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Residence Inn by Marriott Richmond West End

3.0 star property
Hotel in Richmond with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Residence Inn by Marriott Richmond West End

Exterior
Full-size fridge, microwave, oven, stovetop
Seasonal outdoor pool, sun loungers
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Pet friendly
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 43 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking

25-inch flat-screen TV with cable channels, TV

Studio, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 43 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

25-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 67 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Double Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 67 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Combined shower/tub, free toiletries, hair dryer, towels

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 43 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Map
2121 Dickens Rd, Richmond, VA, 23230

What's nearby

  • Henrico Doctors' Hospital - 3 min drive - 1.8 miles
  • University of Richmond - 5 min drive - 2.6 miles
  • Lewis Ginter Botanical Garden - 5 min drive - 3.5 miles
  • Carytown - 7 min drive - 4.2 miles
  • Virginia Commonwealth University - 8 min drive - 4.7 miles

Getting around

  • Richmond Staples Mill Road Station - 6 min drive
  • Richmond Intl. Airport (RIC) - 21 min drive

Restaurants

  • ‪Burger King - ‬15 min walk
  • ‪Denny's - ‬1 min walk
  • ‪Taco Bell - ‬18 min walk
  • ‪Taco Bell - ‬18 min walk
  • ‪Chipotle Mexican Grill - ‬18 min walk

About this property

Residence Inn by Marriott Richmond West End

Hotel near Virginia Commonwealth University
Take advantage of a free breakfast buffet, a grocery/convenience store, and a free manager's reception at Residence Inn by Marriott Richmond West End. Enjoy the 24-hour gym, as well as activities like volleyball and basketball. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
You'll also find perks like:
  • A seasonal outdoor pool with sun loungers
  • Free self parking and extended parking
  • An outdoor tennis court, express check-out, and a front-desk safe
  • A computer station, a gift shop, and coffee/tea in the lobby
  • Guest reviews give good marks for the overall condition
Room features
All 80 rooms offer comforts such as wet bars and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Shower/tub combinations, free toiletries, and hair dryers
  • 25-inch flat-screen TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Basketball
  • Outdoor tennis court
  • Seasonal outdoor pool
  • TV in common areas
  • Volleyball

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 10 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 1985
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Stovetop
  • Wet bar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 2.00 percent tourism fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 4.95 per day (rates may vary)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have elevators
The seasonal pool will be open from May to August
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Marriott End
Residence Inn Marriott End Hotel
Residence Inn Marriott End Hotel Richmond West
Residence Inn Marriott Richmond West End
Residence Inn Richmond West
Residence Inn Richmond West End
Residence Inn Marriott Richmond West End Aparthotel
Residence Inn Marriott End Aparthotel
Resince riott End Aparthotel
Resince riott Richmond West E
By Marriott Richmond West End
Residence Inn by Marriott Richmond West End Richmond
Residence Inn by Marriott Richmond West End Aparthotel
Residence Inn by Marriott Richmond West End Aparthotel Richmond
By Marriott Richmond West End
Residence Inn by Marriott Richmond West End Hotel
Residence Inn by Marriott Richmond West End Richmond
Residence Inn by Marriott Richmond West End Hotel Richmond

Frequently asked questions

Does Residence Inn by Marriott Richmond West End have a pool?

Yes, this property has a seasonal outdoor pool.

Is Residence Inn by Marriott Richmond West End pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Residence Inn by Marriott Richmond West End?

Self parking and extended parking are free at this property.

What time is check-in at Residence Inn by Marriott Richmond West End?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Residence Inn by Marriott Richmond West End?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Residence Inn by Marriott Richmond West End located?

Situated in the business district, this hotel is within 2 mi (3 km) of Bon Secours Heart Institute at Reynolds Crossing, Henrico Doctors' Hospital, and Shops at Willow Lawn. University of Richmond and Strangeways Brewing are also within 3 mi (5 km).

