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Springhill Suites by Marriott Richmond Northwest

Property class: 2.5

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Photo gallery for Springhill Suites by Marriott Richmond Northwest

An outdoor patio area with green chairs and umbrellas, brick walls, and string lights. - Springhill Suites by Marriott Richmond Northwest (Richmond)
A hotel room with two beds, a sofa, a TV, and artwork on the walls. - Springhill Suites by Marriott Richmond Northwest (Richmond)
A multi-story hotel with a modern design, featuring a prominent entrance and a landscaped garden area. - Springhill Suites by Marriott Richmond Northwest (Richmond)
A modern hotel lobby with a sectional sofa, armchairs, a round coffee table, and a flat-screen TV mounted on the wall. - Springhill Suites by Marriott Richmond Northwest (Richmond)
A hotel reception area with a wooden reception desk, a man standing behind it, and a seating area with grey upholstered chairs. - Springhill Suites by Marriott Richmond Northwest (Richmond)
At Springhill Suites by Marriott Richmond Northwest, you can look forward to a free breakfast buffet, a grocery/convenience store, and a firepit. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a gym.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, Multiple Beds

A hotel room with a large bed, a bedside lamp, a window with curtains, and an air conditioning unit.

Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Hearing Accessible

A hotel room with a large bed, a bedside lamp, a window with curtains, and an air conditioning unit.

Suite, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

A hotel room with a large bed, a bedside lamp, a window with curtains, and an air conditioning unit.

Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Hearing Accessible (Roll-in Shower)

A hotel room with a large bed, a bedside lamp, a window with curtains, and an air conditioning unit.

Suite, Multiple Beds, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Suite, Multiple Beds

A hotel room with two beds, a nightstand with a lamp, and a large window with curtains.

Suite, Multiple Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Hearing Accessible

A hotel room with two beds, a nightstand with a lamp, and a large window with curtains.

Suite, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

A hotel room with two beds, a nightstand with a lamp, and a large window with curtains.

Suite, Multiple Beds, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Hearing Accessible (Roll-in Shower)

A hotel room with two beds, a nightstand with a lamp, and a large window with curtains.

Suite, Multiple Beds, Hearing Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Twin Trundle Bed
  • Free WiFi

About the neighborhood

Richmond is home to Springhill Suites by Marriott Richmond Northwest. Elk's Lodge and Virginia Randolph Museum are local landmarks, and some of the area's activities can be experienced at Bowlero West End and Cobblestones Park. Looking to enjoy an event or a game while in town? See what's happening at Richmond Raceway or Arthur Ashe Athletic Center. Visit our Richmond travel guide
Map
9960 Independence Park Drive, Richmond, VA, 23233

What's nearby

  • A street view with a prominent clock tower labeled "Short Pump Town Center" and a yield sign.
    Short Pump Town Center
    6 min drive - 4.5 miles
  • A chessboard on a rustic wooden surface.
    University of Richmond
    13 min drive - 6.4 miles
  • Bowlero West End
    7 min drive - 4.1 miles
  • Elk's Lodge
    8 min drive - 5.5 miles
  • Regency Square Mall
    9 min drive - 4.7 miles

Getting around

  • Richmond Staples Mill Road Station
    15 min drive
  • Richmond Intl. Airport (RIC)
    26 min drive

Restaurants

  • Costco Food Court
    17 min walk
  • McDonald's
    10 min walk
  • Golden Corral
    14 min walk
  • Chicken Salad Chick
    11 min walk
  • Kroger Fuel Center
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 7 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 280 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 7 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 17 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Springhill Suites by Marriott Richmond Northwest pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 7 per day.

What time is check-in at Springhill Suites by Marriott Richmond Northwest?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Springhill Suites by Marriott Richmond Northwest?

Check-out is at noon.

Where is Springhill Suites by Marriott Richmond Northwest located?

Situated in Richmond, this hotel is 2.9 mi (4.6 km) from Bowlero West End and within 6 mi (10 km) of Short Pump Town Center and Elk's Lodge. Regency Square Mall and Henrico Doctors' Hospital are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Springhill Suites by Marriott Richmond Northwest Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 648 out of 1004 reviews
Rating 8 - Good. 197 out of 1004 reviews
Rating 6 - Okay. 79 out of 1004 reviews
Rating 4 - Poor. 36 out of 1004 reviews
Rating 2 - Terrible. 44 out of 1004 reviews

Reviews

Verified review

8/10 Good

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Wilma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff VERY helpful and friendly!!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, breakfast was great and easy to grab and go!
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not know in advance about &7 parking fee. Hotel had plenty of parking and was not located in a city. Just up the Price of a room. Seemed like a ridiculous up charge.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Close to eating and shopping. Also right off the highway. Staff was very professional and helpful!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean room, breakfast was great. Staff was super accommodating
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Z

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Property is very clean and well maintained.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities
Beautiful room, great staff!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Rafaelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel! The room was clean and well-maintained, which made me feel comfortable right away. The staff was friendly, welcoming, and always ready to help. Breakfast was delicious with a great variety of options. We absolutely loved it and would definitely stay here again!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Staff was extremely welcoming and wonderful; breakfast was good!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great price, good area, friendly, helpful.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

chad

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good breakfast, clean room
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities
friendly staff, quiet room and area
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Great staff, clean room.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
friendly staff, good breakfast options, close to shopping and restaurants.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities
The room was very clean and the staff was friendly.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities
Great service very nice staff great time was had
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and very friendly staff
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Holly

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my stay at this hotel. The staff were extremely friendly and helpful and the room was clean and cozy. I will definitely stay here again!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff great breakfast
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

David Arthur

Liked: Cleanliness, property conditions & facilities
Staff was incredibly family!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Nishad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience ans staynover there. The staff were nice and the room was great.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple check in. Friendly staff. Easy parking.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

wende t

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and attentive
Stayed 2 nights in Sep 2025