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Extended Stay America Suites Richmond Glen Allen Short Pump

Property class: 2.5

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Photo gallery for Extended Stay America Suites Richmond Glen Allen Short Pump

A hotel room with a flat-screen TV, two sofas, a coffee table, a lamp, and a window with curtains. - Extended Stay America Suites Richmond Glen Allen Short Pump (Glen Allen)
A hotel room with a bed, a small desk, a kitchenette, and a nightstand with a lamp. - Extended Stay America Suites Richmond Glen Allen Short Pump (Glen Allen)
A room with two brown leather chairs, a small round table, a refrigerator stocked with beverages, and a large window with blinds. - Extended Stay America Suites Richmond Glen Allen Short Pump (Glen Allen)
A coffee station with three coffee dispensers labeled 'dark roast', 'light roast', and 'hot water'. There are also various coffee pods and a 'grab-and-go breakfast' sign. - Extended Stay America Suites Richmond Glen Allen Short Pump (Glen Allen)
An outdoor patio with a grill station, a table, and chairs. - Extended Stay America Suites Richmond Glen Allen Short Pump (Glen Allen)
Extended Stay America Suites Richmond Glen Allen Short Pump provides amenities like laundry facilities and a gym. Stay connected with free in-room WiFi.

Reviews

6.2 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Premium Suite, Multiple Beds, Non Smoking, Kitchen

A hotel room with a bed, two bedside lamps, a nightstand with a clock, a window with curtains, and a colorful painting on the wall.

Premium Suite, Multiple Beds, Non Smoking, Kitchen

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette

A hotel room with a bed, bedside lamps, a TV on a wooden stand, a small drawer, a microwave, and a painting on the wall.

Deluxe Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

Located in Glen Allen, Extended Stay America Suites Richmond Glen Allen Short Pump is in a shopping district. Travelers eager for a bit of culture can stop by Altria Theater, while those who have shopping on the agenda may want to visit Short Pump Town Center and Broad Street. Cultural Arts Center Glen Allen and Lewis Ginter Botanical Garden are also worth visiting. Spend some time exploring the area's activities, including winery tours. Visit our Glen Allen travel guide
Map
4231 Park Place Ct, Glen Allen, VA, 23060

What's nearby

  • A street view with a prominent clock tower labeled "Short Pump Town Center" and a yield sign.
    Short Pump Town Center
    6 min drive - 3.5 miles
  • Short Pump Village
    5 min drive - 2.6 miles
  • Elk's Lodge
    6 min drive - 1.9 miles
  • Bowlero West End
    10 min drive - 3.7 miles
  • Regency Square Mall
    12 min drive - 5.9 miles

Getting around

  • Richmond Staples Mill Road Station
    17 min drive
  • Richmond Intl. Airport (RIC)
    28 min drive

Restaurants

  • Wawa
    2 min drive
  • Golden Corral
    3 min drive
  • Devil's Lettuce
    13 min walk
  • Five Guys
    14 min walk
  • Starbucks
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request) (for a fee)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Extended Stay America Suites Richmond Glen Allen Short Pump pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25.00 per accommodation, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Extended Stay America Suites Richmond Glen Allen Short Pump?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Extended Stay America Suites Richmond Glen Allen Short Pump?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Extended Stay America Suites Richmond Glen Allen Short Pump located?

Situated in a shopping district, this hotel is 1.6 mi (2.6 km) from Elk's Lodge and 2.8 mi (4.5 km) from Short Pump Town Center. Virginia Hospital & Health and Bowlero West End are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Extended Stay America Suites Richmond Glen Allen Short Pump Reviews

6.2

6.2

Cleanliness

9.0

Location

7.4

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 151 out of 524 reviews
Rating 8 - Good. 92 out of 524 reviews
Rating 6 - Okay. 77 out of 524 reviews
Rating 4 - Poor. 65 out of 524 reviews
Rating 2 - Terrible. 139 out of 524 reviews

