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Hotel I-64 Richmond

Property class: 2.5

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Photo gallery for Hotel I-64 Richmond

A lobby with a reception desk, a sofa, and a patterned carpet. - Hotel I-64 Richmond (Richmond)
Room - Hotel I-64 Richmond (Richmond)
Front of property - Hotel I-64 Richmond (Richmond)
Room amenity - Hotel I-64 Richmond (Richmond)
Room - Hotel I-64 Richmond (Richmond)
Take advantage of a bowling alley, dry cleaning/laundry services, and a fireplace in the lobby at Hotel I-64 Richmond. Stay connected with free in-room wired internet, and guests can find other amenities such as conference space.

Reviews

4.0 out of 10

Popular amenities

  • Pet friendly
  • Air conditioning
  • Business services
  • Laundry
  • Room service
  • Housekeeping

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a television, a desk with a lamp, and a chair.

Standard Room, 2 Double Beds, Non Smoking

  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking

Room

Standard Room, 1 King Bed, Non Smoking

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking

View from room

Suite, 1 King Bed, Non Smoking

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Pet Friendly, Double Two Beds, Non-Smoking

  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

Pet Friendly, One King Bed, Non-Smoking

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the neighborhood

Richmond is home to Hotel I-64 Richmond. Travelers who have shopping on the agenda can visit Broad Street and Short Pump Town Center. Lewis Ginter Botanical Garden and River City Roll are also worth visiting. Visit our Richmond travel guide
Map
6531 C West Broad Street, Richmond, VA, 23230

What's nearby

  • A chessboard on a rustic wooden surface.
    University of Richmond
    7 min drive - 1.7 miles
  • A street view with a prominent clock tower labeled "Short Pump Town Center" and a yield sign.
    Short Pump Town Center
    13 min drive - 9.6 miles
  • A building with a tower, a sign reading "Greater Richmond Convention Center," and a street intersection with traffic lights.
    Greater Richmond Convention Center
    14 min drive - 8.3 miles
  • Bowlero Richmond
    5 min walk - 0.3 miles
  • Colonial Shooting Academy
    12 min walk - 0.7 miles

Getting around

  • Richmond Staples Mill Road Station
    14 min drive
  • Richmond Intl. Airport (RIC)
    27 min drive

Restaurants

  • Golden Unicorn
    20 min walk
  • Taco Bell
    2 min drive
  • Sonic Drive-In
    3 min drive
  • Mission BBQ
    19 min walk
  • Denny's
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transportation

  • RV/bus/truck parking on site

Things to do

  • Bowling alley
  • TV in common areas

Family friendly

  • Bowling alley
  • Laundry facilities

Conveniences

  • ATM
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting room

Accessibility

  • Elevator

More

  • 2 buildings
  • 3 floors
  • Art Deco architecture
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Important information

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • An in-room refrigerator is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Alcohol is not served or permitted at this property

Frequently asked questions

Is Hotel I-64 Richmond pet-friendly?

Yes, dogs are allowed at this property. There's a required deposit per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Hotel I-64 Richmond?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Early check-in is available for a fee of USD 50 (subject to availability).

What time is check-out at Hotel I-64 Richmond?

Check-out is at 11 AM. Late check-out is available for USD 50 (subject to availability).

Where is Hotel I-64 Richmond located?

Situated in Richmond, this hotel is within 3 mi (5 km) of Bon Secours Heart Institute at Reynolds Crossing, Shops at Willow Lawn, and University of Richmond. Henrico Doctors' Hospital and Country Club of Virginia are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel I-64 Richmond Reviews

4.0

4.8

Cleanliness

5.2

Location

5.0

Staff & service

3.8

Property conditions & facilities
Rating 10 - Excellent. 5 out of 155 reviews
Rating 8 - Good. 15 out of 155 reviews
Rating 6 - Okay. 23 out of 155 reviews
Rating 4 - Poor. 36 out of 155 reviews
Rating 2 - Terrible. 76 out of 155 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting!

This hotel has cockroaches, I stayed for all of fifteen minutes. Waiting on full refund for the room!
Stayed 2 nights in Mar 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
It is good for its price with is pretty low but don’t have high expectations. The staff were useless and the hotel in old and could use some cleaning.
Stayed 1 night in Dec 2018
Verified review

