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Best Western Plus Hotel Universo

4.0 star property
Guests rejuvenate at the spa before heading to the rooftop terrace where Rome's ancient landmarks create a spectacular panoramic backdrop

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Photo gallery for Best Western Plus Hotel Universo

Rooftop terrace - Best Western Plus Hotel Universo (Rome)
Exterior - Best Western Plus Hotel Universo (Rome)
Deluxe Room, 1 King Bed | View from room - Best Western Plus Hotel Universo (Rome)
Food and drink - Best Western Plus Hotel Universo (Rome)
Lobby - Best Western Plus Hotel Universo (Rome)
Best Western Plus Hotel Universo provides a convenient urban retreat near Basilica di Santa Maria Maggiore. Travelers can book spa treatments, work out at the gym, or grab something at the coffee shop. The attentive staff helps visitors make the most of their Roman holiday.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Gym

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Superior Room, 1 King Bed

Premium bedding, memory foam beds, minibar, in-room safe

Superior Room, 1 King Bed

  • Sleeps 2
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Premium bedding, memory foam beds, minibar, in-room safe

Junior Suite, 1 King Bed

  • Sleeps 3
  • Free WiFi

View all photos for Comfort Room, 1 King Bed (Twin bed on request)

Premium bedding, memory foam beds, minibar, in-room safe

Comfort Room, 1 King Bed (Twin bed on request)

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Premium bedding, memory foam beds, minibar, in-room safe

Standard Room, 1 Twin Bed

9.0 out of 10
Wonderful
(23 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, memory foam beds, minibar, in-room safe

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(32 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, memory foam beds, minibar, in-room safe

Junior Suite, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(17 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Comfort Room, 1 King Bed (Twin bed on request)

Comfort Room, 1 King Bed (Twin bed on request) | Premium bedding, memory foam beds, minibar, in-room safe

Comfort Room, 1 King Bed (Twin bed on request)

9.2 out of 10
Wonderful
(249 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, Multiple Beds, Connecting Rooms

Family Room, Multiple Beds, Connecting Rooms | Premium bedding, memory foam beds, minibar, in-room safe

Family Room, Multiple Beds, Connecting Rooms

9.6 out of 10
Exceptional
(12 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Comfort Room, 2 Twin Beds

Comfort Room, 2 Twin Beds | Premium bedding, memory foam beds, minibar, in-room safe

Comfort Room, 2 Twin Beds

9.0 out of 10
Wonderful
(27 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Comfort Room, Multiple Beds

Comfort Room, Multiple Beds | Premium bedding, memory foam beds, minibar, in-room safe

Comfort Room, Multiple Beds

9.2 out of 10
Wonderful
(52 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

Standard Room, 1 Double Bed (Small Room;Bed is French Bed) | Premium bedding, memory foam beds, minibar, in-room safe

Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

7.8 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Near a metro station, Best Western Plus Hotel Universo is in Rome City Centre, a walkable area in Rome with good shopping. Notable landmarks in the area include Basilica di Santa Maria Maggiore and Baths of Diocletian. Palace of Expositions is another place to visit that comes recommended. Guests love the hotel's convenience to public transportation: Termini Tram Stop is 4 minutes by foot and Farini Tram Stop is 4 minutes. Visit our Rome travel guide
Map
Via Principe Amedeo 5/B, Rome, RM, 00185

What's nearby

  • Rome - fountain from Piazza della Repubblica at night
    Piazza della Repubblica
    3 min walk - 0.2 miles
  • Via Nazionale
    Via Nazionale
    3 min walk - 0.2 miles
  • Piazza Santa Maria in Trastevere in Rome, Italy
    Piazza Santa Maria Maggiore
    5 min walk - 0.3 miles
  • Italy, Rome, pigeons flying in front of Santa Maria Maggiore
    Basilica di Santa Maria Maggiore
    5 min walk - 0.3 miles
  • Teatro dell'Opera di Roma
    3 min walk - 0.2 miles

Getting around

  • Termini Tram Stop
    4 min walk
  • Rome Termini Station
    5 min walk
  • Fiumicino - Leonardo da Vinci Intl. Airport (FCO)
    35 min drive

Restaurants

  • Caffé Washington
    1 min walk
  • Centro
    2 min walk
  • Da Tudini 1969
    2 min walk
  • La Matriciana
    2 min walk
  • Mùn Rooftop Cocktail Bar
    4 min walk

About this property

Best Western Plus Hotel Universo

Upscale hotel near Basilica di Santa Maria Maggiore
Located close to Baths of Diocletian and Palace of Expositions, Best Western Plus Hotel Universo provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. Take some time to relax at the onsite spa. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), airport pick-up service (surcharge), and a vending machine
  • Luggage storage, a computer station, and a porter/bellhop
  • A front-desk safe, a 24-hour front desk, and concierge services
  • Guest reviews speak highly of the breakfast, central location, and helpful staff
Room features
All 197 rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces. Guest reviews speak positively of the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and showers
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 40 per day); reservations required
  • 24-hour airport pick-up shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Built in 1900
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)

Children and extra beds

Children are welcome
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are available for EUR 50.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 55 per vehicle
  • Nearby parking fee: EUR 40 per day (656 ft away)
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Property Registration Number IT058091A1BKURIB8A

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Best Western Plus Hotel Universo pet-friendly?

