Is The Carlton Park Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Carlton Park Hotel?

Self parking is free at this property.

What time is check-in at The Carlton Park Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Early check-in is available for a fee of GBP 10 (subject to availability). After-hours check-in is not available.

What time is check-out at The Carlton Park Hotel?

Check-out is at 11:00 AM. Late check-out is available for GBP 20 (subject to availability).

Where is The Carlton Park Hotel located?

Situated in Rotherham, this hotel is within 1 mi (2 km) of Rotherham General Hospital and Clifton Park Museum. Rotherham Minster and AESSEAL New York Stadium are also within 2 mi (3 km). Rotherham Central Station is 23 minutes by foot.

2/10 Terrible

wayne

Jul 1, 2025

Disliked: Staff & service, property conditions & facilities

Had the room for 3 days no member of staff ever entered the room to change towels change bed or clean had to ask at reception for toilet rolls first morning came out the room to find 3 ambulance crews in the corridor next to our room there had been an incident next to our room that first night came out the hotel 3 ambulances and 3 police cars and we then had the police sat outside of that room for the next 3 days of our stay no explanation or offer to move by staff concerning and frightening would never return to that hotel

Stayed 3 nights in Jun 2025

2/10 Terrible

Emma

Feb 21, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting didnt stay

Horrendous disgusting smelly and unsafe environment

Stayed 1 night in Feb 2025

4/10 Poor

Daniel

May 7, 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

In need of an update and clean.

Rooms looked tired with wall paper peeling from wall. Bed was very uncomfortable unsteady. Bathroom was filthy, with think limescale and mould on the shower head, toilet needed a clean and rust over the chrome items.

Stayed 1 night in May 2025

8/10 Good

Nidhin

Nov 21, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good experience

Overall good stay. I would suggest the hotel providing drinking water to people booking rooms would be noce

Stayed 1 night in Nov 2023

4/10 Poor

Louise

Jun 2, 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Hotel stay

Room was clean & tidy. Other than checking in never saw anyone. Would have been good to know is housing asylum seekers. No bar or breakfast

Stayed 1 night in Jun 2024

2/10 Terrible

A

Mar 20, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No facilities I.e Bar, lounge area etc Youths hanging around in a car in the car park for hours. I use Hotel.com all the time and would recommend you do use this hotel.

Stayed 1 night in Mar 2024

10/10 Excellent

Clark

Nov 19, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Im disabled and was meant to have a 1st floor room and was accomidated to a ground floor. Lovely room and perfectly

Stayed 2 nights in Nov 2023

2/10 Terrible

CONOR

Nov 15, 2023

Disliked: Amenities, property conditions & facilities

Avoid this hotel. Outdated and facilities dreadful. Shower not working, no staff on reception!

Stayed 1 night in Nov 2023

2/10 Terrible

Phillip

Aug 4, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Upon arrival the first thing that struck me was how shabby the exterior of the building looked. The doorway we headed to was indeed boarded up! It looked incredibly dated. After entering through a different doorway we were facing the reception where the hotel receptionist took some details and gave us our key. Our room was first floor. Upon entering our twin bedded room the first thing that struck me was the small size, this followed immediately by the smell of cigarettes and what i can only describe as a musty odour. The decor in the room was incredibly dated, the windows were filthy, the furniture was tatty, and the wallpaper looked damp. Not great at all. The bathroom was awful. Mould around the shower head, around the taps, around the bath etc. Looking into the toilet i was greeted with, nasty looking stains. I did my best to not touch the shower curtain at all. On a slight positive the bed linen looked ok. Only one pillow however. The tea making facilities were basic, though one of the cups were dirty. In hindsight i should of demaded another room or full refund following all of the negatives. Some friends joined us for our last day. They were given a room on the ground floor and were only staying for one night. They were greeted by a worse situation than ours! The carpet in places was actually damp, with black mould, one wall in particular was wet, wallpaper peeling. They even had mould on the bed sheets! Trully horrific, i'll never forget this hotel. Disgusti

Stayed 1 night in Aug 2025

2/10 Terrible

Gareth

Nov 9, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

DO NOT STAY AT THIS HOTEL: I found out about the gym and pool and bar services when checking in which was disappointing but having arrived late I didn't have time to find another hotel that night. After several complaints about the Internet not working and the TV Not accepting my firestick the managers offered a free night accommodation, I refused this as I didn't want to stay there again, they then promised some money back and after several attempts to get this sorted including a return visit to the property they promised to ring me back after talking to the owner, I still haven't heard anything. Unacceptable customer service for a hotel and a blatant disregard about genuine complaints.