2/10 Terrible

Disliked: Property conditions & facilities, room comfort
I didn't like anything about this hotel. It had no room phone, refrigerator,or microwave.Didn't offer breakfast..coffee or anything in the AM. I had to go all the way downstairs if I wanted to warm anything up. On top of that I had to pay tourist fee....NEVER in my life have I had to do that and I've stayed at wayyyyy nicer hotels and I wasn't a tourist. There was no ice machine and the tv stations was blurry so there was no enjoying any show on tv. On top of that there were no washclothes in the bathroom upon arrival. The fan didn't work on the AC and that only had one speed which was high. And on top of that it was non- smoking but the hallway spelled horrible like stale clothes or something. I definitely will not be staying at this hotel again the future. At check-in I was ignored while the manager talked to an employee about their schedule and wasn't even acknowledge...so I had to wait almost 20 min just to get a key since I had already paid through my reservation and only needed to sign the check-in form and get my key. The pictures on the web were COMPLETELY FALSE. I never seen a hotel with a flat screen in the lobby but old out dated TV'S in the rooms. The staff was friendly but the hotel itself was subpar.
Stayed 1 night in Oct 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

Waited almost 30 minutes to check in due desk person multitasking. The building was hot. The room was dirty, bed sheets, pillowcases, and comforter were dirty. Cable/TV did not work, room phone did not work. The bathroom shower was dirty, there were no washcloths in the bathroom, coffee pot was filthy, no iron in the room. Room was not presentable, patches everywhere. Mirrored a construction zone. No ice or vending machines. Checkout was time consuming as well due to room inspections for deposit return, but im not sure what they inspected because the room condition couldnt have gotten any worse than it was when we arrived. Would never stay there again.
Stayed 1 night in Oct 2018
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointment in hotel & your service when I called to say it was not a pleasant hotel your staff was not helpful they charged me extra for my dog .. not expected, Place was font clean the front desk help was wonderful I was too tired to look for another place, I do not recommend this place had 3 names also..
Stayed 1 night in Sep 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the place is filled with bed bugs and the staff knows this to be true yet are argument prone, and denial organized. DO NOT SEND ANOTHER PERSON TO THIS PLACE
Stayed 1 night in May 2018
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I was able to tolerate it, because it was for 1 night. I could not do multiple nights in this hotel.
Stayed 1 night in May 2018
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
It was a nice comfortable stay just the staff kind of had an attitude.
Stayed 2 nights in May 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty out dated hotel

The workers were rude and they took forever to check me in. The room looks like it hasn't been updated since the 90s. Still has a box tv. The decor was old and AC didn't work well. It smells and the bed frame was not on right. The hotel workers weren't friendly and didn't seem like they wanted my business.
Stayed 1 night in Oct 2017
Verified review

8/10 Good

Liked: Staff & service, room comfort

Close to Richmond collisium

Staff was great, hallway carpet is old and smells like mildew but price was great for a short stay, quiet so you can sleep great! Close to restaurants and right off the highway. Customer service was great and room was pretty decent for the price!!
Stayed 2 nights in Oct 2017
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is not a 2 1/2 hotel. The room even don't had cups and ice bucket. And no one tell me I need to require a day before that housekeeper some service ( like change the towels). I and my brother only stay 3 days, but it only had 2 large, 2 small towels and a half roll of toilet paper. They also have to charge 3 dollars cash per day extra of the rental room!!!
Stayed 3 nights in Sep 2017
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely horrific.

From the unkempt parking lot to rude, slovenly staff to the ridiculous, fraudulent, and unexpected extra fees and "deposits," to filthy guest rooms....this place needs to be shut down and investigated immediately.
Stayed 1 night in Aug 2017
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities

Outrageous

After paying for the hotel online via Expedia app, the hotel demands an additional 3 dollars cash "tourism" fee and 50 dollar deposit, payable in cash or card. They tell you if there is even the slightest evidence of smoking in the room, they have right to keep your deposit AND charge up to $250 fine on your card. My husband is a smoker, so this caused a huge fight because it was pouring rain and he did not want to go outdoors. The elevators were old and slow. Bathroom and TV outdated. Entire establishment felt old and rundown. No coffee. Shortage of toiletpaper. Terrible experience.
Stayed 1 night in Aug 2017
Verified review

2/10 Terrible

Disliked: Staff & service

Run Run Run!!!

The lady at the front was training a new employee, she was very rude. There was hidden fees, $3.00 which was non-refundable and $50 deposit!!! After we already paid everything online!!! We also had to sign an agreement that they were not responsible for our car that was parked at the hotel!!! The next morning someone had to check the room before we could get our $50 back..and refused to check it infront of us...then she came back to say there is makeup and the towel and she shouldve charged us for that!!! I would not recommended anyone to this place!!! The building suggest it used to be a really beautiful hotel that got closed down and these people rented a part of it and is pretty much trying something.
Stayed 1 night in Aug 2017
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
The room was fine but the hotel condition needed work. IE: broken elevator, pealing wallpaper. The Sign outside was not lit so hard to find the place.
Stayed 1 night in Jul 2017
Verified review

