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Home2 Suites by Hilton Richmond Short Pump

3.0 star property
Mediterranean hotel with free breakfast and a fitness center

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Photo gallery for Home2 Suites by Hilton Richmond Short Pump

Terrace/patio
Indoor pool
Exterior
Full-size fridge, microwave, stovetop, dishwasher
1 bedroom, premium bedding, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Pet friendly
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

1 bedroom, premium bedding, desk, laptop workspace

Studio, 2 Queen Beds, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Designer toiletries, hair dryer, towels, soap

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Designer toiletries, hair dryer, towels, soap

Studio, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub

Designer toiletries, hair dryer, towels, soap

Studio, 2 Queen Beds, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

Bathroom shower

Studio, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, desk, laptop workspace

Studio, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible (Roll-In Shower)

Bathroom shower

Studio, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Map
209 Towne Center West Blvd, Richmond, VA, 23233

What's nearby

  • Short Pump Town Center - 8 min walk - 0.5 miles
  • Henrico Doctors' Hospital - 10 min drive - 7.7 miles
  • University of Richmond - 14 min drive - 9.5 miles
  • Lewis Ginter Botanical Garden - 16 min drive - 11.2 miles
  • Virginia Commonwealth University - 18 min drive - 15.1 miles

Getting around

  • Richmond Main Street Station - 19 min drive
  • Richmond Intl. Airport (RIC) - 30 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Chick-fil-A - ‬6 min walk
  • ‪Casa del Barco - Short Pump Town Center - ‬6 min walk
  • ‪Firebirds Wood Fired Grill - ‬8 min walk
  • ‪Panera Bread - ‬16 min walk

About this property

Home2 Suites by Hilton Richmond Short Pump

Hotel near Short Pump Town Center
Take advantage of a free breakfast buffet, a gym, and a business center at Home2 Suites by Hilton Richmond Short Pump. Stay connected with free WiFi in public areas, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a snack bar/deli.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • Express check-out, express check-in, and a 24-hour front desk
  • Coffee/tea in the lobby, an elevator, and meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 254 rooms offer comforts such as premium bedding and wet bars, as well as perks like first-run movies and laptop-friendly workspaces. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Sofa beds and free rollaway/extra beds
  • Bathrooms with designer toiletries and hair dryers
  • 65-inch LCD TVs with streaming services, premium channels, and first-run movies
  • Wardrobes/closets, separate sitting areas, and kitchenettes

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium satellite channels
  • First-run movies
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 76 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Home2 Suites by Hilton Richmond Short Pump Hotel
Home2 Suites by Hilton Richmond Short Pump Richmond
Home2 Suites by Hilton Richmond Short Pump Hotel Richmond

Frequently asked questions

Does Home2 Suites by Hilton Richmond Short Pump have a pool?

Yes, this property has an indoor pool.

Is Home2 Suites by Hilton Richmond Short Pump pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 76 lbs per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Home2 Suites by Hilton Richmond Short Pump?

Self parking is free at this property.

What time is check-in at Home2 Suites by Hilton Richmond Short Pump?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Home2 Suites by Hilton Richmond Short Pump?

Check-out is at 11:00 AM.

Where is Home2 Suites by Hilton Richmond Short Pump located?

Located in Short Pump, this hotel is 0.4 mi (0.7 km) from Short Pump Town Center and 2 mi (3.2 km) from Sheltering Arms Institute. Bowl America Short Pump and Elk's Lodge are also within 6 mi (10 km).

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Home2 Suites by Hilton Richmond Short Pump Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 361 out of 487 reviews
Rating 8 - Good. 68 out of 487 reviews
Rating 6 - Okay. 30 out of 487 reviews
Rating 4 - Poor. 14 out of 487 reviews
Rating 2 - Terrible. 14 out of 487 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love our stay, staff was very friendly, location was perfect.
Stayed 2 nights in Mar 2025

10/10 Excellent

Joel

Liked: Cleanliness, property conditions & facilities
Very accommodating. Staff was a pleasure to deal with.
Stayed 1 night in May 2025

10/10 Excellent

Jazmin

Liked: Cleanliness, staff & service, property conditions & facilities
I love the
Stayed 2 nights in Apr 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
This is an excellent property with large comfortable rooms.
Stayed 2 nights in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, good breakfast options, nice staff
Stayed 9 nights in Feb 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very nicely updated, clean
Stayed 2 nights in Mar 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Front desk staff was amazing, the breakfast was by far the best hotel breakfast i seen in a long time
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Clean property
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and accommodating! Loved the location.
Stayed 1 night in Mar 2025

10/10 Excellent

Deonte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking was limited but other than that everything was awesome. The room was clean, and the staff were very professional. My family and I will definitely stay here again when we are in the area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & friendly staff!
Stayed 2 nights in Dec 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Enjoyable

Enjoy our stayed very much.
Stayed 2 nights in Feb 2025

8/10 Good

Devin

Liked: Cleanliness, amenities
It was nice the first time we stayed and then slowly started going downhill. Our room we were assigned was not cleaned when we walked in and the auto shade just fell right out of the track when we closed it. We were then assigned another room and the shade on the widow did the same thing but I was able to stop it before it fell out. No dog bags at the dog area. The breakfast was nice.
Stayed 2 nights in Feb 2025

10/10 Excellent

S Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall everything was good. However at night the pillows were not quality and flat.
Stayed 2 nights in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Mar 2025

4/10 Poor

Gregory

Disliked: Cleanliness
The headboard of the bed underneath was dirty, I just didn’t like the way the property was maintained and for the cost I was paying it just wasn’t worth it.
Stayed 1 night in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay for long term. Rooms have fridge, microwave, they offer portable stove.
Stayed 3 nights in Feb 2025

10/10 Excellent

Carmella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is always a pleasant stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Oct 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, we stay here regularly to visit family.
Stayed 4 nights in Sep 2024

10/10 Excellent

Starla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Linda K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay with this hotel, I was on the 7th floor, elevators were fast. It was very quiet. I enjoyed the breakfast buffet each morning. Beds were comfortable. It’s a new and clean feel there. I walked to Starbucks, saw many options for eateries, shopping at Short Pump mall, great area just outside of Richmond. Felt very safe. Many amenities I didn’t get a chance to use but nice fitness room, outdoor patio area, laundry service, well organized kitchen in the room and mini store for snacks. My check in and check out was fast - personnel at desk were more friendly in the evening than the daytime staff. I highly recommend a stay here
Stayed 4 nights in Apr 2025

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable. Always enjoy our stays at home 2 suites.
Stayed 2 nights in Jan 2025

10/10 Excellent

Pearl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 1 night in Sep 2024