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Residence Inn by Marriott Richmond Downtown

3.0 star property
Step into comfort with a warm cup of coffee or tea from our cozy lobby while planning your day downtown.

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Photo gallery for Residence Inn by Marriott Richmond Downtown

Lobby - Residence Inn by Marriott Richmond Downtown (Richmond)
Reception - Residence Inn by Marriott Richmond Downtown (Richmond)
Exterior - Residence Inn by Marriott Richmond Downtown (Richmond)
Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr) | Terrace/patio - Residence Inn by Marriott Richmond Downtown (Richmond)
Lobby - Residence Inn by Marriott Richmond Downtown (Richmond)
Downtown Richmond is your playground at Residence Inn by Marriott Richmond Downtown. Start the day with a continental breakfast, take advantage of the grocery shopping service, and unwind on the terrace or in front of the lobby TV. With free WiFi, coffee/tea in the lobby, laundry services and luggage storage available - you'll feel right at home.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio, 1 King Bed with Sofa bed

Desk, blackout drapes, iron/ironing board, free rollaway beds

Studio, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(14 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Corner

Flat-screen TV, pay movies

Studio, 1 King Bed with Sofa bed, Corner

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free rollaway beds

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free rollaway beds

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

Desk, blackout drapes, iron/ironing board, free rollaway beds

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Located in Downtown Richmond, a neighborhood in Richmond, Residence Inn by Marriott Richmond Downtown is in the entertainment district. Shockoe Slip and Canal Walk are local landmarks, and some of the area's activities can be experienced at Capitol Square and Libby Hill Park. Looking to enjoy an event or a game while in town? See what's going on at Richmond Coliseum, or consider a night out at Allianz Amphitheater at Riverfront. Visit our Richmond travel guide
Map
1320 E Cary St, Richmond, VA, 23219

What's nearby

  • In the heart of Richmond is a great coffee house and restaurant. The Urban Farmhouse has great breakfasts and very good espresso drinks (the large latte comes with 4 shots as it should). Wifi and plenty of tables to get comfortable with big windows providing a nice view of old Richmond. It's right across the street from La Grotta Ristorante a good Italian restaurant for later in the night. A definite stop when in Richmond Va.
    Shockoe Slip
    1 min walk - 0.0 miles
  • Great art
    Canal Walk
    2 min walk - 0.1 miles
  • Richmond which includes a city and central business district
    Broad Street
    5 min walk - 0.3 miles
  • Richmond_TheNational_553248621561864863_02
    The National
    10 min walk - 0.6 miles
  • Richmond_GreaterRichmondConventionCenter_6083623_05
    Greater Richmond Convention Center
    13 min walk - 0.7 miles

Getting around

  • Richmond Main Street Station
    5 min walk
  • Richmond Intl. Airport (RIC)
    15 min drive

Restaurants

  • Siné Irish Pub & Restaurant
    1 min walk
  • Southern Railway Taphouse
    2 min walk
  • The Tobacco Company Restaurant
    4 min walk
  • The Hard Shell
    1 min walk
  • The Urban Farmhouse Market & Café
    3 min walk

About this property

Residence Inn by Marriott Richmond Downtown

Hotel near Broad Street
Near Greater Richmond Convention Center, Residence Inn by Marriott Richmond Downtown provides free continental breakfast, a free grocery shopping service, and a terrace. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Valet parking (surcharge), express check-out, and express check-in
  • Coffee/tea in the lobby, outdoor furniture, and a 24-hour front desk
  • A vending machine, a computer station, and a front-desk safe
Room features
All 75 rooms feature comforts such as air conditioning and separate sitting areas, as well as thoughtful touches like free WiFi and separate dining areas.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with premium channels
  • Separate sitting areas, separate dining areas, and kitchens

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 44 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2014
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 44 per night (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Hotel Richmond Downtown
Residence Inn Richmond Downtown
Residence Inn Marriott Richmond Downtown Aparthotel
Residence Inn Marriott Richmond Downtown
Resince Inn Marriott Richmond
By Marriott Richmond Richmond
Residence Inn by Marriott Richmond Downtown Hotel
Residence Inn by Marriott Richmond Downtown Richmond
Residence Inn by Marriott Richmond Downtown Hotel Richmond

Frequently asked questions

Is Residence Inn by Marriott Richmond Downtown pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 100.00 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for USD 44 per night.

What time is check-in at Residence Inn by Marriott Richmond Downtown?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Residence Inn by Marriott Richmond Downtown?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Residence Inn by Marriott Richmond Downtown located?

Located in Downtown Richmond, this hotel is within a 10-minute walk of Shockoe Slip and Broad Street. Greater Richmond Convention Center and Virginia Commonwealth University are also within 1 mi (2 km). Richmond Main Street Station is 5 minutes by foot.

