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Radisson Hotel Rochester Airport

Property class: 2.5

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Indoor pool, outdoor pool - Radisson Hotel Rochester Airport (Rochester)
Breakfast, lunch and dinner served - Radisson Hotel Rochester Airport (Rochester)
Lobby - Radisson Hotel Rochester Airport (Rochester)
Gazebo - Radisson Hotel Rochester Airport (Rochester)
Bar (on property) - Radisson Hotel Rochester Airport (Rochester)
Located close to Rochester Institute of Technology and Strong Memorial Hospital, Radisson Hotel Rochester Airport provides a free roundtrip airport shuttle, an arcade/game room, and dry cleaning/laundry services. The on-site American cuisine restaurant, Baxters, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Room options

About the neighborhood

Located in Brighton, a neighborhood in Rochester, Radisson Hotel Rochester Airport is near the airport. The area's natural beauty can be seen at Genesee River's High Falls, while Eastman School of Music and Rochester Auditorium Theater are cultural highlights. Check out an event or a game at Blue Cross Arena, and consider making time for Rochester Riverside Convention Center, a top attraction not to be missed. Visit our Rochester travel guide
Map
175 Jefferson Road, Rochester, NY, 14623

What's nearby

  • A bridge over a waterfall surrounded by lush greenery.
    Genesee River
    15 min walk - 0.8 miles
  • Rochester Institute of Technology
    1 min walk - 0.1 miles
  • The Lovin' Cup
    13 min walk - 0.7 miles
  • Gordon Field House and Activities Center
    16 min walk - 0.9 miles
  • Red Barn Climbing Gym
    2 min drive - 1.4 miles

Getting around

  • Rochester Station
    16 min drive
  • Greater Rochester Intl. Airport (ROC)
    9 min drive

Restaurants

  • McDonald's
    3 min drive
  • Chick-fil-A
    4 min drive
  • Dave & Buster's
    3 min drive
  • BJ's Restaurant & Brewhouse
    4 min drive
  • Layali Coffee House
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle during limited hours
  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Baxters

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free area shuttle
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 6,566 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 16.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 16.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Radisson Hotel Rochester Airport have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Radisson Hotel Rochester Airport pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Radisson Hotel Rochester Airport?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

What time is check-out at Radisson Hotel Rochester Airport?

Check-out is at 11 AM.

Does Radisson Hotel Rochester Airport provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Radisson Hotel Rochester Airport located?

Located in Brighton, this hotel is steps from Rochester Institute of Technology, and within 6 mi (10 km) of Strong Memorial Hospital and University of Rochester. Eastman School of Music and Blue Cross Arena are also within 9 mi (15 km).

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Reviews

Radisson Hotel Rochester Airport Reviews

7.4

Good

7.8

Cleanliness

8.2

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 244 out of 968 reviews
Rating 8 - Good. 340 out of 968 reviews
Rating 6 - Okay. 212 out of 968 reviews
Rating 4 - Poor. 117 out of 968 reviews
Rating 2 - Terrible. 55 out of 968 reviews

Reviews

Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was fine, some guests were loud and inconsiderate.
Stayed 1 night in Jul 2020
Verified review

6/10 Okay

Tye

Disliked: Cleanliness, staff & service, property conditions & facilities

Disappointed

I personally think the room could have been cleaner. There were old/used masks behind the nightstand and smudges/marks on the cups that were in the room. Also a lot of unexplained bugs like flies and i got bitten overnight. I wont be returning.
Stayed 2 nights in Jun 2020
Verified review

6/10 Okay

Mike

Disliked: Amenities
No restaurant/bar and pool due to COVID-19. Overall, staff was friendly and hospitable.
Stayed 1 night in Jun 2020
Verified review

4/10 Poor

Carl

Liked: Staff & service
Disliked: Room comfort

Sleepless in Rochester

The floor we stayed on had a bunch of people parting and were loud until 330am then they woke up at 530 so I got about 2 hrs of sleep the entire night not a pleasant by far but the staff was kind and helpful.
Stayed 1 night in Jun 2020
Verified review

4/10 Poor

mcihael

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Toilet didn’t work
Stayed 1 night in Jun 2020
Verified review

8/10 Good

Corey

Liked: Cleanliness, staff & service
Disliked: Amenities
Room had certain flaws,but nothing major...only thing was my girl wanted to get in the pool & the fitness room but they were closed.
Stayed 2 nights in Jun 2020
Verified review

