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Quality Inn and Conference Center

2.5 star property
Pet-friendly hotel with free breakfast connected to the convention center in Richmond

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Photo gallery for Quality Inn and Conference Center

Standard King Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board
Exterior detail
Desk, blackout drapes, soundproofing, iron/ironing board
Property amenity
Indoor pool, pool umbrellas, sun loungers

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard King Non Smoking

Standard King Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Standard King Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queens Non Smoking

Standard 2 Queens Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Standard 2 Queens Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
5501 National Rd E, Richmond, IN, 47374

What's nearby

  • Richmond Mall - 2 min drive - 1.4 miles
  • Glenn Miller Park - 4 min drive - 2.2 miles
  • Depot District - 7 min drive - 4.4 miles
  • Earlham College - 9 min drive - 5.7 miles
  • Wayne County Fairgrounds - 16 min drive - 8.1 miles

Getting around

  • Dayton Intl. Airport (DAY) - 35 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Culver's - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Texas Roadhouse - ‬3 min drive

About this property

Quality Inn and Conference Center

Hotel connected to the convention center
Consider a stay at Quality Inn and Conference Center and take advantage of free continental breakfast, dry cleaning/laundry services, and a 24-hour gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
You'll also find perks like:
  • An indoor pool with sun loungers and pool umbrellas
  • Free self parking and extended parking
  • RV/bus/truck parking, a reception hall, and free newspapers
  • A ballroom, an elevator, and ATM/banking services
Room features
All 135 rooms boast comforts such as air conditioning, as well as perks like free WiFi and sound-insulated walls. Guest reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Bathrooms with rainfall showers and shower/tub combinations
  • 40-inch flat-screen TVs with satellite channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

Croatian, English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (4,740 square feet of space)

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Richmond
Quality Richmond
Quality And Conference Center
Quality Inn and Conference Center Hotel
Quality Inn and Conference Center Richmond
Quality Inn and Conference Center Hotel Richmond

Frequently asked questions

Does Quality Inn and Conference Center have a pool?

Yes, this property has an indoor pool.

Is Quality Inn and Conference Center pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Quality Inn and Conference Center?

Self parking and extended parking are free at this property.

What time is check-in at Quality Inn and Conference Center?

Check-in start time: 3 PM; Check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Quality Inn and Conference Center?

Check-out is at 11 AM.

Where is Quality Inn and Conference Center located?

Located in the heart of Richmond, this hotel is within 1 mi (2 km) of Old National Road Welcome Center and Richmond Mall. Hayes Arboretum and Glenn Miller Park are also within 3 mi (5 km).

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Quality Inn and Conference Center Reviews

Reviews

6.8
Rating 10 - Excellent. 256 out of 1005 reviews
Rating 8 - Good. 269 out of 1005 reviews
Rating 6 - Okay. 210 out of 1005 reviews
Rating 4 - Poor. 140 out of 1005 reviews
Rating 2 - Terrible. 130 out of 1005 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10

It was a nice place
Stayed 3 nights in May 2025

8/10

Friendliness of staff, room could be cleaner
Stayed 10 nights in May 2025

10/10

Comfortable and clean. A great value.
Stayed 2 nights in May 2025

8/10

It's an affordable option if you want a nice clean room.
Stayed 1 night in May 2025

8/10

We had a very nice stay
Stayed 2 nights in Mar 2025

8/10

Good
Stayed 1 night in May 2025

6/10

It’s an affordable option. If you don’t want to spend that much, this inn is okay. There are so many stains on bedsheets, pillowcases, and all around. The room’s smell is not that good and feels like a little dusty. Overall, this is an affordable option.
Stayed 1 night in May 2025

2/10

Wasn’t clearly stated the pool is closed til further notice, the reason I booked the room. And front desk employee was hateful from the beginning of the interaction.
Stayed 1 night in May 2025

6/10

The property was convenient to my meetings, The property was not in good shape it was dated and in need of repairs
Stayed 4 nights in May 2025

10/10

Hotel that actually had plenty of parking for trucks
Stayed 1 night in Feb 2025

4/10

staff was unprofessional, wasn't wearing anything to define them as staff. Breakfast was not good, no electricity working so no toaster, only cold cereal, the waffle maker did work, juice machine not mixing juice and coffee were very strong. Beds were comfortable.
Stayed 1 night in Apr 2025

2/10

Little parking, first room had ants in the bed, stains on the sheets. They weren’t first willing to change the room and stated they were full. It was only till we asked for a refund, they gave us another room. Hotel has a stink, hallways were an hot temperature and towels were dirty. Never again, disappointed and disgusted
Stayed 1 night in May 2025

8/10

Outside looks nice and front desk, sheets on bed inside out. Need a cleaner Shower curtain.
Stayed 1 night in Apr 2025

2/10

Listed on Expedia as having a pool. Pool closed. Staff said pool has been closed for years. Appears old and run down. Staff not friendly.
Stayed 1 night in Apr 2025

6/10

It was basic. Staff was friendly. Didn’t use any amenities. Lots of options for restaurants and shopping nearby
Stayed 1 night in Mar 2025

2/10

We were not impressed at all with our two rooms. Both of the rooms had water damage, nasty dirty towels and stained bed coverings. If it hadn’t been so late I would of gone to another hotel. I would not recommend this place at all t any one.

6/10

Inconvenience pool & workout room both closed for maintenance for the entire stay. But my Expedia search included these amenities. Continental breakfast not very healthy. 1 hard boiled egg available at 7am. Hotel has a weird odor and no insulation in the walls can hear everything above below and beside your rooms.
Stayed 2 nights in Apr 2025

10/10

Very quiet
Stayed 1 night in Jan 2025

8/10

Very clean. Great bed. Friendly staff.
Stayed 1 night in Dec 2024

4/10

The bed was terrible. The pillowcases had a peculiar smell to him.
Stayed 1 night in Feb 2025

10/10

Great place
Stayed 1 night in Jul 2024

4/10

Someone I was not sharing my room with, was able to bypass the lock. I had my back to them, but heard men snickering. Then they shut the door. And moved on.
Stayed 1 night in Mar 2025

10/10

I always stay here when I’m in town for work. The staff is great and the rooms are extremely nice and clean. I will continue to stay each time because it’s affordable too.
Stayed 2 nights in Oct 2024

6/10

It was close to where we were going
Stayed 2 nights in Oct 2024

4/10

Maintenance was very poor swimming pool and exercise room was not open.
Stayed 1 night in Feb 2025