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Hilton Garden Inn Rochester/Pittsford

3.0 star property
Travelers gather around the lobby fireplace for warmth or use express check-out. Enjoy the indoor pool and lobby coffee and tea service.

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Photo gallery for Hilton Garden Inn Rochester/Pittsford

Terrace/patio - Hilton Garden Inn Rochester/Pittsford (Pittsford)
Exterior - Hilton Garden Inn Rochester/Pittsford (Pittsford)
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers - Hilton Garden Inn Rochester/Pittsford (Pittsford)
Suite, 1 King Bed, Jetted Tub (Manhattan Suite) | Living area | 37-inch TV with premium channels - Hilton Garden Inn Rochester/Pittsford (Pittsford)
Fitness facility - Hilton Garden Inn Rochester/Pittsford (Pittsford)
Located in the shopping district, Hilton Garden Inn Rochester/Pittsford welcomes guests with a lobby fireplace and dry cleaning services. Relax in the indoor pool or enjoy meals at the Garden Grille and Bar. Free in-room WiFi and express check-in complement the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 30 of 30 rooms

View all photos for Standard Room, 1 King Bed

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

8.2 out of 10
Very good
(29 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Separate Living Area (Windsor Suite)

Suite, 1 King Bed, Separate Living Area (Windsor Suite) | Living area | 37-inch TV with premium channels

Suite, 1 King Bed, Separate Living Area (Windsor Suite)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(28 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing Accessible)

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Hearing Accessible)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(11 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(5 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Separate Living Area, Hearing Accessible (Hickory Suite)

Suite, 1 King Bed, Separate Living Area, Hearing Accessible (Hickory Suite) | Blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Separate Living Area, Hearing Accessible (Hickory Suite)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Lower Terrace Level (Mandarin Suite)

Suite, 1 King Bed, Lower Terrace Level (Mandarin Suite) | Blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Lower Terrace Level (Mandarin Suite)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Jetted Tub (Manhattan Suite)

Suite, 1 King Bed, Jetted Tub (Manhattan Suite) | Living area | 37-inch TV with premium channels

Suite, 1 King Bed, Jetted Tub (Manhattan Suite)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Jetted Tub (Safari Suite)

Suite, 1 King Bed, Jetted Tub (Safari Suite) | Living area | 37-inch TV with premium channels

Suite, 1 King Bed, Jetted Tub (Safari Suite)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed (Drinks & Snacks)

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed (Drinks & Snacks)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds (Drinks & Snacks)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed with Sofa bed

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(6 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

1 King Hearing Impaired

  • Sleeps 2
  • Free wired internet

Premium Guest Room With 1 King Bed And In-Room Drinks-Snacks

  • Sleeps 2
  • Free wired internet

2 Queen Premium With In-Room Drink

  • Sleeps 4
  • Free wired internet

2 Queen Hearing Impaired

  • Sleeps 4
  • Free wired internet

Windsor Suite King Bed Living Area

  • Sleeps 2
  • Free wired internet

Mandarin Suite King Bed Terrace Level

  • Sleeps 2
  • Free wired internet

Safari Suite King Bed Whirlpool

  • Sleeps 2
  • Free wired internet

Mobility Access Queen Room with tub

  • Sleeps 4
  • Free wired internet

Mobility Access King Room with Roll in Shower

  • Sleeps 2
  • Free wired internet

Two Queen Room

  • Sleeps 4
  • Free wired internet

Hickory King Suite

  • Sleeps 2
  • Free wired internet

Mobility Hearing Access Queen Room with Tub

  • Sleeps 4
  • Free wired internet

Manhattan King Suite

  • Sleeps 2
  • Free wired internet

View all photos for King Room with Pull Out Sofa

Bathroom | Free toiletries, hair dryer, towels, soap

King Room with Pull Out Sofa

  • Sleeps 4
  • Free wired internet

King Room

  • Sleeps 2
  • Free wired internet

About the neighborhood

Located in Pittsford, Hilton Garden Inn Rochester/Pittsford is in a shopping district. Strong and Riedman Fish Hatchery are local attractions and those in the mood for shopping can visit Eastview Mall and Pittsford Plaza. Nazareth College Arts Center and Penfield Arts Center are also worth visiting. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as hiking/biking trails. Visit our Pittsford travel guide
Map
800 Pittsford Victor Rd, Pittsford, NY, 14534

What's nearby

  • Strong
    Strong
    22 min drive - 12.5 miles
  • Rush Rhees Library in University of Rochester, New York State, USA
    University of Rochester
    27 min drive - 15.9 miles
  • Powder Mills Park
    18 min walk - 1.0 mile
  • Rochester Institute of Technology
    23 min drive - 17.2 miles
  • CMAC Performing Arts Center
    31 min drive - 25.5 miles

Getting around

  • Rochester Station
    15 min drive
  • Greater Rochester Intl. Airport (ROC)
    19 min drive

