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Red Roof Inn Rochester - Henrietta

Property class: 2

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Photo gallery for Red Roof Inn Rochester - Henrietta

A hotel room with a bed, desk, chair, and a bathroom with a mirror and sink. - Red Roof Inn Rochester - Henrietta (Henrietta)
A Red Roof Inn reception area with a stone wall, two leather chairs, a wooden stool, a flat-screen TV, and artwork on the wall. - Red Roof Inn Rochester - Henrietta (Henrietta)
An electric vehicle charging station with two signs indicating it is for electric vehicles only. - Red Roof Inn Rochester - Henrietta (Henrietta)
Two front-loading washing machines with digital displays, control panels, and a small window on the front. - Red Roof Inn Rochester - Henrietta (Henrietta)
A building with a red roof and a sign that reads 'Red Roof Inn.' There is an American flag displayed outside. - Red Roof Inn Rochester - Henrietta (Henrietta)
Located close to Veterans Memorial Park and Marketplace Mall, Red Roof Inn Rochester - Henrietta provides laundry facilities. Stay connected with free in-room WiFi.

Reviews

5.6 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

A hotel room with a bed, bedside table, and a door to the bathroom.

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

A hotel room with a bed, bedside table, lamp, and a framed picture on the wall.

Deluxe Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

A hotel room with a bed, bedside table, and a door to the bathroom.

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Smoke Free)

A hotel room with a bed, a dresser, a window with curtains, and a headboard with a light fixture.

Deluxe Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Double Beds (Smoke Free)

A hotel room with a bed, a desk, a television mounted on the wall, a microwave, and a small refrigerator.

Superior Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

A hotel room with a bed, a dresser, a window with curtains, and a headboard with a light fixture.

Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed (Smoke Free)

A hotel room with a bed, bedside table, desk, chair, and a mirror.

Superior Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Room With Two Double Beds Non-Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Superior King Room-Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe King Room-Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Henrietta is home to Red Roof Inn Rochester - Henrietta. Shoppers can check out Marketplace Mall, while everyone can enjoy the natural beauty of Veterans Memorial Park and Tinker Nature Park. Looking to enjoy an event or a game while in town? See what's going on at Tim Hortons Iceplex. Visit our Henrietta travel guide
Map
4820 W Henrietta Road, Henrietta, NY, 14467

What's nearby

  • A tall monument with an American flag.
    Veterans Memorial Park
    3 min drive - 1.6 miles
  • A bridge over a waterfall surrounded by lush greenery.
    Genesee River
    5 min drive - 3.2 miles
  • Fair and Expo Center
    4 min drive - 2.5 miles
  • Marketplace Mall
    5 min drive - 2.7 miles
  • Rochester Institute of Technology
    5 min drive - 3.6 miles

Getting around

  • Rochester Station
    19 min drive
  • Greater Rochester Intl. Airport (ROC)
    15 min drive

Restaurants

  • Dave & Buster's
    4 min drive
  • Wegmans Sub Shop
    5 min drive
  • McDonald's
    3 min walk
  • Taco Bell
    11 min walk
  • Starbucks
    4 min drive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Red Roof Inn Rochester - Henrietta pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Red Roof Inn Rochester - Henrietta?

Check-in begins at 3:00 PM.

What time is check-out at Red Roof Inn Rochester - Henrietta?

Check-out is at 11:00 AM.

Where is Red Roof Inn Rochester - Henrietta located?

Situated in Henrietta, this hotel is within 3 mi (5 km) of Veterans Memorial Park, Marketplace Mall, and Rochester Institute of Technology. Fair and Expo Center and Cinemark Movies 10 are also within 6 mi (10 km).

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Reviews

Red Roof Inn Rochester - Henrietta Reviews

5.6

5.0

Cleanliness

4.8

Amenities

6.4

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 234 out of 1005 reviews
Rating 8 - Good. 128 out of 1005 reviews
Rating 6 - Okay. 151 out of 1005 reviews
Rating 4 - Poor. 164 out of 1005 reviews
Rating 2 - Terrible. 328 out of 1005 reviews

Reviews

Verified review

8/10 Good

Rochelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the bed and pillows and the room was so nice and clean
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly and room was very clean
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Deepak

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled like a pet was sleeping there for months. Staff on the counter was very unfriendly and did not have manner. Filthy room. location was good.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of free parking. Plenty of fast food available within walking distance. Good responsive staff to issues. Reasonably priced. I'll be back.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Joseph

Liked: Property conditions & facilities
Disliked: Amenities
It was ok for a few nights the bed was very conformable
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Roger

Liked: Staff & service
Parking and check in were simple. The room was not a Hilton but it had all of the amenities like a refrigerator, microwave and free tv , soap and shampoo. I would stay again.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Julieann

Liked: Staff & service
Yes property was good for pets ty for the pet convience
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet friendly. Staff courteous.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
My recent 1-night stay at the Red Roof Inn was exceptional. The staff went out of their way to ensure a warm welcome and were very responsive throughout my visit. My room was spotless, modern, and featured a incredibly comfortable mattress, ensuring a great night's sleep. The location is perfect, within walking distance to landmarks and top restaurants. Highly recommend for both business and leisure travelers!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Saurabh

