Park, Tribal Lights Cultural Theatre, and Lake Rotorua. Rotorua Hospital and DriftKartz are also within 15 minutes.

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Reviews

ASURE Cleveland Rotorua Reviews

8.8

Excellent

8.8

Cleanliness

8.4

Location

9.4

Staff & service

8.4

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 226 out of 427 reviews
Rating 8 - Good. 146 out of 427 reviews
Rating 6 - Okay. 37 out of 427 reviews
Rating 4 - Poor. 12 out of 427 reviews
Rating 2 - Terrible. 6 out of 427 reviews

Reviews

10/10 Excellent

Scotty

Liked: Cleanliness, amenities, property conditions & facilities
Good facilities, very clean and comfortable awesome pool
Stayed 2 nights in May 2025

10/10 Excellent

Kerenapu

Liked: Staff & service, property conditions & facilities
Amazing stay definitely stay again !!
Stayed 2 nights in May 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a night here and were uplifted by the staff's warm hospitality and helpful nature. Our room was truly a haven - immaculately clean and spacious. We felt invigorated swimming in the heated pool and the mineral pool. We certainly look forward to staying here again.
Stayed 1 night in Jul 2025

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Very welcoming & helpful staff. Loved the pools.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tara J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We visited Rotorua for 2 nights and enjoyed our stay at the Cleveland Thermal Motel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Amazingly friendly and helpful staff, clean and tidy rooms. Definitely stay again next time we pass through.
Stayed 1 night in Jan 2025

10/10 Excellent

John Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time to book a room with them and they did not disappoont. The room is nice and clean with a cozy feel. Everything you need is there ready to be used. Staff is friendly and accomodating. Will book again soon! ❤️
Stayed 1 night in Jul 2025

10/10 Excellent

Sunita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff Very clean and tidy rooms Nice pool and mineral pool Booking again for my next trip
Stayed 1 night in May 2024

10/10 Excellent

Misty

Liked: Cleanliness, amenities, property conditions & facilities
Free assigned parking, clean, comfy bed, outdoor pool, hot mineral pools, coin operated laundry, close to everything. Entry a little annoying as you have to double back off the main road but no big deal.
Stayed 3 nights in Apr 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to the hot springs park & Eat Streat where all the restaurants are. Can recommend
Stayed 1 night in Jan 2025

10/10 Excellent

jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend! Wonderful service!
Stayed 2 nights in Feb 2025

10/10 Excellent

Dundee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and comfortable. Spotlessly clean. Very generous continental breakfast. Staff very friendly and helpful. A great place to stay for a couple of nights.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to relax and enjoy the mineral pools
Stayed 1 night in Apr 2023

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind, and the grounds were lovely! We especially enjoyed the thermal pool.
Stayed 1 night in Jun 2024

10/10 Excellent

Riley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the heated swimming pool and the hot mineral bathhouse!
Stayed 4 nights in Apr 2024

10/10 Excellent

Sarina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth arrival and departure, with onsite laundry service and full kitchen made for an easy entry to Rotorua. Their thermal pools are private, with a beautiful, mural and evening time mini lights. The staffing team were consistently helpful, warm, and personable.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Come stay here highly recommend to all

Thank you so good there recommendations for any family to stay rates need adjustment for returning families but loved the experience at cleavland hotel rotorua
Stayed 3 nights in Dec 2023

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy room. Lovely mineral spa on site. Easy 10 min walk to Kuirau park with its thermal pools. Another 10 min walk to Eat Streat where all the restaurants are. Great. Can highly recommend.
Stayed 1 night in Jan 2025

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay in the Cottage. So comfortable, charming & well appointed. Great facilities with the lovely pool, hot springs and play area for the kids. The hospitality was fantastic - would highly recommend.

8/10 Good

MICHELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Pool is great
Stayed 1 night in Nov 2023

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heated swimming pool all to ourselves ... plenty parking.road was quite noisy but earplugs solved that. Place has and is being refurbished so was lovely. Easy walk to town
Stayed 2 nights in Aug 2024

8/10 Good

Jerzy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is an older property with basic rooms and clean facilities. The bed was very comfortable and the mineral pool was great.
Stayed 1 night in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely a thermal motel

The hot pools were a special treat!
Stayed 1 night in Feb 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for the price

This was a great hotel for price. Nothing super fancy, but really clean and comfortable. The mineral pools on the premises were fantastic. The staff was super!
Stayed 2 nights in Mar 2024

10/10 Excellent

Angel

Liked: Amenities
The property has been renovated and very fresh and clean. Comfortable bed. Good heating. Private mineral pool was very relaxing and we enjoyed it very much. We will stay there again next time we go to Rotorua.
Stayed 2 nights in Sep 2024

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