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Home2 Suites by Hilton Richmond Short Pump

3.0 star property
Travelers can start their day with a complimentary breakfast before enjoying the indoor pool, all within minutes of Short Pump Town Center's attractions

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Photo gallery for Home2 Suites by Hilton Richmond Short Pump

Terrace/patio - Home2 Suites by Hilton Richmond Short Pump (Richmond)
Indoor pool - Home2 Suites by Hilton Richmond Short Pump (Richmond)
Reception - Home2 Suites by Hilton Richmond Short Pump (Richmond)
Premium bedding, desk, laptop workspace, blackout drapes - Home2 Suites by Hilton Richmond Short Pump (Richmond)
Lobby - Home2 Suites by Hilton Richmond Short Pump (Richmond)
Home2 Suites by Hilton Richmond Short Pump in central Richmond offers a free breakfast buffet, gym, business center, and indoor pool. Enjoy free WiFi, express check-in/out, and a bar/deli for quick snacks.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(43 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Designer toiletries, hair dryer, towels, soap

Studio, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

Bathroom shower

Studio, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Designer toiletries, hair dryer, towels, soap

Suite, 1 King Bed, Accessible, Bathtub

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Studio, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(45 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub

Designer toiletries, hair dryer, towels, soap

Studio, 2 Queen Beds, Accessible, Bathtub

  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible (Roll-In Shower)

Bathroom shower

Studio, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Studio, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

King Studio Suite-Hearing Accessible-Non-Smoking

  • Sleeps 4

King Studio Accessible-Roll In Shower-Non Smoking

  • Sleeps 4

King Studio Suite With Accessible Tub-Non-Smoking

  • Sleeps 4

Studio Suite with Two Queen Beds-Hearing Accessible-Non-Smoking

  • Sleeps 6

Studio With 2 Queen Beds And Roll-in Shower-Accessible Non-Smoking

  • Sleeps 6

Studio With 2 Queen Beds And Accessible Bathtub-Non-Smoking

  • Sleeps 6

Studio with 2 Queen Beds-Non-Smoking

  • Sleeps 6

One-Bedroom King Suite-Non-Smoking

  • Sleeps 4

1King Accessible Bathtub Suite Nonsmoking

  • Sleeps 4

King Studio Suite-Non-Smoking

  • Sleeps 4

About the neighborhood

Short Pump, a neighborhood in Richmond with good shopping, is home to Home2 Suites by Hilton Richmond Short Pump. Crump Park and Meadow Farm Museum and Virginia Randolph Museum are cultural highlights, and travelers looking to shop may want to visit Short Pump Town Center and Broad Street. Patterson Sports Park and RED VEIN Haunted House are also worth visiting. Visit our Richmond travel guide
Map
209 Towne Center West Blvd, Richmond, VA, 23233

What's nearby

  • Richmond_ShortPumpTownCenter_6083667_05
    Short Pump Town Center
    9 min walk - 0.5 miles
  • University of Richmond
    University of Richmond
    21 min drive - 11.2 miles
  • G5KT01 Egyptian building historic college Richmond Virginia
    Virginia Commonwealth University
    26 min drive - 16.4 miles
  • Broad Street
    Broad Street
    27 min drive - 17.0 miles
  • Richmond_KingsDominion_6083631_06
    Kings Dominion
    32 min drive - 26.4 miles

Getting around

  • Richmond Main Street Station
    20 min drive
  • Richmond Intl. Airport (RIC)
    34 min drive

Restaurants

  • The Cheesecake Factory
    10 min walk
  • Capital One Café
    10 min walk
  • Starbucks
    10 min walk
  • Cooper's Hawk Winery & Restaurant
    9 min walk
  • Maggiano's
    17 min walk

About this property

Home2 Suites by Hilton Richmond Short Pump

Hotel near Short Pump Town Center
Take advantage of a free breakfast buffet, a gym, and a business center at Home2 Suites by Hilton Richmond Short Pump. Stay connected with free WiFi in public areas, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a snack bar/deli.
You'll also enjoy perks such as:
  • An indoor pool
  • Self parking (surcharge), express check-out, and express check-in
  • A 24-hour front desk, coffee/tea in the lobby, and an elevator
  • Meeting rooms, smoke-free premises, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 254 rooms offer comforts such as premium bedding and wet bars, as well as perks like first-run movies and laptop-friendly workspaces. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Sofa beds and free rollaway/extra beds
  • Bathrooms with designer toiletries and hair dryers
  • 65-inch LCD TVs with streaming services, premium channels, and first-run movies
  • Wardrobes/closets, separate sitting areas, and kitchenettes

