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Ambassador Thermal Motel

3.5 star property
Hotel with 2 outdoor swimming pools, a short walk to Polynesian Spa

Choose dates to view prices

Photo gallery for Ambassador Thermal Motel

Indoor pool, 2 outdoor pools
2 bedrooms, blackout drapes, soundproofing, iron/ironing board
Exterior
Economy Apartment, 2 Bedrooms | Private kitchen | Fridge, microwave, stovetop, electric kettle
Terrace/patio
The Ambassador Thermal Motel, in the city center, offers practical amenities like laundry facilities, free in-room WiFi, and luggage storage. Guests can choose between two outdoor pools or an indoor option. The staff provides excellent tour assistance, often praised in reviews.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Laundry
  • Kitchen
  • Parking included
  • Free WiFi

Room options

Check availability for these dates

Tonight

Sep 17 - Sep 18
Check availability for tonight Sep 17 - Sep 18

Tomorrow

Sep 18 - Sep 19
Check availability for tomorrow Sep 18 - Sep 19
Available filters for rooms
Showing 8 of 8 rooms

Basic Apartment, 1 Bedroom

8.0 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Heating
Kitchen
Refrigerator
TV
Blackout drapes/curtains
Fan
2 bedrooms
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Basic Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
Kitchen
Refrigerator
TV
Blackout drapes/curtains
Fan
2 bedrooms
  • 96 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds

Basic Studio, Multiple Beds

8.2 out of 10
Very good
(13 reviews)

Highlights

Soundproofed
Heating
Kitchen
Refrigerator
TV
2 bedrooms
Fan
Blackout drapes/curtains
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Apartment, 2 Bedrooms

Highlights

Soundproofed
Heating
Kitchen
Refrigerator
TV
Blackout drapes/curtains
Fan
2 bedrooms
  • 96 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds and 3 Twin Beds

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | 2 bedrooms, blackout drapes, soundproofing, iron/ironing board

Standard Apartment, 1 Bedroom

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Soundproofed
Heating
Kitchen
Refrigerator
TV
Blackout drapes/curtains
Fan
2 bedrooms
  • 66 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

Economy Apartment, 1 Bedroom

7.6 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Heating
Kitchen
Refrigerator
TV
Blackout drapes/curtains
Fan
2 bedrooms
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Basic Studio, 1 Double Bed

8.6 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Heating
Kitchen
Refrigerator
TV
2 bedrooms
Fan
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Apartment, 2 Bedrooms

Economy Apartment, 2 Bedrooms | 2 bedrooms, blackout drapes, soundproofing, iron/ironing board

Economy Apartment, 2 Bedrooms

8.0 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Heating
Kitchen
Refrigerator
TV
Blackout drapes/curtains
Fan
2 bedrooms
  • 96 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

About the neighborhood

Located in Rotorua, Ambassador Thermal Motel is in the city center. Tamaki Maori Village and Rotorua Museum are cultural highlights, and some of the area's landmarks include Polynesian Spa and Blue Baths. Skyline Rotorua and Waimangu Cauldron are also worth visiting.
Visit our Rotorua travel guideOpens in a new window
Map
Cnr Whakaue & Hinemaru Streets, Rotorua, 3040

What's nearby

  • Eat Street - 3 min walk - 0.2 miles
  • Tamaki Maori Village - 5 min walk - 0.3 miles
  • Rotorua Night Market - 6 min walk - 0.4 miles
  • Polynesian Spa - 6 min walk - 0.4 miles
  • Skyline Rotorua - 6 min drive - 2.9 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪BREW | Craft Beer Pub - ‬5 min walk
  • ‪Fat Dog Cafe - ‬6 min walk
  • ‪Mac's Steak - ‬5 min walk
  • ‪CBK Craft Bar & Kitchen - ‬5 min walk
  • ‪The Fainting Goat - ‬6 min walk

About this property

Ambassador Thermal Motel

Hotel near Polynesian Spa
Ambassador Thermal Motel provides laundry facilities and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and an indoor pool
  • Free self parking
  • Free newspapers, luggage storage, and outdoor furniture
  • A front-desk safe and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Ambassador Thermal Motel include comforts such as free WiFi and sound-insulated walls.
More amenities include:
  • Heating and fans
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and free toiletries
  • 32-inch TVs with cable channels
  • Kitchens, refrigerators, and microwaves

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site

Things to do

  • 2 outdoor pools
  • Children's pool
  • Indoor pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Tea bags/instant coffee

More

  • Fan
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 8:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from March 16 to April 10:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: NZD 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash

We should mention

This property does not have elevators

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ambassador Thermal
Ambassador Thermal Motel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Rotorua
Ambassador Thermal Hotel Rotorua
Ambassador Thermal Motel Hotel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Motel Hotel Rotorua

Frequently asked questions

Does Ambassador Thermal Motel have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool. One of the pools is closed seasonally each year from March 16 to April 10.

