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Extended Stay America Suites Richmond Glen Allen Short Pump

2.5 star property
A comfortable retreat just steps from Short Pump Town Center shopping, offering convenient laundry facilities and round-the-clock front desk assistance

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Photo gallery for Extended Stay America Suites Richmond Glen Allen Short Pump

Premium bedding, desk, laptop workspace, blackout drapes - Extended Stay America Suites Richmond Glen Allen Short Pump (Glen Allen)
Property amenity - Extended Stay America Suites Richmond Glen Allen Short Pump (Glen Allen)
Deluxe Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette | Premium bedding, desk, laptop workspace, blackout drapes - Extended Stay America Suites Richmond Glen Allen Short Pump (Glen Allen)
Breakfast area - Extended Stay America Suites Richmond Glen Allen Short Pump (Glen Allen)
Breakfast area - Extended Stay America Suites Richmond Glen Allen Short Pump (Glen Allen)
Extended Stay America Suites Richmond Glen Allen Short Pump provides travelers with practical comforts including in-room WiFi and on-site laundry. Guests can grill outdoors, maintain their fitness routine at the gym, and take advantage of self-parking during their stay.

Reviews

6.2 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Premium Suite, Multiple Beds, Non Smoking, Kitchen

Premium Suite, Multiple Beds, Non Smoking, Kitchen | Premium bedding, desk, laptop workspace, blackout drapes

Premium Suite, Multiple Beds, Non Smoking, Kitchen

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette

Deluxe Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette | Premium bedding, desk, laptop workspace, blackout drapes

Deluxe Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

Located in Glen Allen, Extended Stay America Suites Richmond Glen Allen Short Pump is in a shopping district. Travelers who have shopping on the agenda can visit Short Pump Town Center and Broad Street. Cultural Arts Center Glen Allen and Lewis Ginter Botanical Garden are also worth visiting. Spend some time exploring the area's activities, including winery tours. Visit our Glen Allen travel guide
Map
4231 Park Place Ct, Glen Allen, VA, 23060

What's nearby

  • Richmond_ShortPumpTownCenter_6083667_05
    Short Pump Town Center
    4 min drive - 2.8 miles
  • University of Richmond
    University of Richmond
    11 min drive - 7.4 miles
  • G5KT01 Egyptian building historic college Richmond Virginia
    Virginia Commonwealth University
    14 min drive - 12.9 miles
  • Richmond_KingsDominion_6083631_06
    Kings Dominion
    24 min drive - 26.7 miles
  • Elk's Lodge
    4 min drive - 1.7 miles

Getting around

  • Richmond Staples Mill Road Station
    17 min drive
  • Richmond Intl. Airport (RIC)
    28 min drive

Restaurants

  • Wawa
    2 min drive
  • Golden Corral
    3 min drive
  • Panera Bread
    17 min walk
  • Starbucks
    14 min walk
  • Capital Ale House
    11 min walk

About this property

Extended Stay America Suites Richmond Glen Allen Short Pump

Hotel near Short Pump Town Center
Extended Stay America Suites Richmond Glen Allen Short Pump provides amenities like laundry facilities and a gym. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • A 24-hour front desk, an elevator, and smoke-free premises
  • A front-desk safe and barbecue grills
Room features
All 95 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas.
More amenities include:
  • Shower/tub combinations, free toiletries, and hair dryers
  • 42-inch TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request) (for a fee)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

TownePlace Suites Marriott Richmond
TownePlace Suites Marriott Richmond Glen Allen
TownePlace Suites Marriott Richmond Hotel Glen Allen
Towneplace Suites Richmond Hotel Glen Allen
TownePlace Suites Marriott Richmond Hotel Glen Allen
TownePlace Suites Marriott Richmond Glen Allen
Hotel TownePlace Suites by Marriott Richmond Glen Allen
Glen Allen TownePlace Suites by Marriott Richmond Hotel
Hotel TownePlace Suites by Marriott Richmond
TownePlace Suites by Marriott Richmond Glen Allen
TownePlace Suites Marriott Richmond Hotel
TownePlace Suites Marriott Richmond
TownePlace Suites by Marriott Richmond
Extended Stay America Richmond Glen Allen Short Pump

Frequently asked questions

Is Extended Stay America Suites Richmond Glen Allen Short Pump pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25.00 per accommodation, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Extended Stay America Suites Richmond Glen Allen Short Pump?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Extended Stay America Suites Richmond Glen Allen Short Pump?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Extended Stay America Suites Richmond Glen Allen Short Pump located?

Situated in a shopping district, this hotel is 2.9 mi (4.7 km) from Short Pump Town Center and within 6 mi (10 km) of Bowlero West End and Regency Square Mall. Sheltering Arms Institute and Henrico Doctors' Hospital are also within 6 mi (10 km).