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium cable/satellite channels
  • First-run movies
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 76 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10.00 per day (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Home2 Suites by Hilton Richmond Short Pump Hotel
Home2 Suites by Hilton Richmond Short Pump Richmond
Home2 Suites by Hilton Richmond Short Pump Hotel Richmond

Frequently asked questions

Does Home2 Suites by Hilton Richmond Short Pump have a pool?

Yes, this property has an indoor pool.

Is Home2 Suites by Hilton Richmond Short Pump pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 76 lbs per pet. There's a fee of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 10.00 per day. Limited spots are available.

What time is check-in at Home2 Suites by Hilton Richmond Short Pump?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Home2 Suites by Hilton Richmond Short Pump?

Check-out is at 11:00 AM.

Where is Home2 Suites by Hilton Richmond Short Pump located?

Located in Short Pump, this hotel is 0.5 mi (0.8 km) from Short Pump Town Center and 2 mi (3.2 km) from Sheltering Arms Institute. Bowl America Short Pump and Elk's Lodge are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Home2 Suites by Hilton Richmond Short Pump Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 484 out of 659 reviews
Rating 8 - Good. 93 out of 659 reviews
Rating 6 - Okay. 46 out of 659 reviews
Rating 4 - Poor. 19 out of 659 reviews
Rating 2 - Terrible. 17 out of 659 reviews

Reviews

Verified

10/10 Excellent

Kelsey

Liked: Cleanliness
Room was clean, staff were nice and it’s in a good area convenient to lots of shopping/restaurants.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
So clean. And staff was excellent.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Chrystyna Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice hotel and in a great location if you're visiting short pump town center! Front desk staff was okay, hotel itself was nice and clean. Pool appeared to be small but it was decent, we didn't make the breakfast and I wasn't a fan of the $10 per night parking.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh and clean room. Appeared new. Front desk night clerk was very friendly and helpful. Comfortable bed and nice shower. Clean outside area for dogs. Parking was easy and close.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Zhi Gui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed with family of five, hotel has an indoor pool but kids did not want to go in. The water did not look clean. Hotel has a gym and breakfast. Parking available for a fee.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Terry

Liked: Cleanliness
Great staff, very clean room, good breakfast and quiet hotel.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Keiona

Liked: Cleanliness, staff & service, amenities
Clean rooms, friendly staff and excellent service!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice, clean with all needed for complete stay.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are HUGE and so spacious. It's very helpful for a large family to book this hotel as it comes with a full fridge, sink, microwave and dishwasher! Staff was friendly and helpful and the entire facility was super clean. Only 2 small issues : When I booked online, it said parking would be free. However, when we arrived, they charged us $10 to park our car, which wasn't congruent with what was said online. And the free breakfast isn't the best, not much variety, but what do you expect for such a great price for a well kept facility! It's not a deal breaker and I'll definitely book a Home2Suites again.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service
Friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jin Hee

The entire facility is so clean.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff was friendly, and the proximity to shopping and restaurants was convenient.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, amenities
The room was great, clean and comfortable. What stood out were the staff who were so kind and helpful.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

James T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

lucia

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Hina

Liked: Cleanliness
Staff was courteous and helpful. Unfortunately bedding was too light for winter stay, no thick blankets. Parking was iced over for the duration of stay, dangerous to park and get in and out of car.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious. Staff was friendly. My 12 year old approved the pool. And there were great walkable easy dinner options.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dureal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Great location, literally right beside the mall & close to a lot of places & shops, Staff was great, room was super nice & kids loved the indoor pool!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Meagan

Liked: Cleanliness, amenities
Clean, staff were great.
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
My family and I had a great time.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Leatreace

Liked: Cleanliness, staff & service, amenities
Very nice, clean and spacious room. The staff was very nice and accommodating. They even sent a text to check on us every day
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Impeccably clean room
Stayed 1 night in Dec 2025