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Hotel on Monroe, BW Signature Collection

2.5 star property
Suburban hotel in Rochester with free parking

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Photo gallery for Hotel on Monroe, BW Signature Collection

Reception
Lobby
Egyptian cotton sheets, premium bedding, pillowtop beds
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Egyptian cotton linens
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Egyptian cotton linens
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Egyptian cotton linens
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Living Room)

Egyptian cotton sheets, premium bedding, pillowtop beds

Suite, 1 King Bed, Non Smoking, Kitchen (Living Room)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Flat-screen TV
Renovated in 2019
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2019
Egyptian cotton linens
  • Sleeps 4
  • 2 Double Beds

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Exterior

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About the neighborhood

Map
2323 Monroe Avenue, Rochester, NY, 14618

What's nearby

  • Main Street Armory - 6 min drive - 4.3 miles
  • Strong - 8 min drive - 4.0 miles
  • Eastman School of Music - 8 min drive - 4.9 miles
  • University of Rochester - 8 min drive - 5.4 miles
  • Strong Memorial Hospital - 8 min drive - 5.4 miles

Getting around

  • Rochester Station - 12 min drive
  • Greater Rochester Intl. Airport (ROC) - 11 min drive

Restaurants

  • ‪The Burger Bar by Wegmans - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪The Cheesecake Factory - ‬3 min drive
  • ‪Bagel Land - ‬12 min walk
  • ‪Starbucks - ‬14 min walk

About this property

Hotel on Monroe, BW Signature Collection

Hotel remodeled in 2019 and located near Strong
Located close to Main Street Armory and Rochester Auditorium Theater, Hotel on Monroe, BW Signature Collection provides a coffee shop/cafe and a snack bar/deli. Guests can connect to free WiFi in public areas.
You'll also find perks like:
  • Free self parking
  • Games and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually furnished, and feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with hydromassage showers and designer toiletries
  • 42-inch flat-screen TVs with streaming services and premium channels
  • Heating, daily housekeeping, and electrical adapters/chargers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Games

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 1967
  • Renovated entire property - October 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests are recommended to download the property's DirectKey mobile app before check-in

Access methods

Access code, private entrance

Pets

Pets allowed for an extra charge of USD 45 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 45 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Towpath Motel
Towpath Motel Rochester
Towpath Rochester
Towpath Hotel Rochester

Frequently asked questions

Is Hotel on Monroe, BW Signature Collection pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 45 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hotel on Monroe, BW Signature Collection?

Self parking is free at this property.

What time is check-in at Hotel on Monroe, BW Signature Collection?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel on Monroe, BW Signature Collection?

Check-out is at 11:00 AM.

Where is Hotel on Monroe, BW Signature Collection located?

Located in Brighton, this hotel is within 6 mi (10 km) of Eastman School of Music, Strong, and Strong Memorial Hospital. University of Rochester and Main Street Armory are also within 6 mi (10 km).

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Hotel on Monroe, BW Signature Collection Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 146 out of 279 reviews
Rating 8 - Good. 63 out of 279 reviews
Rating 6 - Okay. 34 out of 279 reviews
Rating 4 - Poor. 21 out of 279 reviews
Rating 2 - Terrible. 15 out of 279 reviews

9.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced, fun decor, very convenient to St John Fisher.
Stayed 1 night in May 2025

8/10 Good

Tapan

Liked: Cleanliness, staff & service, amenities
Clean rooms & excellent attention to service!
Stayed 2 nights in May 2025

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , simple layout, comfy accommodations . Fair price for the area .
Stayed 1 night in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
owner is friendly and accomodating
Stayed 2 nights in May 2025

6/10 Okay

Tammy

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Property was clean however very small and the bed was clean.... but uncomfortable.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, great location, clean, updated rooms— a great place to stay!
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in May 2025

10/10 Excellent

Jeanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty and cute! Love it!
Stayed 1 night in Apr 2025

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Very clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Khadijha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Well-run, quiet, and clean!
Stayed 1 night in Feb 2025

8/10 Good

Claudette

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely stay again. There was no where to hang my towel after showering. The sink made a weird noise when other rooms were using their showers like a back flow sound. Wish the Kuerig coffee was better than Dublin donuts and there were no tissues. Also would have loved a mini fridge. Price was great. Location convenient. Self check in. No staff m.
Stayed 1 night in Apr 2025

4/10 Poor

Tomer

Liked: Property conditions & facilities
Disliked: Cleanliness
Check in take long time The key thing wasn’t work for me Room clean great location Little weird smell in the room
Stayed 1 night in Mar 2025

6/10 Okay

Christopher

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I really wanted to like this property but the check in process and in room entertainment left too much to be desired. Property is centrally located, near food, stores, and easy access to parking and transportation. My preference is to either talk with a person and get my key or have a mobile key option. I didn’t like having to get the key from a lock box that required a link to get to a code to get to the key. Call me old fashioned. Also, it was so confusing to use the TV in the room. It was some type of streaming device with multiple remote controls. As I type this I realize I might have turned into “get off my lawn” guy.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Would stay again

Very nice and clean rooms. Checking in was easy. When interacting with the owners they were very friendly and helpful.
Stayed 2 nights in Jan 2025

8/10 Good

Dennis

Liked: Cleanliness
Disliked: Amenities
I like the seamless transition to get my keys. I also like the fact that the room seemed very clean when my wife and I arrived. The matress was of good quality. The bathroom door was a barn door and added some great charater to the room. The problems were the following: the television did not work, the outlet near the right side if the bed did not function properly, you could hear conversations with people in the next room, the ved countinued to creak when you moved as you slept. While i understand, " you get what you pay for," my expectations were not met with this overnight stay.
Stayed 1 night in May 2025

10/10 Excellent

Khadijha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location
Stayed 2 nights in Jan 2025

8/10 Good

evelin

Liked: Amenities
Good location and comfortable place. It used to be a motel but it is upgraded and renovated! Clean and comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Isiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the convenience. You don’t even have to talk to anyone. They send you a code that opens a lock box with your room key inside. To check out they send you another code to drop the key off. That’s so dope to me! No interactions with anyone, no fake conversations. Super easy and fast. Again convenient! I absolutely love it. Last time I stayed here I was in room Q and it didn’t have a fridge so I had assumed that all of the rooms didn’t have a fridge. I stayed in room J this time and there was a fridge and a microwave inside. That was a much welcomed surprise!
Stayed 2 nights in May 2025

6/10 Okay

yuanli

Liked: Cleanliness, staff & service
TV no
Stayed 3 nights in Apr 2025

10/10 Excellent

Jan

Liked: Staff & service
Disliked: Cleanliness
Nice staff, good parking and lots of restaurants nearby (by car).
Stayed 1 night in Sep 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and clean. All the staff are very friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Khadijha

Liked: Cleanliness, staff & service, property conditions & facilities
The room
Stayed 2 nights in Dec 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has updated their rooms - clean, comfortable. Location was perfect fir our trip.
Stayed 3 nights in Aug 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location extremely clean
Stayed 2 nights in Aug 2024