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Moxy Richmond Downtown

2.5 star property
Guests stay just steps from The National and Greater Richmond Convention Center, warming up by the fireplace before challenging friends to foosball matches.

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Photo gallery for Moxy Richmond Downtown

Lobby lounge - Moxy Richmond Downtown (Richmond)
Exterior - Moxy Richmond Downtown (Richmond)
Desk, laptop workspace, blackout drapes, free WiFi - Moxy Richmond Downtown (Richmond)
Shower, free toiletries, hair dryer, towels - Moxy Richmond Downtown (Richmond)
Fitness facility - Moxy Richmond Downtown (Richmond)
Located in Downtown Richmond's heart, Moxy Richmond Downtown welcomes travelers with a lobby fireplace and nearby coffee and tea service. The hotel features a bar for unwinding and a 24-hour gym for workouts, while the staff consistently earns praise for their helpfulness.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

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Showing 12 of 12 rooms

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Desk, laptop workspace, blackout drapes, free WiFi

Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

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Desk, laptop workspace, blackout drapes, free WiFi

Room, 1 Queen Bed (1 Specialty Bed)

  • Sleeps 4
  • 1 Queen Bed

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Desk, laptop workspace, blackout drapes, free WiFi

Room, Multiple Beds

  • Sleeps 5
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Room, 1 Queen Bed, Hearing Accessible (1 Specialty Bed)

Desk, laptop workspace, blackout drapes, free WiFi

Room, 1 Queen Bed, Hearing Accessible (1 Specialty Bed)

  • Sleeps 4
  • 1 Queen Bed

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Desk, laptop workspace, blackout drapes, free WiFi

Room, 1 Queen Bed, Hearing Accessible

  • Sleeps 3
  • 1 Queen Bed

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Desk, laptop workspace, blackout drapes, free WiFi

Room, Multiple Beds, Hearing Accessible

  • Sleeps 5
  • 1 Queen Bed and 1 Twin Bunk Bed

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Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

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Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds, Roll-in Shower

  • Sleeps 5
  • 2 Queen Beds

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Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds, Accessible Bathtub

  • Sleeps 5
  • 2 Queen Beds

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Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds, Hearing Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room

Desk, laptop workspace, blackout drapes, free WiFi

Room

  • Sleeps 3
  • 1 Twin Bunk Bed

About the neighborhood

Located in Downtown Richmond, a neighborhood in Richmond, Moxy Richmond Downtown is near the airport and near a train station. The National and Altria Theater are cultural highlights, and travelers looking to shop may want to visit Broad Street and Carytown. Ready for a night out? Consider Allianz Amphitheater at Riverfront. Visit our Richmond travel guide
Map
501 EAST FRANKLIN STREET, Richmond, VA, 23219

What's nearby

  • Broad Street
    Broad Street
    2 min walk - 0.1 miles
  • Richmond_TheNational_553248621561864863_02
    The National
    5 min walk - 0.3 miles
  • Richmond_GreaterRichmondConventionCenter_6083623_05
    Greater Richmond Convention Center
    8 min walk - 0.4 miles
  • G5KT01 Egyptian building historic college Richmond Virginia
    Virginia Commonwealth University
    8 min walk - 0.5 miles
  • Allianz Amphitheater at Riverfront
    11 min walk - 0.6 miles

Getting around

  • Richmond Main Street Station
    14 min walk
  • Richmond Intl. Airport (RIC)
    16 min drive

Restaurants

  • Starbucks
    4 min walk
  • Richmond Marriott Hotel Concierge Lounge
    4 min walk
  • Pop's Market on Grace
    2 min walk
  • Capital Ale House
    3 min walk
  • Fall Line Kitchen & Bar
    4 min walk

About this property

Moxy Richmond Downtown

Family-friendly hotel near Broad Street
Located close to The National and Greater Richmond Convention Center, Moxy Richmond Downtown provides a fireplace in the lobby, a bar, and a 24-hour gym. Guests can connect to free in-room WiFi.
Other perks include:
  • Valet parking (surcharge), express check-out, and express check-in
  • A foosball table, a TV in the lobby, and games
  • An elevator, a 24-hour front desk, and coffee/tea in the lobby
  • Guest reviews give top marks for the helpful staff and location
Room features
All 100 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 55-inch LCD TVs with Netflix, Hulu, and streaming services
  • Premium channels, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 40 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Moxy

Things to do

  • 24-hour gym
  • Foosball table
  • Games
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Colonial architecture
  • Communal living room
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 2 percent tourism fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 40 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply

Frequently asked questions

Is Moxy Richmond Downtown pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Valet parking is available for USD 40 per day.

