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Residence Inn by Marriott Richmond Northwest

3.0 star property
Travelers find the perfect balance of relaxation and activity near Short Pump Town Center, with evening receptions and outdoor sports under Virginia's sunny skies.

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Photo gallery for Residence Inn by Marriott Richmond Northwest

Outdoor dining - Residence Inn by Marriott Richmond Northwest (Richmond)
Exterior - Residence Inn by Marriott Richmond Northwest (Richmond)
Reception - Residence Inn by Marriott Richmond Northwest (Richmond)
Suite, 2 Bedrooms | Premium bedding, desk, laptop workspace, blackout drapes - Residence Inn by Marriott Richmond Northwest (Richmond)
Lobby sitting area - Residence Inn by Marriott Richmond Northwest (Richmond)
The Residence Inn by Marriott Richmond Northwest offers free breakfast and a grocery store. Guests can play volleyball, relax by the terrace firepit, or work out in the gym. The seasonal pool has sun loungers, and the attentive staff ensures a comfortable stay.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Studio, 1 Queen Bed with Sofa bed

Studio, 1 Queen Bed with Sofa bed | Premium bedding, desk, laptop workspace, blackout drapes

Studio, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(18 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 2 Bedrooms

8.2 out of 10
Very good
(10 reviews)
  • 71 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

7.8 out of 10
Good
(9 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility Accessible, Tub)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms (Mobility Accessible, Tub)

  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Located in Richmond, Residence Inn by Marriott Richmond Northwest is in the business district and near the airport. Travelers who have shopping on the agenda can visit Short Pump Town Center and Broad Street. Looking to enjoy an event or a game while in town? See what's going on at Robins Center, or consider a night out at Allianz Amphitheater at Riverfront. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Visit our Richmond travel guide
Map
3940 Westerre Pkwy, Richmond, VA, 23233

What's nearby

  • Richmond_ShortPumpTownCenter_6083667_05
    Short Pump Town Center
    4 min drive - 2.8 miles
  • Richmond_HenricoDoctorsHospital_553248633862423847_04
    Henrico Doctors' Hospital
    6 min drive - 4.9 miles
  • Virginia Hospital & Health
    4 min drive - 3.5 miles
  • Elk's Lodge
    5 min drive - 4.3 miles
  • Bowlero West End
    6 min drive - 4.3 miles

Getting around

  • Richmond Staples Mill Road Station
    16 min drive
  • Richmond Intl. Airport (RIC)
    27 min drive

Restaurants

  • Golden Corral
    13 min walk
  • Panera Bread
    7 min walk
  • Cracker Barrel
    2 min drive
  • Starbucks
    18 min walk
  • Starbucks
    16 min walk

About this property

Residence Inn by Marriott Richmond Northwest

Hotel near Short Pump Town Center
At Residence Inn by Marriott Richmond Northwest, you can look forward to free continental breakfast, a grocery/convenience store, and a free manager's reception. Enjoy the gym, as well as activities like volleyball and basketball. In addition to a terrace and a firepit, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A seasonal outdoor pool along with sun loungers and pool umbrellas
  • Free self parking and extended parking
  • Buffet breakfast (surcharge), express check-out, and outdoor furniture
  • Coffee/tea in the lobby, smoke-free premises, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 104 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas.
Extra conveniences in all rooms include:
  • Shower/tub combinations, free toiletries, and hair dryers
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Basketball
  • Gym
  • Seasonal outdoor pool
  • Volleyball

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate in-room dining area
  • Travel crib

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 400 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • Built in 1998
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from September 2 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
3 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from June to August
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Marriott Northwest
Residence Inn Marriott Northwest Hotel Richmond
Residence Inn Marriott Richmond
Residence Inn Marriott Richmond Northwest
Residence Inn Richmond Northwest
Residence Inn Marriott Richmond Northwest Aparthotel
Resince riott Richmond west
By Marriott Richmond Northwest
Residence Inn by Marriott Richmond Northwest Hotel
Residence Inn by Marriott Richmond Northwest Richmond
Residence Inn by Marriott Richmond Northwest Hotel Richmond

Frequently asked questions

Does Residence Inn by Marriott Richmond Northwest have a pool?

Yes, this property has a seasonal outdoor pool.

Is Residence Inn by Marriott Richmond Northwest pet-friendly?

