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City Lights Boutique Lodge

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Aerial view - City Lights Boutique Lodge (Rotorua)
Suite (Tui Suite) | Bathroom | Shower, free toiletries, hair dryer, bathrobes - City Lights Boutique Lodge (Rotorua)
Lobby lounge - City Lights Boutique Lodge (Rotorua)
Body treatments, deep-tissue massages, facials - City Lights Boutique Lodge (Rotorua)
Cottage, 1 Queen Bed, Terrace, Garden View | Living area | Flat-screen TV - City Lights Boutique Lodge (Rotorua)
Luxury
4.5 star property
9.4

Exceptional

Serene hillside retreat with views

Perched on higher ground overlooking Rotorua, this peaceful boutique lodge offers panoramic city views. Guests can unwind in the hot tub after a day of sightseeing. The individually furnished rooms provide comfortable pillowtop beds, complementing the lovely breakfast served in the common area.

Popular amenities

  • Hot tub
  • Spa
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

View all photos for Cottage, 1 Queen Bed, Terrace, Garden View

Cottage, 1 Queen Bed, Terrace, Garden View | Terrace/patio

Cottage, 1 Queen Bed, Terrace, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 55 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Double Room, Accessible (Kea Room)

Double Room, Accessible (Kea Room) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Double Room, Accessible (Kea Room)

  • Mountain view
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room (Kiwi Room)

Superior Double Room (Kiwi Room) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Superior Double Room (Kiwi Room)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite (Tui Suite)

Suite (Tui Suite) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite (Tui Suite)

  • Garden view
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Western Heights, a neighborhood in Rotorua, City Lights Boutique Lodge is in the suburbs and in the mountains. While the natural beauty of Rainbow Springs Kiwi Wildlife Park and Kuirau Park can be enjoyed by anyone, those looking for an activity can check out Skyline Rotorua. Looking to enjoy an event or a game while in town? See what's going on at Ogo. Discover the area's water adventures with kayaking and rafting nearby, or enjoy the great outdoors with ecotours and hiking/biking trails. Visit our Rotorua travel guide
View more B&B in Rotorua
Map
56c Mountain Road, Western Heights, Rotorua, Bay of Plenty, 3015

What's nearby

  • Skyline Rotorua
    Skyline Rotorua
    7 min drive - 3.4 miles
  • Rainbow Springs Kiwi Wildlife Park
    Rainbow Springs Kiwi Wildlife Park
    7 min drive - 3.6 miles
  • Mitai Maori Village
    Mitai Maori Village
    7 min drive - 3.6 miles
  • Luge Rotorua
    5 min drive - 1.6 miles
  • Rotorua International Stadium
    6 min drive - 3.6 miles

Getting around

  • Rotorua (ROT-Rotorua Regional)
    23 min drive

Restaurants

  • River’s Catch
    6 min drive
  • McDonald's
    7 min drive
  • Columbus Coffee
    9 min drive
  • Wildbean Cafe
    6 min drive
  • Royal Indian Restaurant Tandoori Cuisine
    6 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle during limited hours on request
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee

Things to do

  • Hot tub
  • Library
  • Sauna
  • TV in common areas

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Terrace

Spa

  • Deep-tissue massages
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 floor
  • 2 buildings
  • Built in 2008
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 40
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

Pets not allowed

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: NZD 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 12 years old and younger are not permitted at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is City Lights Boutique Lodge pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at City Lights Boutique Lodge?

Check-in start time: 2 PM; Check-in end time: 6 PM. Late check-in is available during limited hours.

What time is check-out at City Lights Boutique Lodge?

Check-out is at 11 AM. Late check-out is available for NZD 40 (subject to availability).

Does City Lights Boutique Lodge provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is City Lights Boutique Lodge located?

Located in Western Heights, this luxury bed & breakfast is 2.7 mi (4.4 km) from Mount Ngongotaha and within 6 mi (10 km) of Skyline Rotorua and Rainbow Springs Kiwi Wildlife Park. Kuirau Park and Ogo are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

City Lights Boutique Lodge Reviews

9.4

Exceptional

9.8

Cleanliness

9.0

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 52 out of 73 reviews
Rating 8 - Good. 18 out of 73 reviews
Rating 6 - Okay. 2 out of 73 reviews
Rating 4 - Poor. 1 out of 73 reviews
Rating 2 - Terrible. 0 out of 73 reviews

Reviews

Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
Spotlessly clean accommodation. David and Grace were great hosts, who made us feel very welcome.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay in peaceful surroundings with a great view down into Rotorua. Close enough with a car to all the local attractions but far enough away from the busy town centre. Lovely breakfast, very comfortable room and even managed to find time for the hot tub! Would highly recommend!
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Set outside of Rotorua’s center, this appart/hotel offers comfort, quiet and space. Not ideal without a car.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hosts, lovely place, lovely stay. Definitely recommend
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Sreerupa

