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Hotel Punta Ponto

Property class: 2.5

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Photo gallery for Hotel Punta Ponto

A beach with clear water and a sandy shore. - Hotel Punta Ponto (Río Lagartos)
A room with a bed, a table, and a view of a beach with boats and a thatched-roof structure. - Hotel Punta Ponto (Río Lagartos)
A balcony with a view of the sea, a chair, and a table with a plant. - Hotel Punta Ponto (Río Lagartos)
A terrace with lounge chairs and a view of the sea. - Hotel Punta Ponto (Río Lagartos)
A wooden staircase leading to a covered area with potted plants, overlooking a marina with boats and a clear view of the water. - Hotel Punta Ponto (Río Lagartos)
Located close to Malecón Río Lagartos and Rio Lagartos Lighthouse, Hotel Punta Ponto provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Laundry
  • Housekeeping

Embrace the magic of Mexico

AARP members, save 30% or more on select Mexican hotels. Book between November 10 and November 16, 2026. Travel by 30 December, 2027.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room, 2 Double Beds, Balcony

A hotel room with two wooden beds, a ceiling fan, an air conditioning unit, and a view of the beach through large windows.

Superior Double Room, 2 Double Beds, Balcony

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Honeymoon Double Room

A hotel room with two beds, wooden headboards, a small bedside table with a lamp, a wall-mounted air conditioner, and a window with curtains.

Honeymoon Double Room

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Grand Triple Room, 2 Double Beds, Beachside

A balcony with a view of the sea, a chair, and a table with a plant.

Grand Triple Room, 2 Double Beds, Beachside

9.8 out of 10
Exceptional
(6 reviews)
  • Bay view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Multiple Beds

A hotel room with two beds, a ceiling fan, a flat-screen TV, a painting of a beach scene, and a wooden wardrobe.

Family Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • River view
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

About the neighborhood

Located in Río Lagartos, Hotel Punta Ponto is in a national park and near the bay. Rio Lagartos Lighthouse is a notable landmark, and the area's natural beauty can be seen at Ría Lagartos Biosphere Reserve and Petén Mac Trail. Malecón Río Lagartos and Petén Tucha are two other places to visit that come recommended. Visit our Río Lagartos travel guide
Map
Ave Malecon No.140, Río Lagartos, YUC, 97720

What's nearby

  • Malecón Río Lagartos
    1 min walk - 0.0 miles
  • Municipal Palace
    5 min walk - 0.3 miles
  • Rio Lagartos Lighthouse
    8 min walk - 0.5 miles
  • Playa Cancuncito
    30 min drive - 13.2 miles
  • Loche Square
    39 min drive - 18.4 miles

Restaurants

  • El Perico Marinero
    7 min walk
  • Maleconcito Gourmet
    6 min walk
  • El Popular Vaselina
    14 min drive
  • Restauran La Cueva de Macumba
    7 min walk
  • Bar 7 Copas
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Dock
  • In a national park
  • On the bay
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • No elevator
  • Smooth flooring in public areas

More

  • Built in 2008
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bed sheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Individually furnished
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Frequently asked questions

Is Hotel Punta Ponto pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Punta Ponto?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Punta Ponto?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Hotel Punta Ponto?

Some rate plans available at this property are all-inclusive.

Where is Hotel Punta Ponto located?

Situated near the bay, this hotel is steps from Ría Lagartos Biosphere Reserve and Malecón Río Lagartos. Rio Lagartos Lighthouse and Petén Mac Trail are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Punta Ponto Reviews

8.8

Excellent

8.8

Cleanliness

8.2

Amenities

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 109 out of 188 reviews
Rating 8 - Good. 50 out of 188 reviews
Rating 6 - Okay. 21 out of 188 reviews
Rating 4 - Poor. 6 out of 188 reviews
Rating 2 - Terrible. 2 out of 188 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and very friendly. We enjoyed our stay
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great and the staff is very friendly and helpful.
Stayed 3 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is awesome! Very quiet, clean and comfortable. AC unit is newer and quiet and deck is large and sheltered with a beautiful view of the waterfront. The breakfast was excellent too, fresh coffee, toast and preserves and sliced fruit. The host was very nice and definitely hire the guides associated with the hotel, Arielle was awesome, very knowledgeable and spoke great English 👍 We stayed in the suite over looking the waterfront, really nice :)) Make sure to head out into the biosphere as early as possible, we went at sunrise and saw lots of wildlife before it got busy and too hot.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little place, nothing fancy but a great view
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the front balcony rooms is awesome. Very rustic but relaxing accommodation. Restaurants very close by. Excellent guides are available for outings.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The host is very nice. She took the time send information ahead of my stay to prepare for my visit to Rio Largatos. I felt very comfortable here.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place, Roger was very welcoming. We had the tour that he organized from the hotel, it was so worth doing, loved our tour guide,sorry, forgotten his name but he was very passionate about wildlife and the mangroves. Would definitely recommend.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was super. Was great, staff was excellent, and breakfast was good. View fom my room overlooked the Malecon. Very beautiful
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for a stay in Rio Lagartos! Rooms are clean, there is a nice communal area to use, and Roger the owner is very friendly and helpful. If you plan to do any wildlife/flamingo tours, we highly recommend going with the option Roger can arrange for you. We did it and it was awesome.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Our room was facing the river with a private balcony and had two double beds with the cleanest sheets I have ever seen in any hotel. Beds were comfortable, staff very accommodating. Silvia was helpful and kind. Will definitely come back next year!
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The property was good. The room was clean and the AC work great. The hot water also was good the only thing i would improve is the breakfast we got bread with a Nutella and peanuts butter jar and a coffe that was like water so is not much a breakfast
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect. A true gem. Ideal spot. Roger was super helpful, kind, informative, and even lent us his bike so we could run an errand.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This hotel stands out as the best value I’ve seen after years of staying in mid to low range Mexican hotels. My room was the quietest I’ve had in Mexico, on the 2nd floor with a well furnished terrace looking out over the water. The room was bright and spotlessly clean. The two complaints I see the most of in reviews are: no hot water and uncomfortable pillows. NOT the case here! Super- comfortable bed and pillows, lots of hot water. A very nice continental breakfast with a thermos of coffee is brought to you on the terrace each morning by Sylvia or Roger, the very friendly management team. Roger arranged a boat tour for me with Ariel, an extremely knowledgeable licensed guide and naturalist; well worth doing.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy and relaxing 3 days