Liked: Cleanliness, property conditions & facilities
Room was spacious. Easy checkin and checkout.
Stayed 9 nights in Aug 2025
Verified review

10/10 Excellent

Cherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe and quiet place. I got everything that I needed. It is a reasonable price.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and kept room supplied. Female whom worked nights very helpful and listened to my concerns. Very pleasant and caring person.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Prakash J

Liked: Cleanliness, amenities, property conditions & facilities
I liked quite, walkable, safe, good guest service. I didn't like because heating wasn't working second day of my stay.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Donna

Liked: Amenities
Nice room! Comfy bed with choice of pillow type. Was able to adjust temp control the way we wanted. TV-clear with many choices. Easy walk next door to McDonald’s.
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Nagasilpa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a run down hotel where the rooms are so dirty and felt uncomfortable with the bed and sheets were dirty. No proper towels and amenities. Pictures listed are deceiving.
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Stephanie

Disliked: Cleanliness, property conditions & facilities, room comfort

Disgusting

This was the worse place I’ve ever stayed in. The sheets and comforters are permanently stained. The rooms have mold and smell like years worth of cigarette smoke. If you’re a prostitute or druggy, then you’ll like this place. Great location. But now I’m sick thanks to the mold and dirtiness.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Martin

I was in Rochester NY for 3 solid days for The Shannon Joy Truth and Wellness Summit. I traveled by car in from Dayton Ohio. All I needed was a place to sleep and put my stuff while in N.Y. Red Roof Inn did that just fine. I'm a busker and I'm used to sleeping in my car overnight...so...having access to a full restroom facility, bed, tv, fridge, microwave...was adequate for me. I require very little. Warm..restroom and shower...secure place for my belongings was all met by Red Roof Inn. If you desire "The Hilton Experience" every time you sleep somewhere other than your house? You will despise RRI. But if you're a person like me who just needs adequate amenities for existence away from the house? You're good. Thanks Red Roof Inn. If I'm in that area of NY again? I'll come back. Peace. Buskman The Buskman Report The TRUTH Will Prevail! Find me on: rumble
Stayed 3 nights in Mar 2026
Verified review

4/10 Poor

TriciA

Disliked: Cleanliness, amenities, property conditions & facilities
My room as well as the linens smelled horrible of smoke. My clothes came home smelling like it and I had to wash everything when I got home. The body wash in the shower empty and the shampoo/ conditioner was low. But the bed was very comfortable and the staff was nice. This was okay for a one night if the room didn't smell so bad.
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Vikramjeet

Disliked: Cleanliness, amenities, property conditions & facilities
Its not a safe place to stay. The washroom had dead bugs. Mattress got brown stains on it. Housefly in the room. Everything was chargeable. Which was so annoying!
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Samantha

Liked: Staff & service
Disliked: Cleanliness
The room was dirty and smelled funky. I couldn't place the smell but there were stains on the bedspread, something splattered up two of the walls, a dirty (mold?) shower curtain, a dirty window shade, and while the towels had been cleaned there was a bunch of hair and other debris stuck in the towel fibers. At least the bed was comfortable, the AC worked and the staff was friendly.
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

Simona

Disliked: Cleanliness, amenities, property conditions & facilities
A week before this, I stayed in a Red Roof Inn at Herkimer about 2 1/2 hours away and what a difference. In Herkimer they offered breakfast each morning, they had an ice machine that worked great, an operating laundromat and a small gym. The room I got was big and really nice, very clean and smelled good. Upon my arrival at the Henrietta location I asked about these amenities and they had none of these things except for an ice machine that didn’t work more than half of the time staying there. I had to change my room twice. The first room wreaked of cigarettes and dogs as the people next door were living there with their dogs and smoked cigarettes all throughout the night. When asking to change my room the desk attendant gave me a room that was even smaller than the room I reserved which was a deluxe room with a king bed. I had to go back and change my room again. The rooms are fairly clean. They don’t look like the pictures online. I picked this Red Roof Inn, because it was fairly priced and when looking at the pictures I thought what a good deal. But when you get a room here for the price you pay, once you get there you’ll understand why. My second room was on the second floor and they never cleared the top steps of snow. That’s an accident waiting to happen. I wouldn’t stay here again unless I have to.
Stayed 8 nights in Dec 2025
Verified review

6/10 Okay

Stacy

Liked: Cleanliness, staff & service
The room was clean , dog friendly, great parking staff was nice. It is a little outdated and needs some Tlc.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Edward

Liked: Staff & service
Convenient to my destinatio.n
Stayed 2 nights in Aug 2026
Verified review

2/10 Terrible

Adrian

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bed had a lot of blood and broken tv dirty ass hotel
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Talayaisa

It Was Alright
Stayed 1 night in Jul 2026