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Reviews

Residence Inn by Marriott Richmond Downtown Reviews

8.8

Excellent

9.4

Cleanliness

9.0

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 150 out of 248 reviews
Rating 8 - Good. 67 out of 248 reviews
Rating 6 - Okay. 19 out of 248 reviews
Rating 4 - Poor. 4 out of 248 reviews
Rating 2 - Terrible. 8 out of 248 reviews

Reviews

8/10 Good

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Quick check in, room clean, nice breakfast
Stayed 1 night in Dec 2025

8/10 Good

cheryl

Liked: Cleanliness, amenities
Great location
Stayed 1 night in Oct 2025

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Warm and friendly staff, nice facilities, good (included) breakfast. Lovely neighborhood, walking distance from Amtrak station. Only drawbacks were that there was no housekeeping service (they had indicated that there would be a room refresh every other day but there wasn't anything during my 4-day stay), and parking is tricky nearby. Valet is costly, and there is no discount for the many expensive parking garages near the hotel. I will definitely return!
Stayed 4 nights in Dec 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

Great location. Very nice and friendly.
Stayed 1 night in May 2025

10/10 Excellent

Mahalakshmi

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, great place and great staff
Stayed 1 night in Dec 2024

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, very clean, spacious room. Very pleasant all around with friendly customer service. Breakfast didn’t accommodate for allergies. Lots of cross contamination. Had to go elsewhere for food.
Stayed 1 night in Jul 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and pleasant....we will stay there again...Thank-you!
Stayed 1 night in Mar 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, secure, and clean
Stayed 1 night in Jul 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
The service was excellent
Stayed 2 nights in Oct 2024

8/10 Good

Ericka

Liked: Staff & service, amenities
The property is located in a great area. The state capital building and the historic clock tower are within walking distance. Front desk staff were very friendly and professional. The room was nice. However, the couch cushions and pillows are ready to be replaced or steam cleaned.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cute courtyard for the kids to play with giant games and complimentary breakfast
Stayed 1 night in May 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Many restaurants in walking distance. Great area with plenty of things to do. Would definitely comeback.
Stayed 2 nights in Dec 2023

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. they went above and beyond to help me surprise my friend and letting me check in and decorate the room!
Stayed 1 night in Aug 2023

6/10 Okay

Diana

Liked: Cleanliness, staff & service
Disliked: Room comfort
The employees are super nice and helpful. The pillows though aren't very comfortable and they didn't have extra pillows to give if you needed extra. Location is in the downtown area. It's kid friendly as there was something fun in the court yard to do.
Stayed 1 night in Nov 2024

8/10 Good

dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Having just finished a 2 week stay, my wife and I agreed we like this hotel quite a bit. Our king bed studio was spacious, in good quality, and clean. The bed and bedding were noticeably nice. Good fridge and cooktop, fine with cups and plates, could use a few more kitchen items (more pots and pans, colinder, etc). Hotel breakfast just okay. Parking available in the structure across the street, as well as excellent valet team. Overall, much better than several other hotels with kitchen suites. Recommended, and we've already booked our next stay.
Stayed 11 nights in Mar 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel clean, staff professional and friendly. Please put the benga blocks and corn hole game away at 11pm. People were very noisy playing these games outside our window in the courtyard until past 1am.
Stayed 1 night in Oct 2024

10/10 Excellent

Inmaculada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay and very clean comfy room. The pullout couch was as expected -uncomfortable with the bar hitting the lower back. I don’t know if there is anything to be done about that
Stayed 2 nights in Sep 2023

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the stay, it was only shadowed by lack of staffing that resulted in our room not being ready past check-in time and having to take a slightly smaller room instead since we had dinner plans and couldn't wait. Lack of staff also resulted in the bar/coffee area being closed on a Saturday. The staff that was there was very apologetic and lovely.
Stayed 1 night in Jun 2024

10/10 Excellent

Glenn

Liked: Staff & service, property conditions & facilities, room comfort

Minor mishap

The room was really nice and clean I did have a towel with a brownish stain on it though other than that it was good
Stayed 1 night in Sep 2023

6/10 Okay

Holly

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property was nice and the downtown location was decent. Staff was friendly. However, the band playing outside my window in the courtyard until 10:00 was not. I support musicians, but if I wanted live music, I'd go to a bar. This is Downtown Richmond, not a tropical resort. The band was literally playing for 4 people, and the rest of us had to hear it as I tried to sleep in preparation for an early morning. There is no onsite parking. Valet is $44. You can pay $14 for a garage across the street or walk to a free parking garage a block down. Finally such a small thing that makes a big difference in my day is coffee in the morning. There is no coffee available until 7:00 am on the weekend. Yes, I could make it in my room, but it's junk and it wakes up my kids. Please, all hotels everywhere, have coffee available.
Stayed 2 nights in Jun 2025

8/10 Good

Jo

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable room. Weak Wifi. Need signs in Residence Inn side directing to Courtyard for check in. Confusing! Need check-out instructions I called desk at 6 am for check out information and there was no answer and no voice mail. (Twice!)
Stayed 3 nights in Oct 2023

4/10 Poor

Ana

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The lobby and gym were renovated and looked great. The room itself had broken furniture, improperly working microwave and uncomfortable seating. There was a club night on Saturday that kept me up until 2-2:30 am. It was extremely loud. This seems to be a regular event, so don't stay here if you plan to sleep over the weekend! Parking is not included. I usually love Residence Inn, but this was the worst one I've ever seen. I would never come back here again, and will look at other hotel chains moving forward.
Stayed 2 nights in Apr 2024

8/10 Good

Alexis

Liked: Staff & service
Only stayed one night and The hotel was average. Could have been cleaner as there were old stains on walls, carpet, and chairs. There was also a sewage smell in the bathroom. Our first hotel room had a stain on the sheet but they quickly moved us to a new room. Staff and service is definitely their strong suit. To be honest the hotels in Richmond with great reviews and cleanliness are just few and far between. Would stay here again if I go back to Richmond
Stayed 1 night in Jan 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay!
Stayed 1 night in Jun 2025