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Holiday Inn Express & Suites Rochester Webster by IHG

2.5 star property
Hotel with free breakfast, in the vicinity of George Eastman Museum

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Rochester Webster by IHG

Exterior
1 bedroom, in-room safe, desk, laptop workspace
Free daily buffet breakfast
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Roll-in Shower (Communications)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Renovated in 2019
Separate bedroom
Shower/tub combination
Hair dryer
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

1 bedroom, in-room safe, desk, laptop workspace

Suite

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Renovated in 2019
Separate bedroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Renovated in 2019
Separate bedroom
Shower/tub combination
Hair dryer
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Renovated in 2019
Separate bedroom
Shower/tub combination
Hair dryer
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Renovated in 2019
Separate bedroom
Shower/tub combination
Hair dryer
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Roll-in Shower (Communications)

Suite, 1 King Bed, Roll-in Shower (Communications) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Roll-in Shower (Communications)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Renovated in 2019
Separate bedroom
Sofa bed - double
Shower/tub combination
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Renovated in 2019
Separate bedroom
Shower/tub combination
Hair dryer
  • 40 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Room amenity

Suite, 1 King Bed (Additional Living Area)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Renovated in 2019
Separate bedroom
Sofa bed - double
Shower/tub combination
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Renovated in 2019
Separate bedroom
Shower/tub combination
Hair dryer
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Double Beds (Additional Living Area)

Room amenity

Suite, 2 Double Beds (Additional Living Area)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Renovated in 2019
Separate bedroom
Sofa bed - double
Shower/tub combination
  • 40 sq m
  • Sleeps 6
  • 2 Double Beds

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Exterior

Hampton Inn Rochester Webster

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8.8 out of 10, Excellent, 1,002 reviews
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About the neighborhood

Map
860 Holt Rd, Webster, NY, 14580

What's nearby

  • Seabreeze Amusement Park - 11 min drive - 7.9 miles
  • Strong - 17 min drive - 13.2 miles
  • George Eastman Museum - 17 min drive - 12.7 miles
  • St. John Fisher College - 18 min drive - 11.1 miles
  • University of Rochester - 21 min drive - 15.6 miles

Getting around

  • Rochester Station - 18 min drive
  • Greater Rochester Intl. Airport (ROC) - 26 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Wendy's - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Dairy Queen - ‬3 min drive
  • ‪Panera Bread - ‬11 min walk

About this property

Holiday Inn Express & Suites Rochester Webster by IHG

Hotel remodeled in 2019 and located near George Eastman Museum
Take advantage of a free breakfast buffet, dry cleaning/laundry services, and a 24-hour gym at Holiday Inn Express & Suites Rochester Webster by IHG. In addition to a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • A free area shuttle, an electric car charging station, and a banquet hall
  • ATM/banking services, smoke-free premises, and a 24-hour front desk
  • Free newspapers, coffee/tea in the lobby, and a front-desk safe
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 104 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Renovated entire property - June 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Webster
Holiday Inn Express Webster
Webster Holiday Inn Express
Holiday Inn Express Rochester Webster Hotel
Holiday Inn Express Rochester Webster
Holiday Inn Express Suites Rochester Webster
Holiday Inn Express Suites Rochester Webster by IHG
Holiday Inn Express Suites Rochester Webster an IHG Hotel
Holiday Inn Express & Suites Rochester Webster by IHG Hotel
"Holiday Inn Express Suites Rochester Webster an IHG Hotel"
Holiday Inn Express & Suites Rochester Webster by IHG Webster

Frequently asked questions

Does Holiday Inn Express & Suites Rochester Webster by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Holiday Inn Express & Suites Rochester Webster by IHG pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Holiday Inn Express & Suites Rochester Webster by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express & Suites Rochester Webster by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express & Suites Rochester Webster by IHG located?

Situated near the airport, this hotel is within 12 mi (20 km) of George Eastman Museum, Memorial Art Gallery, and Strong. Eastview Mall is 14.4 mi (23.2 km) away.

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Holiday Inn Express & Suites Rochester Webster by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 711 out of 1001 reviews
Rating 8 - Good. 204 out of 1001 reviews
Rating 6 - Okay. 48 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Always a great stay. Clean room, very comfortable. Nice breakfast options. Easy access to food and shopping.
Stayed 2 nights in May 2025

10/10 Excellent

Timothy J

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and helpful. The hotel was clean and the room was spacious.
Stayed 2 nights in May 2025

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed staying at a clean and quiet hotel. The staff were friendly and made us feel welcome.
Stayed 1 night in May 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is exemplary! They have ALL been so accommodating, kind, and friendly. The Manager, Alesia(sp?), is wonderful all around! She very clearly has the respect and appreciation of her staff, and is a great influence in leadership.
Stayed 2 nights in May 2025

8/10 Good

sudershan

Liked: Cleanliness, amenities, property conditions & facilities
It is close to Webster shopping complex but the hotel is very expensive for this location.
Stayed 1 night in May 2025

10/10 Excellent

Denise L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always friendly, helpful. Very clean. Breakfast is delicious.
Stayed 2 nights in May 2025

10/10 Excellent

Audra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a really nice welcoming experience. We have a range from 3 years to adult that visited and we absolutely all enjoyed the amenities
Stayed 1 night in Apr 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
I had a king suite. Honestly did not hear any noise during my 4-night stay. No toilets flushing or loud guests or traffic noise, even though it’s off a main highway. The QUIETEST hotel I’ve ever stayed in. Crazy! And super clean. I highly recommend.
Stayed 4 nights in Apr 2025

10/10 Excellent

Eumar Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was clean and expectedly good. thanks for this hotel recommendation
Stayed 2 nights in Mar 2025

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff very clean and Wonderful place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wherever I go I always check for a Holiday Inn Express. They are consistently good, comfortable and affordable.
Stayed 7 nights in Feb 2025

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Price almost double what I usually pay. I don’t mind that it was sold out but I mind the almost double price
Stayed 2 nights in May 2025

8/10 Good

Robert

Nice place to stay, enjoyed the breakfast.
Stayed 5 nights in Oct 2024

6/10 Okay

Marilyn

Room next door was too noisy
Stayed 2 nights in Apr 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet parking was super cool, and the restaurant was surprisingly excellent food.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was clean and comfortable, staff members were friendly and helpful -- it was great!
Stayed 3 nights in Nov 2024

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was nice and have some nice options, staff was good and location was great
Stayed 2 nights in Oct 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. The property and the staff were great. The only issue was that they did not take care of the ice in the lot in front of the hotel. It was very slippery and difficult to walk around.
Stayed 1 night in Feb 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was convenient and the staff and hitel itself was amazing. Will definitely stay again
Stayed 2 nights in Nov 2024

10/10 Excellent

Anne

Quick and easy checkin
Stayed 1 night in Dec 2024

8/10 Good

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and had nice, updated rooms. The beds and pillows were very comfortable and our room was the perfect temperature. Lots of TV channels for my kids to choose from, which they enjoyed. The pool and hot tub were nice, although the pool water was a little bit cloudy. We also enjoyed the breakfast, and it was nice that there were hot items to choose from as well. The first day the breakfast was busy, and it would have been nice to have a few more items replenished (milk, eggs), however the second day was not busy at all and there was lots of everything to choose from. Overall, we were pleased with this hotel and would return if we are visiting the Rochester area again!
Stayed 2 nights in Mar 2025

10/10 Excellent

Zackary

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property to stay at
Stayed 3 nights in Jun 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in Webster and Rochester. Great staff. Clean rooms.
Stayed 3 nights in Nov 2024