What time is check-in at Moxy Richmond Downtown?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Moxy Richmond Downtown?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Moxy Richmond Downtown located?

This family-friendly Richmond hotel is located near the airport, within a 10-minute walk of Broad Street, Greater Richmond Convention Center, and The National. Virginia Commonwealth University and Allianz Amphitheater at Riverfront are also within 15 minutes. Richmond Main Street Station is 14 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Moxy Richmond Downtown Reviews

8.8

Excellent

9.4

Cleanliness

8.4

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 316 out of 482 reviews
Rating 8 - Good. 84 out of 482 reviews
Rating 6 - Okay. 34 out of 482 reviews
Rating 4 - Poor. 23 out of 482 reviews
Rating 2 - Terrible. 25 out of 482 reviews

Reviews

Verified

10/10 Excellent

Lawana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was central to everywhere i needed to go
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jonasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so good from the time that I got there. Check-in was a breeze room was very clean. Parking was very convenient with the garage being right next-door and also all of my events that I had planned was only 5 to 10 minutes away. The Moxiy is definitely in a great location.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly friendly staff with a welcoming bar/lounge area that's perfect for a relaxing drink while finishing the last of your work on your laptop or getting ready for a night out. Great location close to the Convention Center if that's an aspect of your stay. Several good restaurants within walking distance.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Nathaniel

Liked: Cleanliness, staff & service
Disliked: Amenities
This place is right smack dab in the middle of Richmond, with cheep hourly parking and hotel daily parking. You and your friends can legit walk the strip and find lil convenient stores, restaurants, dive bars, clubs and raves. And it's all near the Richmond convention center, just make sure you check the time frames for everything. This place was simple and friendly, we loved it.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Eileen O'Reilly

Liked: Cleanliness, staff & service
Well located, great staff, somewhat small rooms
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Dubis

Liked: Cleanliness, amenities, property conditions & facilities
Room and bathroom were clean. Nice decorations. Front desk staff was very courteous.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Kathy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, cost effective pricing
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities
Hotel Bar & all staff gave been great!
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Bruno

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay in Richmond. Well located and the rooms are very clean. Only had 1 problem during my stay, on check-in, the girl was very unfriendly and seems kinda bored of her job.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Bianca

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect for a girls weekend with plenty of photo ops & perfect location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Darnell

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is wonderful and a great location. Very walkable and very professional staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
Great little hotel in a good location. Mellow the concierge is fantastic
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, room was great, area was convenient, couldn’t recommend this place more
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Gerri

Liked: Cleanliness, staff & service, amenities
Clean Room, Friendly Guest, Great Vibes.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Braedon

Liked: Cleanliness, staff & service, property conditions & facilities
The whole experience was amazing at first the pictures looked weird and sketchy and fake. But in person really clean and perfect just for a casual experience, everyone is really nice and bar staff/employees were helpful.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Jarret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great service and ask about checking early was able to check in 4 hour early
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities
Mello, Hannah, and Trinity were outstanding at check-in and while we sat at the bar. The room was more spacious than expected with incredibly comfortable beds. Definitely recommend this hotel!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredible at this location, I love the Moxy.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Marco

Liked: Cleanliness, staff & service
Cool design hotel with very friendly staff, super-conveniently located (we were there for the Richmond Marathon and it is just a few blocks from start and finish lines).
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Nadia

Liked: Cleanliness, amenities, property conditions & facilities
I had such a great stay here! The hotel was spotless and very clean, and the decor was fun and funky in the best way. The staff was incredibly friendly and made us feel welcome from the moment we arrived. We even got a complimentary drink from the bar, which was a nice touch. There were also so many cute activities around the property that made the stay even more enjoyable. Highly recommend!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service
I absolutely loved the Moxy and hope to stay here again. The bed was incredibly comfortable, great blackout curtains, wonderful air conditioning (that didn’t wake me up), great location. And the staff were so pleasant, especially Mella and Trinity at the front desk.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Tsion

Liked: Cleanliness, amenities
Amazing location
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were great and responsive.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Miroslava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool hotel to stay in

Moxy is always very nice experience. This one was absolutely great. Perfect location, very nice hotel, excellent.
Stayed 1 night in Jul 2025