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Wyndham Rochester Downtown

3.0 star property
Travelers can relax with al fresco dining or venture to nearby attractions like the Strong Museum after starting the day with a freshly cooked-to-order breakfast

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Photo gallery for Wyndham Rochester Downtown

Exterior - Wyndham Rochester Downtown (Rochester)
Meeting facility - Wyndham Rochester Downtown (Rochester)
Premium bedding, desk, blackout drapes, iron/ironing board - Wyndham Rochester Downtown (Rochester)
Daily cooked-to-order breakfast for a fee - Wyndham Rochester Downtown (Rochester)
Lobby sitting area - Wyndham Rochester Downtown (Rochester)
Downtown charm awaits at Holiday Inn Rochester NY - Downtown. Enjoy breakfast and dinner at two on-site restaurants. Practical amenities include laundry facilities, a fitness center, and complimentary in-room WiFi to keep everyone connected throughout their stay.

Reviews

6.2 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, Multiple Beds, Non Smoking

Executive Suite, Multiple Beds, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Executive Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)

  • Sleeps 2
  • 1 King Bed

King Room-Non-Smoking

  • Sleeps 3

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

Guest Room With 2 Queen Beds, Tub With Grab Bars-Mobility/Hearing Accessible-Non-Smoking

  • Sleeps 4

2 Queen Beds, Mobility/Hearing Accessible Room, Roll-in Shower, Non-Smoking

  • Sleeps 4

Room With 1 King Bed, Mobility/Hearing Accessible, Bathtub With Grab Bars-Non-Smoking

  • Sleeps 2

Executive King Suite-Non-Smoking

  • Sleeps 4

2 Queen Beds, Executive Suite, Non-Smoking

  • Sleeps 5

About the neighborhood

Located in Downtown Rochester, a neighborhood in Rochester, Wyndham Rochester Downtown is near the airport and on a river. Strong and Rochester Riverside Convention Center are local attractions and those in the mood for shopping can visit Park Avenue and Rochester Public Market. Looking to enjoy an event or a game while in town? See what's happening at Blue Cross Arena or Innovative Field. Visit our Rochester travel guide
Map
70 State St, Rochester, NY, 14614

What's nearby

  • Genesee River\'s High Falls featuring a river or creek, a cascade and a bridge
    Genesee River's High Falls
    8 min walk - 0.5 miles
  • Strong featuring interior views
    Strong
    15 min walk - 0.8 miles
  • Blue Cross Arena
    5 min walk - 0.3 miles
  • Rochester Riverside Convention Center
    5 min walk - 0.3 miles
  • Eastman School of Music
    15 min walk - 0.8 miles

Getting around

  • Rochester Station
    14 min walk
  • Greater Rochester Intl. Airport (ROC)
    12 min drive

Restaurants

  • The Street - Craft Kitchen And Bar
    6 min walk
  • St Paul Proper
    9 min walk
  • Founders Cafe
    6 min walk
  • The Pizza Stop
    2 min walk
  • Tapas 177
    9 min walk

About this property

Wyndham Rochester Downtown

Hotel near Strong
You can look forward to laundry facilities, a bar, and a 24-hour gym at Wyndham Rochester Downtown. At the two on-site restaurants, enjoy breakfast, dinner, light fare, and al fresco dining. Free in-room WiFi and a business center are available to all guests.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and multilingual staff
  • An elevator, 5 meeting rooms, and a computer station
  • A gift shop, a banquet hall, and a vending machine
  • Guest reviews give good marks for the helpful staff
Room features
All 217 rooms boast comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 50-inch flat-screen TVs with premium channels
  • Recycling, mini fridges, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered self parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 6 to 13.95 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • River Club
  • State Street Bar & Grill

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference center (15,024 square feet of space)

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1968
  • Comprehensive recycling policy
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 6.00 to 13.95 per person
  • Covered self parking fee: USD 5 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rochester Plaza
Rochester Plaza Hotel
Holiday Inn Rochester Downtown Hotel
Holiday Inn Rochester Downtown
Holiday Inn Rochester
Holiday Inn Mayo Clinic
Rochester Holiday Inn

Frequently asked questions

Is Wyndham Rochester Downtown pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 50.00 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 5 per day.

