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Extended Stay America Suites Rochester Henrietta

2.5 star property
Hotel in Rochester with free breakfast and a 24-hour front desk

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Photo gallery for Extended Stay America Suites Rochester Henrietta

Studio, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Studio, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Restaurant
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
700 Commons Way, Rochester, NY, 14623

What's nearby

  • Monroe Community College - 1 min drive - 0.9 miles
  • Marketplace Mall - 2 min drive - 1.6 miles
  • University of Rochester - 6 min drive - 4.3 miles
  • Strong Memorial Hospital - 6 min drive - 4.3 miles
  • Rochester Institute of Technology - 8 min drive - 5.4 miles

Getting around

  • Rochester Station - 17 min drive
  • Greater Rochester Intl. Airport (ROC) - 10 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬18 min walk
  • ‪Dairy Queen - ‬13 min walk
  • ‪Taco Bell - ‬17 min walk
  • ‪Tully's Good Times - ‬5 min walk

About this property

Extended Stay America Suites Rochester Henrietta

Hotel near University of Rochester
Extended Stay America Suites Rochester Henrietta provides amenities like free to-go breakfast and laundry facilities. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • An elevator, smoke-free premises, and a vending machine
  • Coffee/tea in the lobby, a 24-hour front desk, and a front-desk safe
Room features
All 127 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi.
More amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Kitchens, refrigerators, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Henrietta
Extended Stay America Henrietta Hotel
Extended Stay America Henrietta Hotel Rochester
Extended Stay America Henrietta Rochester
Extended Stay America Rochester Henrietta
Extended Stay America Rochester Henrietta Aparthotel
Extended Stay America Henrietta Aparthotel
Extended Stay America Rochester Henrietta
Extended Stay America Henrietta
Hotel Extended Stay America - Rochester - Henrietta Rochester
Rochester Extended Stay America - Rochester - Henrietta Hotel
Hotel Extended Stay America - Rochester - Henrietta
Extended Stay America - Rochester - Henrietta Rochester
Extended Stay America Rochester Henrietta Hotel
Extended Stay America Henrietta Hotel
Extended Stay America Rochester Henrietta
Extended Stay America Suites Rochester Henrietta Hotel
Extended Stay America Suites Rochester Henrietta Rochester
Extended Stay America Suites Rochester Henrietta Hotel Rochester

Frequently asked questions

Is Extended Stay America Suites Rochester Henrietta pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Extended Stay America Suites Rochester Henrietta?

Self parking is free at this property.

What time is check-in at Extended Stay America Suites Rochester Henrietta?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Extended Stay America Suites Rochester Henrietta?

Check-out is at 11 AM.

Where is Extended Stay America Suites Rochester Henrietta located?

Situated near the airport, this hotel is within 3 mi (5 km) of Monroe Community College, Fair and Expo Center, and Marketplace Mall. Veterans Memorial Park and Tim Hortons Iceplex are also within 3 mi (5 km).

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Extended Stay America Suites Rochester Henrietta Reviews

Reviews

6.2
Rating 10 - Excellent. 194 out of 1001 reviews
Rating 8 - Good. 254 out of 1001 reviews
Rating 6 - Okay. 187 out of 1001 reviews
Rating 4 - Poor. 130 out of 1001 reviews
Rating 2 - Terrible. 236 out of 1001 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Noraida

Disliked: Staff & service, amenities, property conditions & facilities
Great location, clean but outdated hotel.
Stayed 1 night in May 2025

10/10 Excellent

LaVar

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay great staff
Stayed 2 nights in Mar 2025

6/10 Okay

Philip

Disliked: Cleanliness, amenities
It was ok
Stayed 1 night in May 2025

10/10 Excellent

misty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, friendly staff
Stayed 1 night in Jan 2025

4/10 Poor

Catherine

Disliked: Amenities, property conditions & facilities
4am, there is a party in the parking lot. Looks like fun, but i just want to sleep. Called front desk, no help. I understand people are living in this hotel.. but there must be some rules!?
Stayed 1 night in Jun 2025

2/10 Terrible

Ahmed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are old, terrible condition. Smells like smoke and musty. Bathroom ceiling has mold. We stayed for only one night and had to check out. Manager has yet to contact me to confirm the refund.
Stayed 3 nights in Jun 2025

10/10 Excellent

VICTORIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in is fast, employees are nice, rooms are always clean
Stayed 1 night in Mar 2025

2/10 Terrible

ED

Disliked: Cleanliness, staff & service, property conditions & facilities
It just felt old, dirty and unsafe, due to the other guests and type of beat up cars parked there. For what I paid for the room, I could have stayed at the Hilton up the street. Free breakfast was a "to go bag" with a granola bar only! The other hotels offer eggs, milk, yogurt, bread, oranges, oatmeal, coffee.
Stayed 1 night in May 2025

2/10 Terrible

Matthew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The door we had didn’t lock it could be pushed open from the outside so unable to leave things in room during day. Stains on sink and tub, fridge covered in rust. Left after first night
Stayed 2 nights in May 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 2 nights in Mar 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean great staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Audra

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice clean place to lay my head for the night
Stayed 1 night in Feb 2025

6/10 Okay

DOMINIQUE

Disliked: Amenities, property conditions & facilities
Better housekeeping
Stayed 1 night in Feb 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Not a new hotel, but nice and clean. Very friendly staff. Would book it again!
Stayed 1 night in Oct 2024

2/10 Terrible

emily

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
it smelled so bad and was so dirty
Stayed 1 night in Feb 2025

2/10 Terrible

cheryl

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room the door didnt shut all the way. 2nd room they gave us was just as bad. Mold, dirty smeills
Stayed 1 night in Mar 2025

10/10 Excellent

Jovan

Liked: Cleanliness, property conditions & facilities
Clean place
Stayed 1 night in Nov 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 1 night in Nov 2024

2/10 Terrible

ED

Disliked: Cleanliness, property conditions & facilities
We booked PREPAID a week prior to check in. Yet, upon checking in late (REMEMBER IT WAS PREPAID) they said they only had 1 room. Room 333 right across from the elevator. We entered the room and ALL THE CABINETS AND MICROWAVE DOORS WERE OPEN! The cabinet bases were chewed up, like it was vandalized! I called the desk and they said this means the room was cleaned but not inspected by mgmt! I asked for another room and they said they were actually OVERBOOKED BY NEGATIVE ONE ROOM! The next morning 7am LOUD CONSTRUCTION BEGAN IN THE ROOM NEXT TO THIS ROOM! THEY WERE INSTALLING NEW FLOORING! THEY SHOULD NEVER RENT OUT ROOM 333 KNOWING LOUD CONSTRUCTION WOULD HAPPEN! I called the desk asking for a room change for the second night and they said no. No manager was available. I will be requesting a full refund for my stay.
Stayed 2 nights in May 2025

4/10 Poor

Krystal

Disliked: Cleanliness, property conditions & facilities
it was okay but the mold in the room was so bad it stunk in the room
Stayed 2 nights in Dec 2024

6/10 Okay

David E.

Family stay

My family stay was good.
Stayed 2 nights in Mar 2024

8/10 Good

Neville

Liked: Cleanliness, staff & service, property conditions & facilities
good location
Stayed 1 night in Jun 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel It’s very convenient for me and my family
Stayed 1 night in Mar 2024

6/10 Okay

Patrease

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The parking
Stayed 1 night in Nov 2024

8/10 Good

David E.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family stay

My stay so far is great.
Stayed 2 nights in Feb 2024