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Holiday Inn Express & Suites Rochester Webster by IHG

2.5 star property
Hotel with free breakfast, in the vicinity of George Eastman Museum

Choose dates to view prices

Just minutes from George Eastman Museum, Holiday Inn Express & Suites Rochester Webster offers a practical base. Guests enjoy a free breakfast buffet, in-room WiFi, and dry cleaning services. The property features an indoor pool and a 24-hour gym for relaxation or workouts.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Renovated in 2019
Shower/tub combination
Hair dryer
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Renovated in 2019
Shower/tub combination
Hair dryer
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(44 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Renovated in 2019
Shower/tub combination
Hair dryer
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Renovated in 2019
Shower/tub combination
Hair dryer
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(52 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Renovated in 2019
Shower/tub combination
Hair dryer
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Room amenity

Suite, 1 King Bed (Additional Living Area)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Renovated in 2019
Sofa bed - double
Shower/tub combination
Hair dryer
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite

In-room safe, desk, laptop workspace, iron/ironing board

Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Renovated in 2019
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Renovated in 2019
Shower/tub combination
Hair dryer
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds (Additional Living Area)

Room amenity

Suite, 2 Double Beds (Additional Living Area)

8.8 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Renovated in 2019
Sofa bed - double
Shower/tub combination
Hair dryer
  • 40 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Suite, 1 King Bed, Accessible (Communications) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Renovated in 2019
Sofa bed - double
Shower/tub combination
Hair dryer
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
860 Holt Rd, Webster, NY, 14580

What's nearby

  • North Ponds Park - 2 min walk - 0.1 miles
  • Towne Center at Webster - 11 min walk - 0.6 miles
  • Veterans Memorial Park - 16 min walk - 0.9 miles
  • Strong - 18 min drive - 17.4 miles
  • Eastview Mall - 23 min drive - 24.9 miles

Getting around

  • Rochester Station - 18 min drive
  • Greater Rochester Intl. Airport (ROC) - 26 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪7-Eleven at Sunoco - ‬3 min drive
  • ‪Panera Bread - ‬11 min walk
  • ‪Dunkin' - ‬2 min drive
  • ‪Chipotle Mexican Grill - ‬9 min walk

About this property

Holiday Inn Express & Suites Rochester Webster by IHG

Hotel remodeled in 2019 and located near Strong
Take advantage of a free breakfast buffet, dry cleaning/laundry services, and a 24-hour gym at Holiday Inn Express & Suites Rochester Webster by IHG. In addition to a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • A free area shuttle, coffee/tea in the lobby, and free newspapers
  • ATM/banking services, a banquet hall, and a 24-hour front desk
  • Meeting rooms, laundry services, and smoke-free premises
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 104 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

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  • Breakfast included
  • Pet friendly
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8.8 out of 10, Excellent, 1,001 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free area shuttle

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,002 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Renovated entire property - June 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Webster
Holiday Inn Express Webster
Webster Holiday Inn Express
Holiday Inn Express Rochester Webster Hotel
Holiday Inn Express Rochester Webster
Holiday Inn Express Suites Rochester Webster
Holiday Inn Express Suites Rochester Webster by IHG
Holiday Inn Express Suites Rochester Webster an IHG Hotel
Holiday Inn Express & Suites Rochester Webster by IHG Hotel
"Holiday Inn Express Suites Rochester Webster an IHG Hotel"
Holiday Inn Express & Suites Rochester Webster by IHG Webster

Frequently asked questions

Does Holiday Inn Express & Suites Rochester Webster by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Holiday Inn Express & Suites Rochester Webster by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Holiday Inn Express & Suites Rochester Webster by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express & Suites Rochester Webster by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express & Suites Rochester Webster by IHG located?

Situated near the airport, this hotel is within 12 mi (20 km) of George Eastman Museum, Memorial Art Gallery, and Strong. Eastview Mall is 14.4 mi (23.2 km) away.

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Reviews

Holiday Inn Express & Suites Rochester Webster by IHG Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.4

Staff & service

9.2

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 723 out of 1000 reviews
Rating 8 - Good. 193 out of 1000 reviews
Rating 6 - Okay. 49 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

Reviews

10/10 Excellent

Lorna

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless & staff very friendly. Breakfast served by friendly staff & also spotless. Great stay.
Ponds with walkway behind hotel. Great for a morning walk .
Stayed 6 nights in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities throughout were very clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whenever I'm in Rochester, the Holiday inn Express in Webster will be my hotel of choice. Excellent staff clean rooms and a good location to get in out of the city.
Stayed 4 nights in Oct 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Nice staff. Good breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in Oct 2025

8/10 Good

Lisa

The lady checking us in was nice and friendly. Room was clean.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve stayed here many times and it never disappoints.
Stayed 2 nights in Sep 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 4 nights in Aug 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every time we are in town.
Stayed 3 nights in Aug 2025

10/10 Excellent

Niki

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous location with immediate walkable access to North Pond's Park, clean rooms, comfy beds, friendly staff, and the continental breakfast was better than what you'd typically find at a hotel. Great stay!
Stayed 4 nights in Aug 2025

10/10 Excellent

Gary F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very clean and bedding/pillows quite comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff was very friendly and helpful. Perfect hotel for our family.
Stayed 1 night in Aug 2025

10/10 Excellent

Jason D

Liked: Cleanliness, staff & service, property conditions & facilities
Always great.
Stayed 6 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast
Stayed 3 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Amenities
Nice staff clean room
Stayed 1 night in Aug 2025

10/10 Excellent

PRAMOD

Liked: Amenities
All of the above mentioned in your suggestions.
Stayed 3 nights in Oct 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, roomy, couldn't have been better.
Stayed 2 nights in Aug 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was only an overnight stay but it was absolutely wonderful! Tristan was at the front desk checking us in and he was super friendly and knowledgeable! Very professional and personable!! Room was exactly what we needed for the evening and breakfast the next morning was perfect!
Stayed 2 nights in Aug 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

I would rate this hotel ten stars over the top if possible. Very friendly, very clean and quiet, very accommodating, great breakfast and many other amenities all at an affordable price. Our compliments to the staff and property.
Stayed 1 night in Aug 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and staff are just plain awesome. Especially for the price.
Stayed 2 nights in Aug 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Last minute stay! I tried to book directly from Holiday Inn but they cost almost $100 more than Expedia!!! The room was very clean and large! The elevators and hallways were not clean! Lots of dirt and mud in elevators and trash outside of rooms. Will stay again because it was clean and quiet
Stayed 1 night in Sep 2025

10/10 Excellent

Chiaki

Liked: Cleanliness, amenities
Probably need to upgrade your washer and dryer. We normally come yearly for an entire week, and we like to wash everything before heading home. But the staff were amazing! ❤️
Stayed 7 nights in Sep 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s the best

It is the best place to stay in the Webster, NY area.
Stayed 1 night in Jun 2025

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again.
Stayed 1 night in Apr 2025
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