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Aparthotel

The West End Flats

4.5 star property

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Photo gallery for The West End Flats

Brewpub - The West End Flats (Roanoke)
Front of property - The West End Flats (Roanoke)
Full-size fridge, microwave, oven, stovetop - The West End Flats (Roanoke)
Deluxe Apartment | Living area | 65-inch Smart TV with digital channels, Netflix, Hulu - The West End Flats (Roanoke)
BBQ/picnic area - The West End Flats (Roanoke)
The West End Flats offers a convenient airport location with amenities like in-room WiFi, laundry facilities, bike parking, a firepit, an off-leash pet area, and concierge services.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Pet friendly
  • Free WiFi

Room options

View all photos for Standard Apartment

1 bedroom, memory foam beds, individually decorated

Standard Apartment

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Apartment

Deluxe Apartment | Living area | 65-inch Smart TV with digital channels, Netflix, Hulu

Deluxe Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Apartment

Premium Apartment | Living area | 65-inch Smart TV with digital channels, Netflix, Hulu

Premium Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in West End, a neighborhood in Roanoke, The West End Flats is in the entertainment district and near the airport. Mill Mountain Star and Showtimers Community Theatre are local landmarks, and some of the area's activities can be experienced at River's Edge Sports Complex and Regal Valley View Grande. Looking to enjoy an event or a game while in town? See what's happening at Salem Civic Center or Jefferson Center. Be sure not to miss outdoor adventures like rock climbing, hiking/biking trails, and mountain biking, or hop on a moped rental nearby and take a self-guided tour around the aera. Visit our Roanoke travel guide
View more Aparthotels in Roanoke
Map
515 8th St SW, Roanoke, VA, 24016

What's nearby

  • Virginia Museum of Transportation
    Virginia Museum of Transportation
    11 min walk - 0.6 miles
  • Center in the Square
    Center in the Square
    19 min walk - 1.0 mile
  • Taubman Museum of Art
    Taubman Museum of Art
    3 min drive - 1.1 miles
  • Jefferson Center
    6 min walk - 0.4 miles
  • Science Museum of Western Virginia
    19 min walk - 1.0 mile

Getting around

  • Roanoke Station
    18 min walk
  • Roanoke Regional Airport (ROA)
    18 min drive

Restaurants

  • A Few Old Goats Brewing
  • Jaybird Tavern
    15 min walk
  • Texas Tavern
    15 min walk
  • RND Coffee Lounge
    10 min walk
  • Macado's
    15 min walk

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Restaurants on site

  • A Few Old Goats Brewing

Kitchen

  • Blender
  • Cleaning supplies
  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Microwave
  • Mixer
  • Oven
  • Paper towels
  • Spices
  • Stovetop
  • Toaster

Dining

  • A bar/lounge

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area
  • Window screens

Entertainment

  • 65-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Outdoor areas

  • Fenced yard
  • Firepit
  • Fully-fenced
  • Furnished balcony/patio
  • Gas grill
  • Outdoor furniture

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: USD 50 per pet per night (maximum USD 100 per stay)
  • Service animals exempt from fees
  • Off-leash area

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in public areas
  • Front entrance ramp
  • No elevator (single-level property)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Electrical adapters
  • Guidebooks
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Mobile key entry
  • Restaurant dining guides
  • Vending machine
  • Virtual front desk

Location highlights

  • In a historical district
  • In an entertainment district
  • Near a hospital
  • Near a train station
  • Near a zoo
  • Near the airport

Things to do

  • Bicycle parking
  • Bicycle storage
  • Bicycle tours
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 floors
  • 24 units
  • Bicycle parking
  • Bicycle storage
  • Built in 1906
  • Cleaning products are eco-friendly
  • Electric car charging station
  • Individual decor
  • Individual furnishings
  • Some LED lighting used
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets allowed for an extra charge of USD 50 per pet, per night (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per pet, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Frequently asked questions

Is The West End Flats pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 50 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at The West End Flats?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 30 (subject to availability).

What time is check-out at The West End Flats?

Check-out is at 11:00 AM. Late check-out is available for USD 30 (subject to availability).

Where is The West End Flats located?

Located in West End, this luxury aparthotel is within a 10-minute walk of Shaftman Performance Hall and Jefferson Center. Virginia Museum of Transportation and The River Rock are also within 15 minutes. Roanoke Station is 18 minutes by foot.

