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Palazzo Medusa

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Photo gallery for Palazzo Medusa

A nighttime view of a narrow street with buildings on either side, a potted plant with flowers, and two wine glasses on a ledge. - Palazzo Medusa (Rome)
A building with a balcony covered in purple flowers, a statue, and a sign that reads "Caffetteria." - Palazzo Medusa (Rome)
A modern bedroom with a large bed, bedside lamps, a desk, and a television. - Palazzo Medusa (Rome)
A compact kitchen with dark cabinetry, a built-in microwave, and a coffee machine. There is a small dining area with a round table and chairs. - Palazzo Medusa (Rome)
A hotel lobby with a checkered floor, two armchairs, a small table with a potted plant, and a sign on the wall. - Palazzo Medusa (Rome)
Located close to Piazza Navona and Pantheon, Palazzo Medusa provides a terrace, an art gallery on site, and designer stores on site. In addition to dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Single Room

A hotel room with a bed, a mirror, a nightstand, a lamp, and a vase with flowers.

Classic Single Room

9.6 out of 10
Exceptional
(7 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Double Room

Room

Superior Double Room

8.8 out of 10
Excellent
(22 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

A modern bedroom with a large bed, bedside lamps, a desk, and a television.

Deluxe Double Room

9.0 out of 10
Wonderful
(16 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Located in Rome, Palazzo Medusa is in the city center. Notable landmarks in the area include Piazza Navona and Pantheon, and travelers wishing to experience a bit of culture can try Vatican Museums. Roman Forum and Trevi Fountain are two other places to visit that come recommended. Visit our Rome travel guide
View more Guest Houses in Rome
Map
Vicolo Sugarelli 23, Rome, RM, 00186

What's nearby

  • A historic cityscape with a prominent dome and bell tower.
    Corso Vittorio Emanuele II
    1 min walk - 0.1 miles
  • A historic building with a round tower, a stone bridge, and a river.
    Castel Sant'Angelo
    5 min walk - 0.3 miles
  • A historic fountain with sculptures in a city square.
    Piazza Navona
    5 min walk - 0.3 miles
  • A bustling outdoor market with vendors and customers.
    Campo de' Fiori
    6 min walk - 0.4 miles
  • A large neoclassical building with columns and the inscription "MAGRIPPA COSTERTIVI".
    Pantheon
    10 min walk - 0.6 miles

Getting around

  • Arenula-Cairoli Tram Station
    12 min walk
  • Rome San Pietro Station
    18 min walk
  • Ciampino Airport (CIA)
    53 min drive

Restaurants

  • Supplizio
    2 min walk
  • Bar Tassoni
    2 min walk
  • Coronari Bistro
    4 min walk
  • La Salumeria
    2 min walk
  • Café Novecento
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (EUR 38 per day)
  • Street parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Things to do

  • Art gallery
  • Designer stores

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 10 are not allowed at this adults-only property; all guests 10 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 80 per vehicle (maximum occupancy 3)
  • Nearby parking fee: EUR 38 per day (984 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number IT058091B4J8R5PCSH

We should mention

All guests must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Palazzo Medusa pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Palazzo Medusa?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Palazzo Medusa?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Palazzo Medusa provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of EUR 80 per vehicle applies.

Where is Palazzo Medusa located?

Located in Rome City Centre, this guesthouse is within a 15-minute walk of Piazza Navona and Pantheon. St. Peter's Basilica and Trevi Fountain are also within 1 mi (2 km). Arenula-Cairoli Tram Station is 12 minutes by foot and Arenula-Min. G. Giustizia Tram Station is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Palazzo Medusa Reviews

9.4

Exceptional

9.4

Cleanliness

9.8

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 264 out of 359 reviews
Rating 8 - Good. 67 out of 359 reviews
Rating 6 - Okay. 15 out of 359 reviews
Rating 4 - Poor. 6 out of 359 reviews
Rating 2 - Terrible. 7 out of 359 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You cannot beat the location. With friendly staff and comfortable rooms that became our air conditioned retreat from the crowd when we needed it.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Wry nice staff. Easy to find and amazing location!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great location. Half hour walk to the Vatican and little more than that to the Colosseum. Nora was lovely. I like that there was an actual person there to take care of us. Room was clean and bed was comfortable.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. The room was just right for our needs. The AC was great. Bed was comfortable and large. Staff accommodated late check in and was very responsive to messaging
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Walkable to major sights.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night. The service was friendly and thorough. The room was very clean and the location of the hotel is perfect walking distance to a lot of popular attractions in Rome.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, amazing and accommodating staff. In such a great location of Rome
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice clean place and a good location.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and had excellent air conditioning. It was located in a wonderful neighborhood.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very much centrally located and pristine.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, amenities
I definitely would not stay here again. Beds and pillows were uncomfortable. It is not a hotel. One of the reasons I booked it's because it said 24 hour shuttle service to airport I was traveling with my 72 year old mom. Once we arrived the 1 person in a tiny office was very rude. The main door was open when we got there and he was questioning why we were inside. Then he seemed annoyed and was rushing he said after 5pm only what'sapp contact. I asked for a shuttle to the airport very early in the morning then he said call the taxi number in the morning but they don't speak English, instead of arranging. Anyway I'm glad there's uber. Location is quiet and good other than that no thanks.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy location, clean and comfortable room in a charming old building. Very helpful and pleasant staff. Matteo was wonderful!
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The location was great. The hotel was very quiet, no actual front desk to ask questions. No services. Room was a good size, but rather on the dark side. Our air conditioner wasn’t working well for the first 2 days we were there and it was 101 degrees out! Didn’t have hot water for our shower one morning but that wasn’t the hotels fault, they said they lost their electricity during the night.8/10.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room in a really good location.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location and staff was nice enough to store luggage to allow for exploring.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful and made us feel at home!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Friendly and helpful staff and a great room for exactly what I needed in a great location
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location, clean property, and helpful staff. Would have loved a coffee maker but took advantage of the cafe down on the corner.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly and helpful staff, spotless room - I highly recommend!!!
Stayed 5 nights in Oct 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities
Great location for local attractions. Unpleasant smell during the whole stay. I had to keep the windows open and the bathroom exhaust on the whole time to be bearable. Rest was great
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Central location, clean rooms and fast, friendly service from the concierge.
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night and enjoyed being in the heart of Rome. We walked the Vatican in about 15 minutes. Room was typically small, but very clean. Gal who checked us in was helpful and suggested a good area to go for supper.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very good location, it is close to tourist attractions and good restaurants. The staff was very friendly and helpful. The room was cleaned every day. Highly recommended! We will be back!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
We enjoyed our stay here. Staff was very helpful and room was comfortable and clean. Location was wonderful with coffee shops, restaurants and grocery store within a short walk. We would definitely book here again.
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The location was great the room was clean but had a bit of a sewer gas smell. Staff was very helpful.
Stayed 8 nights in Jan 2026