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Residence Inn by Marriott Richmond Northwest

Property class: 3

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Photo gallery for Residence Inn by Marriott Richmond Northwest

A stone fire pit surrounded by wicker furniture with striped cushions. - Residence Inn by Marriott Richmond Northwest (Richmond)
A hotel room with a bed, a desk, a television, a fireplace, and a dining area. - Residence Inn by Marriott Richmond Northwest (Richmond)
A reception area with a curved counter, a painting on the wall, and a notice board. - Residence Inn by Marriott Richmond Northwest (Richmond)
A hotel room with a dining area, a fireplace, a flat-screen TV, and a kitchen counter. - Residence Inn by Marriott Richmond Northwest (Richmond)
A Marriott Residence hotel with a parking lot and a swimming pool. - Residence Inn by Marriott Richmond Northwest (Richmond)
Free continental breakfast, a grocery/convenience store, and a free manager's reception are just a few of the amenities provided at Residence Inn by Marriott Richmond Northwest. Enjoy the gym, as well as activities like volleyball and basketball. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a firepit.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Studio, 1 Queen Bed with Sofa bed, Smoking

A hotel room with a bed, a desk with a computer, a TV, a sofa, and a small table with a tray.

Studio, 1 Queen Bed with Sofa bed, Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

A hotel room with a bed, a desk, a television, a fireplace, and a dining area.

Suite, 2 Bedrooms

8.6 out of 10
Excellent
(12 reviews)
  • 71 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a desk, a chair, a TV, and a sofa.

Suite, 1 Bedroom

7.8 out of 10
Good
(9 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility Accessible, Tub)

A kitchen with a refrigerator, stove, microwave, and dishwasher. There is a dining table with orange chairs.

Suite, 2 Bedrooms (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed with Sofa bed, Smoking (Mobility/Hearing Accessible, Tub)

A kitchen with a refrigerator, stove, microwave, and dishwasher. There is a dining table with orange chairs.

Studio, 1 Queen Bed with Sofa bed, Smoking (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Bathtub (Mobility/Hearing Accessible, Tub)

A kitchen with a refrigerator, stove, microwave, and dishwasher. There is a dining table with orange chairs.

Suite, 1 Bedroom, Bathtub (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

A kitchen with a refrigerator, stove, microwave, and dishwasher. There is a dining table with orange chairs.

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

A kitchen with a refrigerator, stove, microwave, and dishwasher. There is a dining table with orange chairs.

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed with Sofa bed, Smoking (Hearing Accessible)

A kitchen with a refrigerator, stove, microwave, and dishwasher. There is a dining table with orange chairs.

Studio, 1 Queen Bed with Sofa bed, Smoking (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

A kitchen with a refrigerator, stove, microwave, and dishwasher. There is a dining table with orange chairs.

Suite, 1 Bedroom (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

Located in Richmond, Residence Inn by Marriott Richmond Northwest is in the business district and near the airport. Travelers eager for a bit of culture can stop by Altria Theater, while those who have shopping on the agenda may want to visit Short Pump Town Center and Broad Street. Looking to enjoy an event or a game while in town? See what's going on at Richmond Raceway, or consider a night out at Allianz Amphitheater at Riverfront. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Visit our Richmond travel guide
Map
3940 Westerre Pkwy, Richmond, VA, 23233

What's nearby

  • A street view with a prominent clock tower labeled "Short Pump Town Center" and a yield sign.
    Short Pump Town Center
    5 min drive - 3.6 miles
  • Short Pump Village
    4 min drive - 2.8 miles
  • Elk's Lodge
    7 min drive - 4.7 miles
  • Bowlero West End
    9 min drive - 3.5 miles
  • Regency Square Mall
    10 min drive - 5.7 miles

Getting around

  • Richmond Staples Mill Road Station
    16 min drive
  • Richmond Intl. Airport (RIC)
    27 min drive

Restaurants

  • Wawa
    2 min drive
  • McDonald's
    18 min walk
  • Golden Corral
    13 min walk
  • Devil's Lettuce
    16 min walk
  • Five Guys
    11 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Basketball
  • Gym
  • Seasonal outdoor pool
  • Volleyball

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 400 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • Built in 1998
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
3 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The seasonal pool will be open from June to August
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Residence Inn by Marriott Richmond Northwest have a pool?