What time is check-in at Wyndham Rochester Downtown?

Check-in begins at 3:00 PM.

What time is check-out at Wyndham Rochester Downtown?

Check-out is at 11 AM.

Where is Wyndham Rochester Downtown located?

Located in Downtown Rochester, this hotel is within 1 mi (2 km) of Genesee River and Strong. Blue Cross Arena and Rochester Riverside Convention Center are also within 10 minutes. Rochester Station is 14 minutes by foot.

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Reviews

Wyndham Rochester Downtown Reviews

6.2

6.6

Cleanliness

7.6

Location

7.0

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 217 out of 1001 reviews
Rating 8 - Good. 221 out of 1001 reviews
Rating 6 - Okay. 157 out of 1001 reviews
Rating 4 - Poor. 159 out of 1001 reviews
Rating 2 - Terrible. 247 out of 1001 reviews

Reviews

8/10 Good

Lisa

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There was No parking, 1 elevator worked, no hot water not even warm, the restaurant was not open, the bar was not open. Our room was spacious, beds were comfy. Staff was nice
Stayed 1 night in Mar 2026

2/10 Terrible

Keisha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a two-night stay at this hotel. I am part of the planning committee for convention that happens annually. This was our second year of a 4-year contract. Despite working with the hotel the prior year and communications with the hotel management over the last 6 months.... There was no staff. Members of the convention cooked the food for the banquet and also served. Members set up and broke down all the events including the banquet. Members fixed the boiler that left everyone with no hot water. Only a quarter of the common restrooms worked and the ones at worked had no toilet paper or paper towel and smell horrible. Only one elevator for the entire building was working. And I went through eight key cards, got stuck on the elevator that didn't let me off at my floor and watch that happen to many many others, multiple times. It was actually shocking. Not one soul available to make the 18,000 gallons of coffee needed or the pizza to feed a thousand guests morning noon and night. Years of preparation down the drain due to poor management. Staff literally quitting hours before a banquet for 500 guests! And another member of the committee got their car stolen, so there's that! Wyndham this was absolutely unacceptable and paying guests should definitely be compensated. And the hotel contract should be nil and void. I stand with everyone involved in saying that this weekend should be completely refunded to the convention committee and to the paying guests
Stayed 2 nights in Mar 2026

2/10 Terrible

Joshua

Disliked: Cleanliness, property conditions & facilities
The room didn’t exist!
Stayed 1 night in Feb 2026

10/10 Excellent

Regils

Liked: Cleanliness, property conditions & facilities
Muy lindo y limpio
Stayed 4 nights in Dec 2025

2/10 Terrible

Curtis

Disliked: Cleanliness, amenities, property conditions & facilities
No hot water. No refund.
Stayed 1 night in Nov 2025

10/10 Excellent

Jonnathon

Liked: Cleanliness, staff & service, property conditions & facilities
Couldn't believe it, restaurant was not open no breakfast , For the price, i expected better
Stayed 1 night in Dec 2025

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, amenities
The room was less than clean. It was in need of a deep cleaning. The shades had stains. The vent hadn't clean in a long time. There was no remote for the tv. The place looked worn down. The front desk was not knowledgable of the area. Also the front door was not working properly.
Stayed 1 night in Oct 2025

2/10 Terrible

Beth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a continuous line at the front desk and we had to go back down 4 times cause the key cards did not open our room. There was NO phone in the room at all! Elevators were horrible and slow.
Stayed 1 night in Nov 2025

4/10 Poor

James

Disliked: Amenities, property conditions & facilities
First room had no sheets on the beds, the toilet in the second room ran non-stop. Very low quality for the price.
Stayed 1 night in Nov 2025

6/10 Okay

Craig

Disliked: Staff & service, amenities
The room was clean. The bathroom had some unknown substance on the ceiling in a couple places. The way the coffee pot was plugged into the lamp, which was plugged into an extension, which was plugged into another extension, which had another lamp and refrigerator plugged into it was surely a fire hazard. One elevator to rule them all.
Stayed 1 night in Nov 2025

6/10 Okay

Patricia

Disliked: Amenities, property conditions & facilities
Room was clean. Convenient to BlueCross Arena for concert. When we arrived there was a security person who was swearing and talking about shooting someone. Scared us.
Stayed 1 night in Nov 2025

