Overall the stay was wonderful. The rooms are nice, loved having the kitchen. My daughter goes to RIT and it was the perfect location. Everything was clean, and if we needed something we were able to just run down and grab it. Michael checked me in and was wonderful, very friendly and helpful. He even took our family Christmas picture for us in the lobby. We asked for a few things throughout the evening and he was always nice and friendly when he helped me. I’m only rating a 4 because of the breakfast, wasn’t terrible but not a big variety and the syrup and potatoes tasted funny.
Pros: customer service, location, cleanliness, great pool, nice workout gym, big spacious room
Cons: The doorknob in the bathroom was broken, out of shampoo, breakfast wasn’t great