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Residence Inn by Marriott Richmond West End Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 181 out of 398 reviews
Rating 8 - Good. 108 out of 398 reviews
Rating 6 - Okay. 51 out of 398 reviews
Rating 4 - Poor. 23 out of 398 reviews
Rating 2 - Terrible. 35 out of 398 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great.
Stayed 2 nights in Apr 2025

10/10 Excellent

Antionette

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very professional and I loved the property.
Stayed 2 nights in Apr 2025

8/10 Good

Lila

Liked: Cleanliness, staff & service, property conditions & facilities
Location close to everything
Stayed 4 nights in Apr 2025

6/10 Okay

Roza

They did not clean the room daily I was told they do it every 3days The lady in dining room was very friendly and helpful
Stayed 2 nights in Apr 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice apartment-style rooms. Good breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

sheletta

Liked: Cleanliness, staff & service, property conditions & facilities
Had alot of space
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The place is beautiful and unique, the staffs are very friendly, respectful and helpful. I’ll recommend this place and I’ll surly come back because it feels like home.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will book here again!

Lady at reception was extremely friendly and helpful!
Stayed 1 night in Aug 2024

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious condo style units with full kitchen and large living area. Units have outside access and are separate from the main building where registration is located. Morning breakfast was good but seating space was limited.
Stayed 1 night in Nov 2024

6/10 Okay

Patricia

Liked: Staff & service, room comfort

Nice bed

Comfortable bed
Stayed 1 night in May 2024

8/10 Good

rochelle a.

Liked: Staff & service, amenities, property conditions & facilities
Different than any other residence inn im use to one building but otherwise it is good no problem... it gives off motel vibes its clean and no one bothers you
Stayed 1 night in Sep 2024

10/10 Excellent

Keith

Liked: Cleanliness, property conditions & facilities
Clean and great staff.
Stayed 1 night in May 2023

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy access to & from Interstate 64. Staff very helpful & accomadating.
Stayed 6 nights in Jun 2023

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff were extremely friendly.
Stayed 1 night in Oct 2022

6/10 Okay

Teresa

Liked: Cleanliness, staff & service, room comfort
Basic room with full kitchen. 1st flooor with patio. During heat wave, room comfortable but with 2 flies. Decent accommodations and good breakfast bar.
Stayed 1 night in Jul 2024

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay was fantastic!

Our stay was fantastic! This property is right off Broad St, the main road to downtown and everthing in Richmond. The pool was very nice at the end of a hot day of touring. The breakfast was typical hotel food and was hot! Best of all was the check-in! The receptionist made you feel rigt at home.
Stayed 3 nights in Jun 2024

2/10 Terrible

john

Liked: Cleanliness, room comfort
Disliked: Staff & service

Big disappointment!

WE WILL NOT STAY HERE AGAIN. Customer service was terrible! Paid $10.00 for parking.
Stayed 1 night in Oct 2024

6/10 Okay

Yuliana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The lady on the front desk was very kind and helpful also the hotel is a good location but the need to do some renovations at the rooms and the amenities specifically the pool area and basketball court.
Stayed 3 nights in Jun 2024

10/10 Excellent

LaKendra

Liked: Staff & service, amenities, property conditions & facilities
The location and amenities within the hotel were just what we needed. We will return for another stay!
Stayed 1 night in Sep 2022

6/10 Okay

Shilpi

Disliked: Cleanliness, staff & service

Rude front staff lady

Front staff lady was extremely rude in her tone .
Stayed 1 night in Oct 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reliable, cost-effective place to stay. This property is my go-to anytime I’m in Richmond.
Stayed 5 nights in Oct 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to family I was visiting and easy access. Great breakfast included. A little dated but very clean and comfortable
Stayed 3 nights in Dec 2023

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities
Friendly staff, very clean rooms. The property would definitely benefit from renovations, but otherwise my stay was a really nice one.
Stayed 4 nights in Jul 2022

10/10 Excellent

Bobby

Liked: Staff & service, property conditions & facilities
Nice property
Stayed 1 night in Jul 2023

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet well reserved
Stayed 1 night in Mar 2024