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Quality Inn and Conference Center

2.5 star property
Pet-friendly hotel with free breakfast connected to the convention center in Richmond

Choose dates to view prices

Photo gallery for Quality Inn and Conference Center

Standard King Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board
Lobby
BBQ/picnic area
Coffee service
Property amenity
In the heart of the convention center, Quality Inn and Conference Center offers a vibrant hub with continental breakfast, dry cleaning services, and a 24-hour gym. Relax by the indoor pool or challenge friends to billiards while staying connected with in-room WiFi. Take advantage of free self parking and extended parking for added convenience.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry

Room options

Check availability for these dates

Tonight

Sep 4 - Sep 5
Check availability for tonight Sep 4 - Sep 5

Tomorrow

Sep 5 - Sep 6
Check availability for tomorrow Sep 5 - Sep 6
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard King Non Smoking

Standard King Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Standard King Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queens Non Smoking

Standard 2 Queens Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Standard 2 Queens Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Richmond, Quality Inn and Conference Center is connected to the convention center. The area's natural beauty can be seen at Glenn Miller Park and Veterans Memorial Park, while Richmond Civic Theatre and Indiana Football Hall of Fame are cultural highlights. Hayes Arboretum and Rose Garden are also worth visiting.
Visit our Richmond travel guideOpens in a new window
Map
5501 National Rd E, Richmond, IN, 47374

What's nearby

  • Richmond Mall - 2 min drive - 1.4 miles
  • Glenn Miller Park - 4 min drive - 2.2 miles
  • Hayes Arboretum - 5 min drive - 1.8 miles
  • Earlham College - 9 min drive - 5.7 miles
  • Wayne County Fairgrounds - 16 min drive - 8.1 miles

Getting around

  • Dayton Intl. Airport (DAY) - 35 min drive

Restaurants

  • ‪Culver's - ‬4 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬3 min walk
  • ‪Texas Roadhouse - ‬3 min drive

About this property

Quality Inn and Conference Center

Hotel connected to the convention center
Consider a stay at Quality Inn and Conference Center and take advantage of free continental breakfast, dry cleaning/laundry services, and a 24-hour gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
You'll also find perks like:
  • An indoor pool along with sun loungers and pool umbrellas
  • Free self parking and extended parking
  • RV/bus/truck parking, a billiards/pool table, and an elevator
  • 3 meeting rooms, smoke-free premises, and wedding services
Room features
All 135 rooms boast comforts such as air conditioning, as well as perks like free WiFi and sound-insulated walls. Guest reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Bathrooms with rainfall showers and shower/tub combinations
  • 40-inch flat-screen TVs with satellite channels
  • Refrigerators, microwaves, and coffee/tea makers

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (4,740 square feet of space)

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Richmond
Quality Richmond
Quality And Conference Center
Quality Inn and Conference Center Hotel
Quality Inn and Conference Center Richmond
Quality Inn and Conference Center Hotel Richmond

Frequently asked questions

Does Quality Inn and Conference Center have a pool?

Yes, this property has an indoor pool.

Is Quality Inn and Conference Center pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Quality Inn and Conference Center?

Self parking and extended parking are free at this property.

What time is check-in at Quality Inn and Conference Center?

Check-in start time: 3 PM; Check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Quality Inn and Conference Center?

Check-out is at 11 AM.

Where is Quality Inn and Conference Center located?

Located in the heart of Richmond, this hotel is within 2 mi (3 km) of Old National Road Welcome Center, Richmond Mall, and Hayes Arboretum. Glenn Miller Park and Rose Garden are also within 3 mi (5 km).

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Quality Inn and Conference Center Reviews

Reviews

6.8
Rating 10 - Excellent. 255 out of 1000 reviews
Rating 8 - Good. 250 out of 1000 reviews
Rating 6 - Okay. 213 out of 1000 reviews
Rating 4 - Poor. 143 out of 1000 reviews
Rating 2 - Terrible. 139 out of 1000 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Jackie

Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and staff was very friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay
Stayed 1 night in Jul 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was quiet and convenient and also it had a pool in it.I didn't like that pool wasn't heated inside
Stayed 3 nights in Aug 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, amenities
Staff that check me in was very courteous and quick. Hotel was nice, but you can tell it was a little older and hallways were a little dirty. Room was nice and the beds were super comfortable. Was a good stay.
Stayed 1 night in Jul 2025