Yes, this property has a seasonal outdoor pool.

Is Residence Inn by Marriott Richmond Northwest pet-friendly?

Yes, this property allows pets (limit 3 total). There's a fee of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Residence Inn by Marriott Richmond Northwest?

Check-in start time: 3 PM; Check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Residence Inn by Marriott Richmond Northwest?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Residence Inn by Marriott Richmond Northwest located?

Situated near the airport, this hotel is 2.5 mi (3.9 km) from Elk's Lodge and 2.7 mi (4.4 km) from Short Pump Town Center. Virginia Hospital & Health is 2.6 mi (4.2 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Residence Inn by Marriott Richmond Northwest Reviews

8.0

Very Good

8.2

Cleanliness

9.0

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 201 out of 448 reviews
Rating 8 - Good. 120 out of 448 reviews
Rating 6 - Okay. 52 out of 448 reviews
Rating 4 - Poor. 36 out of 448 reviews
Rating 2 - Terrible. 39 out of 448 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, facility well taken care of a little bit of construction going on but that was okay.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We had a 3 day stay and room was never serviced. Also carpet and floors needed a thorough mopping and vacuuming!! Dirt, hair and dead insects were visible. Great room accommodations with the 2 rooms with 2 full baths, just need to work on thoroughly cleaning. Toilet paper holder was missing in one bath and a piece of black tape was on the wall instead of replacing the holder! User had to search around looking for needed toilet paper!! However, even with these discrepancies I would stay at this location again.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

There are not enough words to say how wonderful the staff was. From the manager to cleaning crew, everyone had a smile and a friendly hello. The room was well equipped and the breakfast buffet was delicious. I will definitely return and recommend this hotel.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and spacious rooms
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were so clean and nice
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Great location, check in was very easy and smooth
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The entire staff was helpful and friendly and great location.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The checkin manager was so pleasant I knew I would have a good restful visit!
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Chiil spot for a change of scenery good price and the breakfast is good
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Our stay was so enjoyable! The staff was so great, especially the man who sets up and manages the breakfasts! We will return, great food, clean rooms and the price was very affordable!
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family suite was perfect for my family's needs
Stayed 6 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The location of the hotel was great, very close to shopping area. Check- in was quick. The hotel was quiet, clean, and the staff was very welcoming.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly
Stayed 6 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent spot, convenient to everything.

Very satisfied with room and amenities.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Quick check in, the room was clean and all the appliances worked. I would stay here again.
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

Staff very friendly, room clean , quiet , enjoyable place to stay if you have to be away from home for months .
Stayed 16 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location fit our needs
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was on point. Great service and amenities. Great access to restaurants and shopping stores.
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Residence Inn was a perfect location for us. The staff was the friendliest and most competent I have met in a long time. Thank you Andre (check in), Seme (breakfast buffet) and Cheryl (front desk). Exceptional consideration of the guests.
Stayed 4 nights in May 2025
Verified review

6/10 Okay

Hotel was under construction. Staff was friendly. Asked for a late checkout and was only given 30 minutes. That was disappointing…
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer services was very welcoming and friendly. It left a memorable impression on our stay.
Stayed 7 nights in Aug 2024
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Staff was so friendly and nice. Breakfast fine. Beds and linens good Did not know ahead but property under “major renovations” so no fitness center for us. Our 2 rooms did need TLC- “tired”, minor issues, but still usable. Not a long stay so ok
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and welcoming. The room was clean and really nice. We were very impressed!
Stayed 1 night in May 2024