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Residence Inn by Marriott Richmond Downtown

Property class: 3

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Photo gallery for Residence Inn by Marriott Richmond Downtown

A multi-story hotel with a courtyard, large windows, and a brick facade. - Residence Inn by Marriott Richmond Downtown (Richmond)
An outdoor patio with tables and chairs, umbrellas, and a brick building in the background. - Residence Inn by Marriott Richmond Downtown (Richmond)
A bar area with wooden bar stools, hanging pendant lights, and a menu board. - Residence Inn by Marriott Richmond Downtown (Richmond)
A modern living room with a fireplace, a sofa, a TV, and decorative wall art. - Residence Inn by Marriott Richmond Downtown (Richmond)
A modern restaurant with a grey and black color scheme, marble tables, and white chairs. - Residence Inn by Marriott Richmond Downtown (Richmond)
Near Greater Richmond Convention Center, Residence Inn by Marriott Richmond Downtown provides free continental breakfast, a free grocery shopping service, and a terrace. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio, 1 King Bed with Sofa bed

A hotel room with a bed, a desk, a television, and curtains.

Studio, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(20 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Corner

A hotel room with a bed, a desk with a TV, a chair, and a small table.

Studio, 1 King Bed with Sofa bed, Non Smoking, Corner

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

A hotel room with a bed, a desk, a television, and curtains.

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, rollaway beds (free)

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

A hotel room with a bed, a desk, a television, and curtains.

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Downtown Richmond, a neighborhood in Richmond, Residence Inn by Marriott Richmond Downtown is in the entertainment district. Canal Walk and Richmond Old City Hall are local landmarks, and some of the area's activities can be experienced at Capitol Square and Libby Hill Park. Looking to enjoy an event or a game while in town? See what's going on at Richmond Raceway, or consider a night out at Allianz Amphitheater at Riverfront. Visit our Richmond travel guide
Map
1320 E Cary St, Richmond, VA, 23219

What's nearby

  • An indoor sports court with colorful graffiti on the walls.
    Canal Walk
    2 min walk - 0.1 miles
  • A grand white building with columns, a central staircase, and a clear blue sky.
    Broad Street
    5 min walk - 0.3 miles
  • A theater marquee with "NATIONAL" and movie showtimes.
    The National
    10 min walk - 0.6 miles
  • A river with a bridge and a small island.
    James River
    11 min walk - 0.6 miles
  • A building with a tower, a sign reading "Greater Richmond Convention Center," and a street intersection with traffic lights.
    Greater Richmond Convention Center
    13 min walk - 0.7 miles

Getting around

  • Richmond Main Street Station
    5 min walk
  • Richmond Intl. Airport (RIC)
    15 min drive

Restaurants

  • Siné Irish Pub & Restaurant
    1 min walk
  • The Tobacco Company Restaurant
    4 min walk
  • The Urban Farmhouse Market & Café
    3 min walk
  • Southern Railway Taphouse
    2 min walk
  • The Hard Shell
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 44 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 44 per night (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Residence Inn by Marriott Richmond Downtown pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 100.00 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for USD 44 per night.

What time is check-in at Residence Inn by Marriott Richmond Downtown?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Residence Inn by Marriott Richmond Downtown?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Residence Inn by Marriott Richmond Downtown located?

Located in Downtown Richmond, this hotel is within 1 mi (2 km) of Central Business District, Greater Richmond Convention Center, and Virginia Commonwealth University. Canal Walk and Capitol Square are also within 5 minutes. Richmond Main Street Station is 5 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Residence Inn by Marriott Richmond Downtown Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 170 out of 277 reviews
Rating 8 - Good. 72 out of 277 reviews
Rating 6 - Okay. 21 out of 277 reviews
Rating 4 - Poor. 4 out of 277 reviews
Rating 2 - Terrible. 10 out of 277 reviews

Reviews

Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities
spacious room; free breakfast; good location;
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and spacious room. Staff was wonderful. Great for our goldendoodle.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring downtown Richmond and Shockoe Bottom. Comfy bed. New and fresh and clean. Great breakfast room.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Quick check in, room clean, nice breakfast
Stayed 1 night in Dec 2025
Verified review

