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Hampton Inn & Suites Rochester Downtown

2.5 star property
Guests can start their day with a satisfying breakfast before enjoying the indoor pool or working out at the 24-hour gym in downtown Rochester

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Photo gallery for Hampton Inn & Suites Rochester Downtown

Restaurant - Hampton Inn & Suites Rochester Downtown (Rochester)
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Exterior - Hampton Inn & Suites Rochester Downtown (Rochester)
Bar (on property) - Hampton Inn & Suites Rochester Downtown (Rochester)
Lobby - Hampton Inn & Suites Rochester Downtown (Rochester)
Hampton Inn & Suites Rochester Downtown offers standout amenities in the city's heart. Relax in the indoor pool, use the roundtrip airport shuttle, and enjoy the on-site restaurant, bar, electric car charging station, and helpful staff.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

55-inch Smart TV with satellite channels, Netflix, streaming services

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

Hair dryer, towels, soap, shampoo

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

55-inch Smart TV with satellite channels, Netflix, streaming services

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Refrigerator & Microwave

9.8 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hair dryer, towels, soap, shampoo

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Refrigerator & Microwave (Wet bar)

Suite, 1 King Bed, Refrigerator & Microwave (Wet bar) | Living area | 55-inch Smart TV with satellite channels, Netflix, streaming services

Suite, 1 King Bed, Refrigerator & Microwave (Wet bar)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Refrigerator & Microwave

Room, Multiple Beds, Refrigerator & Microwave | Hypo-allergenic bedding, in-room safe, blackout drapes

Room, Multiple Beds, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Refrigerator & Microwave

9.8 out of 10
Exceptional
(43 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

King Studio Suite With Microwave, Fridge And Wet Bar

  • Sleeps 4

Guest Room With 2 Queen Beds, Mobility Accessible Roll-in Shower

  • Sleeps 4

King Room-Hearing Accessible

  • Sleeps 2

1 King-1 Bunk Bed W/2 Twins Microw/Fridge

  • Sleeps 4

Studio With 1 King Bed-Hearing Accessible And Sofa Bed

  • Sleeps 4

2 Queen Beds With Microwave And Fridge

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Studio With Roll-in Shower-Mobility Accessible

  • Sleeps 4

Suite With 1 King Bed, Microwave, Fridge And Wet Bar

  • Sleeps 2

King Room With Microwave And Fridge

  • Sleeps 2

About the neighborhood

Located in Downtown Rochester, a neighborhood in Rochester, Hampton Inn & Suites Rochester Downtown is near the airport and near a train station. Strong and ARTWalk are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Park Avenue and Village Gate. Looking to enjoy an event or a game while in town? See what's happening at Blue Cross Arena or Innovative Field. Guests love the hotel's location for the sightseeing. Visit our Rochester travel guide
Map
101 South Union Street, Rochester, NY, 14607

What's nearby

  • Strong
    Strong
    5 min walk - 0.3 miles
  • Rochester Museum and Science Center
    Rochester Museum and Science Center
    13 min walk - 0.7 miles
  • Park Avenue
    3 min walk - 0.2 miles
  • Eastman School of Music
    8 min walk - 0.5 miles
  • Blue Cross Arena
    16 min walk - 0.9 miles

Getting around

  • Rochester Station
    6 min drive
  • Greater Rochester Intl. Airport (ROC)
    13 min drive

Restaurants

  • Dunkin'
    7 min walk
  • Burger King
    8 min walk
  • Spotted Octopus
    4 min walk
  • Albunn Coffee House
    9 min walk
  • Bill Gray's Skyliner
    4 min walk

About this property

Hampton Inn & Suites Rochester Downtown

Hotel near Strong
A free breakfast buffet, a free roundtrip airport shuttle, and a bar are just a few of the amenities provided at Hampton Inn & Suites Rochester Downtown. In addition to a 24-hour gym and a restaurant, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Additional perks include:
  • An indoor pool
  • Free self parking
  • An electric car charging station and a 24-hour front desk
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 126 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and free rollaway/extra beds
  • Hair dryers and shampoo
  • 55-inch Smart TVs with Netflix, streaming services, and satellite channels
  • Heating, daily housekeeping, and phones

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Hilton Garden Inn Rochester Downtown, NY
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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)

Accessibility

  • Area rugs in public areas
  • Tile flooring in public areas

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with cable/satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Important information

Optional extras

  • Pet deposit: USD 75.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Hampton & Suites Rochester
Hampton Inn & Suites Rochester Downtown Hotel
Hampton Inn & Suites Rochester Downtown Rochester
Hampton Inn & Suites Rochester Downtown Hotel Rochester

Frequently asked questions

Does Hampton Inn & Suites Rochester Downtown have a pool?

