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Hotel El Cisne Internacional

Property class: 3

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Photo gallery for Hotel El Cisne Internacional

A banquet hall with tables set for a formal event, large windows with a city view, and a stage with speakers. - Hotel El Cisne Internacional (Riobamba)
A breakfast setup with plates of food, a glass of orange juice, and a cup of coffee on a table with a patterned tablecloth. - Hotel El Cisne Internacional (Riobamba)
A hotel room with a bed, a TV mounted on the wall, a small table, and a view of palm trees and buildings outside. - Hotel El Cisne Internacional (Riobamba)
A snow-capped mountain with a clear blue sky. - Hotel El Cisne Internacional (Riobamba)
A multi-story hotel with balconies, a parking garage, and several flags. - Hotel El Cisne Internacional (Riobamba)
Consider a stay at Hotel El Cisne Internacional and take advantage of free breakfast (local cuisine), dry cleaning/laundry services, and a business center. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a restaurant are available to all guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Single Room, City View

A hotel room with a bed, a TV, and a view of a cityscape through large windows.

Comfort Single Room, City View

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room

A hotel room with a bed, a small table with a red tablecloth, a green armchair, and a large window offering a city view.

Deluxe Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Double Room, City View

A hotel room with two beds, a small table, and a view of the city through large windows.

Basic Double Room, City View

  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room, City View

A hotel room with two beds, a small table with a bottle and a tissue box, and a view of the city through large windows.

Deluxe Double Room, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed
  • Free WiFi

About the neighborhood

Riobamba is home to Hotel El Cisne Internacional. The area's natural beauty can be seen at Sesquicentennial Park and 21st of April Park, while Teatro León and Museum of Religious Art are cultural highlights. Centro de Arte y Cultura and Novartes Centro Cultural are also worth visiting. Visit our Riobamba travel guide
Map
Av. Daniel Leon Borja y Duchicela, Riobamba, 060150

What's nearby

  • Olympic Stadium
    5 min walk - 0.3 miles
  • Higher Polytechnic School of Chimborazo
    4 min drive - 1.0 mile
  • Sucre Park
    4 min drive - 1.0 mile
  • Maldonado Park
    5 min drive - 1.2 miles
  • Riobamba Cathedral
    5 min drive - 1.2 miles

Getting around

  • Riobamba Train Station
    17 min walk

Restaurants

  • Fogón del Puente
    1 min walk
  • Chori Gol
    5 min walk
  • Jamones La Andaluza
    9 min walk
  • SUBWAY
    9 min walk
  • Gas Plaza
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessibility

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

Frequently asked questions

Is Hotel El Cisne Internacional pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel El Cisne Internacional?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel El Cisne Internacional?

Check-out is at noon.

Where is Hotel El Cisne Internacional located?

Situated in Riobamba, this hotel is within a 10-minute walk of Olympic Stadium and Centro de Arte y Cultura. 21st of April Park and Sesquicentennial Park are also within 1 mi (2 km). Riobamba Train Station is 17 minutes by foot.

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Reviews

Hotel El Cisne Internacional Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Amenities

9.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 17 out of 32 reviews
Rating 8 - Good. 10 out of 32 reviews
Rating 6 - Okay. 3 out of 32 reviews
Rating 4 - Poor. 2 out of 32 reviews
Rating 2 - Terrible. 0 out of 32 reviews

Reviews

Verified review

10/10 Excellent

Geovanny

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly place and enjoyable and the staff was very friendly
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is good do is very Clean
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff is very kind.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel y a great area
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Leila

Liked: Cleanliness, staff & service, amenities
The bed and pillows were very comfortable. The rooms are s little shabby, the place could use a little sprucing up. The my location is close to the bus terminal and some great restaurants but it gets pretty load at night so bring earplugs if you're a light sleeper
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, clean room, etc., but what really made this hotel great was the staff, especially the manager Bryan, who went out of his way to help us. So nice. Our room was noisy and didn't have good wifi but I still give it 5/5 stars because everything else was great.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
It's located on a busy street, so It'll be better if your room is in the back of the building. Other than that, everything was alright.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

MARICRUZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La mejor estadía en riobamba y muy bien ubicado
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Gonzalo

Liked: Cleanliness, amenities, property conditions & facilities
La habitacion estaba bien, sencilla pero bien
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

BENJAMIN

Liked: Cleanliness, amenities, property conditions & facilities
Ubicación
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me permitieron guardar el carro sin costo adicional.
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Robert Eduardo

Disliked: Staff & service, amenities
Deben mejorar la comunicación y lograr responder mensajes y llamadas, al llegar al hotel no tuve como parquear de forma adecuada el vehículo, la habitación entregada, en el baño hay unas ventanas donde se puede ver desde otros edificios, donde no hay privacidad.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

FRANCISCO

Liked: Staff & service
Disliked: Room comfort
Mucho ruidoso.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno atención, rápida y la ubicacion super centrica
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Margarita

Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Betka

Stayed 1 night in May 2026
Verified review

8/10 Good

Fabricio

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Erick

Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

PATRICIO

Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Julian

Stayed 4 nights in Feb 2026
Verified review

6/10 Okay

ENRIQUE

Stayed 1 night in Nov 2025