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Best Western Rochester Marketplace Inn

Property class: 2.5

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Photo gallery for Best Western Rochester Marketplace Inn

A reception area with a check-in counter, a seating area with sofas, a vending machine, and a refrigerator. - Best Western Rochester Marketplace Inn (Rochester)
A hotel room with two beds, a desk, a chair, a mirror, and a large window. - Best Western Rochester Marketplace Inn (Rochester)
A Best Western hotel with a parking lot and a building entrance. - Best Western Rochester Marketplace Inn (Rochester)
Breakfast area - Best Western Rochester Marketplace Inn (Rochester)
A gym with treadmills, weight machines, and dumbbells. - Best Western Rochester Marketplace Inn (Rochester)
At Best Western Rochester Marketplace Inn, you can look forward to free to-go breakfast, dry cleaning/laundry services, and a 24-hour gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Accessible-1 King, Mobility Accessible, Communication Assistance, Roll in Shower, Non-Smoking

A hotel room with a bed, a television, a desk with a computer, and a microwave.

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll in Shower, Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a desk with a computer, a television, and a microwave.

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for 1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

A hotel room with a large bed, a desk with a television, a chair, a desk lamp, and a window with curtains.

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(70 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

A hotel room with a large bed, a grey sofa, a desk with a chair, and a small table with a lamp.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, bedside table, lamp, desk with a television, and a carpeted floor.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(57 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk with a television, a red chair, a nightstand with a lamp, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the neighborhood

Located in Rochester, Best Western Rochester Marketplace Inn is near the airport. Cinemark Movies 10 and Geva Theatre Center are cultural highlights, and some of the area's activities can be experienced at Strong and Genesee Valley Park. Looking to enjoy an event or a game while in town? See what's happening at Tim Hortons Iceplex or Blue Cross Arena. Visit our Rochester travel guide
Map
940 Jefferson Rd, Rochester, NY, 14623

What's nearby

  • A large building with a central dome and two flagpoles with flags.
    University of Rochester
    12 min drive - 5.4 miles
  • Monroe Community College
    16 min walk - 0.9 miles
  • Marketplace Mall
    18 min walk - 1.0 mile
  • Tim Hortons Iceplex
    2 min drive - 1.2 miles
  • Rochester Institute of Technology
    9 min drive - 2.8 miles

Getting around

  • Rochester Station
    15 min drive
  • Greater Rochester Intl. Airport (ROC)
    11 min drive

Restaurants

  • Chick-fil-A
    13 min walk
  • BJ's Restaurant & Brewhouse
    10 min walk
  • Dairy Queen
    7 min walk
  • Shake Shack
    7 min walk
  • Tully's Good Times
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym

Family friendly

  • Crib (surcharge)
  • DVD player
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 on-site accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are available for USD 25 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the fitness facility without adult supervision

Frequently asked questions

Is Best Western Rochester Marketplace Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Rochester Marketplace Inn?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Best Western Rochester Marketplace Inn?

Check-out is at 11 AM.

Where is Best Western Rochester Marketplace Inn located?

Situated near the airport, this hotel is 0.8 mi (1.2 km) from Monroe Community College and 2.2 mi (3.6 km) from Rochester Institute of Technology. Marketplace Mall and Tim Hortons Iceplex are also within 2 mi (3 km).

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Reviews

Best Western Rochester Marketplace Inn Reviews

7.6

Good

8.0

Cleanliness

7.4

Amenities

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 408 out of 1021 reviews
Rating 8 - Good. 268 out of 1021 reviews
Rating 6 - Okay. 166 out of 1021 reviews
Rating 4 - Poor. 90 out of 1021 reviews
Rating 2 - Terrible. 89 out of 1021 reviews

Reviews

Verified review

10/10 Excellent

kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean room and very decent breakfast.
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities
clean comfortable room. quiet staff awesome breakfast very good parking lot needs replacement
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent throughout.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Bradford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location for our needs, warm breakfast options. Friendly staff, good parking, for a budget hotel NO ISSUES.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Joy

Liked: Staff & service, amenities, property conditions & facilities
Very nice staff and good breakfast
Stayed 1 night in May 2026
Verified review

8/10 Good

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My day was nice. The room was clean. The breakfast was decent. Check in and check out was very easy.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, breakfast was very good! The staff were all very helpful. Great place to stay!
Stayed 1 night in May 2026
Verified review

8/10 Good

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, staff very nice and breakfast was good rooms were nice and cool
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hot breakfast (could have been hotter), spacious room, helpful staff, convenient access to goods and services
Stayed 20 nights in May 2026
Verified review

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Washer and dryer worked well also.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Shay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was SO friendly, pretty much all of them were very accommodating and kind. They kept up with the cleanliness including common areas and breakfast was great. Definitely would stay again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Robin was excellent on staff. Explained everything well. Wasnt crazy about the incidental charges but as advised they were removed. Hotel has to cover in case of damage. Did make me nervous.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Front Desk staff were immensely helpful! Chuck and Robin exceeded my expectations by helping a family member who needed extra on-site support. They displayed patience, professionalism, promptness, and courtesy each time we interacted with them. My family greatly appreciated all of their efforts. All other staff we encountered were professional and informative. The hotel underwent a substantial upgrade since we last used it. It is modern and easy to navigate. The breakfasts (included) were well prepared (delicious!). The atmosphere is very pleasant. The hotel is ideally situated in Henrietta, NY, which provides easy access to many area stores, restaurants, etc. You can't hear a sound coming from the roads! There is free parking, and that space is well lit at night; it feels very safe.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great,clean room very nice people.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Room very clean
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff here are really helpful which made a big difference. Excellent to have a bit of breakast to set me up for the day. The room had everything I needed for my two night stay. The bed was very comfortable.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Ukpong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it is a decent budget friendly spot with more than adequate personal hygiene supplies, proximity to food/drinks and link roads around town. I enjoy a quiet two night stay with included breakfast provided each morning. The hotel staff were very courteous and helpful.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to hotel and restaurants very close. Beds comfortable. Hotel Coffee is very dark roast. Breaskfast: more than continental - didn’t include gluten free. Better than average juice selection.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Carletha

Wonderful and Friendly Staff. Great Accommodations, including breakfast daily!!!!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Mehedi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom were clean and free breakfast was good.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities
Room was nice, breakfast was good and staff was friendly.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Kiranjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

SATISH

Liked: Cleanliness, amenities, property conditions & facilities
Great Service and nice breakfast
Stayed 1 night in Feb 2026
Verified review

8/10 Good

JEFFREY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel. Near a lot of stores and restaurants.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean, when AC didn't work they immediately gave us a nearby room. The only concern is there are no safety bars in the bathroom
Stayed 1 night in May 2026