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Reviews

Extended Stay America Suites Richmond Glen Allen Short Pump Reviews

6.2

6.2

Cleanliness

9.0

Location

7.4

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 127 out of 469 reviews
Rating 8 - Good. 80 out of 469 reviews
Rating 6 - Okay. 76 out of 469 reviews
Rating 4 - Poor. 62 out of 469 reviews
Rating 2 - Terrible. 124 out of 469 reviews

Reviews

Verified

10/10 Excellent

Beverly

I had a real nice state there everything was nice and clean
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ella

Liked: Staff & service, amenities, property conditions & facilities
Quite frankly, that was my ONLY issue. Cabinets were bare. Just a few essential items would be helpful, especially for a family stay. Overall it was a very comfortable stay, and the desk staff were so nice!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Stay the staff was great
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Roddney

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, yet plenty of shopping and dining within a few blocks away.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this location before…once again I’ve had a very pleasant experience no complaints. I will definitely be staying here again in the future.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Kathryn

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was clean overall and comfortable but there were two live roaches in my room!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for Work

It is a long term stay hotel. It is good for getting work done and living when away from home.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Dre

Liked: Amenities
It’s secluded
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in a nice location and close to everything!!
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've had some bad experience with extended stays in the past. But this is a great location, rooms are very clean. It's a quiet location, with a helpful staff.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great safe area, very convenient for shopping, dining, banking, etc. the special suites are very spacious and well equipped. I had to issues and they were quickly resolved
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Bradley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property could use some upkeep and some more effort in cleaning. Staff was very nice and helpful. A
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I was very pleasantly surprised with the overall condition of the property and my room. Clean, quiet - no complaints at all. I would highly recommend this Extended Stay site.
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Gary

Disliked: Cleanliness, property conditions & facilities
Stayed a week had roaches in room breakfast was very limited but service was good
Stayed 7 nights in Oct 2023
Verified

6/10 Okay

Toyla

Liked: Amenities
Disliked: Staff & service
The rooms were pretty decent. I loved that I could cook for my family. However, there were roaches in the bathroom
Stayed 6 nights in May 2024
Verified

6/10 Okay

P

Liked: Staff & service, property conditions & facilities, room comfort

Roaches

Room was clean front desk was friendly . the room had roaches. Room 208 .
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Fawad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and customer service was great! Service desk people were nice but I did not like one thing that we found bugs under the pillows.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Antione

Liked: Staff & service

Good

Very professional customer service also i enjoyed the convience of having shopping centers and food near
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

Allison

Liked: Staff & service

It was okay.

This was an okay hotel. We stayed one night with two dogs and it served its purpose. I don’t think the “secure” doors on the entrance into our building actually locked. The security lock on our door was busted. When my husband took a shower, water came out from under the tub. The smell of bleach was very prevalent when we came into our room. Our sheets were stained on our bed. There is little to no grass on the property to walk your dog in. We were in this hotel less than 12 hours and I’m thankful it was just that long.
Stayed 1 night in May 2025
Verified

2/10 Terrible

Lilian

Disliked: Cleanliness, property conditions & facilities
The check in process was simple. The room was nice just not thoroughly cleaned as it should be. In the morning after taking a shower an army of baby roaches decided to come out of hiding. Never in my life had i experienced this in a hotel.
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Cockroaches

First off the receptionist was lovely, there was no issue with service. Within an hour of being in our room we found six cockroaches. We asked to be transferred but there were no other rooms so we were given a refund
Stayed 1 night in Feb 2024
Verified

4/10 Poor

Cindy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Overall, the property and room was fairly clean, but the first thing I found upon entering the restroom was a pubic hair on the toilet seat and no hot water to wash my hands. There was hot water for the shower though. The room was spacious, but lacked amenities like USB chargers and in-room coffee accouterments. Complimentary “grab & go breakfast” was served in the morning and at 7AM all I found was 1 granola bar, 3 packages of instant oatmeal, coffee & hot water. If you’re looking for a basic and budget-friendly hotel, you will be very pleased. The area is off of a main road and is very quiet and the landscaping looks nice and well-maintained. There is a small terrace with outdoor seating and barbecues available as well.
Stayed 1 night in Mar 2024
Verified

2/10 Terrible

Virginia Gale

Disliked: Staff & service

terrible customer service and bumped room

I made a reservation a week ago thru hotels.com. I even call the hotel direct on Aug 8 to see if they had another room in case my friend wanted her own space. They were friendly on the phone and confirmed rooms for Friday night still available. BUT on Friday afternoon at 5p.m. I got a voice mail stating that my room was no longer available. They had over booked and would not be honoring my reservation. I could reach out to Hotel.com to get my refund and book another room elsewhere!! It was 8p.m. Friday night that I heard the message. I was driving the 3 hours to the hotel. I called the front desk to see if anything could be done at this late date. She was not helpful at all. She said they could not honor my res because they had no rooms at this time. When i asked about another hotel close by this hotel. She informed me that she only worked for Extended Stay and was not familiar with any other choices. !! She Didn't seem to care that I now no place to stay at this time of night after a long day. I informed her afer 12 years working for Marriott, I had always offered another place to stay for my quest in this situation. I don't understand how I got bumped over someone else. But I can assure you, Extended stay has lost my business forever. I chose this location because I know at one time it had been a Marriot property. Obviously, it does not have the Marriot standards of decent customer service. I did find a Hotel at the Hampton Inn down the street behind the Silver Diner.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Clarence

Liked: Cleanliness
Kitchen was equipped with clean rooms but the a/c unit could be fix because the heat wouldn't work on a cool night!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Beverly

My state was wonderful
Stayed 1 night in Mar 2026