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Reviews

The West End Flats Reviews

8.6

Excellent

8.6

Cleanliness

8.4

Amenities

9.0

Property conditions & facilities
Rating 10 - Excellent. 37 out of 69 reviews
Rating 8 - Good. 21 out of 69 reviews
Rating 6 - Okay. 4 out of 69 reviews
Rating 4 - Poor. 2 out of 69 reviews
Rating 2 - Terrible. 5 out of 69 reviews

Reviews

Verified

8/10 Good

Madeline

Liked: Check-in, communication, listing accuracy
Was a bit grungy in appearance (the cement floors have an odd design that makes them look dirty even though they are clean) & a little hard to find the entrance to the building, but overall serviceable and convenient as a place to crash for a night, and if you needed somewhere to stay long term in the area I can see it being very possible to make the space comfortable.
Stayed 1 night in Mar 2026
Verified

8/10 Good

John

Liked: Cleanliness, amenities, communication
Nice place conveniently located close to things! Parking was easy. The only thing I didn’t like is that they didn’t have white towels.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Taryn

Liked: Cleanliness, check-in, communication, listing accuracy
Location was great (love the brewery) and parking was easy and convenient. Check in was easy. Bed was low to the ground and pillows were in the flat side. Couldn't get the TV in the bedroom to connect (needed Roku login). Couch in livingroom was a little worn and when the air came on, it was very loud throughout the night.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Annette

Liked: Cleanliness, amenities, communication
Easy check in, everything was clean, kitchen fully stocked for whatever we might need, great outdoor space for our dogs, location is central to everything we needed. Only thing we couldn’t figure out is it looked like a previous customer left their personal shampoo/conditioner there and the hotel left it for our use.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Gabrielle

Liked: Cleanliness, amenities, property conditions & facilities, communication
I thought the unit was nice however there were some cleanliness issues, staining/what looked like mold on the shower curtain, and the towels were really flimsy and kinda cheap. I feel like with a few updates it could be even nicer but it was a fine place for a few days. Definitely a good location and was quiet.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Francine

Liked: Cleanliness, room comfort
Very reasonable for such a comfortable room with full kitchen. But book early as an additional registration process is required.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Ravonda

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Overall the stay was great clean and felt safe but when we arrived and got settled in we noticed we didn’t have any wash cloths and tried to email but no response.
Stayed 1 night in May 2025
Verified

8/10 Good

Brenda

Liked: Cleanliness, property conditions & facilities, communication
The room was in an old government bldg repourposed with apartments. Nice space. Comfortable bed. Couple things...no wash cloths, nightstand light switch broken so my phone didn't charge. Check in. Online check in was tedious
Stayed 1 night in Mar 2025
Verified

8/10 Good

Alan

Liked: Room comfort, communication

Spacious apartment but housekeeping needs work

The apartment has an "industrial" decor. The floor is cement (and cold) and the rooms are very darkly decorated. It had a man-cave feel to it. It was definitely not the cleanest, as hair was in the bathroom in the tub and on the washer/dryer. The floor was so sticky we had to wash our shoes after we left. The bed was extremely comfortable and the apartment is spacious with huge TVs in the living and bedrooms. Smoke detectors were going off in multiple apartments on our floor until midnight - this was unfortunate!
Stayed 1 night in Jul 2025
Verified

8/10 Good

Joseph

Liked: Cleanliness, room comfort, communication
I had a great experience here. Check-in was quick and easy through my phone, and parking was simple with a charging station available. The room was very clean and well-maintained, with a fully equipped kitchen and an in-unit laundry room. The bed was extremely comfortable, the sheets were soft, and the mix of firm and soft pillows made for a great night’s sleep. Temperature control worked perfectly, heating and cooling quickly when needed. The location was also convenient, with several stores and restaurants within walking distance. The building felt secure and quiet, and the staff were very responsive through text and checking in to make sure everything was going well. My only complaint was the bathroom. There was little to no body wash left, and it looked like an extra bottle from a previous guest had been left behind, so I bought my own. The towels were also on the cheaper side. I also noticed the vending machine only had beverages and needed a restock. Overall, the stay was absolutely worth the price. Better quality than other similar places I’ve stayed at. I’d definitely book again... Just bringing my own towels next time 😉.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