4/10 Poor

Earl

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was very nice. My biggest complaint was that the hotel was so noisy and the walls are so thin I could hear the people in the room next to me. The carpet needed to be cleaned as it look like gum was embedded in a couple different locations
Stayed 4 nights in Jun 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Didnt like not being able to use the shuttle and constant key issues su staff a bit rude but over all a decent stay
Stayed 7 nights in May 2020
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
the property is severely run down alot of annoying guest which i know the hotel has no control but maybe get a real security guard ? i was cat called so many one guest even followed me too my room first day then the following day stalked me outside
Stayed 2 nights in May 2020
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
The room when I checked in was awful. There was makeup on the pillows, the bed skirt was torn, and there was something smeared on one of the walls. I went down to the front desk and the manager was very accommodating. He gave me a new room and went up with me to inspect it.
Stayed 3 nights in May 2020
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Smelled like cigarette smoke in lobby and butts outside very dirty. Hallway second floor smelled like marijuana. Sticky stuff on the night stand in my room.. freezer in. Fridge was frozen closed.
Stayed 1 night in May 2020
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to ask for another fitted sheet & another comforter they had old blood stains on it . I wasn’t issued a room key for entire weekend due to “system” being down .The garbage pale wasn’t swapped or changed even when I sat it outside the room . I’ve never experienced nothing like this before
Stayed 2 nights in Apr 2020
Verified review

4/10 Poor

William

Disliked: Cleanliness, staff & service, property conditions & facilities

enjoyed our stay there before but not this time...

seems like they hosting some homeless folks and also lots of stalled renovations/plywood in the floor, ...also found pot in 2 of our 4 rooms.
Stayed 1 night in Apr 2020
Verified review

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it would actually come back anytime I would of loved the pool to be open but other than that I enjoyed my time there
Stayed 1 night in Apr 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Front desk clerk nice & friendly. Will visit again soon
Stayed 2 nights in Apr 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Not directly off the highway, if you are passing through may be easier hotels. But it was very clean and had friendly staff
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Joe

Liked: Staff & service, amenities, property conditions & facilities
Very clean very quiet. The staff was very friendly
Stayed 4 nights in Mar 2020
Verified review

6/10 Okay

MGP

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We have stay here before and it is not what used to be. Regarding staff and the cleaning personnel they were great. But the matress need to be replaced and the internet and tv signal were poor. For the price it was good.
Stayed 7 nights in Mar 2020
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed experience

It's unbelievable so called "Hotel" turns out to be for homeless people due to current virus situation. We felt very uncomfortable especially people around staring at us and the environment looks bad. Secondly, we can never enter the room 109 because all two keys (card) not working ! After five minutes a technician came with his key.. door open ! The minute we step into the room, both beds are messy seems like someone have just slept on it. We were very upset and uncomfortable and decided to checkout and leave. WE have spoken to the manager- Rachel and she told us we can write to Hotel.com to request for a refund. Looking forward to hear from your side. Thank you
Stayed 1 night in Mar 2020
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
We were very dissapointed with the cleanliness of our room. We had two hairs in our bathroom. One on the toilet seat and other in the sick. We also found about an one inch of dust on the furniture. It was so thick you could write your name in it. We also had double beds and one of the beds sounded like it was falling apart. Every time one of us turned it made these horrible noises. Now, The reason why we didn't request another room was because we arrived so late and we're so tired that everyone just wanted to go to sleep. Now to top it off when we checked out the next day the front desk person was sitting there covered from head to toe in a big blanket. Just not professional. Overall not pleased with this hotel.
Stayed 1 night in Mar 2020
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
There was very little to actually like. The property was rundown and dated, the door to the room had gaps around it you could put your hand in. The TV keep “losing connection”. The breakfast the cost $13 was well below expectations and not as good as the free breakfast elsewhere.
Stayed 2 nights in Mar 2020
Verified review

10/10 Excellent

DinorahPeters

Liked: Cleanliness, staff & service, property conditions & facilities
The manager was extremely friendly and very helpful with the service
Stayed 1 night in Mar 2020
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
We had adjoining rooms, which is what we wanted. The condition was pretty dirty, smelly and outdated. The pool area had a lot of windows which was nice.
Stayed 2 nights in Mar 2020
Verified review

2/10 Terrible

Verified traveler

Disliked: Amenities, property conditions & facilities
My room key had to be re keyed every day i stayed. Even the maid could not enter my room to clean. The fire alarm went off twice during my 6 day stay. Once at 2 AM for over 45 Mins. The swimming pool area was dirty and poor supervision. A pool light was flouting in the pool with wires hanging out. The Breakfast Buffet was not part of the price as the add suggested. It was $1250. Not that great. Could get a Steak abd Egg Breakfast down the road for $11.00. A flood in the hallway was not taken care of. Had to walk through it the day after when checking out. My shoes got wet and I almost slipped and fell. I complained and was told that I could have a free Breakfast. No thanks. The clerk said he would try and get me $100.00 taken off my bill. I stayed in this hotel twice. Never again. !!!! .
Stayed 6 nights in Feb 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
DirectTV kept dropping out "no signal found". Owners (not staff) need to get flat roof fixed, there were multiple leaks. Not their fault that there was a fire alarm at 2:30 a.m., but that was really alarming, lol, to have to evacuate.
Stayed 1 night in Feb 2020