I stay at this hotel every time I go to Rochester. 4 times in the last 6 months alone, and many other stays over the years, and too, always multiple nights. Clean, convenient, helpful staff, and excellent breakfast for this price point hotel. I will say most all of the single rooms need mattress upgrades, they just have no support left in them (this most recent stay was #215). I don't seem to have this issue when I stay in the double rooms, so maybe the single rooms just haven't been distributed new ones. The availability of snow removal tools for use on my car before departing was much appreciated (heavy snowfall overnight).