Yes, Best Western Plus Hotel Universo allows dogs (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a fee of EUR 30 per accommodation, per stay. Service animals are exempt from fees.

What time is check-in at Best Western Plus Hotel Universo?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western Plus Hotel Universo?

Check-out is at 11 AM.

Does Best Western Plus Hotel Universo provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of EUR 55 per vehicle applies.

Where is Best Western Plus Hotel Universo located?

Located in Rome City Centre, this spa hotel is within a 10-minute walk of Baths of Diocletian, Basilica di Santa Maria Maggiore, and Palace of Expositions. Termini Tram Stop and Farini Tram Stop are within a 5-minute walk.

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Reviews

Best Western Plus Hotel Universo Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 1011 out of 1562 reviews
Rating 8 - Good. 389 out of 1562 reviews
Rating 6 - Okay. 125 out of 1562 reviews
Rating 4 - Poor. 22 out of 1562 reviews
Rating 2 - Terrible. 15 out of 1562 reviews

Reviews

Verified

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and value. Staff was friendly and room was clean and comfortable
Stayed 1 night in May 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Great staff. Clean hotel.
Stayed 1 night in May 2026
Verified

8/10 Good

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great and nice view Great location Need ice machines on the floors The cleaning staff were so friendly and helpful
Stayed 2 nights in May 2026
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location was great. Close to train station and sites. Staff very nice. Breakfast had many selections and was very good. I would recommend
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel location is close to Termini station. Safe area to walk around Many restaurants are close by. Room is clean and comfortable. Nice and helpful staff. Breakfast was good with fresh fruit and tasty cappuccino.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Kok Liang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in Rome. Breakfast was fantastic.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very good with several restaurants and bakeries nearby. There was also a grocery across the street. The rooms were clean and the staff were very attentive and friendly. It was a very nice, modern hotel with excellent air conditioning and water pressure. We would highly recommend this hotel.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Hema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly. We had some minor issues that were resolved very quickly. I highly recommend this hotel.
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a great price! The staff was really friendly and helpful in everything, the rooftop bar is gorgeous and the rooms very very clean and comfortable. Location wise it is very good, it is not in the center of the touristic side but that makes it even better because it is less crowded, less danger and you can basically walk to everything. There is a bus (hop-on/hop-off) stop really near.
Stayed 3 nights in May 2026
Verified

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was quite small but location was good. Could hear people in next room through walls quite loudly. Good location.
Stayed 3 nights in May 2026
Verified

8/10 Good

Ger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable stay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Shayna

Liked: Cleanliness, amenities, property conditions & facilities
Great location and the staff was super friendly!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great breakfast and helpful staff. Some maintenance issue like shower leaked around frame a little. Pillows were hard but they were quick to replace when asked. Very central location.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

erlend

Liked: Cleanliness, amenities, property conditions & facilities
Great location,friendly staff and clean rooms
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfy quiet room. Staff were great, kind
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Hamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience staying there. The breakfast was good and there was many options to choose from. Most of the attractions are in about 20 to 30 minutes walking distance and it is located near Rome termini (3-5 min walk)
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed for three nights while visiting Rome. The rooftop restaurant was a nice option for dining. The location was very central and we were able to walk to all the big attractions.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
Good location which makes touring Rome easy. The hotel itself was pretty average.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located close to the rail station and several attractions. The room and bathroom are very spacious, which is not typical for hotels in Europe. The rooftop restaurant offers good food, wine, and beautiful views. The breakfast in the morning was very impressive, with a wide variety of food and coffee. If you have time for the sauna, I would recommend it for relaxation after long walks in Rome - it’s free :-).
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Damon Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great with anything we needed and very friendly! Room was nice and very clean. Location was very good and totally within walking distance to everything (wife and are both 60 and vape). Wi-Fi streamed netflix with no issues when we wanted to watch it.
Stayed 15 nights in Mar 2026
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast hostess was very attentive and helpful. She was on duty from Thursday the 16th to Sunday the 19th. The staff at Vero Rooftop were outstanding and extremely attentive. The breakfast was spectacular—varied and complete. The coffee was excellent. The room was spacious and comfortable, with hot water in the shower and air conditioning. The location is also very central, especially close to Termini Station.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Geoffrey

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was excellent, thoroughly recommend the breakfast. Staff were polite and friendly. Location was good, near the train station but enough away from the noisy tourist areas to be quiet.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Martinez

Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfectly situated for us, nearby train station, Basilica St Mary’s Major, Spanish Steps, Trevi Fountain and a lot of wonderful restaurants at the doorstep. The staff were very helpful. However, the walls were a bit thin since we can hear our neighbors snoring and sneezing.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

MARIO EDGAR

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is excellently located near the train station, surrounded by numerous restaurants, attractions, and museums. The hotel features conference rooms, comfortable rooms, and attentive front desk staff.
Stayed 11 nights in Jan 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 2 nights in Dec 2025