Yes, this property allows pets (limit 3 total). There's a fee of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Residence Inn by Marriott Richmond Northwest?

Check-in start time: 3 PM; Check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Residence Inn by Marriott Richmond Northwest?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Residence Inn by Marriott Richmond Northwest located?

Situated near the airport, this hotel is 2.5 mi (3.9 km) from Elk's Lodge and 3 mi (4.8 km) from Short Pump Town Center. Virginia Hospital & Health is 2.6 mi (4.2 km) away.

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Reviews

Residence Inn by Marriott Richmond Northwest Reviews

7.8

Good

8.2

Cleanliness

9.0

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 190 out of 430 reviews
Rating 8 - Good. 116 out of 430 reviews
Rating 6 - Okay. 52 out of 430 reviews
Rating 4 - Poor. 35 out of 430 reviews
Rating 2 - Terrible. 37 out of 430 reviews

Reviews

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and spacious rooms
Stayed 1 night in Oct 2025

10/10 Excellent

sheletta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were so clean and nice
Stayed 1 night in Oct 2025

6/10 Okay

Kimberly

Hotel was under construction. Staff was friendly. Asked for a late checkout and was only given 30 minutes. That was disappointing…
Stayed 2 nights in Dec 2025

10/10 Excellent

Shardae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Chiil spot for a change of scenery good price and the breakfast is good
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best experience in 4 years as a business traveler

Everything was perfect. From check-in to check out, everyone at the desk was exceptional warm and friendly. The breakfasts had far more options than I’m accustomed to as a frequent business traveler, and the cleanliness was far better than I typically see when I travel. Everyone here should be hired as universal trainers within the entire industry to teach others how to run a hotel. 10 stars.
Stayed 6 nights in Oct 2025

10/10 Excellent

Paul

Liked: Staff & service, property conditions & facilities
Great location, check in was very easy and smooth
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Residence Inn was a perfect location for us. The staff was the friendliest and most competent I have met in a long time. Thank you Andre (check in), Seme (breakfast buffet) and Cheryl (front desk). Exceptional consideration of the guests.
Stayed 4 nights in May 2025

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
The entire staff was helpful and friendly and great location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The location of the hotel was great, very close to shopping area. Check- in was quick. The hotel was quiet, clean, and the staff was very welcoming.
Stayed 1 night in Nov 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The checkin manager was so pleasant I knew I would have a good restful visit!
Stayed 2 nights in Jul 2024

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family suite was perfect for my family's needs
Stayed 6 nights in Sep 2024

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent spot, convenient to everything.

Very satisfied with room and amenities.
Stayed 1 night in May 2024

10/10 Excellent

Toya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly
Stayed 6 nights in Jun 2024

10/10 Excellent

Edna

Our stay was so enjoyable! The staff was so great, especially the man who sets up and manages the breakfasts! We will return, great food, clean rooms and the price was very affordable!
Stayed 2 nights in Apr 2024

8/10 Good

Aleisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

Staff very friendly, room clean , quiet , enjoyable place to stay if you have to be away from home for months .
Stayed 16 nights in Jun 2024

10/10 Excellent

Nichola Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer services was very welcoming and friendly. It left a memorable impression on our stay.
Stayed 7 nights in Aug 2024

10/10 Excellent

Hughes

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Quick check in, the room was clean and all the appliances worked. I would stay here again.
Stayed 1 night in Aug 2023

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location fit our needs
Stayed 2 nights in Apr 2024

8/10 Good

Quincy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly
Stayed 1 night in Jan 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was on point. Great service and amenities. Great access to restaurants and shopping stores.
Stayed 2 nights in Sep 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and welcoming. The room was clean and really nice. We were very impressed!
Stayed 1 night in May 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is comparably larger than most of the other hotel rooms, featured with a full sized kitchen, which would be very convenient for family trip with kids or older people who needs hot food occasionally.
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matthew (at the front desk) was excellent. He greeted us every morning, and welcomed us back every evening. Also, the staff at breakfast was very friendly and helpful. They all made our stay very pleasant.
Stayed 5 nights in Jul 2024

8/10 Good

Temppestt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Premises were clean, staff was amazing especially Matthew! Room was clean and comfortable. Matthew was very attentive and accommodating during my stay. We were able to barbecue and utilize the outdoor pool at our leisure. Breakfast in the mornings was decent although there are only pork options. I would definitely stay here again.
Stayed 2 nights in Aug 2024