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Mercure Rockhampton

4.0 star property
Hotel in Rockhampton with a 24-hour front desk and an outdoor pool

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Photo gallery for Mercure Rockhampton

Exterior
Outdoor pool, sun loungers
1 bedroom, pillowtop beds, in-room safe, desk
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Parking included

Room options

View all photos for Standard Room, 1 Queen Bed

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed

Highlights

Balcony
Air conditioning
Mini-fridge
TV
Separate bedroom
Pillowtop bed
Blackout drapes/curtains
Shower/tub combination
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for River View

River View | 1 bedroom, pillowtop beds, in-room safe, desk

River View

Highlights

Balcony
Air conditioning
Mini-fridge
TV
Separate bedroom
Pillowtop bed
Blackout drapes/curtains
Shower/tub combination
  • River view
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Map
86 Victoria Parade, Rockhampton, QLD, 4700

What's nearby

  • Pilbeam Theatre - 3 min walk - 0.2 miles
  • Nissan Navara Arena - 2 min drive - 1.2 miles
  • Rockhampton Showgrounds - 2 min drive - 1.2 miles
  • Rockhampton Hospital - 3 min drive - 1.4 miles
  • Stockland Shopping Centre - 3 min drive - 1.9 miles

Getting around

  • North Rockhampton Station - 2 min drive
  • Rockhampton, QLD (ROK) - 10 min drive

Restaurants

  • ‪Domino's Pizza - ‬17 min walk
  • ‪KFC - ‬13 min walk
  • ‪Giddy Goat Cafe & Bar - ‬10 min walk
  • ‪Yummy Star Noodle - ‬6 min walk
  • ‪Boathouse - ‬8 min walk

About this property

Mercure Rockhampton

Upscale hotel in the business district
Mercure Rockhampton provides amenities like dry cleaning/laundry services and a business center. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), smoke-free premises, and an elevator
  • A 24-hour front desk, 1 meeting room, and luggage storage
Room features
All 74 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 32-inch TVs with digital channels
  • Wardrobes/closets, balconies, and mini fridges

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: AUD 28 for adults and AUD 15 for children

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from May 29 2025 to June 15 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from May 23 2025 to June 8 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 28 for adults and AUD 15 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses solar energy
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Rockhampton Travelodge
Travelodge Hotel Rockhampton
Travelodge Rockhampton
Rockhampton Travel Lodge
Travel Lodge Rockhampton
Travelodge Rockhampton Hotel Rockhampton
Travelodge Rockhampton Hotel
Mercure Rockhampton Hotel
Travelodge Hotel Rockhampton
Mercure Rockhampton Rockhampton
Mercure Rockhampton Hotel Rockhampton

Frequently asked questions

Does Mercure Rockhampton have a pool?

Yes, this property has an outdoor pool. The pool will be unavailable from May 29 2025 to June 15 2025 (dates subject to change). The property will be renovating the pool from May 23 2025 to June 8 2025 (completion date subject to change).

Is Mercure Rockhampton pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Rockhampton?

Self parking is free at this property.

What time is check-in at Mercure Rockhampton?

Check-in start time: 2 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Rockhampton?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Mercure Rockhampton located?

Located in the heart of Rockhampton, this hotel is steps from Pilbeam Theatre and Rockhampton Art Gallery. Archer Park Station & Steam Train Museum and 2nd World War Memorial Aquatic Centre are also within 15 minutes. North Rockhampton Station is 21 minutes by foot and Rockhampton Station is 29 minutes.

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Mercure Rockhampton Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 315 out of 1002 reviews
Rating 8 - Good. 416 out of 1002 reviews
Rating 6 - Okay. 161 out of 1002 reviews
Rating 4 - Poor. 89 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, clean
Stayed 1 night in Jan 2025

6/10 Okay

Alannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buffet breakfast was great
Stayed 2 nights in Oct 2024

10/10 Excellent

JESSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms for the price, clean and comfortable
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff. Nice room.

Great service. Friendly staff. Very nice breakfast. Good GF options.
Stayed 1 night in Jan 2025

10/10 Excellent

Norine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, beautiful view of the river, l spent most my time on the balcony looking over the river and mountains, l will stay there again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sharni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent. Only improvement would be a better / safer carpark
Stayed 2 nights in Dec 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

8/10 Good

Alanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was well maintained and room was clean and good location plus the buffet breakfast at the on site restaurant was perfect.
Stayed 1 night in May 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good accommodation

Nice hotel
Stayed 1 night in Feb 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff and good location.
Stayed 4 nights in Apr 2023

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic restaurant
Stayed 1 night in Feb 2023

6/10 Okay

Kaylee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we were given was on the third floor facing the restaurant and pool. The overall cleanliness of the room was bad. Dust was everywhere. The carpet was not vacuumed so you can see dog hairs in the room?? Are pets allowed? It was unbelievable! The air conditioner was not working properly. The room was stuffy and hot. They really need to look at the ventilation of the room. I felt suffocated in the room and had to open the sliding door for air circulation.
Stayed 2 nights in Apr 2025

8/10 Good

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice comfortable stay close the Rocky CBD
Stayed 1 night in Dec 2023

4/10 Poor

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location under $200 however no secure undercover car parks was available over the weekend and the swimming pool was dirty and unusable. Room was good & breakfast was good. Fine for a transit stayover near restaurants.
Stayed 1 night in Sep 2024

6/10 Okay

narelle

Liked: Staff & service
View from the Riverview room was lovely.
Stayed 1 night in Oct 2023

10/10 Excellent

Maree

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Staff and a nice clean room with a beautiful view
Stayed 1 night in May 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with River Views. Excellent in house restaurant.
Stayed 1 night in Jan 2023

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

We were very well looked after.
Stayed 5 nights in Aug 2022

10/10 Excellent

KJ

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and efficient especially the room cleaning staff.
Stayed 2 nights in Nov 2023

2/10 Terrible

Hanan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing like pictured online. So unsafe, detectives were in the lobby yo investigate multiple break and enters and car theft. The rooms were ok but very old nothing like the pictures.
Stayed 1 night in Dec 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service
There was not enough parking for in house guests . We had to park on the street. Everything else was pretty good
Stayed 1 night in Dec 2024

8/10 Good

Kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view of the mountains and river. Room was clean and comfortable and set up as I had requested- twin beds.
Stayed 2 nights in Apr 2024

8/10 Good

roslyn

Liked: Cleanliness, amenities, property conditions & facilities
It was fine
Stayed 3 nights in Aug 2024

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, room comfort
Basic property for a Mecure. But this is country Queensland.
Stayed 1 night in Oct 2024

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many times as it is convenient and a great location. It is great that the restaurant has opened again,for a lovely breakfast. Friendly reception. Thank you!
Stayed 2 nights in Oct 2023