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Hilton Richmond Hotel & Spa/Short Pump

4.0 star property
Hotel with 2 restaurants, near Short Pump Town Center

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Photo gallery for Hilton Richmond Hotel & Spa/Short Pump

Exterior
View from room
65-inch flat-screen TV with satellite channels, TV, pay movies
Indoor pool
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Parking available
  • Spa
  • Pool

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Classic Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed with Sofa bed, Accessible (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Superior Room, 1 King Bed with Sofa bed, Accessible (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Pillowtop bed
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Superior Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Pillowtop bed
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Classic Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Shower/tub combination
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Accessible (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Classic Room, 1 King Bed, Accessible (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Classic Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | 1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Suite, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Pillowtop bed
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible (Roll-In Shower)

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Classic Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Pillowtop bed
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Parlor Suite Non-Smoking

Parlor Suite Non-Smoking | Living area | 65-inch flat-screen TV with satellite channels, TV, pay movies

Parlor Suite Non-Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt House Richmond / Short Pump

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, 1,003 reviews
Hyatt House Richmond / Short Pump

About the neighborhood

Map
12042 West Broad Street, Richmond, VA, 23233

What's nearby

  • Short Pump Town Center - 11 min walk - 0.6 miles
  • Henrico Doctors' Hospital - 10 min drive - 8.1 miles
  • University of Richmond - 14 min drive - 9.9 miles
  • Lewis Ginter Botanical Garden - 16 min drive - 11.6 miles
  • Virginia Commonwealth University - 18 min drive - 15.5 miles

Getting around

  • Richmond Main Street Station - 19 min drive
  • Richmond Intl. Airport (RIC) - 29 min drive

Restaurants

  • ‪Starbucks - ‬12 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Casa del Barco - Short Pump Town Center - ‬10 min walk
  • ‪Firebirds Wood Fired Grill - ‬11 min walk
  • ‪Panera Bread - ‬19 min walk

About this property

Hilton Richmond Hotel & Spa/Short Pump

Upscale hotel near Short Pump Town Center
Consider a stay at Hilton Richmond Hotel & Spa/Short Pump and take advantage of a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Indulge in a body wrap, a massage, and a facial at Aura Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and American cuisine. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, express check-in, and a 24-hour front desk
  • A vending machine, meeting rooms, and wedding services
  • Guest reviews speak highly of the helpful staff
Room features
All 254 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and free cribs/infant beds
  • Bathrooms with designer toiletries and hair dryers
  • 65-inch flat-screen TVs with premium channels
  • Wardrobes/closets, mini fridges, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9 to 18 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Aroma Cafe
  • Shula's Steakhouse
  • The Restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 11 meeting rooms
  • 21,937 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable/satellite channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 9.00 to 18.00 per person
  • Covered self parking fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Richmond
Hilton Richmond Hotel
Hilton Richmond Hotel Short Pump
Hilton Richmond Short Pump
Hilton Short Pump
Hilton Short Pump Richmond
Richmond Hilton
Richmond Hilton Short Pump
Richmond Short Pump Hilton
Short Pump Hilton
Hilton Richmond Hotel And Spa / Short Pump
Hilton Richmond Hotel /Short Pump
Hilton Richmond /Short Pump
The Hilton Richmond Hotel Spa / Short Pump
Hilton Richmond & Short Pump
Hilton Richmond Hotel & Spa/Short Pump Hotel
Hilton Richmond Hotel & Spa/Short Pump Richmond
Hilton Richmond Hotel & Spa/Short Pump Hotel Richmond

Frequently asked questions

Does Hilton Richmond Hotel & Spa/Short Pump have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Hilton Richmond Hotel & Spa/Short Pump pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Richmond Hotel & Spa/Short Pump?

Self parking is available for USD 10.00 per day.

What time is check-in at Hilton Richmond Hotel & Spa/Short Pump?

Check-in start time: 3 PM; Check-in end time: 3:00 AM.

What time is check-out at Hilton Richmond Hotel & Spa/Short Pump?

Check-out is at noon.

Where is Hilton Richmond Hotel & Spa/Short Pump located?

Located in Short Pump, this spa hotel is 0.6 mi (1 km) from Short Pump Town Center and 1.8 mi (2.9 km) from Sheltering Arms Institute. Bowl America Short Pump and Elk's Lodge are also within 6 mi (10 km).

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Hilton Richmond Hotel & Spa/Short Pump Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 625 out of 1002 reviews
Rating 8 - Good. 207 out of 1002 reviews
Rating 6 - Okay. 81 out of 1002 reviews
Rating 4 - Poor. 50 out of 1002 reviews
Rating 2 - Terrible. 39 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Roberto

Liked: Cleanliness, property conditions & facilities
The property was close to a lot of restaurants and shopping.
Stayed 1 night in Jun 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel overall. The room was spacious and the bed was very comfortable.
Stayed 1 night in May 2025

8/10 Good

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 1 night in May 2025

10/10 Excellent

warka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was first-class, clean, and modern, and we felt safe and had a wonderful time. We had breakfast every morning, and the selection and food were awesome. We were there for a graduation, and we enjoyed the stay.
Stayed 6 nights in May 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms and amazing restaurant.
Stayed 1 night in Jan 2025

10/10 Excellent

Anne-Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room - just the right size. Fantastic shower with wonderful water pressure! The bed was comfortable and as were the linens and the pillows. We totally enjoyed out stay!
Stayed 1 night in May 2025

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well kept, beautiful spacious rooms, exceptionally clean and comfortable, nice restaurant, gift shop with coffee and extras, generally quiet and family oriented. I would recommend this place to everyone
Stayed 5 nights in Apr 2025

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great !
Stayed 3 nights in Mar 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice! Clean hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel!
Stayed 3 nights in Dec 2024

10/10 Excellent

Taiwo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Hotel

Very clean and nice hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay - great hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities and staff
Stayed 1 night in Jan 2025

10/10 Excellent

Caylee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved my stay! all of the staff i bet was awesome.
Stayed 2 nights in Jan 2025

8/10 Good

Mabigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Including breakfast is better
Stayed 2 nights in Apr 2025

4/10 Poor

MAGDI

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
👎
Stayed 1 night in May 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot and the breakfast at Shulas was excellent!
Stayed 1 night in Oct 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
disappointed with pool area.
Stayed 1 night in May 2025

10/10 Excellent

Nancy Ferguson

Liked: Cleanliness, staff & service, property conditions & facilities
This is a really nice, very clean hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, property conditions & facilities
Great area for a great price.
Stayed 2 nights in Oct 2024

8/10 Good

Lesa

The only downside was no robes in the room.
Stayed 1 night in Apr 2025

8/10 Good

Suzana

Liked: Property conditions & facilities
It was ok not much around the property. But it was very clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has everything—on site dining, comfortable clean rooms, indoor pool and is in close proximity to many restaurants and the best shopping.
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and staff was very accommodating.
Stayed 1 night in Oct 2024