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The Cromwell Arms

4.0 star property
Riverfront inn with free breakfast and a restaurant

Choose dates to view prices

Photo gallery for The Cromwell Arms

Terrace/patio
Superior King/Twin Room | Minibar, in-room safe, individually decorated, individually furnished
Bar (on property)
Deluxe Room, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished
Bar (on property)
In the heart of Romsey, The Cromwell Arms offers a warm welcome with cooked-to-order breakfast, a cozy bar, and restaurant. Enjoy the peaceful atmosphere on the garden terrace or stay connected with in-room WiFi. With luggage storage and free newspapers at your fingertips, this upscale inn near Broadlands Estate is sure to delight previous guests who praised its helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet friendly

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Private bathroom
Bathrobes
Minibar
Free bottled water
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King/Twin Room

Superior King/Twin Room | Minibar, in-room safe, individually decorated, individually furnished

Superior King/Twin Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Bathrobes
Minibar
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(17 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Private bathroom
Bathrobes
Minibar
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
23 Mainstone, Romsey, England, SO51 8HG

What's nearby

  • Broadlands Estate - 10 min walk - 0.6 miles
  • Paultons Family Theme Park - Home of Peppa Pig World - 5 min drive - 4.4 miles
  • Southampton General Hospital - 10 min drive - 6.5 miles
  • Southampton Cruise Terminal - 13 min drive - 8.8 miles
  • University of Southampton - 13 min drive - 9.8 miles

Getting around

  • Romsey Station - 18 min walk
  • Southampton (SOU) - 17 min drive

Restaurants

  • ‪The Cromwell Arms, Romsey - ‬1 min walk
  • ‪The Luzborough - ‬5 min drive
  • ‪Subway - ‬3 min drive
  • ‪Reeve the Baker - ‬11 min walk
  • ‪Suan Thai - ‬9 min walk

About this property

The Cromwell Arms

Upscale inn near Broadlands Estate
Located close to Romsey Abbey and King John's House and Heritage Centre, The Cromwell Arms provides free cooked-to-order breakfast, a terrace, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a restaurant.
You'll also enjoy perks such as:
  • Free self parking
  • Luggage storage, free newspapers, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and boast comforts such as laptop-compatible safes and bathrobes, in addition to perks like free WiFi and minibars.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/closets, electric kettles, and heating

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9.6 out of 10, Exceptional, 116 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free cooked-to-order breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 15 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 35.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: GBP 15 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Cromwell Arms Inn Romsey
Cromwell Arms Inn
Cromwell Arms Romsey
Cromwell Arms
The Cromwell Arms Inn
The Cromwell Arms Romsey
The Cromwell Arms Inn Romsey

Frequently asked questions

Is The Cromwell Arms pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of GBP 15 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at The Cromwell Arms?

Self parking is free at this property.

What time is check-in at The Cromwell Arms?

Check-in start time: 3 PM; Check-in end time: 9:30 PM. After-hours check-in is not available.

What time is check-out at The Cromwell Arms?

Check-out is at 11 AM.

Where is The Cromwell Arms located?

Situated on a river, this inn is within a 15-minute walk of Broadlands Estate, King John's House and Heritage Centre, and Romsey Abbey. Paultons Family Theme Park - Home of Peppa Pig World is 3.8 mi (6.1 km) away. Romsey Station is 18 minutes by foot.

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The Cromwell Arms Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 213 out of 316 reviews
Rating 8 - Good. 80 out of 316 reviews
Rating 6 - Okay. 11 out of 316 reviews
Rating 4 - Poor. 5 out of 316 reviews
Rating 2 - Terrible. 7 out of 316 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Amenities
Good location for us visiting relatives and staff and service were excellent.
Stayed 1 night in Jul 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, great location and pub. Excellent rooms with all the amenities you need and comfy bed.
Stayed 1 night in Mar 2025

6/10 Okay

Carol

Liked: Cleanliness, staff & service
Standard of food was poor particularly evening meal. Location not great - very busy main road very close to hotel.
Stayed 4 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location, great staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was quick and easy. Room very comfortable. Lovley bathroom amenities. It was a very hot day and grateful for the air conditioner in the room.
Stayed 1 night in Jun 2025

10/10 Excellent

Maryann

Liked: Property conditions & facilities
The staff were extremely accommodating, the food was excellent and the ambiance charming.
Stayed 1 night in Sep 2024

10/10 Excellent

SHIRLEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Very nice, genuine hotel with sweet people ;)
Stayed 2 nights in Sep 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great local pub/hotel

great location very friendly staff, clean and comfortable
Stayed 1 night in Jul 2022