Is Ambassador Thermal Motel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ambassador Thermal Motel?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Ambassador Thermal Motel?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Ambassador Thermal Motel?

Check-out is at 10 AM.

Where is Ambassador Thermal Motel located?

Located in Inner City, this hotel is within a 10-minute walk of Government Gardens and Polynesian Spa. Rotorua i-SITE Visitor Centre and Eat Street are also within 5 minutes.

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Ambassador Thermal Motel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 221 out of 566 reviews
Rating 8 - Good. 243 out of 566 reviews
Rating 6 - Okay. 70 out of 566 reviews
Rating 4 - Poor. 24 out of 566 reviews
Rating 2 - Terrible. 8 out of 566 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Love the themal pools. The staff are friendly and helpful. Walking distance to eat street and the lake.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was really comfortable and the staff are friendly and easy going. Felt really at home.
Stayed 7 nights in Jul 2025

10/10 Excellent

Mariam

Liked: Cleanliness, amenities, property conditions & facilities
Superb location , super fast internet and big rooms with lovely staff.
Stayed 5 nights in Jun 2025

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Está cerca del lago 2 min a pie , cerca del centro 5min. Andando , el chico se recepción muy amable !!!
Stayed 1 night in Aug 2025

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Great place if you have a budget, pool was quiet and really nice.
Stayed 2 nights in Jun 2025

8/10 Good

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Loved the view from the room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Robyn

Liked: Cleanliness, amenities, property conditions & facilities
Nice and comfortable, clean and warm, very polite and helpful staff. We will definitely be back
Stayed 4 nights in Jun 2025

8/10 Good

Abby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm pool and lovely thermal pool. Rooms are big
Stayed 4 nights in Jul 2025

6/10 Okay

Nitya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was quite run down, shower was dirty. It needed a bit of work to update it. We were disappointed considering the price per night. Otherwise the thermal pool was great!
Stayed 1 night in Aug 2025

8/10 Good

Kataraina

Liked: Cleanliness, property conditions & facilities
Nice stay - thank you
Stayed 1 night in Apr 2025

8/10 Good

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the location & good view.
Stayed 2 nights in May 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed the thermal pool. Great experience on a cold moon lite night.
Stayed 3 nights in Jun 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in New Zealand is incredible
Stayed 3 nights in May 2025

10/10 Excellent

Omair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really good property to stay at for one night
Stayed 1 night in Apr 2025

6/10 Okay

Colin J

Liked: Cleanliness, staff & service, room comfort

Clean budget hotel

Nice budget hotel with everything you need for a comfortable stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Della

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was so close to everything really enjoyed our stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Damon

Liked: Cleanliness, staff & service
Excellent location near the waterfront. Walkable to everything in town, including Eat Street. Will definitely stay again.
Stayed 1 night in Jan 2025

8/10 Good

Sarah

Liked: Staff & service
Great location, rooms were warm and beds comfy and clean. Easy check in and had everything you needed. The facilities are a touch outdated but a bit of a water-blast around the pools, leaf blow will make a difference. Cobwebs on stair handles, bugs on lights around pools etc often people notice these things. Otherwise perfect location to lakefront and eat street and will return.
Stayed 1 night in Jun 2025

8/10 Good

Elaine

Liked: Amenities
Good location for everything
Stayed 1 night in Feb 2025

2/10 Terrible

Karina

Disliked: Cleanliness, amenities, property conditions & facilities
No like
Stayed 2 nights in Jul 2025

8/10 Good

Esme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overnight stay close to intercity bus station and shopping/food places.
Stayed 1 night in Dec 2024

10/10 Excellent

Dorothea

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly welcome. Speedy checkin. Spacious, clean, well equipped, warm and comfortable unit. Outdoor deck with view of lake. Fabulous large spa pool and nice thermal pool. Great location. Will definitely stay again.
Stayed 1 night in Apr 2025

8/10 Good

Paulette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff wer really nice and welcoming, rooms wer cleaned each morning, the location was ideal only a short walk to restaurants, would def come back again we thoroughly enjoyed our stay thankyou so much
Stayed 2 nights in Dec 2024

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean accomodation, close to resturants
Stayed 1 night in Oct 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, functional and easy to get to.
Stayed 2 nights in Feb 2025

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