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Holiday Inn Express Richmond I-64 Short Pump Area by IHG

2.5 star property
Travelers start their day with a complimentary breakfast before enjoying practical amenities like on-site laundry facilities and staff who speak multiple languages

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Photo gallery for Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Restaurant - Holiday Inn Express Richmond I-64 Short Pump Area by IHG (Richmond)
Exterior - Holiday Inn Express Richmond I-64 Short Pump Area by IHG (Richmond)
Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes - Holiday Inn Express Richmond I-64 Short Pump Area by IHG (Richmond)
Room amenity - Holiday Inn Express Richmond I-64 Short Pump Area by IHG (Richmond)
Property amenity - Holiday Inn Express Richmond I-64 Short Pump Area by IHG (Richmond)
Richmond's vibrant energy is palpable at Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel. Refresh with free self-serve breakfast, unwind in the 24-hour gym or seasonal outdoor pool with sun loungers. With multilingual staff and coffee/tea in the lobby, this hotel near University of Richmond offers convenience and a warm welcome.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Communications) | Bathroom | Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(11 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(68 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(48 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Extra Floor Space)

8.6 out of 10
Excellent
(9 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Located in Richmond, Holiday Inn Express Richmond I-64 Short Pump Area by IHG is in the business district. Virginia Museum of Fine Arts and Altria Theater are cultural highlights, and travelers looking to shop may want to visit Short Pump Town Center and Carytown. Check out an event or a game at Richmond Raceway, and consider making time for Lewis Ginter Botanical Garden, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Visit our Richmond travel guide
Map
9933 Mayland Drive, Richmond, VA, 23233

What's nearby

  • Richmond_ShortPumpTownCenter_6083667_05
    Short Pump Town Center
    7 min drive - 3.9 miles
  • University of Richmond
    University of Richmond
    14 min drive - 6.6 miles
  • Bowlero West End
    8 min drive - 4.3 miles
  • Elk's Lodge
    8 min drive - 5.8 miles
  • Regency Square Mall
    9 min drive - 4.9 miles

Getting around

  • Richmond Staples Mill Road Station
    14 min drive
  • Richmond Intl. Airport (RIC)
    26 min drive

Restaurants

  • Costco Food Court
    18 min walk
  • McDonald's
    12 min walk
  • Golden Corral
    10 min walk
  • Panera Bread
    17 min walk
  • Cracker Barrel
    8 min walk

About this property

Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Hotel remodeled in 2021 and located near Short Pump Town Center
Located close to University of Richmond and Lewis Ginter Botanical Garden, Holiday Inn Express Richmond I-64 Short Pump Area by IHG provides free self-serve breakfast, laundry facilities, and a 24-hour gym. In addition to a business center, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Additional perks include:
  • A seasonal outdoor pool along with sun loungers
  • Free self parking
  • An electric car charging station, meeting rooms, and smoke-free premises
  • Multilingual staff, a front-desk safe, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 112 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 55-inch LCD TVs with premium channels
  • Wardrobes/closets, LED light bulbs, and mini fridges

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 500 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Handrails in stairways (33 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2001
  • Double-glazed windows
  • Renovated entire property - December 2021
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Guests under 16 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express I-64 Northwest
Holiday Inn Express I-64 Northwest Hotel
Holiday Inn Express I-64 Northwest Hotel Richmond
Holiday Inn Express I-64 Richmond Northwest
Holiday Inn Express Richmond Northwest
Holiday Inn Express Richmond Northwest I-64
Holiday Inn Express I-64 Richmond Northwest Hotel
Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Holiday Inn Express Short Pump Area
Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Holiday Inn Express Short Pump Area Hotel
Holiday Inn Express Short Pump Area
Hotel Holiday Inn Express Richmond I-64 Short Pump Area Richmond
Richmond Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Hotel Holiday Inn Express Richmond I-64 Short Pump Area
Holiday Inn Express Richmond I-64 Short Pump Area Richmond
Holiday Inn Express Richmond I 64 Short Pump Area
Holiday Inn Express I 64 Richmond Northwest
Express Short Pump Area

Frequently asked questions

Does Holiday Inn Express Richmond I-64 Short Pump Area by IHG have a pool?

Yes, this property has a seasonal outdoor pool.

Is Holiday Inn Express Richmond I-64 Short Pump Area by IHG pet-friendly?

Yes, Holiday Inn Express Richmond I-64 Short Pump Area by IHG allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75.00 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Richmond I-64 Short Pump Area by IHG?

Check-out is at noon.

Where is Holiday Inn Express Richmond I-64 Short Pump Area by IHG located?

Situated in the business district, this hotel is within 9 mi (15 km) of Short Pump Town Center, University of Richmond, and Lewis Ginter Botanical Garden. Carytown and Virginia Museum of Fine Arts are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express Richmond I-64 Short Pump Area by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 666 out of 1008 reviews
Rating 8 - Good. 205 out of 1008 reviews
Rating 6 - Okay. 68 out of 1008 reviews
Rating 4 - Poor. 31 out of 1008 reviews
Rating 2 - Terrible. 38 out of 1008 reviews

Reviews

Verified

10/10 Excellent

Joy

Liked: Cleanliness, amenities, property conditions & facilities
good breakfast and clean rooms
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Yongtao

good breakfast
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , good breakfast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Had great water pressure and actual hot water!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, great rate, comfortable
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was great. The location, staff and cleanliness was outstanding. I am in Henrico once or twice a month and this will be my go to hotel.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

noelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well appointed room. The breakfast was delicious!!!
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Iuliia

Liked: Staff & service, amenities
Disliked: Cleanliness
It’s okay for 1 night stay. But not for longer period. Anyhow; breakfast was good and staff friendly
Stayed 1 night in Apr 2026
Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Great 1 night stay Clean and comfortable
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly staff. Great stay..
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jeanna

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, bed was so comfortable.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

danae

Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly staff!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was real friendly at check in and out. The hotel was updated, clean and great location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cur'tiece

Liked: Cleanliness, amenities, property conditions & facilities
The entire hotel was very clean. Beds comfy, excellent breakfast. They even allowed me to have a late check out, being that I am a IHG member. I really enjoyed my stay here.
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

SCOTT D

Oatmeal ran out both mornings we were there well before breakfast ended. Sausages looked ancient. Tea and coffee were good. The cinnamon rolls were fresh and good. Got stabbed in my finger by a pushpin in the room darkening curtain. The first room we were given smelled overwhelmingly like urine. We were moved and the next room had a non-functioning ventilation system.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great breakfast and fitness room.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious nice tv shower area . Bed was comfortable. Breakfast wonderful .
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Marianne

Convenient location for our trip there. Hotel was extremely clean. Our room was a nice size
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

TERRY

Liked: Cleanliness, amenities
Staff was courteous, breakfast was great... but the bathroom fan was on 24/7 and made it hard to sleep.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were great.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and comfort rooms with good taste breakfast foods. Good job of staff like cooked personnell, room cleaners and frontdesk. All A+Tnks.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Jayne

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Staff very pleasant.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room/ friendly staff/ Free breakfast 😀 / plenty of shops and restaurants 😀
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was super... freshly made very clean. breakfast was absolutely fabulous... Staff super friendly... as usual... never an issue when your at a Holiday Inn Express...
Stayed 1 night in Dec 2025