8/10 Good

cheryl

Liked: Cleanliness, amenities
Great location
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Mahalakshmi

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, great place and great staff
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

Great location. Very nice and friendly.
Stayed 1 night in May 2025
Verified review

6/10 Okay

Roxana

Liked: Staff & service
Disliked: Cleanliness
The room itself was very nice, spacious and comfortable. However from the minute we arrived things were chaotic. There was no parking, only a $70 a night valet option. Which was incredibly frustrating. Also the hotel is right across a pub which made things very loud and unsafe for people traveling with families.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, secure, and clean
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Warm and friendly staff, nice facilities, good (included) breakfast. Lovely neighborhood, walking distance from Amtrak station. Only drawbacks were that there was no housekeeping service (they had indicated that there would be a room refresh every other day but there wasn't anything during my 4-day stay), and parking is tricky nearby. Valet is costly, and there is no discount for the many expensive parking garages near the hotel. I will definitely return!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
The service was excellent
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cute courtyard for the kids to play with giant games and complimentary breakfast
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and pleasant....we will stay there again...Thank-you!
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Many restaurants in walking distance. Great area with plenty of things to do. Would definitely comeback.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. they went above and beyond to help me surprise my friend and letting me check in and decorate the room!
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, very clean, spacious room. Very pleasant all around with friendly customer service. Breakfast didn’t accommodate for allergies. Lots of cross contamination. Had to go elsewhere for food.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Ericka

Liked: Staff & service, amenities
The property is located in a great area. The state capital building and the historic clock tower are within walking distance. Front desk staff were very friendly and professional. The room was nice. However, the couch cushions and pillows are ready to be replaced or steam cleaned.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and hotel are excellent. The room is very big with 2 burner stove cooktop, full fridge, microwave, coffee maker. Breakfast is good. However: 1. Flapper valve in toilet needs to be replaced. It no longer holds a seal when closed. Toilet flushes continuously. We told staff on our way out. It seems they were likely to fix it and were apologetic. 2. The room had an iron but no ironing board. Looks like closet had a place for one. We used towel on bed as our board. 3. The room has no safe. Seems odd for such a spacious room. No issues but odd. 4. The desk work space had a large power strip which is nice. However, it did not work. We plugged it into every available outlet to no avail. We left it unplugged. 5. The left side of bed had no tech outlet. Odd that only right side had tech outlet.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Diana

Liked: Cleanliness, staff & service
Disliked: Room comfort
The employees are super nice and helpful. The pillows though aren't very comfortable and they didn't have extra pillows to give if you needed extra. Location is in the downtown area. It's kid friendly as there was something fun in the court yard to do.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Inmaculada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay and very clean comfy room. The pullout couch was as expected -uncomfortable with the bar hitting the lower back. I don’t know if there is anything to be done about that
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Having just finished a 2 week stay, my wife and I agreed we like this hotel quite a bit. Our king bed studio was spacious, in good quality, and clean. The bed and bedding were noticeably nice. Good fridge and cooktop, fine with cups and plates, could use a few more kitchen items (more pots and pans, colinder, etc). Hotel breakfast just okay. Parking available in the structure across the street, as well as excellent valet team. Overall, much better than several other hotels with kitchen suites. Recommended, and we've already booked our next stay.
Stayed 11 nights in Mar 2025
Verified review

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel clean, staff professional and friendly. Please put the benga blocks and corn hole game away at 11pm. People were very noisy playing these games outside our window in the courtyard until past 1am.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Alexis

Liked: Staff & service
Only stayed one night and The hotel was average. Could have been cleaner as there were old stains on walls, carpet, and chairs. There was also a sewage smell in the bathroom. Our first hotel room had a stain on the sheet but they quickly moved us to a new room. Staff and service is definitely their strong suit. To be honest the hotels in Richmond with great reviews and cleanliness are just few and far between. Would stay here again if I go back to Richmond
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Glenn

Liked: Staff & service, property conditions & facilities, room comfort

Minor mishap

The room was really nice and clean I did have a towel with a brownish stain on it though other than that it was good
Stayed 1 night in Sep 2023