Restaurants

  • McDonald's
    6 min drive
  • Dunkin'
    5 min drive
  • Starbucks
    5 min drive
  • Dunkin'
    5 min walk
  • Karen's Bar
    5 min drive

About this property

Hilton Garden Inn Rochester/Pittsford

Hotel in a shopping district
Consider a stay at Hilton Garden Inn Rochester/Pittsford and take advantage of a terrace, dry cleaning/laundry services, and a fireplace in the lobby. The on-site restaurant, Garden Grille and Bar, offers breakfast and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities such as a bar and a 24-hour gym.
You'll also enjoy the following perks during your stay:
  • An indoor pool along with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A banquet hall, wedding services, and a TV in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All 107 rooms boast comforts such as air conditioning, as well as amenities like free internet. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • 37-inch TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Grille and Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,938 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1987
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors app mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Pittsford
Hilton Garden Inn Rochester Pittsford Hotel
Hilton Garden Inn Rochester Hotel Pittsford
Hilton Garden Inn Rochester Pittsford
Rochester Hilton Garden Inn
Brookwood Hotel Pittsford
The Brookwood Hotel Pittsford
Hilton Rochester Pittsford
Hilton Garden Inn Rochester Pittsford
Hilton Garden Inn Rochester/Pittsford Hotel
Hilton Garden Inn Rochester/Pittsford Pittsford
Hilton Garden Inn Rochester/Pittsford Hotel Pittsford

Frequently asked questions

Does Hilton Garden Inn Rochester/Pittsford have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Hilton Garden Inn Rochester/Pittsford pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Rochester/Pittsford?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available from noon–5:00 PM.

What time is check-out at Hilton Garden Inn Rochester/Pittsford?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hilton Garden Inn Rochester/Pittsford located?

Situated in a shopping district, this hotel is within 1 mi (2 km) of Erie Canal and Powder Mills Park. Riedman Fish Hatchery and Eastview Mall are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Garden Inn Rochester/Pittsford Reviews

8.6

Excellent

9.0

Cleanliness

9.0

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 524 out of 1000 reviews
Rating 8 - Good. 295 out of 1000 reviews
Rating 6 - Okay. 114 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Beverly

Liked: Cleanliness
Clean .friendly staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities
Staff very friendly and efficient. Nice to see some hotels still service the rooms daily
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
The staff was so friendly. Kate was really nice when I checked in late Monday. The bartenders were all great. The room was clean. Food at the bar was good. Only complaint: the pillows on the bed weren't great. Could have a little more variety on firm vs. soft.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the hotel was quiet.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
Great location close to the trail.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Mary

We did not eat at the hotel, nor did we use the refrigerator. Room clean, comfortable bed, couch, chair. Microwave good. Staff pleasant and helpful. Hotel easily accessible from highway.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Daniel is the best! He is so kind, and goes out of his way to be helpful
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Theodore

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and well-stocked. The staff was very friendly. I am amazed that this has been the BEST Hilton Garden Inn that I've stayed at....much better than the one at BWI airport, Solomons Is MD, and Virginia Beach VA. A large and reasonable fitness room, a warm pool area with a hot tub that operates. quiet rooms, and plenty of parking.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant was a surprising plus. The breakfast and dinner menus had good choices. Staff services were excellent.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Alexanne

Liked: Cleanliness, staff & service, amenities
Great hotel. Helpful and very welcoming staff!
Stayed 1 night in Jun 2025
Verified

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

The rooms are large and the bathroom was large. Great place for families.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean accommodations
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Hilton Garden Inn Rochester/ Pittsford to be conveniently located to the Buffalo Bills training camp. It was close, easy to park, refreshing pool and a super kind staff. We were delighted with our stay. Thank you!
Stayed 1 night in Jul 2025
Verified

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in May 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick weekend trip

Clean, everything I needed, great location.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Dawana

Really comfortable and clean staff was nice food was perfect
Stayed 1 night in Feb 2024
Verified

8/10 Good

Sarah

Clean and comfortable
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Diane

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms were old and worn. We were on the terrace level (aka) the basement and it was a bit musty. The main level was nice. The staff was very nice. And the water pressure was good!
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Rex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very pretty from the exterior in a good, convenient location. Rooms were spacious and beds were comfortable. The bathroom had a slow moving drain in the sink and the carpets needed a good cleaning.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Heather

Liked: Amenities, property conditions & facilities
The hotel is great—great breakfast, firepit outside, comfortable rooms. Unfortunately, there wasn’t any housekeeping for 2/3 days that we were there.
Stayed 3 nights in May 2025
Verified

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here and the pool. Just wish the chlorine smell wasn’t so strong
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Laverne

Liked: Cleanliness
It was very cozy and festive for the Holidays! The beds were comfortable!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Nice hotel with a small restaurant. They had music the Friday night we stayed. Rooms were clean and bed was comfortable.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

DE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful Suite was nice, staff very friendly
Stayed 1 night in Jun 2024