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice quiet country inn, very close to town. Friendly staff, very nice room and the food was good.
Stayed 1 night in Oct 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Charming
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great establishment, served requirements for embarking on cruise holiday from Southampton . Highly recommended
Stayed 1 night in Sep 2024

10/10 Excellent

Elayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, comfortable, and clean room. Handy car park and nice outdoor area. Friendly staff, good breakfast, and great location being only a short stroll into the little town. Would stay there again if we are the area.
Stayed 1 night in Sep 2023

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay here as a family of 3. Breakfast was some of the best we’ve had, drink options were fantastic. The room spacious, clean and had everything in we could need. Minor thing to mention the room was extremely hot! Turned all heating off and opened the windows helped. We will for sure be returning. Thank you for a wonderful stay.
Stayed 1 night in Nov 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Generally very clean bedrooms and well sized. Nice touches like a mini bar with complimentary water and fresh milk plus a bottle of Fullers beer!
Stayed 2 nights in Apr 2024

8/10 Good

Sam

Liked: Cleanliness, property conditions & facilities
Very nice rooms and a great location. Unfortunately the kitchen flooded on the Saturday night so we couldn't get our cooked breakfasts. I realise this is beyond the hotels control but I cant give 5 stars without my cooked breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice

Charming Inn and upscale pub. Dinner and breakfast were both excellent. Full breakfast included. Room was very comfortable. (Best towels ever!) Staff was very accommodating. 20 minutes from Southampton but just what we wanted for comfort. Would stay here again
Stayed 1 night in Jul 2024

8/10 Good

Sallys Little

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

An excellent stay in a very nice room with good service. We had a meal with local friends on Saturday evening which was to a very good standard. Would recommend as a great location central to lots of New Forest attractions.
Stayed 3 nights in Sep 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beatle

It was extremely good staff were very helpful and service was excellent
Stayed 5 nights in Sep 2022

2/10 Terrible

sean

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Never again

Unbearably hot, with no way to turn the heating off. No one seemed interested to help us, so we left.....gutted
Stayed 1 night in Dec 2022

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dog friendly stay

We booked The Cromwell Arms because of its “dog friendly” status and it was. Dogs allowed in the dining room (one area which is absolutely fine)!, free dog biscuits to help yourself and a once only cleaning fee of £15. The room was very spacious and well finished. Excellent touches like proper black out curtains and free artisan coffee and teas, fresh milk in fridge which were replenished. The sound proofing from outside (important as beside busy road) was excellent but not matched with internally - any corridor noise or next door was very apparent. Overall, we would happily return. A short stroll into Romsey which is a lovely market town.
Stayed 3 nights in Sep 2022

8/10 Good

kenneth

Liked: Cleanliness, property conditions & facilities, room comfort

Pre-cruise stop

Good hotel, fine food, very pleasant room. Only negative was check in as we arrived at 2:15 to find the receptionist on a call, no issue with that until it became clear she was on to a colleague and complaining over 'the amount of work she had been asked to do'........10 minutes later she was still on the call although we had stood waiting. When the call ended her welcome was "you alright there?". Not a great start but thereafter all was very good
Stayed 1 night in Aug 2022

4/10 Poor

stephen

Liked: Cleanliness
Disliked: Staff & service
The food was good but the time it took to get our wine at dinner and the sweet menus was terrible The room Green drake was the hottest we have ever stayed in and you could not cool it enough with fans that were provided .they were too noisy to have on over night The people in room above so noisy from 11pm till 2am and we think they also had a dog you could hear then again at 5am We were not asked at check out how our stay was so i did not bother to say anything as they were not interested enough to find out
Stayed 1 night in Aug 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our birthday stay but we’re scammed while there. Nationwide got in touch by email because we were unable to answer the messages they were sending to our home. Tried repeatedly to phone out from our room to 0800 number but refused every time. Luckily I located Nationwide in Romsey was available to us, so we called into there & solved our problem no thanks to your hotel.
Stayed 3 nights in Jul 2023

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good enough

The whole room would benefit from a deep clean particularly bathroom but found black hairs in the bedroom and a hairball on the bed throw and the bed carried several yellow stains! However by far the biggest complaint is lack of hot water which remained lukewarm throughout the 2 days despite reporting it on the 1st morning and met with the comment nobody else has complained. Water should be 50c at taps and this never met that temperature as you could run it for several minutes while holding your hand under the water quite easily which wouldn't be the case if it was the correct safe temperature. Food was OK but pricey and plentiful.
Stayed 2 nights in Dec 2023

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
Love coming to stay here always really good. Would have been five stars had we hit a quiet room which we requested and cobwebs on ceiling and a stray blonde hair on the tartan decoration pillow.
Stayed 1 night in Jul 2025

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