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Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

3.0 star property
Hotel in Rochester with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

Exterior
Property amenity
Exterior
Bar (on property)
Property amenity
Holiday Inn Hotel & Suites Rochester - Marketplace is conveniently near the University of Rochester. Guests appreciate amenities like dry cleaning, a business center, and in-room WiFi. The indoor pool and fitness center are perfect for relaxing or energizing after a busy day.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pool
  • Housekeeping

Room options

Check availability for these dates

Tonight

Sep 13 - Sep 14
Check availability for tonight Sep 13 - Sep 14

Tomorrow

Sep 14 - Sep 15
Check availability for tomorrow Sep 14 - Sep 15
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(42 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed - double
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Wet Bar)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed (Wet Bar)

7.4 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed - double
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications)

7.8 out of 10
Good
(12 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

8.4 out of 10
Very good
(39 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
800 Jefferson Rd, Rochester, NY, 14623

What's nearby

  • Monroe Community College - 14 min walk - 0.8 miles
  • Marketplace Mall - 15 min walk - 0.8 miles
  • University of Rochester - 6 min drive - 3.4 miles
  • Strong Memorial Hospital - 6 min drive - 3.4 miles
  • Rochester Institute of Technology - 7 min drive - 4.8 miles

Getting around

  • Rochester Station - 17 min drive
  • Greater Rochester Intl. Airport (ROC) - 14 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Shake Shack - ‬5 min walk
  • ‪Taco Bell - ‬6 min walk
  • ‪Panera Bread - ‬7 min walk

About this property

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

Hotel near University of Rochester
Consider a stay at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG and take advantage of dry cleaning/laundry services, a bar, and a gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a restaurant.
Additional perks include:
  • An indoor pool along with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and express check-out
  • Smoke-free premises, free newspapers, and a ballroom
  • Guest reviews speak highly of the helpful staff
Room features
All 120 rooms feature comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 37-inch HDTVs with premium channels
  • Refrigerators, microwaves, and free infant beds

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 9:30 AM for a fee
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4,300 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pool use is for registered hotel guests only.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Marketplace
Holiday Inn Hotel Rochester
Holiday Inn Hotel Rochester Marketplace
Holiday Inn Marketplace
Holiday Inn Rochester Marketplace
Holiday Inn Hotel Suites Rochester Marketplace
Holiday Inn Hotel Suites Rochester Marketplace an IHG Hotel
"Holiday Inn Hotel Suites Rochester Marketplace an IHG Hotel"
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG Hotel

Frequently asked questions

Does Holiday Inn Hotel & Suites Rochester - Marketplace by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn Hotel & Suites Rochester - Marketplace by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Hotel & Suites Rochester - Marketplace by IHG located?

Situated near the airport, this hotel is within 1 mi (2 km) of Marketplace Mall and Monroe Community College. Tim Hortons Iceplex and Fair and Expo Center are also within 3 mi (5 km).

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Reviews

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG Reviews

8.0

Very Good

8.4

Cleanliness

8.6

Location

8.2

Staff & service

7.8

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 437 out of 1003 reviews
Rating 8 - Good. 291 out of 1003 reviews
Rating 6 - Okay. 143 out of 1003 reviews
Rating 4 - Poor. 66 out of 1003 reviews
Rating 2 - Terrible. 66 out of 1003 reviews

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family-Friendly/Traveling alone I am careful where I stay, I felt safe and comfortable here.
Stayed 1 night in Sep 2025

8/10 Good

Jacob

Liked: Amenities
Nice location for shops
Stayed 1 night in Jul 2025

10/10 Excellent

MAHALA

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking, Friendly Staff, The building was so clean, pool area was amazing, free cookies, great breakfast ( they need a waffle maker 👨‍🍳). Great location that’s near all.
Stayed 1 night in Aug 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed Rochester property very much
Stayed 1 night in Jul 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place and friendly staff for a quick stay while traveling
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when we drop off or pick up our son for college. The rooms are always clean and hotel itself is very spacious. Continental breakfast is complimentary when we're here. Not sure about other times of year. The area is walkable to many restaurants and stores.
Stayed 1 night in Aug 2025

8/10 Good

LIZANDRO

Liked: Cleanliness, staff & service, property conditions & facilities
Very satisfied
Stayed 1 night in Aug 2025

10/10 Excellent

BO

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean property.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Bar was not ppen on weekends due to staffing.
Stayed 6 nights in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with the view 🌧️
Stayed 1 night in Jun 2025

8/10 Good

loni

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff was rude about breakfast
Stayed 1 night in Jul 2025

2/10 Terrible

Karthik

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was overbooked and had to search for new hotel 11 in the night
Stayed 1 night in Aug 2025

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Environment
Stayed 1 night in Aug 2025

8/10 Good

Rebekah

Liked: Staff & service, amenities, property conditions & facilities
The hotel was fine. Our room was an "older style" room. There were some items that coule use a face-lift. Bathroom soap dispenser looked as if it was just used and not cleaned. Breakfast was not bad for the price.
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Clean, free breakfast,
Stayed 1 night in May 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk clerk that checked us in was incredibly helpful. We enjoyed our stay. The hotel was clean and quiet.
Stayed 1 night in May 2025

10/10 Excellent

Natlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place they even sent a text asking how my stay was thanks
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Liked: Staff & service, property conditions & facilities
The personal at the front desk.
Stayed 1 night in Jun 2025

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good enough

Good for what we needed.
Stayed 1 night in May 2025

6/10 Okay

SYAM

Bed was terrible. Rooms & hall ways kind of dark appearance with all the wall papers and dark carpets. Not pleasant looking.
Stayed 1 night in Jul 2025

6/10 Okay

Sarah

Liked: Staff & service
The lighting is so dark. Hallways were dirty. This place could definitely use some upgrades. I usually stay at the hotel across the street but decided to give this place a try. I’ll go back to my old place. It’s the same price.
Stayed 1 night in Jul 2025

8/10 Good

CURT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the highway and lots of restaurants
Stayed 3 nights in Apr 2025

10/10 Excellent

Jeanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night.

Nice place for a 1 night stay. Close to things.
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and the staff is wonderful!
Stayed 2 nights in Apr 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Quick trip to visit RIT. This hotel was perfect!
Stayed 1 night in Apr 2025

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