Stayed 2 nights in Nov 2024

10/10 Excellent

Ian

Jul 24, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

I recently stayed at the Carlton Park Hotel on a business trip to the area to photograph an Engagement ceremony in the area. The only reason I have given 4 stars for the 'Property condition and facilities' is because it is a work in progress and the staff are working extremely hard to restore the Hotel to it's former glory after being closed and vandalised for nearly 2 years. The hotel has only reopened it's doors to guests a month ago after being purchased by a chain of hotels and work is underway to upgrade everything in and around the hotel. My stay was very enjoyable and Ali and the team ensured that everything was perfect about my time there. The room was very spacious and comfortable with fresh linen, plenty of storage space, an iron, fan, tea/coffee facilities, TV and free WiFi. The reception area was always maintained to the highest standards and there is fresh carpeting, painting and decorating throughout the accommodation. There is plenty of parking and a Tesco Express nearby and the hotel is only a 10 minute drive to the centre of Rotheram. Once all the Reception rooms, bars and restaurant, indoor swimming pool, gymnasium and garden areas are restored, the hotel is going to become another fantastic hotel and venue for Rotheram visitors. I definitely recommend the hotel if you are looking for a quiet, friendly and comfortable stay at very affordable prices.

Stayed 1 night in Jul 2023

8/10 Good

Dawn

Sep 8, 2024

Disliked: Cleanliness, property conditions & facilities

Just awful 😞 a large empty car park except for one car and a smashed glass bar door covered up with a piece of plywood greeted you when you drove in. It spoke volumes really. We checked in which was pleasant enough by a helpful young man, and checked out again 5 minutes later. Not a good sign when the cleaning team were still cleaning the bedrooms at 4.30pm. But the main thing was the overwhelming smell of the corridors and the rooms was enough to make your eyes water and you could still smell it long after you had left. A heady combination of Jeys fluid and a woody 1960s hippy joss sticks aroma. Made you feel quite sick and headachy to be honest. There was no escape, it was everywhere. On folding back the duvet there was brownish paper flecks (?) on the white sheet, no idea what they were. Then in one of the dressing table draws there was drugs paraphernalia, used cigarette ends, shreds of baccy, one random playing card and white powder residue 😱 we shut the drawer and decide to check out of there. When we told the young guy on reception, he was most apologetic and offered us to change bedrooms to some downstairs, but we politely declined and we’re heading towards the door by this point. We were looking forward to our stay there but it just wasn’t for us. The owners had really tried but I think it’s a continuous money pit for them. It might be cheap if you are watching the pennies and want somewhere to crash for the night, but definitely not cheerful.

Stayed 1 night in Sep 2024

6/10 Okay

Jonathan

Oct 24, 2023

Disliked: Cleanliness, property conditions & facilities

This hotel has the potential to be nice, but sadly it isn't. When walking into reception to the smell of cigarette smoke our stay didn't start very well. I don't know if the hotel allows smoking but if it does then its the kind of place that attracts people who aren't very considerate the others. The smoke continued to find us during the night through the bathroom extractor fan. The room itself looked ok on the surface but its dated and has not been modernised - e.g no plug sockets by the bed. It wasn't that clean with other peoples hair still lying around. Turning on the bathroom light was followed by 2 minutes of strobe lighting from a dodgy bulb. After a few visits we gave up and left the light on all night. The bathrooms really let things down further. The doors stuck and were too big for the frame. They had to be slammed hard to shut. I know our room wasn't the only one with this issue as I was woken up by other guests slamming theirs several times. The shower was terrible. The temperate gauge did nothing but spin around pointlessly and the pressure was just a trickle. We could see through open doors that some communal areas and reception spaces were under going renovation but they didn't look like full strips and refurbs, more a quick cheap facelift that isn't going to last. If I had to find a positive the biscuits with the tea and coffee were nice. I do hope the money starts coming in so this hotel can be given some much needed love and attention.

