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Paradise Suites Hotel

Property class: 2

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Photo gallery for Paradise Suites Hotel

A spacious living area with a sofa, a coffee table, and a potted plant. - Paradise Suites Hotel (Road Town)
A multi-story building with a green facade, a sign for Paradise Suites Hotel, and a One Stop Mall sign. - Paradise Suites Hotel (Road Town)
A hotel room with two single beds, a wooden chair, a desk, and a ceiling fan. - Paradise Suites Hotel (Road Town)
A bedroom with a bed, a desk, a ceiling fan, and a window with curtains. - Paradise Suites Hotel (Road Town)
A hotel room with a large bed, a chair, a table, and a painting on the wall. - Paradise Suites Hotel (Road Town)

Reviews

5.8 out of 10

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Room options

View all photos for Single Room

A bedroom with a bed, a desk, a ceiling fan, and a window with curtains.

Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite

A hotel room with a large bed, a chair, a table, and a painting on the wall.

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room

A hotel room with two beds, each with red bedding and pillows, a nightstand with a lamp, and a painting on the wall.

Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Triple Room

A hotel room with two single beds, a wooden chair, a desk, and a ceiling fan.

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Map
Road Town, Road Town, BVI, VG1110

What's nearby

  • JR O’Neal Botanic Gardens
    11 min walk - 0.6 miles
  • St. George’s Anglican Church
    15 min walk - 0.8 miles
  • Road Town Methodist Church
    20 min walk - 1.1 miles
  • Tortola Cruise Ship Port
    4 min drive - 1.7 miles
  • Government House
    4 min drive - 2.4 miles

Restaurants

  • Beans
    4 min drive
  • Botella
    3 min drive
  • Omar’s Dockside
    9 min drive
  • Trellis Bay Market Bar & Grill
    15 min drive
  • Climax On The Hill
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Conveniences

  • 24-hour front desk
  • Hair salon

Guest services

  • Concierge services
  • Housekeeping (daily)

Spa

  • Deep-tissue massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • No elevator
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

More

  • Free local calls
  • Phone

Policies

Check-in

Late check-in subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Paradise Suites Hotel Reviews

5.8

6.2

Cleanliness

5.4

Amenities

7.0

Staff & service

5.2

Property conditions & facilities
Rating 10 - Excellent. 7 out of 37 reviews
Rating 8 - Good. 8 out of 37 reviews
Rating 6 - Okay. 6 out of 37 reviews
Rating 4 - Poor. 5 out of 37 reviews
Rating 2 - Terrible. 11 out of 37 reviews

Reviews

Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what you want in a hotel, either an inexpensive room or an ultra luxury hotel: this had comfortable beds, good air conditioning, hot water with good water pressure, very clean and nice. Yes, it is on the low end of pricing in Roadtown. Don’t let that dissuade you. It was a great return on investment in my opinion.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly and nice! They’re a bit under construction right now, but the location is so convenient and you get exactly what you ask for. Also, water is free!
Stayed 2 nights in May 2024
Verified review

6/10 Okay

Rudolph

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff at this property were very friendly and helpful. The property definitely needs to be updated, remodeled. The inside appearance was another consider for me.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

christina

Liked: Staff & service
Disliked: Property conditions & facilities
The staff were great and the room was clean, to the best of a housekeeper’s ability. I’ve seen other reviews that say the hotel needs a renovation, I think it just needs the care of a tradesman. Done of the bathroom tile were held down with tape. The room had no water when I checked in, but that was quickly remedied. Overall, I would say this place just needs done skilled attention.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

elver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful. I will definitely book with you guys on my next trip. Thank you Best regards
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Jadon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it, it was a bit dated good for short stays
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Vibert

Disliked: Cleanliness
Right in town
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities
walkable to everywhere
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Lonya

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property needs to be modernized and upkept better
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Klaudia

Liked: Cleanliness, staff & service
For the price, near downtown and walkable to ports.
Stayed 1 night in May 2024
Verified review

2/10 Terrible

kyhanna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was very horrible the sheets was dirty and the bathroom area was dirty the bathroom shower was not working and it flooded and every was old the curtains rods was broken people could’ve see us from the outside and the workers wasn’t friendly they had attitudes and i didn’t feel welcomed
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very surprised as this was the only room left available in Road Town on a Friday night, will stay again.
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Verified traveler

Was just average
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Monica

Disliked: Property conditions & facilities
All rooms needs a small fridge/microwave
Stayed 2 nights in Mar 2025
Verified review

4/10 Poor

Peggy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good but the place needs remodeling. The building is old. Also it’s not located in area as stated on Google maps.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courtesy ofstaff
Stayed 8 nights in Jul 2024
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible, do not speak English, no WiFi, no tv, double booked our room. The other party tried to break in with same room key. Awful, awful, awful. Can’t believe they call it hotel!!
Stayed 1 night in Apr 2025
Verified review

2/10 Terrible

Wayne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel needs upgrading. There was a hole in the roof next to the AC unit. There was no room service to clean the room for the 3 days that we were there. There was a lot of noise at night from the front desk staff. I would not recommend staying at this place. This room was not worth the price they are charging.
Stayed 3 nights in Aug 2025
Verified review

6/10 Okay

Terri

Disliked: Amenities, property conditions & facilities
Mattress was not firm. Room was small, looked like it was furnished from garage sales.
Stayed 1 night in Mar 2025
Verified review

2/10 Terrible

Valerie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place needs a total renovation, everything is outdated and smells. totally not worth the money I paid which was $230 something per night. nothing about this place is Paradise Suites as the name suggest. Don't be fooled like I was. This place is probable worth $15 per night. Run Run Run.
Stayed 1 night in Dec 2024
Verified review

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower in the room did not work, asked for 3 days to be repaired. Bed sheet smelt, dark, tired rooms
Stayed 3 nights in Dec 2024
Verified review

2/10 Terrible

Mark

Disliked: Staff & service, amenities, property conditions & facilities
Liked some of the staff. Poor communication. We asked to stay another hour and was okayed. They didn’t mention that it would be another 20.00. We think we were the only tourists in the hotel. We got the feeling others might have been living there.
Stayed 1 night in Jan 2025
Verified review

4/10 Poor

warren

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
antiquated rooms and facilities. Shower handle broken. No chair in room. Looks like I went back to the 1950's. Sinking falling off wall. Escalator broken.
Stayed 1 night in Mar 2025
Verified review

2/10 Terrible

Debbie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all I didn’t like the fact they were trying to charge me more than what I saw it for on Expedia. Then I went to shower I found hair in the shower, So the room wasn’t properly clean. I wouldn’t recommend this hotel to no one until they upgrade their rooms and service.
Stayed 1 night in Jun 2024
Verified review

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst experience in my life in an accommodation was spent in this place. First of all, it is a dirty, old-fashioned place, they changed my room on three occasions. The first time there was a tarantula in the bathtub and there was only hot water burning, the second room, the air conditioning or the television was not working, and the third time the matres looked like metal, there was a bad smell. My reservation was 6 days, I could only stay for 1 day, since I was with my son and I did not feel safe or comfortable, nor are the motels in my country as depressing as this place. They did not want to return the money for the remaining days. If you do not want to spend a horror stay, do not book at this hotel.
Stayed 6 nights in Jul 2025