Liked: Cleanliness
The views from the common area were beautiful. However, our room was tiny, no space to move about in at all. The breakfast provided was good but the spread somewhat stingy. You had to ask for that second cup of coffee for example, and the cold cuts and cheeses platter looked meager.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful accommodation and the owners/staff were amazing! So friendly and kind to us during our stay. The room was so clean and was very very comfortable! Would definitely stay again! It’s amazing!
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay and hosts. Has everything you need to stay and more including Alpacas you can feed and an outdoor spa pool.
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cottage we stayed is fully equipped with everything we need and has a beautiful view overlooking the city of Rotorua. We loved that we could feed the Alpancas everyday. The location is handy away from the city but handy to get around. Our hosts David and Grace were very friendly and hospitable, and made us feel very welcomed when we first arrived. We enjoyed our stay and would sray there again when we next visit Rotorua
Stayed 3 nights in Jun 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the peaceful outlook from the cottage. Was cool to feed the alpacas in the morning too. Nice to have use of the spa as well. Owners were super friendly and allowed us to keep to ourselves for a nice quiet weekend away.
Stayed 2 nights in Apr 2021
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely place to stay

We stayed in a separate cottage that was well organized , extremely clean and comfortable. There were many extra touches , such as robes, Beach towels, barbecue, food for breakfast, maps and things to do in the area. We hosts were very helpful. There is a lovely hot tub to use. The accommodation is about a 15minute drive to the centre of town. Great place to stay.
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Place to Stay

We highly recommend a stay here. The cottage included several thoughtful touches - the hosts have clearly put a lot of thought into making sure everything a traveler might need was in the cottage and made us feel welcome and provided lots of info about the area. It was a sleemless check in...Perfect location for those with a car up on the hill with stunning views and a hot tub and alpacas!!
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

John Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Upscale B&B in Rotoroa

Very upscale B&B home with lovely views of the Rotoroa valley & city. Immaculate rooms with nice breakfasts too. David & Grace gave us great activity recommendations & helped book a dinner event, as well. They were extremely friendly & professional. Bonus: 5 adorable alpacas nearby, to feed, pet & take photos. We’d return!
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow!

It was awesome! Great hosts and a beautiful location.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views. Alpaca's in the front yard. Very close to town. We were in the private house so it was very nice and cozy.
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

More than expected

Walking into something without too much expectations, my partner and i where very surprised. So nice to be greated like old friends who haven't seen each other in ages! The views, tiny gym, sauna, spa, comfy beds and you have to feed the alpacas! Was a real nice change to be JUST out of town (Just a couple of kms). Home made breakfast with a country touch was a sad reality that we had to leave that day. Will be back but not soon enough.
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the best place to stay in Rotorua. The hosts Leigh and Angie are so warm and welcoming. You will experience true hospitality here. Their homemade breakfast that we enjoyed here each morning was delicious, healthy and filling. It is the perfect to start your sightseeing day. The homemade blueberry muffins and zucchini bread were delicious and comforting. The homemade plum jam, grapefruit marmalade, lemon curd, peanut butter, and muesli were delectable as well. Our room was extremely clean, comfortable and luxurious. This really felt like our home away from home. Angie and Leigh gave us extremely valuable tips on when and where to best see the sites. I think we made the most of our 2 days here because of Angie and Leigh’s recommendations. When we visit Rotorua again, we will certainly stay here.
Stayed 2 nights in Apr 2018
Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option in Rotarua

A comfortable stay in a well- decorated house. Lots of lounging space, a spa, views, excellent breakfast.
Stayed 2 nights in Feb 2018
Verified

10/10 Excellent

Veronika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best choice!

Beautiful view, a very comfortable room, very hospitable, friendly and helpful owners, and a great breakfast with home made jams - our choice of a hotel in Rotorua couldn't be better. We were warned about the Rotorua smells, but at this location we were at a perfect distance from them and didn't feel any. I wish we could come back here in summer time!
Stayed 1 night in Aug 2017
Verified

8/10 Good

Arie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great honeymoon stay!

We stayed for two nights on our honeymoon and had a great time! The hosts are extremely accommodating and went out of their way to give advice on activities, get to know us, and make our honeymoon feel special. They decorated our honeymoon suite and offered to drop us off downtown in the evenings. They obviously care about their visitors and their business. It felt like staying at a friend's home, having breakfast and drinks in the living room and getting to know the hosts and other guests. Views are amazing and getting to feed the alpacas was so much fun! Walls in the rooms are a bit thin/accommodations a little tight for those wanting a lot of privacy but the hosts and warmness of the place more than make up for that and it's a true B&B experience. Highly recommend!
Stayed 2 nights in Jun 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent B&B

Angie and Leigh are very nice and helpful, their Alpacas and cat are lovely, great experience to stay there, will definitely visit again, highly recommended!
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful B&B

Had a wonderful stay at City Lights Boutique Lodge Really nice place not too far from all the attractions Hope to be able to go back with friends
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Homestay in Rotorua.

Great stay at City lights with wonderful hosts that prepare a great breakfast for you. Great views of the city from the house and cute alpacas in the backyard.
Verified

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab city getaway!

After a long day of driving and sightseeing, City Lights was like a relaxing oasis for us. In fact, we bought groceries in town and took advantage of the outdoor grill to cook our own dinner. Local NZ wine, cheese and steaks plus the lovely views - what's not to enjoy! After dinner, we enjoyed relaxing a bit more in the hot tub! Thanks to our lovely hosts for a great night! Angie was sweet enough to turn on the heater to warm up our cozy room before our arrival and made us fresh museli in the morning. And we got to meet the friendly alpacas. So cute! All in all a great place to stay during your NZ adventures.