Reviews

Verified review

8/10 Good

Liked: Property conditions & facilities
It was ok there were to many kids running around unattended by themselves. Food around the property was nice and no cups or napkins in the room was kinda crappy
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

I had a real nice state there everything was nice and clean
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Stay the staff was great
Stayed 1 night in Feb 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
People hanging out outside til late hours , staff was nice but room was absolutely disgusting. Hair all over the bed , roaches in bathroom, kitchen and sleeping area - left over crack paraphernalia. Told front desk multiple times .no offer to get a different room or anything.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Quite frankly, that was my ONLY issue. Cabinets were bare. Just a few essential items would be helpful, especially for a family stay. Overall it was a very comfortable stay, and the desk staff were so nice!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, yet plenty of shopping and dining within a few blocks away.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this location before…once again I’ve had a very pleasant experience no complaints. I will definitely be staying here again in the future.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness
Kitchen was equipped with clean rooms but the a/c unit could be fix because the heat wouldn't work on a cool night!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in a nice location and close to everything!!
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Amenities
It’s secluded
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for Work

It is a long term stay hotel. It is good for getting work done and living when away from home.
Stayed 1 night in May 2025
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
Stayed a week had roaches in room breakfast was very limited but service was good
Stayed 7 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've had some bad experience with extended stays in the past. But this is a great location, rooms are very clean. It's a quiet location, with a helpful staff.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I was very pleasantly surprised with the overall condition of the property and my room. Clean, quiet - no complaints at all. I would highly recommend this Extended Stay site.
Stayed 2 nights in Nov 2024
Verified review

6/10 Okay

Liked: Amenities
Disliked: Staff & service
The rooms were pretty decent. I loved that I could cook for my family. However, there were roaches in the bathroom
Stayed 6 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great safe area, very convenient for shopping, dining, banking, etc. the special suites are very spacious and well equipped. I had to issues and they were quickly resolved
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was clean overall and comfortable but there were two live roaches in my room!
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property could use some upkeep and some more effort in cleaning. Staff was very nice and helpful. A
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Staff & service

Good

Very professional customer service also i enjoyed the convience of having shopping centers and food near
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and customer service was great! Service desk people were nice but I did not like one thing that we found bugs under the pillows.
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities, room comfort

Roaches

Room was clean front desk was friendly . the room had roaches. Room 208 .
Stayed 5 nights in Mar 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
The check in process was simple. The room was nice just not thoroughly cleaned as it should be. In the morning after taking a shower an army of baby roaches decided to come out of hiding. Never in my life had i experienced this in a hotel.
Stayed 1 night in Sep 2024
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Cockroaches

First off the receptionist was lovely, there was no issue with service. Within an hour of being in our room we found six cockroaches. We asked to be transferred but there were no other rooms so we were given a refund
Stayed 1 night in Feb 2024
Verified review

6/10 Okay

Liked: Staff & service

It was okay.

This was an okay hotel. We stayed one night with two dogs and it served its purpose. I don’t think the “secure” doors on the entrance into our building actually locked. The security lock on our door was busted. When my husband took a shower, water came out from under the tub. The smell of bleach was very prevalent when we came into our room. Our sheets were stained on our bed. There is little to no grass on the property to walk your dog in. We were in this hotel less than 12 hours and I’m thankful it was just that long.
Stayed 1 night in May 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Overall, the property and room was fairly clean, but the first thing I found upon entering the restroom was a pubic hair on the toilet seat and no hot water to wash my hands. There was hot water for the shower though. The room was spacious, but lacked amenities like USB chargers and in-room coffee accouterments. Complimentary “grab & go breakfast” was served in the morning and at 7AM all I found was 1 granola bar, 3 packages of instant oatmeal, coffee & hot water. If you’re looking for a basic and budget-friendly hotel, you will be very pleased. The area is off of a main road and is very quiet and the landscaping looks nice and well-maintained. There is a small terrace with outdoor seating and barbecues available as well.
Stayed 1 night in Mar 2024