6/10 Okay

Francine Peguy

Sep 12, 2025

Liked: Staff & service

the room had a smell like old appliances smell, the wall in the bath tub were not cleaned and I had no hot water in the middle of the night around 1am as I wanted to shower after a long wedding day. Overall stay was okay

Stayed 2 nights in Sep 2025

6/10 Okay

Marion

Sep 12, 2025

Liked: Cleanliness

One positive - Room was clean, No hot water - needed to run tap for at least 20 minutes! Vibration Noise in room from 1:00am to 8:00am (bit like a pump) Electrics need attention -light switches in particular. TV not working.

Stayed 1 night in Sep 2025

6/10 Okay

Hamdi

Sep 7, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Very dated property. Cleanliness is a major issue with stains and mould all over. But the price was cheap, so that’s probably why. Better to get another place to stay at unless you need a cheap place to stay for the night for any events in Sheffield.

Stayed 1 night in Sep 2025

6/10 Okay

RICHARD

Aug 17, 2025

Liked: Property conditions & facilities

Disliked: Cleanliness, staff & service

Overall very good value. The room was clean, however there was no toilet roll, the toilet had dirty marks in the water part of the toilet. There was a big wheelie bin sitting in the disabled parking when I arrived which meant I needed to park slightly further away. The staff at check-in were helpful but I had messaged the hotel 3 times before I arrived and I never received a response.

Stayed 1 night in Aug 2025

4/10 Poor

Erica

Jul 24, 2025

Disliked: Amenities, property conditions & facilities

The whole property was in serious need of refurbishing although the bathroom was clean with a new walk-in shower the bed linen and towels were clean the carpet was dirty breakfast was poor I only had a bowl of cereal and toast the few staff I dealt with were very pleasant it’s a shame it could be a very nice hotel the area in which it is situated is pleasant

Stayed 4 nights in Jul 2025

10/10 Excellent

Emma

Jul 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super helpful staff and great value hotel

Staff were super helpful with every one of our needs and the hotel is great value for the price, would definitely recommend for low cost place to stay

Stayed 2 nights in Jul 2025

10/10 Excellent

Sunday

Jul 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was amazing with friendly and accommodating staff.

Stayed 1 night in Jul 2025

4/10 Poor

dawn

Jun 23, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rust on shower rail, black mould on bathroom tiles, door stops in fornt of toilet where have cut my toe. Wallpaper coming away coming away from all. No social bar to relax.

Stayed 1 night in Jun 2025

10/10 Excellent

Rafiullah

Jun 22, 2025

Liked: Amenities, property conditions & facilities

Nice receptionist Free parking

Stayed 1 night in Jun 2025

10/10 Excellent

Nick

Jun 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel friendly staff

Stayed 1 night in Jun 2025

4/10 Poor

Christopher Paul

Jun 12, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Couple stay in Rotherham

The Carlton Park hotel used to be a grand place, but it has clearly fallen on hard times. That is reflected in almost every aspect of the place. I had to write a list of the issues we had because there were too many, split into outright bad and nice-to-haves. Bad - The 'secure' door to the rooms corridor was never secure - the WiFi regularly cut in and out, and was not particularly fast - The room was unclean, dust all over, bathroom tiles were grubby, not fully vacuumed - shower sprays past the shower door soaking the bathroom, and the fan can't keep up with moisture. The temperature control also couldn't go cold enough. - walks are paper thin. We could hear our neighbours TV on all night. - the windows couldn't open, but we somehow still smelled cigarette smoke from time to time - through the walls?! Nice to haves: - pillows were far too thin, would have needed extras - duvet was rubbish but manageable - half the place is old, worn but grand. The other half is cheap replacements which look tatty. The worst part is the Brentwood hotel right next door does all of the above without issue, and for only very little extra cost! This place was not suitable for us as a couple visiting family. Despite booking for 2 nights we only stayed the 1. I would not recommend staying here unless you're looking for a cheap stop for working travel, and even then I would hesitate.

Stayed 2 nights in May 2025

2/10 Terrible

Chris

Jun 9, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

POOR

Top 2 floors closed off with no reason given, bar area closed with no reason given. one of the room had constant flashing light even when it was switch off. another room had, had the toilet used prior to us going into the room. rust by the sink where a Stanley blade had sat for a while.

Stayed 1 night in Jun 2025

The Carlton Park Hotel

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