Robert Vacations

This place was great! Everything was clean and staff was helpful! Only thing miss leading was the parking situation. There is still parking out front by the road, but you have to catch it just right to be able to park there. Would still stay here again though! Great place!

Space was nice and reasonable. Had full kitchen, dishwasher, washer/dryer, nice closet space and amenities in the building. Only thing we didn’t like was the shower as it was a standing one with no door to keep water from coming out.

We chose the original Roami property because of its proximity to the convention center where my wife was attending a conference. Location was a material factor in our booking, made 5 months in advance. On check-in day, while I was traveling during a flight layover, Roami informed me of a maintenance issue with our unit and offered another property. I asked about a closer option and was told this was the nearest and only available alternative. With limited time to research, we accepted in good faith. The replacement was significantly farther from the convention center. We had no vehicle, and my wife had to walk in business attire through high heat and humidity. This caused substantial inconvenience, additional travel time, and hardship, significantly reducing the value of our booking. We requested a refund to move to a more suitable hotel. Roami initially appeared accommodating but ultimately denied the request because we had accepted the relocation. Roami offered a monetary inconvenience payment, which we accepted. Because we booked through Expedia, Roami stated Expedia would process the refund and assured me the request had been submitted. Five days later, Expedia confirmed it had received no such communication. I spent hours dealing with both parties trying to resolve this. Additionally, I reported spotty or nonexistent internet service four times. The first report was ignored; the next three received promises to investigate, but the issue was never resolved.

I did not like anything. That place is terrible they lie about the way the rooms look. Dirty, smelly know cable.

The exterior is very aged. Cars up on blocks behind the motel. No Kleenex, no ice available, towels are small. But the sheets were clean.