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Ambassador Thermal Motel

3.5 star property
Hotel in Rotorua with 2 outdoor pools and an indoor pool

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Photo gallery for Ambassador Thermal Motel

Indoor pool, 2 outdoor pools
Economy Apartment, 2 Bedrooms | Private kitchen | Fridge, microwave, stovetop, electric kettle
Blackout drapes, soundproofing, iron/ironing board, free WiFi
Front of property
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Laundry
  • Kitchen
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

Basic Apartment, 1 Bedroom

Highlights

Soundproofed
Heating
Kitchen
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Fan
  • 66 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Basic Apartment, 2 Bedrooms

Highlights

Soundproofed
Heating
Kitchen
Refrigerator
TV
Blackout drapes/curtains
2 bedrooms
Fan
  • 96 sq m
  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds

Basic Studio, Multiple Beds

Highlights

Soundproofed
Heating
Kitchen
Refrigerator
TV
Blackout drapes/curtains
Fan
Hair dryer
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Apartment, 2 Bedrooms

Highlights

Soundproofed
Heating
Kitchen
Refrigerator
TV
Blackout drapes/curtains
2 bedrooms
Fan
  • 96 sq m
  • Sleeps 7
  • 2 Double Beds and 3 Twin Beds

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Standard Apartment, 1 Bedroom

Highlights

Soundproofed
Heating
Kitchen
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Fan
  • 66 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

Economy Apartment, 1 Bedroom

Highlights

Soundproofed
Heating
Kitchen
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Fan
  • 66 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Basic Studio, 1 Double Bed

Highlights

Soundproofed
Heating
Kitchen
Refrigerator
TV
Blackout drapes/curtains
Fan
Hair dryer
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Apartment, 2 Bedrooms

Economy Apartment, 2 Bedrooms | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Economy Apartment, 2 Bedrooms

Highlights

Soundproofed
Heating
Kitchen
Refrigerator
TV
Blackout drapes/curtains
2 bedrooms
Fan
  • 96 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

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About the neighborhood

Map
Cnr Whakaue & Hinemaru Streets, Rotorua, 3040

What's nearby

  • Eat Street - 5 min walk - 0.3 miles
  • Tamaki Maori Village - 5 min walk - 0.3 miles
  • Polynesian Spa - 8 min walk - 0.5 miles
  • Rotorua Central Mall - 14 min walk - 0.8 miles
  • Skyline Rotorua - 7 min drive - 3.2 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Pig & Whistle Historic Pub - ‬7 min walk
  • ‪Lone Star - ‬5 min walk
  • ‪Saigon '60S Vietnamese Cuisine - ‬6 min walk
  • ‪Brew | Craft Beer Pub - ‬5 min walk
  • ‪Lady Jane's Ice Cream Parlour - ‬5 min walk

About this property

Ambassador Thermal Motel

Hotel near Skyline Rotorua
Ambassador Thermal Motel provides laundry facilities and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and an indoor pool
  • Free self parking
  • A front-desk safe, luggage storage, and free newspapers
  • Outdoor furniture and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Ambassador Thermal Motel include comforts such as free WiFi and sound-insulated walls.
More amenities include:
  • Heating and fans
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and free toiletries
  • 32-inch TVs with cable channels
  • Kitchens, refrigerators, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site

Things to do

  • 2 outdoor pools
  • Children's pool
  • Indoor pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Tea bags/instant coffee

More

  • Fan
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 8:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from March 16 2025 to April 10 2025 (dates subject to change):
  • One of the swimming pools
The following facilities are closed seasonally each year. They will be closed from March 16 to April 10:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: NZD 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash

We should mention

This property does not have elevators

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ambassador Thermal
Ambassador Thermal Motel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Rotorua
Ambassador Thermal Hotel Rotorua
Ambassador Thermal Motel Hotel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Motel Hotel Rotorua

Frequently asked questions

Does Ambassador Thermal Motel have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool. One of the pools is closed seasonally each year from March 16 to April 10. One of the pools will be unavailable from March 16 2025 to April 10 2025 (dates subject to change).

Is Ambassador Thermal Motel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ambassador Thermal Motel?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Ambassador Thermal Motel?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Ambassador Thermal Motel?

Check-out is at 10 AM.

Where is Ambassador Thermal Motel located?

Located in Inner City, this hotel is within a 5-minute walk of Government Gardens, Rotorua i-SITE Visitor Centre, and Eat Street. Sir Howard Morrison Performing Arts Centre and Tamaki Maori Village are also within 5 minutes.

