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Holiday Inn Express Richmond - Midtown by IHG

Property class: 3.5

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Photo gallery for Holiday Inn Express Richmond - Midtown by IHG

A hotel lobby with seating areas, a reception desk, and a bar. - Holiday Inn Express Richmond - Midtown by IHG (Richmond)
A hotel room with two beds, a nightstand with a phone and lamp, and a headboard with built-in lighting. - Holiday Inn Express Richmond - Midtown by IHG (Richmond)
A hotel reception desk with a modern design, featuring a digital display and a sign indicating the hotel name. - Holiday Inn Express Richmond - Midtown by IHG (Richmond)
A coffee station with two coffee machines, a coffee press, and various coffee-related items on a wooden counter. - Holiday Inn Express Richmond - Midtown by IHG (Richmond)
A Holiday Inn Express hotel with a modern facade, large windows, and a prominent red accent wall. - Holiday Inn Express Richmond - Midtown by IHG (Richmond)
Take advantage of a free breakfast buffet, an arcade/game room, and dry cleaning/laundry services at Holiday Inn Express Richmond - Midtown by IHG. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window.

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(88 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a small table, a heater, a window with a view, and a TV.

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(93 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Standard Room (Bed type assigned at check in)

A bed with white bedding and pillows against a textured wall.

Standard Room (Bed type assigned at check in)

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free wired internet

About the neighborhood

Located in Richmond, Holiday Inn Express Richmond - Midtown by IHG is in the suburbs and near the airport. Topgolf and River City Roll are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Children's Museum of Richmond and Science Museum of Virginia. VCU Institute for Contemporary Art and Lewis Ginter Botanical Garden are also worth visiting. Visit our Richmond travel guide
Map
2000 Staples Mill Rd, Richmond, VA, 23230

What's nearby

  • Crossroads Art Center
    1 min walk - 0.1 miles
  • Regal Short Pump
    3 min walk - 0.2 miles
  • Shops at Willow Lawn
    9 min walk - 0.5 miles
  • Libbie Mill Dog Park
    11 min walk - 0.6 miles
  • Topgolf
    3 min drive - 1.1 miles

Getting around

  • Richmond Staples Mill Road Station
    7 min drive
  • Richmond Intl. Airport (RIC)
    22 min drive

Restaurants

  • Chick-fil-A
    5 min walk
  • Wawa
    12 min walk
  • Cook-Out
    8 min walk
  • Topgolf
    3 min drive
  • Chipotle Mexican Grill
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 7 per day)
  • Uncovered extended parking on site (USD 42 per week)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Games

Family friendly

  • Arcade/game room
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 7.00 per day
  • Uncovered extended parking fee: USD 42.00 per week
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Alcohol is not served at this property
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Holiday Inn Express Richmond - Midtown by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 7.00 per day. Extended parking is available for USD 42.00 per week.

What time is check-in at Holiday Inn Express Richmond - Midtown by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Richmond - Midtown by IHG?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Express Richmond - Midtown by IHG located?

Situated near the airport, this hotel is within 1 mi (2 km) of Shops at Willow Lawn and Topgolf. Monument Avenue and River City Roll are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express Richmond - Midtown by IHG Reviews

8.2

Very Good

8.6

Cleanliness

8.4

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 518 out of 1001 reviews
Rating 8 - Good. 236 out of 1001 reviews
Rating 6 - Okay. 127 out of 1001 reviews
Rating 4 - Poor. 52 out of 1001 reviews
Rating 2 - Terrible. 68 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was positive and helpful. Breakfast was exceptional. Room was very well maintained.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally-located for what we needed, and there were plenty of food/gas/grocery areas near by. Check in-out were efficient!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and the bed was very comfortable. Parking was convenient, but felt a little uncomfortable. Breakfast was fine and it was nice having coffee available 24/7 in the lobby.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Jasmin

Liked: Staff & service, amenities, property conditions & facilities
The room could have been cleaned better but was a nice size. The breakfast bar in the morning was tasty with several options and clean.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Felisicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were professional & warm. We needed to extend our visit due to a loved one being seen at VCU Medical Center. They were accommodating without giving us any problems. Location is great. About 10 min from VCU Medical Center, a very nice shopping center across the street with a Kroger Grocery Store & several restaurants. There is even an Exxon right across the street!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The HIE was a great experience! Everything was clean and very nice. The bed was super comfortable. I liked that there was no carpet on the floors - you could see how clean they were.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, front desk staff friendly, breakfast acceptable, have stayed here before when visiting the area.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Jason

Liked: Staff & service
Swimming pool is closed. Doubt it gets open anytime soon. They have a game room with a small "pool" table. You will be charged additional to park in their litter filled parking lot. I wouldn't care how dirty a Richmond Hotel parking lot is if I didn't have to pay extra to park in it. The interior of hotel was very clean. Great food places around hotel. A Kroger is 2 blocks away as well. Everything you need is close.
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't get me wrong....the staff was wonderful, clean room and convenient location....but paper thin walls and struggles with heating and air conditioning. The breakfast was "pretty good".
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

judson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My new stopover location in Richmond. Great breakfast, very clean, comfortable rooms. Excellent location and value. Looking forward to staying there again!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, courteous staff, good breakfast
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Friendly people clean room beautiful hotel we enjoyed our stay
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Louis

Liked: Cleanliness
Disliked: Staff & service
The breakfast was excellent; however, the noise level was loud during the day because of remodeling being done. The check-in person was not helpful. Parking was excellent.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and spacious. Staff was very courteous. The full breakfast was delicious.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Dennis

Liked: Cleanliness, staff & service, amenities
Parking was $7/day for a flat asphalt lot between the hotel and a seen-better-days strip mall. No apparent value for the $7, say, for security or a valet. They charge it because you have no other choice. Pool was completely closed, like covered permanently. Pluses: nice fitness center and rec room. The pool table and shuffleboard need maintenance but were playable. Lots of space in the rec room with comfy couch, bean bags, and monster TVs. Breakfast was very nice. Staff was pleasant and professional. Room was very clean with the exception of a slightly moldy shower (we've all seen worse). I was on the main road side of the hotel, but it was quiet except for the very loudest redneck pickups.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time, and staff was awesome. Checked into a room with a bunch of noise coming through the wall from the neighboring room. The folks at the front desk didn't hesitate to put me in a different room and everything was great. Breakfast was good, they have 24/7 coffee in the lobby, game room, and outdoor cornhole boards. Was a great experience all around
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the oatmeal and boiled eggs was perfect after my wiry in the gym! room was meticulously clean
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jacinta

Liked: Cleanliness, staff & service, amenities
Very clean hotel, fantastic breakfast, quiet and easy to find. Front desk staff was very accommodating and friendly.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities
Clean, comfortable room, courteous staff.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Bennett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern. Safe area. Close to restaurants and shops. Convenient drive to downtown. Only annoyance was one of the two elevators being out of service.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Very good bed. Good variety of food for breakfast.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room, ease of checkin
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Marcia S

Liked: Cleanliness, staff & service
The room was clean and the staff was super friendly. But the noise from the other rooms was unbearable. We didn’t get much sleep and unfortunately even the staff couldn’t get them to quiet down.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops nearby within walking distant.
Stayed 1 night in Mar 2026