Hôtel Universel in Rivière-du-Loup

Travelers splash in the indoor pool with waterslide or gather around the firepit at this Rivière-du-Loup hotel offering 24-hour services and convenient self-parking

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Front of property - Hôtel Universel in Rivière-du-Loup (Rivière-du-Loup)

Indoor pool, open 8:30 AM to 10:00 PM, lifeguards on site - Hôtel Universel in Rivière-du-Loup (Rivière-du-Loup)

Excellence Room 2 Queen Beds | Hypo-allergenic bedding, individually decorated, individually furnished - Hôtel Universel in Rivière-du-Loup (Rivière-du-Loup)

Reception - Hôtel Universel in Rivière-du-Loup (Rivière-du-Loup)

Breakfast and dinner served - Hôtel Universel in Rivière-du-Loup (Rivière-du-Loup)

Overview
Rooms
Location
Policies

Hôtel Universel in Rivière-du-Loup offers an indoor pool with waterslide and lifeguard. Enjoy a firepit for evening relaxation and dine at Restaurant Boreal with international cuisine. Free WiFi, extended parking, outdoor furniture, and multilingual staff enhance your stay.

Excellent

Popular amenities

Parking included
Free WiFi

Room options

Check availability for these dates

Tonight

Jun 18 - Jun 19

Tomorrow

Jun 19 - Jun 20

All rooms

2 beds

1 bed

Showing 10 of 10 rooms

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 2 Queen Beds

Excellent

29 sq m
Sleeps 4
2 Queen Beds
Free WiFi

Excellence Room 2 Queen Beds

Excellent

29 sq m
Sleeps 4
2 Queen Beds
Free WiFi

Classic Room, 2 Queen Beds

Sleeps 4
Free WiFi

Classic Room, 1 King Bed

Sleeps 4
Free WiFi

Classic Room, 1 Queen Bed

Sleeps 4
Free WiFi

Classic Room, 1 King Bed

Wonderful

29 sq m
1 bedroom
Sleeps 4
1 King Bed
Free WiFi

Excellence Room

Very good

29 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed
Free WiFi

Privilege Club Room

Wonderful

30 sq m
1 bedroom
Sleeps 4
1 Queen Bed OR 1 Double Murphy Bed
Free WiFi

Classic Room, 1 Queen Bed

Exceptional

29 sq m
1 bedroom
Sleeps 4
1 Queen Bed
Free WiFi

Classic Room, 2 Queen Beds, Pool View

Good

1 bedroom
Sleeps 4
2 Queen Beds
Free WiFi

About the neighborhood

Located in Rivière-du-Loup, Hôtel Universel in Rivière-du-Loup is connected to the convention center. Musee du Bas St Laurent and Manoir Fraser are cultural highlights, and some of the area's activities can be experienced at Club De Golf De Riviere-Du Loup and Riviere-du-Loup Saint-Simeon Ferry. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with hiking/biking trails. Visit our Rivière-du-Loup travel guide

311, boul. Hotel-de-Ville, Rivière-du-Loup, QC, G5R 5S4

What's nearby

Parc des Chutes
5 min drive - 1.9 miles
Musee du Bas St Laurent
18 min walk - 1.0 mile
Cegep De Riviere-du-Loup
3 min drive - 1.2 miles
Centre Culturel Berger
4 min drive - 1.7 miles
Pot-a-l'Eau-de-Vie
12 min drive - 6.7 miles

Restaurants

Subway
16 min walk
Brulerie Ange Ou Démon
3 min drive
McDonald's
13 min walk
L'Innocent
3 min drive
Tim Hortons
15 min walk

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Pool
Parking included
Free WiFi
Restaurant

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Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
Free extended parking on site
Wheelchair-accessible parking available

Food and drink

Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 7 to 16 per person
A bar/lounge
A restaurant

Restaurants on site

Restaurant - Boreal

Things to do

24-hour gym
Bicycle storage
Billiards/pool table
Full-service spa
Indoor pool
Waterslide

Family friendly

In-room crib
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities
Lifeguards on site
Soundproofed rooms
Waterslide

Conveniences

24-hour front desk
ATM
Laundry facilities
Luggage storage
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Business services

183 square feet of conference space
24-hour business center
Meeting rooms

Outdoors

Firepit
Outdoor furniture

Full-service spa

12 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Swedish massages
Thalassotherapy
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar near toilet
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

1 building
6 floors
Banquet hall
Built in 1973
Fireplace in lobby
Lifeguards
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free crib
Hypo-allergenic bedding

Bathroom

Hair dryer

Entertainment

Flat-screen TV with cable channels

Food and drink

Coffee/tea maker
Limited room service
Microwave
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Free local calls
Individual decor
Individual furnishings
Iron/ironing board
LED lighting
Phone
Recycling
Soundproofed rooms
Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from May 22 2026 to May 26 2026 (dates subject to change):

Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40.24 per pet (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total pets

Pets cannot be left unattended

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

Fee for cooked-to-order breakfast: approximately CAD 7 to 16 per person
Pet fee: CAD 40.24 per pet (varies based on length of stay)
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Spa fee: CAD 45

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property Registration Number 054854, 2026-11-30

We should mention

Pool access available from 8:30 AM to 10:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Guests under 16 years old are not allowed in the spa

Frequently asked questions

Does Hôtel Universel in Rivière-du-Loup have a pool?

Yes, this property has an indoor pool. Pool access is from 8:30 AM–10:00 PM. The pool will be unavailable from May 22 2026 to May 26 2026 (dates subject to change).

Is Hôtel Universel in Rivière-du-Loup pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of CAD 40.24 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Hôtel Universel in Rivière-du-Loup?

Check-in start time: 4 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hôtel Universel in Rivière-du-Loup?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hôtel Universel in Rivière-du-Loup located?

This family-friendly Rivière-du-Loup hotel is located near the airport, within 1 mi (2 km) of Musee du Bas St Laurent and Cegep De Riviere-du-Loup. Centre Culturel Berger and Club De Golf De Riviere-Du Loup are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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