2/10 Terrible

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

The Devils H@ll Hole

The Devils hell Hole Dear Expedia, I had the pleasure of booking a hotel on your site over the weekend. There were some red flags along the way that I should have headed to but it was a last minute thing, so I booked the hotel while going out to the door. The first red flag was the hotel is listed on your site under THREE different names It is listed on your site as the Speco Hotel Richmond, Hotel I-64 Richmond, and the Akaza Hotel Richmond. The second red flag was when I finally arrived after a long drive and there were a group of people having the issue with the front desk about something the hotel advertised but was not able to provide. I had to wait several minutes to get checked in after the police came to try to resolve the situation. An officer indicated that it was the fourth time that they had been called to the property that day, but the front desk clarified that it was due to different situations. No Daily housekeeping as advertised and nothing worked Finally on my day of departure I was supposed to get back my $50.00 deposit that Insured that I did not smoke in the room. Before I could be checked out they had to check the room, which I was a little turned off about, but I was finally leaving. This is when it gets good. I was informed that because of a dirty towel, yes a dirty shower towel worth less than $1.00, they wanted to withhold $10.00 of my deposit. Seriously. If I am not mistaken if a used towels and wash cloths get dirty and should be replaced on a da
Stayed 2 nights in Jul 2017
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort

Unhappy Stay.

No fridge or clean coffee maker no microwave in room. When I requested to have one at the front desk I was told there were none available unbelievable. I also request to switch rooms to have the microwave and fridge and was told none available again. A coffee pot was found in the bathroom on the counter with dirty mold disgusting I took pictures and took it down to the front desk and give it to the manager to be trashed. I was very unhappy with my stay there. Hope to hear from a Manager to compensate me for my stay there or to explain the situation. Thanks again Cicely.
Stayed 1 night in Jul 2017
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Extremely Hot

It was extremely Hot in the room and the phone didn't work to call reception, I usually don't complain but in the morning when I expressed how Hot it was, the lady said they don't turn on the air conditioner cause it cost too much money to keep the building cool.
Stayed 1 night in Jul 2017
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible

It was not a good stay, the room had not been cleaned, there was a chip under the air conditioner. The air conditioner barely worked, it was so hot in the room. There was an empty underware package in the closet. It was horrible
Stayed 1 night in Jul 2017
Verified review

8/10 Good

Liked: Staff & service, room comfort

Not too shabby

No too shabby at all, especially for the price!
Stayed 1 night in Jun 2017
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is an okay hotel

Wasn't the best but wasn't the worst. Kinda sketchy outside as well
Stayed 1 night in Jun 2017
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just terrible!

Made a huge mistake booking at this hotel. First of all, there's a $3 hotel fee per day and must be paid in CASH at time of check-in. Hotel is rundown to the ground (I believe this used to be a Holiday Inn building but I could be wrong). Hotel smells funky, dirty, and not even a full toilet roll in the bathroom. I booked this as an emergency because of an immediately family was involved in car accident and I am 5 hour drive away from home. I informed the hotel for a late arrival. The receptionist was unwelcoming of and even more so, when she found out that I was 2 hours late from the already late given time of arrival. At least I called in that i'll be late! Anyway, I checked-in and checked-out on the same day and they wouldn't even give a refund for the days that I won't be using. There's not an ounce of accommodation in here. I stayed in a lot of 2 star hotels and this by far the worse of them all. I'm not picky at all but this hotels just rubs me up the wrong way especially when it's a 3-in-1 hotel. Yes, 3 hotel names shares a building: I-HOTEL 64, AKAZA HOTEL and SPECO HOTEL. Travelocity agents did there best to get some refund but to no avail. I guess I have to dispute through my credit card.
Stayed 3 nights in Jun 2017
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never stay here

Literally the worst hotel i've ever stayed at. Needed a deposit up front and charged a $3 "tourist" fee to get the room keys. Then they only set the keys for one night and we had to pay the fee again to get the keys fixed.
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

graduation

the rate is great the room is clean you can only get 1 towel per person a day the hoel is dated a bit run down if you are concerned about security dont stay ther anyone can come thru the exit doors they do not close
Verified review

6/10 Okay

Disliked: Staff & service

VERY UNHAPPY WITH STAFF AND THEY'RE PERFORMANCE

Checked in with service dog and they said even if I had a pet snake I would have to pay extra. I called ADA they ageeded with me that tgey are wrong but they wouldn't back down even though they saw the license. Hotels.com is stepping up to reinburse us. No electric plate on plugs, no wash cloth, no cups, and yes you get a coffee pot, no coffee, no coffee in lobby either. Nice, but you are on your own, I've been paralyzed on left side since I was 23, I'm 68 now. These people gave my husband a hard time and made me feel awful! I was there to work a weekend not play, and oh yes the fire alarm went off at 5:30. No fire but took them forever to turn it off! NO SLEEP!