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Hyatt Place Roanoke Airport/Valley View Mall

Property class: 3

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Photo gallery for Hyatt Place Roanoke Airport/Valley View Mall

A modern hotel room with two beds, a sofa, a small wooden table, and a large window. - Hyatt Place Roanoke Airport/Valley View Mall (Roanoke)
A modern lobby with a seating area, a large abstract painting, and a staircase. - Hyatt Place Roanoke Airport/Valley View Mall (Roanoke)
A hotel room with a wooden cabinet, a coffee maker, and a mirror reflecting a chair and lamp. - Hyatt Place Roanoke Airport/Valley View Mall (Roanoke)
A modern hotel with a prominent sign reading "HYATT PLACE". - Hyatt Place Roanoke Airport/Valley View Mall (Roanoke)
A modern lobby with a grey sofa, yellow armchairs, a round table with fruit, and a large abstract painting. - Hyatt Place Roanoke Airport/Valley View Mall (Roanoke)
Located close to Valley View Mall, Hyatt Place Roanoke Airport/Valley View Mall provides a free breakfast buffet, a free roundtrip airport shuttle, and a coffee shop/cafe. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room (Two Queen Beds, With Sofa Bed)

A hotel room with two beds, a sofa, a coffee table, and a large window with curtains.

Room (Two Queen Beds, With Sofa Bed)

9.0 out of 10
Wonderful
(75 reviews)
  • 83 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

A modern hotel room with a flat-screen TV mounted on the wall, a grey sofa, a wooden bench, and a large window with curtains.

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(54 reviews)
  • 83 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (High Floor, Two Queen Beds, Sofa Bed)

A hotel room with two beds, a sofa, a coffee table, and a large window with curtains.

Room (High Floor, Two Queen Beds, Sofa Bed)

9.0 out of 10
Wonderful
(8 reviews)
  • 83 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

A modern hotel room with a flat-screen TV mounted on the wall, a grey sofa, a wooden bench, and a large window with curtains.

Room, 1 King Bed (High Floor)

8.4 out of 10
Very good
(22 reviews)
  • 83 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds (Specialty)

A modern hotel room with two beds, a sofa, a small wooden table, and a large window.

Room, Multiple Beds (Specialty)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

A modern hotel room with a bed, a sofa, a desk, and a large window.

Room, 1 King Bed with Sofa bed (Specialty)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Located in Roundhill, a neighborhood in Roanoke, Hyatt Place Roanoke Airport/Valley View Mall is in the suburbs and near the airport. Smith Mountain Lake and Carvins Cove reflect the area's natural beauty and area attractions include Hopkins Planetarium and Science Museum of Western Virginia. Looking to enjoy an event or a game while in town? See what's happening at Berglund Center or Jefferson Center. Spend some time exploring the area's activities, including golfing. Visit our Roanoke travel guide
Map
5040 Valley View Blvd North, Roanoke, VA, 24012

What's nearby

  • A historic brick building with a large entrance and a sign reading "Miss Virginia."
    Center in the Square
    7 min drive - 4.2 miles
  • A large metal framework structure, likely a transmission tower, with a clear blue sky and some clouds in the background.
    Mill Mountain Star
    16 min drive - 7.0 miles
  • Valley View Mall
    8 min walk - 0.4 miles
  • Regal Valley View Grande
    3 min drive - 1.7 miles
  • Berglund Center
    6 min drive - 3.8 miles

Getting around

  • Roanoke Station
    7 min drive
  • Roanoke Regional Airport (ROA)
    8 min drive

Restaurants

  • Cook Out
    19 min walk
  • Chick-fil-A
    3 min drive
  • McDonald's
    4 min drive
  • Cheddar's Scratch Kitchen
    19 min walk
  • Taco Bell
    4 min drive

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Airport
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Free WiFi
8.8 out of 10, Excellent, 573 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to midnight on request
  • Free area shuttle up to 2 mi
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gallery Kitchen

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property

Frequently asked questions

Does Hyatt Place Roanoke Airport/Valley View Mall have a pool?

Yes, this property has an indoor pool.

Is Hyatt Place Roanoke Airport/Valley View Mall pet-friendly?

Yes, Hyatt Place Roanoke Airport/Valley View Mall allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Hyatt Place Roanoke Airport/Valley View Mall?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Hyatt Place Roanoke Airport/Valley View Mall?

Check-out is at noon.

Does Hyatt Place Roanoke Airport/Valley View Mall provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 5 AM–midnight on request.

Where is Hyatt Place Roanoke Airport/Valley View Mall located?

Located in Roundhill, this hotel is 0.4 mi (0.7 km) from Valley View Mall and within 3 mi (5 km) of Regal Valley View Grande and AMF Hilltop Lanes. St. Andrews Catholic Church and Roanoke Visitor Center are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Place Roanoke Airport/Valley View Mall Reviews

8.4

Very Good

8.6

Cleanliness

8.0

Amenities

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 567 out of 1002 reviews
Rating 8 - Good. 205 out of 1002 reviews
Rating 6 - Okay. 123 out of 1002 reviews
Rating 4 - Poor. 59 out of 1002 reviews
Rating 2 - Terrible. 48 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Easy parking.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Staff was superb. I’m so glad we were able to stay there while visiting family.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick service...simple check-in and check-out. Excellent room accommodating 4 guests.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Decent. Great staff. Clean room
Stayed 1 night in Jun 2026
Verified review

8/10 Good

The breakfast was good.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast and parking were adequate.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Clean room and friendly staff - I was pleasantly surprised with our quiet room, due to the lobby renovation.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, easy check in/out. Room is always in great condition, up to date, and clean. Breakfast is very good with options and freshness. Great place to stay, also very convenient to the airport for early flights.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff is great, the room was really clean .
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean hotel, easy parking, good breakfast
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed over night and this place was perfect for my family and I. The room was spacious enough for the 6 of us. The breakfast was fresh and had a good selection of items. The staff was super kind, respectful, and accommodating. If we're ever in the area again, we'd definitely stay here again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel, super friendly and helpful staff, delicious breakfast…just what we were looking for!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Great king room.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was conveniently located. Very clean. And the staff was friendly and helpful.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Construction going on and the lobby was a bit of mess. Had to enter through side door. Staff was excellent though.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A perfect stop for our road trip! The hotel was clean, spacious, and ideal for a family of five needing a comfortable place to rest for the night. The location was excellent—conveniently close to stores, gas stations, and a variety of restaurants. It made for an easy and enjoyable evening stop, giving us time to relax and enjoy some family time before getting back on the road the next morning.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Beds are great, breakfast was lovely with lots of options.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, clean rooms and the entire living area is great, nice breakfast
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and staff!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here, my favorite restaurant is in walking distance. Hotel is very clean and staff are helpful.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities, good location
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. The vibe was great.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely very neat and very comfortable to stay overnight! Enjoyed to go shopping near our hotel! Also restaurant!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The part that stood out the best was the friendly staff. Check-in was quick and easy and our room was very clean and in good shape. Would definitely recommend.
Stayed 1 night in Dec 2025