Room and beds comfortable with fabulous view from balcony room, and sun terrace Tranquil and calm. Hotel organised tours owner to meet us to discuss options and ressonably priced. Minor problems with door key quickly dolved by owner. Breakfast Mexican continental style good and brought to our balcony. Excellent location for buses, trips, restaurants and views! Stayed 3 nights but could have stayed longer as it was so relaxing.
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect boutique hotel and more

My husband and I celebrated our 41st anniversary. Our room with the view was exactly as shown and more. It was perfect! A nice surprise was breakfast on our little patio the next morning. Check in was smooth and very pleasant. We appreciated the help to book our boat tour. Not to be missed. Thank you. We hope to come back!
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was suitable for a one-night stay. Perhaps due to the onset of winter, the area was quiet, and restaurant options were limited. However, the bathroom had limited or no water supply for a shower. Additionally, we were unable to have a good breakfast because the owner was out in the morning, and the staff had difficulty communicating, even with the use of a translator. Overall, it was a satisfactory stay.
Verified review

8/10 Good

Close to bus station. Roger is very kind and helpful. If you go for tours wait to talk to him before booking anything as he knows the best options. Wish there had been a refrigerator, even a shared one in the lobby. Comfortable bed. Breakfast was ok first and second day but third day I got scrambled eggs. Why I don’t know. Only suggestion is a bath mat. Bathroom floor and shower are extremely slippery! Lovely place to visit for a few days. Please go to restaurant la Mojarrita. Sit upstairs - excellent food and service. Say hi to Pedro and Juan
Stayed 3 nights in Feb 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
The hotel had a genuine feeling, but it felt a little basic. The room was big enough, the bathroom more than adequate. Aircon worked. We would have loved that the lady at the reception spoke some English. We made due with our little knowledge of Spanish. The same lady however contacted a partner who could provide us with the necessary excursions for the next dat. Great recommendation. Small note of critique: the headboard of the bed was made out of some kind of fresh wood (I'm not sure the chirping sound of some kind of insect / woodworm was supposed to be there...). Breakfast was simple, but ok.
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Pros: Location is decent; safe with on-site parking and good views of the lagoon. Restaurants within walking distance. Staff (Roger, I think) was very nice and helpful. Breakfast was simple but was brought up to our balcony which was a nice touch. The shower worked (our friend’s in another room didn’t) and we had plenty of hot water. Beds were comfortable. Cons: the property is dated; the toilet seat was broken and didn’t fit properly. It was quite the challenge to use the toilet. There were quite a few bugs (tiny ants mainly) by the window in the shower. There was quite a bit of road noise. This was kind of unexpected given how small this town is and the location of the hotel, but it was a challenge sleeping due to cars and motorcycles passing at pretty much all hours of the night. I recommend a sleep mask and ear plugs. There also was a common area right next to our room and several guys were out there partying pretty loudly until about 1am. We were in the front room upstairs on the right if you are looking at the hotel from the street. Bottom line: you get what you pay for. Was it the worst place I’ve ever stayed, no. If I come back to Rio Lagartos would I stay here again? Probably not. I think there are better options and I would be willing to pay a little more next time.
View from our balcony
View of hotel from tour boat
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I did not personally have an ocean view, but the people I was with did have that. It was very lovely. Great stay and no problems.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice hotel
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely cordial reception, good breakfast early, lovely room with balcony seating.
Stayed 1 night in Mar 2023
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Staff were courteous with limited english, but friendly. Property in a perfect location. Room pleasant, but needed some maintenance like fixing the bedside lamp AND a toilet seat that fits the toilet!
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and comtrable with a very pleasant hostess
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was on First floor, there is no lift/elevator. The owner Roger was very helpful with baggage. Parking onsite is limited, however, there is plenty street parking. Roger arranged his friend to take us on Boat tour of the Lagoon. This was fantastic experience. Breakfast is basic and filling, not fancy. Restaurants in the village are few.
Hotel Front from Boat
Birding in Rio Lagartos
Crocodile in lagoon Rio Lagartos
Stayed 1 night in Mar 2026