MARISA

Liked: Cleanliness, room comfort, communication
Check-in is definitely at 3pm, just like they say! I arrived a little early and found that the code didn’t work until the clock struck three. Totally on me—I should’ve reached out ahead of time. Honestly, it gave me a chance to unwind for a bit while I sat in my car, which was kind of nice. The apartment itself is absolutely lovely! The space is full of charm, the bed was super comfy, and the windows let in the most beautiful light. It felt like a little retreat. There were just a few small things I noticed—a lot of crumbs on the coffee table from previous guests, no washcloths that I could find, a tiny stain on the sheets that looked like spaghetti (which, if it was spaghetti, sounds like a good time to me!), the wrong kind of coffee filters for the machine (it uses #4 cone filters), and the pull chain on the bedside lamp is missing. But truly, those are minor details compared to the overall experience. The building is so unique, the AC kept everything perfectly cool, and having a brewery literally 11 steps from the room was *chef's kiss*. The location is amazing, too. I’d happily stay here again and look forward to it! omg - I forgot mention THERE'S A CEILING FAN!!! Bonus points right thur.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Jaki

Liked: Check-in, communication, listing accuracy
A spacious and economical stay in a converted school building that also had a nice low key brewery on the premises. It is a bit out of the downtown, but a quick drive. The hosts were very responsive, we had a problem with the door when we arrived, but a text was immediately responded to and the problem resolved on the spot. The only complaint would be that there was trash that was not emptied in the can from the previous guest. That made us question the overall cleanliness.
Stayed 1 night in May 2026
Verified

6/10 Okay

Lisa

Liked: Check-in
This is a really interesting property. This was our first time in Roanoke. Just passing through for one night. Location and parking was good. It's pretty eclectic. A one bedroom apartment in a former government building. Kitchen was great, but it reminded us of a college apartment. Brewery located onsite was fun and it was a lovely day. Definitely not your average hotel. We cracked up at the really big screen TVs in the living and bedrooms.
Stayed 1 night in May 2026
Verified

8/10 Good

Savanna

We didn't see any staff and the room was still a bit dirty, but finding the room was straightforward and they provided all the necessary information.
Stayed 1 night in Jan 2026
Verified

8/10 Good

James (Jim)

Liked: Cleanliness, check-in, communication, listing accuracy
We had a couple of problems the first night with a bedside lamp that didn't work and our inability to get the TV to work. Both of those items were worked out the next day.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Sasha

Liked: Cleanliness, property conditions & facilities, communication
Very nice stay for an affordable price. The host is very thoughtful and goes above and beyond for stay!
Stayed 2 nights in Jan 2025
Verified

2/10 Terrible

Joseph

Disliked: Communication
Booked for a single night while on a business trip to Roanoke. Spent less than 2 hours in the room listening to the neighbors party and have
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice clean and spacious
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jack

Liked: Cleanliness, amenities, property conditions & facilities, communication
Microbrewery on premises
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Tricia

Liked: Communication
Disliked: Property conditions & facilities
Safe but we were in basement room. Dark. Had to take bedroom lamp into living room to see. Overhead light extra bright .
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Robert

Liked: Amenities, communication
Overall it was very reasonably priced. We just stayed on the first/ basement level. Our window was an egress.
Stayed 1 night in Feb 2025
Verified

4/10 Poor

Heather

Liked: Cleanliness, communication
Disliked: Amenities
The building hard to find. There is brewery signage. There were people kissing in the parking lot since the bar closed. Small parking lot not marked well. The inside looks as if all the furniture and “art” on the was came from a rummage sale. The couch was uncomfortable, the end tables were in horrible shape with large stains. The walls were all scuffed and missing paint. The washcloth in the bathroom looked as if had be dried over the towels. The shampoo, conditioner and body soap were all half empty random bottles. I did not take a shower. The tv were good albeit crooked. The bed was so low to the ground it was hard to get in and out of and I am a short female. It felt as if it was an abandoned door room. I do recommend this as a place to stay.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Stacie

Liked: Cleanliness, amenities, property conditions & facilities
I was in apt 102 and the door to the bathroom facing the kitchen got jammed and I couldn’t open it when I was inside. I thought the second door was just a closet lol but luckily it led to the bedroom and I could leave. Also I felt like the booking process could have been clearer about filling out the form in order to be sent access codes.
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

JAMES

Disliked: Cleanliness, check-in, communication, listing accuracy
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Corey

Liked: Cleanliness, check-in, communication, listing accuracy
Stayed 3 nights in Mar 2026