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Best Western Rochester Marketplace Inn

2.5 star property
Travelers stay connected with high-speed WiFi at this Rochester hotel, where a 24-hour gym and convenient to-go breakfast make every stay productive

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Photo gallery for Best Western Rochester Marketplace Inn

Lobby - Best Western Rochester Marketplace Inn (Rochester)
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Bathroom | Combined shower/tub, eco-friendly toiletries, hair dryer, towels - Best Western Rochester Marketplace Inn (Rochester)
Lobby - Best Western Rochester Marketplace Inn (Rochester)
Exterior - Best Western Rochester Marketplace Inn (Rochester)
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Individually decorated, individually furnished, desk, laptop workspace - Best Western Rochester Marketplace Inn (Rochester)
Best Western Rochester Marketplace Inn, near the University of Rochester, offers practical comforts for busy travelers. Enjoy a 24-hour business center, free self-parking, and to-go breakfast options. Guests consistently praise the helpful, attentive staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(59 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(51 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2
  • Free WiFi

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll in Shower, Non-Smoking

  • Sleeps 2
  • Free WiFi

1 King Bed, Non-Smoking, Larger Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Rochester, Best Western Rochester Marketplace Inn is near the airport. Cinemark Movies 10 and Susan B. Anthony House are cultural highlights, and some of the area's activities can be experienced at Strong and Genesee Valley Park. Looking to enjoy an event or a game while in town? See what's happening at Blue Cross Arena or Tim Hortons Iceplex. Visit our Rochester travel guide
Map
940 Jefferson Rd, Rochester, NY, 14623

What's nearby

  • Rush Rhees Library in University of Rochester, New York State, USA
    University of Rochester
    12 min drive - 5.4 miles
  • Monroe Community College
    16 min walk - 0.9 miles
  • Marketplace Mall
    18 min walk - 1.0 mile
  • Tim Hortons Iceplex
    2 min drive - 1.2 miles
  • Rochester Institute of Technology
    12 min drive - 8.5 miles

Getting around

  • Rochester Station
    15 min drive
  • Greater Rochester Intl. Airport (ROC)
    11 min drive

Restaurants

  • Chick-fil-A
    13 min walk
  • BJ's Restaurant & Brewhouse
    10 min walk
  • Tully's Good Times
    14 min walk
  • Layali Coffee House
    2 min walk
  • Shake Shack
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym

Family friendly

  • Crib (surcharge)
  • DVD player
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 25 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the fitness facility without adult supervision

Frequently asked questions

Is Best Western Rochester Marketplace Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Rochester Marketplace Inn?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Best Western Rochester Marketplace Inn?

Check-out is at 11 AM.

Where is Best Western Rochester Marketplace Inn located?

Situated near the airport, this hotel is within 1 mi (2 km) of Monroe Community College and Marketplace Mall. Tim Hortons Iceplex and Fair and Expo Center are also within 2 mi (3 km).

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Reviews

Best Western Rochester Marketplace Inn Reviews

7.8

Good

8.0

Cleanliness

7.4

Amenities

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 413 out of 1019 reviews
Rating 8 - Good. 271 out of 1019 reviews
Rating 6 - Okay. 164 out of 1019 reviews
Rating 4 - Poor. 86 out of 1019 reviews
Rating 2 - Terrible. 85 out of 1019 reviews

Reviews

Verified

10/10 Excellent

Shay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was SO friendly, pretty much all of them were very accommodating and kind. They kept up with the cleanliness including common areas and breakfast was great. Definitely would stay again.
Stayed 1 night in May 2026
Verified

8/10 Good

Ukpong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it is a decent budget friendly spot with more than adequate personal hygiene supplies, proximity to food/drinks and link roads around town. I enjoy a quiet two night stay with included breakfast provided each morning. The hotel staff were very courteous and helpful.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great,clean room very nice people.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carletha

Wonderful and Friendly Staff. Great Accommodations, including breakfast daily!!!!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Mehedi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom were clean and free breakfast was good.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kiranjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities
Room was nice, breakfast was good and staff was friendly.
Stayed 1 night in Feb 2026
Verified

8/10 Good

JEFFREY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel. Near a lot of stores and restaurants.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

SATISH

Liked: Cleanliness, amenities, property conditions & facilities
Great Service and nice breakfast
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Rodney

Liked: Staff & service, amenities
The lamp in our room was broken and had a bulb that was dead. There was black hair in the bathroom, shower etc. The shampoo was knocked off the wall. The bed was very hard. The breakfast was not as good as we have had else ware. It was quiet.
Stayed 1 night in May 2026
Verified

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Property is clean and front desk clerk was very helpful when my original room had a running toilet. She set me up with a new room right away-no questions asked.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Jessica

Liked: Cleanliness, staff & service
Very basic hotel. Needs to be updated. Good location. Room was clean.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities
The room was clean and comfortable. The staff was friendly and helpful.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Marianne

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Walls were thin and bathroom was very small. The room and lobby were very clean and the staff was exceptionally nice.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and the rooms were clean. We were on the third floor. The bathroom is extremely small and the water in the shower never got hot. At best it was like warm.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the breakfast was good. Staff were all very nice. My only complain is that there was no hot water during my stay, but they told me is was due to a problem they were fixing.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Rosa

It was great!!, very clean… enjoyed the breakfast. We will be coming back for our next visit
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Mai Ning

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great, easy parking
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

angel

Liked: Cleanliness, staff & service, amenities
If it had a pool it would of been perfect 👌
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and relatively quiet.The free breakfast was good.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service
Clean room. Service folks were really nice. I would go there again. (The larger room is especially comfortable; I'd recommend it)
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Katie

Liked: Cleanliness, staff & service, amenities
Staff was friendly, my only complaint was I was Put in a handicap room in which I didn’t ask for and for someone that is not handicap it was quite awkward. Breakfast was good friendly attendant.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jenny

Liked: Cleanliness, property conditions & facilities
Great value for money. Greg was very friendly and efficient during check in - even though the room type we booked (a larger room) wasn’t available.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Monica

Bed was comfortable, microwave and coffee maker were unplugged. The internet cable on the tv was broken so we couldn’t relax in the evening if we wanted to watch tv
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Rooms were nice and clean..the breakfast was a great way to start your day.I stay here often
Stayed 5 nights in Dec 2025