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DoubleTree by Hilton Rochester

4.0 star property
Hotel with free parking, near Marketplace Mall

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Rochester

Lobby
Exterior
Room, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk
Reception
Breakfast served, American cuisine
Located near Marketplace Mall, DoubleTree by Hilton Rochester features an indoor pool with sun loungers and a peaceful garden. Guests start their day at Bistro 252 with American breakfast options. Previous visitors consistently praise the attentive staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Housekeeping
  • Breakfast available
  • Parking included

Room options

Check availability for these dates

Tonight

Sep 13 - Sep 14
Check availability for tonight Sep 13 - Sep 14

Tomorrow

Sep 14 - Sep 15
Check availability for tomorrow Sep 14 - Sep 15
Available filters for rooms
Showing 8 of 8 rooms

Room, 1 King Bed with Sofa bed (with Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Separate bedroom
Private bathroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One King Bed, Non-Smoking, Accessible

1 bedroom, premium bedding, in-room safe, desk

One King Bed, Non-Smoking, Accessible

8.4 out of 10
Very good
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard, One King and One Sofa Bed

1 bedroom, premium bedding, in-room safe, desk

Standard, One King and One Sofa Bed

8.4 out of 10
Very good
(49 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Sofa bed
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One King Bed, Accessible, Roll In Shower

1 bedroom, premium bedding, in-room safe, desk

One King Bed, Accessible, Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | 1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About the neighborhood

Map
1111 Jefferson Rd, Rochester, NY, 14623

What's nearby

  • Tim Hortons Iceplex - 1 min drive - 1.1 miles
  • Marketplace Mall - 2 min drive - 1.2 miles
  • University of Rochester - 6 min drive - 4.3 miles
  • Rochester Institute of Technology - 8 min drive - 5.2 miles
  • Strong - 9 min drive - 5.5 miles

Getting around

  • Rochester Station - 17 min drive
  • Greater Rochester Intl. Airport (ROC) - 9 min drive

Restaurants

  • ‪Shake Shack - ‬13 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Tully's Good Times - ‬11 min walk
  • ‪Taco Bell - ‬7 min walk
  • ‪Panera Bread - ‬16 min walk

About this property

DoubleTree by Hilton Rochester

Upscale hotel near Marketplace Mall
Located close to Tim Hortons Iceplex, DoubleTree by Hilton Rochester provides a free grocery shopping service, a terrace, and a garden. The on-site American cuisine restaurant, Bistro 252, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
  • An indoor pool along with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a free area shuttle, and RV/bus/truck parking
  • Express check-out, a front-desk safe, and a banquet hall
  • Guest reviews speak highly of the pool and helpful staff
Room features
All 248 rooms include comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free shopping center shuttle
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15.50 for adults and USD 8.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro 252
  • Trellis Lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 12,480 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from March 14 2025 to September 1 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15.50 for adults and USD 8.95 for children
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The sauna (surcharge) is open 9 AM-8 PM daily. Access is limited to 1 guest at a time.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Rochester
DoubleTree Hilton Rochester
DoubleTree Rochester
Hilton DoubleTree Rochester
Hilton Rochester
Rochester DoubleTree
Rochester DoubleTree Hilton
Rochester Hilton
Strathallan Hotel Rochester
DoubleTree Hilton Rochester Hotel
DoubleTree by Hilton Rochester Hotel
DoubleTree by Hilton Rochester Rochester
DoubleTree by Hilton Rochester Hotel Rochester

Frequently asked questions

Does DoubleTree by Hilton Rochester have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is DoubleTree by Hilton Rochester pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree by Hilton Rochester?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton Rochester?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at DoubleTree by Hilton Rochester?

Check-out is at 11:00 AM.

Where is DoubleTree by Hilton Rochester located?

Situated near the airport, this hotel is 1.3 mi (2.2 km) from Marketplace Mall and 1.6 mi (2.6 km) from Tim Hortons Iceplex. University of Rochester and Rochester Institute of Technology are also within 6 mi (10 km).

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DoubleTree by Hilton Rochester Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 471 out of 1004 reviews
Rating 8 - Good. 219 out of 1004 reviews
Rating 6 - Okay. 131 out of 1004 reviews
Rating 4 - Poor. 93 out of 1004 reviews
Rating 2 - Terrible. 90 out of 1004 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Oluwaseun

Liked: Cleanliness, property conditions & facilities
I enjoyed my stay
Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Great stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Wascar

Liked: Cleanliness, staff & service
The property is in a central location of the area numerous shopping and dining areas
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful atmosphere, large dining area for breakfast & clean/ comfortable rooms. Will definitely stay here again!
Stayed 1 night in Jul 2025

8/10 Good

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
An overall great property! The staff however are not the friendliest, but I definitely will return.
Stayed 1 night in Aug 2025

10/10 Excellent

Franklin

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location.
Stayed 2 nights in May 2025

8/10 Good

JACKIE

Liked: Cleanliness, amenities, property conditions & facilities
Great stay and service 👍
Stayed 3 nights in Jun 2025

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed many times and loved it. However, the fire alarm went off and water was down overnight 😒.
Stayed 1 night in Aug 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, amenities, property conditions & facilities
Perfectly nice room, property was clean and quiet.
Stayed 1 night in Jul 2025

10/10 Excellent

JoAnne

Liked: Amenities
We had a good stay and even though the construction was loud we had a good stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities
Beautiful lobby. Clean, and perfect location for downtown Rochester.
Stayed 1 night in Jul 2025

8/10 Good

Sheri

Liked: Cleanliness, staff & service, amenities
Great staff.
Stayed 1 night in Jun 2025

8/10 Good

Jacqueline

Liked: Staff & service
Overall was a good stay they are under construction so some things wasn’t working
Stayed 3 nights in Jul 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aplus
Stayed 2 nights in Jul 2025

6/10 Okay

Bradley

Liked: Cleanliness, staff & service
There was a problem with the booking they initially gave me the wrong room and then the second room they gave us they didn’t but into the system so someone else was almost but up in the second room we got. Staff was great but the hotel is in some need of repairs as only on elevator was working.
Stayed 2 nights in Aug 2025

8/10 Good

Pasqualino

Liked: Cleanliness, amenities, property conditions & facilities
Inside ambience was unusually good.Trees and plants were a welcome change to most hotels
Stayed 1 night in Jun 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast hours were not as described
Stayed 3 nights in Aug 2025

10/10 Excellent

Doris

Love the place we recommend it
Stayed 2 nights in May 2025

6/10 Okay

Kareen

Disliked: Cleanliness
hope to get a discount for after the renovation
Stayed 2 nights in Jul 2025

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities
Close to airport food options big rooms clean
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire stay was quite peaceful and lovely . Staff were kind , the entire place was very clean and I enjoyed being able to check out from the Hilton app
Stayed 1 night in May 2025

6/10 Okay

Norm

Liked: Staff & service
Disliked: Property conditions & facilities
The people were nice. Overall, it was not as clean as it should have been. The breakfast fruits were terrific, but the pancakes was not. The fitness center was nice.
Stayed 1 night in Jul 2025

6/10 Okay

Jane

Disliked: Amenities
It was very attractive. I understand the renovation happening.
Stayed 3 nights in Jul 2025

10/10 Excellent

Irina

Liked: Cleanliness, amenities, property conditions & facilities
Great!
Stayed 2 nights in May 2025

10/10 Excellent

Duk

Nice
Stayed 1 night in May 2025

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