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Ambassador Thermal Motel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 210 out of 536 reviews
Rating 8 - Good. 232 out of 536 reviews
Rating 6 - Okay. 66 out of 536 reviews
Rating 4 - Poor. 22 out of 536 reviews
Rating 2 - Terrible. 6 out of 536 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Kataraina

Liked: Cleanliness, property conditions & facilities
Nice stay - thank you
Stayed 1 night in Apr 2025

10/10 Excellent

Omair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really good property to stay at for one night
Stayed 1 night in Apr 2025

10/10 Excellent

Damon

Liked: Cleanliness, staff & service
Excellent location near the waterfront. Walkable to everything in town, including Eat Street. Will definitely stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Della

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was so close to everything really enjoyed our stay
Stayed 3 nights in Jan 2025

8/10 Good

Elaine

Liked: Amenities
Good location for everything
Stayed 1 night in Feb 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, functional and easy to get to.
Stayed 2 nights in Feb 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities
Very hard seating no couch to sit on
Stayed 2 nights in Apr 2025

8/10 Good

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property might be aged but it was comfortable and everything worked ok in our room
Stayed 2 nights in Mar 2025

8/10 Good

MARIA JOSE

Liked: Staff & service
Nice in general very conveniente for the town
Stayed 2 nights in Jan 2025

4/10 Poor

Aimee

Disliked: Staff & service, property conditions & facilities
The property is very tired but pretty clean. There was no hot water for our stay and we were not informed about this. It was only after I asked that we were told there was a problem. Towels were clean but had lots of stains on them. The pool and spa were the best part of the accomodation.
Stayed 1 night in Apr 2025

10/10 Excellent

Lesley

Liked: Staff & service, property conditions & facilities
Convenient central location. Comfortable and well equipped.
Stayed 2 nights in Feb 2025

8/10 Good

Esme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overnight stay close to intercity bus station and shopping/food places.
Stayed 1 night in Dec 2024

10/10 Excellent

Errin

Liked: Cleanliness, staff & service
great position
Stayed 1 night in Jan 2025

8/10 Good

Paulette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff wer really nice and welcoming, rooms wer cleaned each morning, the location was ideal only a short walk to restaurants, would def come back again we thoroughly enjoyed our stay thankyou so much
Stayed 2 nights in Dec 2024

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean accomodation, close to resturants
Stayed 1 night in Oct 2024

2/10 Terrible

Stacey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately very dissatisfied. We lasted about 10 minutes after arriving. The staff were absolutely lovely.. but we got the room right next to the office so everyone who walks past would stare into your room and it had an awful stench of smell in it I just couldn’t handle it. The spa was tiny and pretty much in the garden, not suitable for more than 2-3 people :( and you had to walk down a dark Cora door and duck under the stairs to get to the main pool area. The pool says heated but was very cold. Not a lot of privacy around the area at all. Quite run down and dark. Was very disappointed and unfortunately gave our key back and booked accommodation elsewhere.
Stayed 1 night in Apr 2025

6/10 Okay

Tina

Disliked: Cleanliness
The motel is in a great location and the mineral pool is a nice bonus. Our room smelled strongly of cleaning chemicals when we entered, the shower was mouldy and the carpet old.
Stayed 2 nights in Jan 2025

8/10 Good

john

Decent property
Stayed 1 night in Dec 2024

8/10 Good

JEANETTE

Liked: Cleanliness, staff & service, amenities
Close walking distance to city centre and eating places. Staff friendly. Facilities are clean but slightly oldish and needs a paint.
Stayed 2 nights in Dec 2024

6/10 Okay

Natalie

Liked: Cleanliness, staff & service
Over all not a bad stay at the Ambassador. Great location for walking to the water front, park, eat street dining, government gardens and spas. There are 4 pool options and they are all heated which was amazing. However a few things could certainly be improved. There is only enough parking for approximately 5 cars on site, and standard size cars at best. Everyone else must park on the street and thats luck of the draw during the day. The decor, beds and facilities could do with an update, but were clean and tidy. We stayed in a room downstairs which was next to the owners. They were nice people; however the noise level that came from their quarters was alot and we did have to comment at one point. My only other comment which isnt a major but became slightly annoying, we booked a 1 bedroom apartment for 4 people (2x adults, 5yr old and 2 yr old), which had 3 beds as one child is still in a portacot. The annoying part was there was only 3 of everything offered in the room, 3 towels, 3 cups, 3 plates, 3 chairs, 3 knifes and forks etc. So not a big deal but like i said became annoying.
Stayed 3 nights in Apr 2025

8/10 Good

Tuan

Liked: Cleanliness, staff & service
Overall good stay, just the motel is a little rundown!
Stayed 2 nights in Nov 2024

6/10 Okay

Suzanne

In a good location with spacious rooms but rooms needed repairs and maintenance. Rooms were reasonably clean but shower had mould.
Stayed 1 night in Jan 2025

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities
Good all round
Stayed 3 nights in Nov 2024

10/10 Excellent

Sze Kiat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended almost perfect
Stayed 4 nights in Nov 2024

8/10 Good

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location and view，but abit hot without airconditioner，facility old. Service time different as show in office so better communicate and adjust time for your check out or want ask any question/disscusion，better think before arrive and ask all when u check in.
Stayed 1 night in Jan 2025