6/10 Okay

Christine

Disliked: Cleanliness, amenities, property conditions & facilities
Staff nice, room in poor condition, hotel not very clean
Stayed 1 night in Nov 2025

8/10 Good

Vilmaris

Liked: Staff & service, property conditions & facilities
Desayunó no estaba disponible ni comida en la estadía nunca limpiaron la habitación aunque fueron pocos dias
Stayed 2 nights in Nov 2025

6/10 Okay

Madeline

Disliked: Amenities, property conditions & facilities
Room was clean but very outdated
Stayed 2 nights in Nov 2025

10/10 Excellent

GREGORY

Liked: Cleanliness, staff & service, amenities
room was great
Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing as always.
Stayed 1 night in Nov 2025

10/10 Excellent

Sharon

Liked: Cleanliness, property conditions & facilities
Nice room and the hotel was clean and the staff were friendly and helpful.
Stayed 3 nights in Oct 2025

2/10 Terrible

christine

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel was under construction and not listed as such! Elevator was NOT working and rooms were semi-clean.
Stayed 1 night in Oct 2025

2/10 Terrible

Willie Lee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at the Wyndham was terrible. I arrived ontime for my 3pm check in. Myself, and other guests, had to wait FIVE HOURS rooms to be ready. The environment around the hotel was dirty and unsafe. Inside the hotel the main elevator was broken, forcing the use of the filthy service elevator. My room was 62 degrees and staff could not do anything to help me. When a refund or discount was mentioned to the hotel, they were unhelpful and nasty towards me. I left after one night and would NEVER recommend anyone to stay here.
Stayed 2 nights in Oct 2025

4/10 Poor

Diane

Disliked: Property conditions & facilities
This is a very basic hotel that is not worth the money. They do not even give you water to drink, there is no room service option and the elevators were broken and had to use the service elevators the whole time. AND IT was $300 a night.
Stayed 1 night in Oct 2025

2/10 Terrible

Kristen

Disliked: Staff & service, amenities, property conditions & facilities
We booked this property at the last minute. I would have done more research if I had time. The property is very outdated and needs many upgrades. The sliding doors going into the hotel were not working. There were soiled linens in the hallway when we arrived. There was food still in the refrigerator of our cleaned room. There was another guest who continued to smoke weed on our floor. After we complained, it did not top. There was only one functioning elevator when we arrived, and by mid-stay, that elevator was broken, so we had to climb up 6 flights of stairs to get to our room each time we went out. Then, after climbing up 6 flights, our keys stopped working. There wasn't a free breakfast as advertised. Lastly, when we went to check out the gym, there were only 2 dumbbells. I suggest closing down this hotel until renovations can be completed. Paying over $200 a night for this type of sty is ridiculous.
Stayed 2 nights in Oct 2025

2/10 Terrible

Kirsten

Disliked: Staff & service, property conditions & facilities, room comfort
Front desk staff was horrible. Rooms are in disgusting condition
Stayed 1 night in Oct 2025

2/10 Terrible

Reilly Walsh

Disliked: Cleanliness, staff & service, property conditions & facilities
No heat—in Rochester, in late October, (low today was 42) because it was explained the owner had decided not to turn the heat on. This was not disclosed, and the refused to give me my money back. Place is a mess—elevators don’t work, water is cold. I want my money back.
Stayed 1 night in Oct 2025

2/10 Terrible

Daylin

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Our experience was horrible. We just stayed for one night and the main elevators weren’t working, we had to take the service elevator which it was in a very hide area after we got into the room we noticed it was cold, check the heater and it was 62 Fahrenheit we set it up to 72 but it wasn’t working, after and hour or so we called the front desk and told them the heater wasn’t working and she said they don’t start the heater until the end of the month but she would send somebody to check who never showed up. Finally we open all the pips in the bathroom with hot water and hardly the room reached 64 F. I wouldn’t recommend this hotel to anybody.
Stayed 1 night in Oct 2025

2/10 Terrible

Katie

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The building had not yet turned on the heat in mid-October, so my room was freezing. They provided a space heater, but I could not run it overnight because that's a fire hazard. The elevator was not working, so I
Stayed 2 nights in Oct 2025