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Relax Inn

2.0 star property
Travelers find lakeside relaxation and local insights from the 24-hour front desk staff who help create memorable experiences at this welcoming property.

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Photo gallery for Relax Inn

Premium Room, 2 Queen Beds, Non Smoking | Desk, free WiFi, bed sheets - Relax Inn (Webster)
Property grounds - Relax Inn (Webster)
Exterior - Relax Inn (Webster)
Studio, 2 Queen Beds, Kitchen | Desk, free WiFi, bed sheets - Relax Inn (Webster)
Family Apartment, 2 Bedrooms, Kitchen | Desk, free WiFi, bed sheets - Relax Inn (Webster)
Located near Lake Ontario, Relax Inn provides travelers with essential comforts including in-room WiFi and complimentary self parking. The 24-hour front desk is staffed with knowledgeable team members ready to enhance guests' stays with personalized assistance.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, free WiFi, bed sheets

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Jetted Tub

Suite, 1 Queen Bed, Jetted Tub | Desk, free WiFi, bed sheets

Suite, 1 Queen Bed, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Desk, free WiFi, bed sheets

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Family Apartment, 2 Bedrooms, Kitchen

Family Apartment, 2 Bedrooms, Kitchen | Desk, free WiFi, bed sheets

Family Apartment, 2 Bedrooms, Kitchen

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds, 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Studio, 2 Queen Beds, Kitchen

Studio, 2 Queen Beds, Kitchen | Desk, free WiFi, bed sheets

Studio, 2 Queen Beds, Kitchen

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds, Non Smoking

Premium Room, 2 Queen Beds, Non Smoking | Desk, free WiFi, bed sheets

Premium Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Desk, free WiFi, bed sheets

Premium Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Webster is home to Relax Inn. Main Street Armory and George Eastman Museum are local landmarks, and travelers looking to shop may want to visit Park Avenue and Village Gate. Strong and Penfield Arts Center are also worth visiting. Discover the area's water adventures with kayaking nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Webster travel guide
View more Motels in Rochester
Map
2125 Empire Blvd., Webster, NY, 14580

What's nearby

  • Strong
    Strong
    21 min drive - 8.5 miles
  • Rush Rhees Library in University of Rochester, New York State, USA
    University of Rochester
    28 min drive - 12.5 miles
  • Bowlero Rochester
    13 min walk - 0.7 miles
  • Kodak Center for Performing Arts
    17 min drive - 9.7 miles
  • Rochester Institute of Technology
    35 min drive - 19.8 miles

Getting around

  • Rochester Station
    15 min drive
  • Greater Rochester Intl. Airport (ROC)
    19 min drive

Restaurants

  • McDonald's
    13 min walk
  • Dunkin'
    4 min walk
  • Chipotle
    15 min walk
  • Charlie's Restaurant
    15 min walk
  • Starbucks
    12 min walk

About this property

Relax Inn

Motel near Lake Ontario
Relax Inn provides everything you need. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • A 24-hour front desk, a vending machine, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Relax Inn offer comforts such as air conditioning, in addition to amenities like free WiFi and room service.
Extra amenities include:
  • Heating and fans
  • Bathrooms with shower/tub combinations and shampoo
  • 50-inch Smart TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Outdoors

  • Picnic area

Accessibility

  • No elevator

More

  • 1 floor
  • 2 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Fan
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between September 3 and September 4.
The property will be renovating from April 9 2026 to April 14 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the motel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators

Property is also known as

Hi-Way Rest
Hi-Way Rest Motel
Hi-Way Rest Motel Webster
Hi-Way Rest Webster
Relax Inn Webster
Relax Webster
Relax Inn Motel
Relax Inn Webster
Relax Inn Motel Webster

Frequently asked questions

Is Relax Inn pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 15 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Relax Inn?

Check-in start time: 2 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Relax Inn?

Check-out is at 11 AM.

Where is Relax Inn located?

Situated in Webster, this motel is 0.7 mi (1.1 km) from Bowlero Rochester and within 6 mi (10 km) of Veterans Memorial Park and Lake Ontario. Webster Park and North Ponds Park are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Relax Inn Reviews

7.2

Good

7.2

Cleanliness

7.6

Location

7.8

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 92 out of 350 reviews
Rating 8 - Good. 116 out of 350 reviews
Rating 6 - Okay. 74 out of 350 reviews
Rating 4 - Poor. 41 out of 350 reviews
Rating 2 - Terrible. 27 out of 350 reviews

Reviews

Verified

8/10 Good

Nathan P.