6/10 Okay

Thomas

Disliked: Property conditions & facilities
Nice bedding. Relatively clean. Facilities need some attention. Had breakfast, stick with packaged or fruit. Coffee machine is terrible. Used in room coffee.
Stayed 1 night in Aug 2025

2/10 Terrible

Summer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend at all, had to switch to 6 rooms and all of the above were dirty or had dirty bedding. There was cockroaches in 3 of the rooms that I stayed in and it was infested
Stayed 3 nights in Jul 2025

6/10 Okay

Ann

My room was very nice…disappointed as there was a strong strong smell of cigar smoke. Parking lot was full of trash.
Stayed 1 night in Aug 2025

4/10 Poor

Thomas

Disliked: Cleanliness, amenities, property conditions & facilities
Where should I start, a cockroach in the bathroom, the air conditioning unit pumped out air that smelled like old used socks, the shower curtain smelled horrible, the pool had dead bugs in it and was never cleaned, and the wi-fi was almost non existent and I had to keep logging in every time my phone or laptop went to sleep. This hotel was cheap to stay at for a reason.
Stayed 3 nights in Aug 2025

8/10 Good

Nate T

Liked: Cleanliness, staff & service, property conditions & facilities
Nice enough place, but looked a little sketchy from and in the lot. People just hanging around.
Stayed 1 night in Jun 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place
Stayed 3 nights in May 2025

4/10 Poor

Mitul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room stunk like cigarettes. TV hardly worked, remote had no batteries. shower curtain stuck liek mold
Stayed 1 night in Aug 2025

8/10 Good

Kenneth

Friendliness of staff, room could be cleaner
Stayed 10 nights in May 2025

8/10 Good

Verna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very nice stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and clean. A great value.
Stayed 2 nights in May 2025

4/10 Poor

Harry

Liked: Staff & service
Disliked: Property conditions & facilities
Sink didn't close to wash up. Bathtub didn't close to take a bath.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap, clean and free breakfast
Stayed 3 nights in Mar 2025

8/10 Good

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an affordable option if you want a nice clean room.
Stayed 1 night in May 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On 06/2025, I spent 2 nights at Sleep Inn, Indianapolis, IN. I got a spacious 1 bedroom. It was clean. I did NOT see any bugs so I felt very comfortable. The location appeared to be safe. The parking can get crowded but more parking spots on the side and back of hotel (no parking fee). Breakfast on both days had scrambled eggs, breakfast sausages, waffle maker and cereal. 24 hour staff and check out was very convenient. I had a pleasant stay.
Stayed 1 night in Apr 2025

6/10 Okay

Joseph

Liked: Staff & service
Disliked: Cleanliness

Ok trip

We found a baby roach on the wall and the breakfast was terrible. Nice location though!
Stayed 1 night in May 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, amenities, property conditions & facilities
property was nasty. shower had debis and crud in it. toilet ran for 5 mins after flushing it. room had an awful smell
Stayed 2 nights in Jun 2025

2/10 Terrible

Terrence

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

We're I will not stay

The room was extremely dated and had mold at the window side and the carpet was not clean the breakfast was very limited and the place gave off residential vibe.
Stayed 2 nights in Jun 2025

6/10 Okay

George

Liked: Cleanliness, staff & service

Ok

No thrills hotel. Breakfast was ok choices. Rooms are ok. Trash was only done once during our 4 night stay. You can hear everything in rooms around you. Even the person next door snoring.
Stayed 4 nights in May 2025

6/10 Okay

Grace

Disliked: Cleanliness, property conditions & facilities
It’s an affordable option. If you don’t want to spend that much, this inn is okay. There are so many stains on bedsheets, pillowcases, and all around. The room’s smell is not that good and feels like a little dusty. Overall, this is an affordable option.
Stayed 1 night in May 2025

4/10 Poor

Lon

Liked: Cleanliness
Breakfast options were few and not sufficient. Air conditioning unit was noisy, the tv was slow and unresponsive, and the radio did not work in the room. The bed was comfortable and the room was clean.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

It was excellent
Stayed 1 night in Mar 2025

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