Yes, this property has an indoor pool.

Is Hampton Inn & Suites Rochester Downtown pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 75.00 per night and a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hampton Inn & Suites Rochester Downtown?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Hampton Inn & Suites Rochester Downtown?

Check-out is at 11:00 AM.

Does Hampton Inn & Suites Rochester Downtown provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 7:00 AM–11:00 PM on request.

Where is Hampton Inn & Suites Rochester Downtown located?

Located in Downtown Rochester, this hotel is within a 10-minute walk of Strong, Manhattan Square Park and Ice Rink, and Geva Theatre Center. Park Avenue and Rochester Contemporary Art Center are also within 10 minutes. Rochester Station is 23 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hampton Inn & Suites Rochester Downtown Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 508 out of 632 reviews
Rating 8 - Good. 85 out of 632 reviews
Rating 6 - Okay. 28 out of 632 reviews
Rating 4 - Poor. 6 out of 632 reviews
Rating 2 - Terrible. 5 out of 632 reviews

Reviews

Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights, the hotel was very clean, up to date, friendly staff, breakfast was good.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Hoonjoo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, Kind staff, Good breakfast.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and the room was clean and comfortable. The staff were nice, helpful, and available. The neighborhood where the hotel is located is very artsy and fun.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Location was great, and appreciate the free parking! Also a very nice bar and breakfast area.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and we appreciated the shuttle to the airport.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jinghong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and clean,staff are friendly.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Zarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool for little kiddos. Perfect location for visiting the Strong Museum. Very enjoyable breakfast spread. Staff was incredibly friendly.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Django

Liked: Cleanliness, property conditions & facilities
Room and service were exceptional
Stayed 1 night in Jan 2026
Verified

8/10 Good

JENNIFER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was updated, spacious, and clean. Free breakfast was good. Staff was friendly. Parking lot was small but you can park in the museum of play lot and get it validated at the hotel.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Max

Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice, room was very clean
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

fawn

Liked: Cleanliness, amenities, property conditions & facilities
Nice friendly staff...room very clean
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Teresita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager Tanner was most helpful in figuring out a solution for my stay. Other staff members were great! Thank you!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Cyril

Liked: Cleanliness, amenities, property conditions & facilities
Clean and nice property. Friendly Staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nofa

Liked: Cleanliness, amenities, property conditions & facilities
We love staying here! We went to the strong museum and it was conveniently nearby (walking distance). Breakfast is very good and it is very family friendly! We have stayed before, and I would stay again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

steve

Liked: Cleanliness, amenities, property conditions & facilities
Our room was great, we loved the area, and Tanner at the desk was excellent
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, amenities, property conditions & facilities
Came to Rochester for the strong museum and chose this hotel due to its proximity. Check in and check out were both very easy and fast, the room was spotless. The breakfast buffet in the morning was great for the kids. We had dinner at Lila’s and I loved that they had a kids menu; we did not have time to use the pool during our stay but it looked great. Overall we enjoyed our stay and highly recommend.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel staff, nice and clean rooms, breakfast was great. Very close to Strong museum, will come back again
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, amenities
Room was super clean, spacious and updated. Staff was very friendly and helpful.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alicia

Clean. And helpful staff
Stayed 1 night in Jan 2026
Verified

8/10 Good

Lulu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and location to strong museum. Pool was cloudy and had to shut down one day during day time. although 4 year old had great fun and made friends. Bunk bed not comfortable, bunk bed room very tight not a lot of space for 2 and 4 year old to move around.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

earl

Liked: Cleanliness, amenities, property conditions & facilities
Very new, modern and clean.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kenrick

Great staff. The concierge was awesome. Loved her friendly and welcoming personality.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Rochester, NY

Amazing stay. Very clean and accommodating.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Good staff.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Clean room, polite staff, great gym, good pool. Breakfast is kind of gross.
Stayed 2 nights in Jan 2026