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, very clean and reasonably priced room.
Stayed 1 night in Dec 2024
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and keeps the place very cleann
Stayed 1 night in Mar 2025
Verified

8/10 Good

Jeremy

Liked: Staff & service, property conditions & facilities
Quiet and affordable
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

amy

Liked: Cleanliness, staff & service
Very quiet and a relaxing hide a way .. definitely will be coming back. Reasonable prices for what you get.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Bernice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They where very kind and helpful, we plan to to stay there again. Next time that we are in town.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Sprinkle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Very friendly staff. I be definitely be staying here again while on vacation.
Verified

8/10 Good

David

Staff was excellent rooms are old but clean beds and pillows were excellent. Rooms had a musty off smell. Location was excellent.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new rooms are very clean and fancy I would recommend booking one of the new rooms and I think you'll like it
Stayed 1 night in Nov 2024
Verified

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service
Disliked: Amenities
Needed an inexpensive bed for the night. This place was clean and convenient. Met our needs, but the walls are thin and our room was pretty small. All I all, fit the bill for a quick stay.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Matthew G.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised when the room had a 4 burner cooktop and a full size fridge. Inexpensive, and well appointed space.
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Michael

Liked: Staff & service
It ain't the Hilton. Rooms had a musty smell. Interior decor was old and worn out. But staff were very friendly and it was quiet. Bottom line I'd stay there again.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Jay

Liked: Staff & service

Small but quaint

The staff was very friendly and helpful. The inn was being remodeled while we were there, so I expect that it will be much improved for next year. Our bathroom was tiny, with missing light bulbs and a pedestal sink that didn't seem to be attached to anything but the water line.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Cleanliness
It’s obviously an older property that could do with a lot of updating (especially needs new carpeting) but the staff was nice, we had a full kitchen, heat worked well (temps were in the teens when we stayed), and the bed was comfortable. It’s a mom and pop place and it’s not fancy but it served the purpose and the price was right.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

WyEdna

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was large and comfortable. Air conditioning worked well. 1 suggestion: Add safety hand rail next to toilet. 1 safety tip: have slip proof mats in the tub. We were very please with our experience at Relax Inn.
Stayed 2 nights in Jul 2023
Verified

6/10 Okay

Joydeep

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I have been a long time customer at this property. I stay here because the staff are friendly and respectful. However, the property needs a desperate clean up / upgrade on the furniture, fixtures, carpets etc. especially the beds and mattresses. They have great traffic, reasonable prices and with these improvements', this will always be a great place for a night or two.
Stayed 1 night in May 2024
Verified

8/10 Good

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
This is a get what you pay for type of place. If you want the fancy modern hotel experience, this is not it. But if you want a cheap place to stay the Relax Inn is just that. The room was very small but functional for myself. The walls are terribly thin!! The first night I heard the entire phone conversation from my neighbor including the person on the other line! The staff at the motel was very pleasant and he reserved a close by parking place for me each night due to the fact I had a handicap placard.
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

Daniel

Liked: Staff & service
It is a very dated motel. A lot of upgrades are needed. However, for a solo traveller for one night, it’s fine. The staff were extremely friendly and helpful. The bed was comfortable. It did the trick.
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Paul

Basic motel. No body there at check in. A sign with a phone number. Later some showed up. A section of motel being renovated. May get better over time. A few restaurants within walking distance.
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Louis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a dump!!!

The person greeting me was pleasant. That was the end of it. Hotel.com and any other site listing this place should be charged with fraud. This place is a dump. Take a look at the Photos. I actually thought I had selected an Extended Stay but didn’t notice that I got this place instead. It was rated asa 3star motel but is a zero star. Everything was dirty and worn out. The blanket had cigarette burns. The stove top was filthy. The refrigerator was broken inside and dented. The couch was decrepit and stained. The sink and tub were stained. The reviews list stated it was “pleasant” and rated it 6.2 but when I dug further after I realized I had been taken, there were plenty of negative accurate reviews that initially did not show up.
Stained and decrepit
Check the lighti
Seat slid around
Stained
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the overall cleanliness of my room, and i noticed a door skirt on the bottom of my door. Nice and tight no gap underneath.
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Barbara

Disliked: Cleanliness
The towels were really grungy looking. They obviously haven't been bleached since they were acquired. Bathroom sink seemed clean but the mirror above it was really filthy. The heat/cool unit in the room was very loud so I shut it off at night, but the room next door left theirs on all night and the noise was worse than mine, making it difficult to sleep. But the bed was comfortable and sheets were clean. Except for the heat/cool units, the motel was very quiet.
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Kurt

Liked: Cleanliness, staff & service
The room was well cleaned, but the condition was rough in places. The bathroom floor had multiple cracked tiles, and there was tape covering cracks/holes in the shower. The door had visible gaps at the bottom; it's likely very drafty and cold in the winter months. We were comfortable in our stay, but it felt like some maintenance is needed.
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Sharon

Liked: Cleanliness, staff & service
Most of the electrical plugs did not work. Overhead light in bathroom very dim and light over the sink didn't work. Exhaust fan in bathroom didn't work. The bed was comfortable.
Stayed 4 nights in Nov 2023
Verified

8/10 Good

Jeremy

Cheap and a nice place if you get the nice rooms
Stayed 1 night in Nov 2024
Verified

8/10 Good

Ranaie

Liked: Cleanliness, property conditions & facilities
It was a cute little place. Reminded me of the little road side motels my parents took us to on road trips.
Stayed 1 night in Feb 2026